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BlueJeans Review

BlueJeans
Our score: 8.1 User satisfaction: 98%

What is BlueJeans?

Bluejeans is an online video conferencing platform designed to help businesses to host successful video meetings. The software supports meeting recording, text chat, content sharing, and multiple participants. It connects to multiple platforms including; Avaya Scopia, Cisco Jabber, Microsft Lync, Google Hangouts, and more. In addition, the platform enables businesses to connect to meetings from various devices including Android and IOS devices.

Blue Jeans accords your employees the power to collaborate and communicate effectively via live video conferencing. It seamlessly delivers interactive, ready to scale, and secure communication channels via the BlueJeans meetings, BlueJeans events, and the BlueJeans Rooms functionalities.

This well-crafted software eliminates the technical barrier between computers, conference room systems, and applications. Besides, its Enterprise video cloud provides a scalable architecture and a secure, global platform for online conferencing anywhere, anytime.

Overview of BlueJeans Benefits

BlueJeans is built to provide video services which are flexible, simple and work flawlessly within every meeting. The software brings a combination of features that integrate seamlessly for immediate collaboration. It provides video communication which supports your favorite applications and easily syncs with multiple platforms. Besides, it ensures secure connections, hassle-free deployment, and technical support from highly knowledgeable video deployment experts.

The Bluejeans Meeting is a built to accord immersive, simple, and secure, enterprise-grade video conferencing. The functionality supports one-touch video meetings which make it easy to instantly connect with customers and colleagues from any device. Whether it’s from your laptop, conference room system, or mobile device, all you get is a flawless, and consistent video conferencing experience. In addition, the BlueJean Meeting feature provides stunningly clear audio which makes you feel close and connected to your colleague even when you are miles away. It provides integrated workflows applications and highly effective collaboration tools for enhanced efficiency across the entire workplace.

Additionally, the BlueJeans Event feature enables you to conduct interactive events including webinars, all hands events, and town hall meetings. It provides a reliably simple and highly collaborative experience for event organizers and attendees.

The BlueJeans Rooms module helps you to create a one-touch video conference room from any space. It enables you to initiate video conferencing with wireless screen sharing which is easy to deploy and manage. The rooms allow the participation of up to 100 remote customer/employees from any device including, mobile devices, conference room systems, and desktops.

Overview of BlueJeans Features

  • Connect H.323/SIP room systems
  • Room system calendar support
  • Live meeting monitoring and control
  • Unlimited cloud recording
  • Custom interface branding
  • Private cloud and peering
  • SIP trunking
  • Cloud meeting recording
  • Historical meeting analytics
  • Command center dashboard
  • Integration with Slack, HipChat, and Skype for business
  • Travel and emission savings measurement tools

BlueJeans Position In Our Categories

Because companies have their own business-related needs, it is rational that they abstain from getting a one-size-fits-all, “perfect” software product. Be that as it may, it would be futile to try to chance on such an app even among widely used software systems. The rational step to do can be to tabulate the various essential factors that entail analysis such as key features, budget, technical skill competence of staff, business size, etc. Thereafter, you should conduct the research fully. Go over some of these BlueJeans evaluations and scrutinize the other software solutions in your shortlist more closely. Such comprehensive research makes sure you steer clear of ill-fitting apps and subscribe to the system which includes all the benefits you require business requires.

Position of BlueJeans in our main categories:

TOP 100

BlueJeans is one of the top 100 Communications Software products

BlueJeans is also listed in the following subcategories:

It's crucial to realize that hardly any app in the Video Conferencing Software category is going to be an ideal solution that can fulfill all the goals of all company types, sizes and industries. It may be a good idea to read a few BlueJeans Video Conferencing Software reviews first as specific services may dominate just in a very narrow set of applications or be prepared with a really specific type of industry in mind. Others can work with a goal of being simple and intuitive and consequently lack complicated elements welcomed by more experienced users. You can also come across solutions that cater to a wide group of users and offer a powerful feature set, but this usually comes at a more significant cost of such a solution. Ensure you're aware of your needs so that you purchase a solution that provides exactly the elements you look for.

How Much Does BlueJeans Cost?

BlueJeans Pricing Plans:

Free Trial

ME

$12.49/month

MY TEAM

$16.66 HOST/MONTH

MY COMPANY

Contact vendor

BlueJeans offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

ME – $12.49/month

  • Up to 50 participants
  • Connect from any device Android, IOS, or computer.
  • Dail in number
  • Schedule meeting from Office 365, Outlook, and Google Calendar
  • Share single application or entire desktop’
  • Control remote mouse or keyboard
  • Play HD video
  • Stream to workplace or Facebook
  • AES encryption
  • Single sign-on (SAML, SSO)

MY TEAM – $16.66 HOST/MONTH

  • Everything in ME , plus
  • Up to 75 participants
  • Cloud meeting recording
  • Historical meeting analytics
  • Command center dashboard
  • Integration with Slack, HipChat, and Skype for business
  • Travel and emission savings measurement tools

MY COMPANY – By quote; Contact the vendor for more information

  • Everything in MY TEAM, plus
  • Up to 100 participants
  • Connect H.323/SIP room systems
  • Room system calendar support
  • Live meeting monitoring and control
  • Unlimited cloud recording
  • Custom interface branding
  • Private cloud and peering
  • SIP trunking

User Satisfaction

Positive Social Media Mentions 228
Negative Social Media Mentions 3

We realize that when you make a decision to buy Video Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BlueJeans reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BlueJeans. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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BlueJeans Comparisons

BlueJeans user reviews

The king of video conferencing services

Read full review >
Wyman
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.11.2019 Company Size: Industry: Outsourcing/Offshoring

It is one of today’s best online video conferencing platform I’ve used

Read full review >
Tess
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.11.2019 Company Size: 11-50 Employees Industry: Oil & Energy

Bluejeans is an amazing video conferencing platform

Read full review >
Michele
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.10.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

A very useful online meeting platform that comes with a plethora of amazing features

Read full review >
Kelton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: More than 100 Employees Industry: N/A

BlueJeans is by far the best app to use for conducting meetings online

Read full review >
Clyde
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Telecommunications

What are BlueJeans pricing details?

BlueJeans Pricing Plans:

Free Trial

ME

$12.49/month

MY TEAM

$16.66 HOST/MONTH

MY COMPANY

Contact vendor

BlueJeans offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

ME – $12.49/month

  • Up to 50 participants
  • Connect from any device Android, IOS, or computer.
  • Dail in number
  • Schedule meeting from Office 365, Outlook, and Google Calendar
  • Share single application or entire desktop’
  • Control remote mouse or keyboard
  • Play HD video
  • Stream to workplace or Facebook
  • AES encryption
  • Single sign-on (SAML, SSO)

MY TEAM – $16.66 HOST/MONTH

  • Everything in ME , plus
  • Up to 75 participants
  • Cloud meeting recording
  • Historical meeting analytics
  • Command center dashboard
  • Integration with Slack, HipChat, and Skype for business
  • Travel and emission savings measurement tools

MY COMPANY – By quote; Contact the vendor for more information

  • Everything in MY TEAM, plus
  • Up to 100 participants
  • Connect H.323/SIP room systems
  • Room system calendar support
  • Live meeting monitoring and control
  • Unlimited cloud recording
  • Custom interface branding
  • Private cloud and peering
  • SIP trunking

What integrations are available for BlueJeans?

BlueJeans integrates with the following business systems and applications:

  • HipChat
  • Slack
  • Skype

BlueJeans average rating:

Average score
4.1/5 (6 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Kelton

PROS: I am working as an accounting manager and part of my job is to coordinate with the people in the government to pay for and settle our business taxes. BlueJeans has been very helpful in reaching out to the officials and have meetings with them. Generally, the company is using this tool for interviews, official meetings, training sessions, and many more and overall its performance is pretty impressive.

CONS: A moderator is needed to be able to start a conference. Other than that, everything is working fine for us.

Reviewed 4 months ago

Read full review >

The least favorable review

Clyde

PROS: First, this app's standard meeting mode allows up to twenty-five audio or video attendees which is a great thing for big teams. Second, it has a lot of amazing features like screen sharing functionality, unlimited cloud recording, rooms module and a lot more. Third, it integrates with several different systems like Outlook, Slack, Skype for business to mention some. All of which makes communication better. Fourth, it is easy to search and access to previous meeting recordings. Last but not least, this platform is very easy to implement and navigate and helps us communicate seamlessly with our team members based on different locations.

CONS: Whenever I create an appointment with Outlook, the meeting becomes valid only in the Outlook calendar and not added to our account. Another thing, I usually have a hard time accessing the sharing screens. Hopefully, they make it as accessible as the video conferencing.

Reviewed 5 months ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

The king of video conferencing services

Read full review >
Wyman
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.11.2019 Company Size: Industry: Outsourcing/Offshoring

PROS: For me, the best things about this app are its simplicity, great quality, and mobile compatibility. The ability to access and use this platform on my smartphone is really an awesome thing because I’m able to stay in touch with my clients and peers even while I’m away from the office. The quality is also superb! The video and audio remain excellent even if there are too many attendees. I also love that it integrates with Calendly.

CONS: The desktop app isn’t working well on my new PC. So now, I’m using the app extension for Chrome.

What do you think about this review? Great Poor

It is one of today’s best online video conferencing platform I’ve used

Read full review >
Tess
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.11.2019 Company Size: 11-50 Employees Industry: Oil & Energy

PROS: We can conduct meetings and work together on something simultaneously and effectively without having to gather in one physical location. The ability to conduct conferences online is a great thing especially for a team with members working in different locations. It saves us time and hassle. The best thing, the BlueJeans My Team allows up to 75 individuals to join the conference. We are a small company so almost everyone is able to attend the meeting. Also, this tool offers great functionalities for webinars.

CONS: First, without an internet connection, we aren't able to conduct meetings (this is not really a problem with the app though but still quite disappointing) Second, this platform consumes too many resources. Third, the process of archiving and recording conferences is sometimes frustrating. Fourth, we sometimes encounter audio difficulties. There are also features that seem to do more harm than good. Lastly, appointments created using Outlook only exists in the Outlook calendar that is planned and not in the account.

What do you think about this review? Great Poor

Bluejeans is an amazing video conferencing platform

Read full review >
Michele
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.10.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The sound is very clear! I love it. By far BlueJeans has the best quality of sound among other video conferencing platforms I have used such as Zoom.

CONS: In order to get into a conference, I have to dial so many numbers. But no matter how much I hate it, I know there's nothing we can do about it. It is just part of the process. But still, I consider it a con.

What do you think about this review? Great Poor

A very useful online meeting platform that comes with a plethora of amazing features

Read full review >
Kelton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I am working as an accounting manager and part of my job is to coordinate with the people in the government to pay for and settle our business taxes. BlueJeans has been very helpful in reaching out to the officials and have meetings with them. Generally, the company is using this tool for interviews, official meetings, training sessions, and many more and overall its performance is pretty impressive.

CONS: A moderator is needed to be able to start a conference. Other than that, everything is working fine for us.

What do you think about this review? Great Poor

BlueJeans is by far the best app to use for conducting meetings online

Read full review >
Clyde
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Telecommunications

PROS: First, this app's standard meeting mode allows up to twenty-five audio or video attendees which is a great thing for big teams. Second, it has a lot of amazing features like screen sharing functionality, unlimited cloud recording, rooms module and a lot more. Third, it integrates with several different systems like Outlook, Slack, Skype for business to mention some. All of which makes communication better. Fourth, it is easy to search and access to previous meeting recordings. Last but not least, this platform is very easy to implement and navigate and helps us communicate seamlessly with our team members based on different locations.

CONS: Whenever I create an appointment with Outlook, the meeting becomes valid only in the Outlook calendar and not added to our account. Another thing, I usually have a hard time accessing the sharing screens. Hopefully, they make it as accessible as the video conferencing.

What do you think about this review? Great Poor

We had the best online conference experience with BlueJeans

Read full review >
Brad
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: BlueJeans offers a great way to share videos remotely and seamlessly without any disturbances. The quality of video calls, calls, and chat are superb. It can be integrated with Office 365 which is very useful for the business. On top of that, their customer service is excellent. They are responsive and reliable. They never fail to help us fix the problems we encountered using the system.

CONS: The laptop tends to overheat when we are using the application for too long. Aside from that, the room administrators do not have full control over the conference rooms so they cannot really lead the meetings the way they want to.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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