FixMe.IT Review
What is FixMe.IT?
FixMe.IT is a product that enables remote troubleshooting and users can view, diagnose, and resolve problems on computers located in any location around the world. The specialist can be located anywhere, but the app makes it look like he or she is working on two machines placed on the same table.
You only need an internet connection and browser to launch a FixMe.IT remote session between any two computers. Thus, it is an ideal app for instant access and on-demand customer support. Simply log into your FixMe.IT account online to start the support session, then direct your customer to the support team to get a 6-digit Client ID number. Enter this number in the corresponding field on your end and start resolving your customer’s technical issues.
FixMe.IT by Techinline is available only in the US, Canada, the UK, Australia, and New Zealand.
Show MoreOverview of FixMe.IT Benefits
Key benefits include:
- Unattended access
- Remote reboot and reconnect (safe-mode included)
- Unlimited simultaneous remote sessions
- File transfer
- Branding
- Video recording
- Restart as a system service
Reviewers regard FixMe.IT as an easy-to-use and reasonably priced alternative to some of the complex and expensive remote support tools in the market.
Show MoreOverview of FixMe.IT Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
What Problems Will FixMe.IT Solve?
FixMe.IT is primarily used by IT personnel to provide remote support without the need to visit the site. Real-life scenarios include:
- Client located in a different region or country requires immediate technical support with their machine. The expert (account holder) connects to their machine using FixMe.IT and resolves the technical issue remotely.
- FixMe.IT can be used to share own desktop with a remote party. This makes FixMe.IT an effective solution for remote training or demo purposes. The expert can share their desktop view/control with the remote party and demonstrate a project or operation on their screen.
- FixMe.IT can be used for unattended access. The expert can connect to clients’ machines during after-hours to provide maintenance and support in the client’s absence.
FixMe.IT Position In Our Categories
Because businesses have their own business demands, it is only rational they avoid choosing a one-size-fits-all, ”best” software system. Nonetheless, it would be futile to try to come across such an app even among branded software products. The clever thing to do would be to shortlist the different critical aspects which entail inspection including key features, packages, skill levels of staff members, business size, etc. The second step is, you should conduct your research through and through. Go over some of these FixMe.IT evaluations and scrutinize the other solutions in your list in detail. Such detailed research makes sure you keep away from unsuitable software solutions and select the one that delivers all the benefits your company requires to realize efficiency.
Position of FixMe.IT in our main categories:
TOP
200
FixMe.IT is one of the top 200 Customer Support Software products
Each company is different, and might call for a special Remote Support Software solution that will be designed for their company size, type of customers and staff and even individual industry they cater to. You should not count on finding a perfect services that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few FixMe.IT Remote Support Software reviews first and even then you should remember what the solution is intended to do for your company and your employees. Do you need a simple and intuitive app with just essential functions? Will you actually make use of the advanced functionalities required by experts and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a reliable app that will match your budget.
How Much Does FixMe.IT Cost?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
What are FixMe.IT pricing details?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Remote Support Software it’s crucial not only to find out how experts score it in their reviews, but also to find out whether the real users and companies that bought it are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FixMe.IT reviews across a vast range of social media sites. The data is then featured in a simple to understand way indicating how many users had positive and negative experience with FixMe.IT. With that information at hand you will be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FixMe.IT?
Information not available.
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