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InCust Review

InCust
Our score: 8.0 User satisfaction: 100%
Logo of InCust

What is InCust?

InCust is a customer interaction and lifecycle management software. It focuses on customers, partners and employee interaction and management of lifecycle. The software provides and develops features and tools that can be used in all the stages of customer interaction, marketing, acquisition of new clients and sales processing. The platform ensures to turn one-time visitors into delighted returning customers. InCust covers features for customer lifecycle management, customer data collection, and analytics.

InCust provides CRM tools, loyalty and rewards, marketing tools, POS, and sender services. These tools are designed to help users manage and accommodate customers. The platform is capable of acquiring a large amount of customer data in real-time for analyzing and personalizing offers. Additionally, InCust provides an analytics system for efficiency statistics, marketing activities, customer ratings, POS, expenses, loyalty programs, and other custom analytics.

Overview of InCust Benefits

Building Relationships

InCust provides POS tools to serve customers in stores. It offers a standalone Kiosk so that customers can make use of self-service programs. Additionally, the platform delivers an E-shop and control panel for customers. It has an API for external sales registration and capable of delivering prepaid services and goods. Additionally, InCust provides electronic coupons that serve as an attraction for new clients via cross-marketing activities, gamification, and social networks.

Customer Data Management

InCust offers a customizable customer database that can be acquired in real-time. This database can be used for personalizing offers and customer segmentation. It provides user-defined fields for security. Only certain personnel can access specific customer information. Additionally, the platform is capable of tracking the frequency, recency and monetary value of every variable in the customer management process.

Personalized Communication and Marketing Activities

InCust delivers personalized trigger messages and e-mail, omnichannel communications, and centralized communication in its mobile app. It has a birthday and best member recognition feature that can help in increasing customer loyalty. The platform allows users to provide enhanced advertising offers and targeting. Additionally, InCust supports customer loss prevention.

Overview of InCust Features

  • Loyalty and rewards management
  • Sales and payment processing
  • Analytics
  • Customer database
  • Omnichannel communication

InCust Position In Our Categories

Keeping in mind companies have distinctive business wants, it is only prudent they steer clear of settling on a one-size-fits-all, ”best” software product. Still, it is troublesome to discover such application even among sought-after software systems. The clever thing to do can be to jot down the several critical functions that necessitate analysis like important features, plans, technical skill levels of staff, organizational size, etc. Next, you should do the product research through and through. Browse over some of these InCust reviews and scrutinize each of the software programs in your shortlist more closely. Such well-rounded product investigation guarantees you avoid mismatched software solutions and choose the one which delivers all the features you require business requires for success.

Position of InCust in our main categories:

TOP 100

InCust is one of the top 100 Customer Experience Management Software products

InCust is also listed in the following subcategories:

It's essential to realize that virtually no app in the Marketing Automation Software category will be an ideal solution that can match all the needs of different business types, sizes and industries. It may be a good idea to read a few InCust Marketing Automation Software reviews first as some services may excel exclusively in a really narrow group of applications or be prepared with a very specific type of industry in mind. Others can operate with a goal of being simple and intuitive and consequently lack complicated functionalities needed by more experienced users. There are also services that focus on a large group of customers and offer a powerful feature set, but that in most cases comes at a more expensive cost of such a service. Ensure you're aware of your needs so that you get a service that offers specifically the elements you search for.

How Much Does InCust Cost?

InCust Pricing Plans:

Free Trial

Start

$15

Mini

$60

Standard

$125

Business

$170

Enterprise

Contact Vendor

White Label Subscription on InCust Servers

$990

White Label Subscription on User Servers

$2990

White Label Perpetual Plan on User Servers

$9900

InCust offers the following SMB and enterprise pricing plans:

Cloud Service License

Start – $15

  • 300 operations
  • 100 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Mini – $60

  • 2500 operations
  • 500 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Standard – $125

  • 5000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Business – $170

  • 12000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Enterprise – Contact the vendor

  • Unlimited number of operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

White Label License (on InCust servers)

Subscription – starting from $990/month

  • Includes maintenance and support

White Label License (on your servers)

Subscription – starting from $2990/month

  • Includes maintenance and support

Perpetual – starting from $9900/one-time free

  • Includes maintenance and support

 

User Satisfaction

Positive Social Media Mentions 34
Negative Social Media Mentions 0

We realize that when you make a decision to buy Marketing Automation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and InCust reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with InCust. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are InCust pricing details?

InCust Pricing Plans:

Free Trial

Start

$15

Mini

$60

Standard

$125

Business

$170

Enterprise

Contact Vendor

White Label Subscription on InCust Servers

$990

White Label Subscription on User Servers

$2990

White Label Perpetual Plan on User Servers

$9900

InCust offers the following SMB and enterprise pricing plans:

Cloud Service License

Start – $15

  • 300 operations
  • 100 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Mini – $60

  • 2500 operations
  • 500 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Standard – $125

  • 5000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Business – $170

  • 12000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Enterprise – Contact the vendor

  • Unlimited number of operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

White Label License (on InCust servers)

Subscription – starting from $990/month

  • Includes maintenance and support

White Label License (on your servers)

Subscription – starting from $2990/month

  • Includes maintenance and support

Perpetual – starting from $9900/one-time free

  • Includes maintenance and support

 

What integrations are available for InCust?

No information available.

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Reviewed By Jenny Chang
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