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Loc8 Review

Loc8
Our score: 8.0 User satisfaction: N/A

What is Loc8?

A platform that is known for its ease of use, Loc8 is a powerful field services management system that allows users to manage quotations, tasks and project groups while getting actionable insights. The tool integrates with Quickbooks and Xero, allowing users to create invoices straight from their devices. They can also receive payments via credit cards while recording cash payments. The Loc8 is offered to all traders and small businesses to save time and be more competitive.

The solution gives businesses the capability to come up with work orders using location as basis. Customer calls can quickly be addressed witht he system while rules that can help in automating processes can be created. Notifications are automatically sent when an asset fails or upon update of a parameter. To sum up, you can rest assured that Loc8 is more than able to take over your field asset management processes.

Overview of Loc8 Benefits

Loc8 provides users real time visibiity into their operations, pulling data readily using pods. Its myriad of functionalities makes it the total asset maintenance platform to help users manage assets that include buildings, mines, facilities and trucks, to name a few.

With the software, team management is a breeze, using numerous interfaces to help you with work planning, scheduling and dispatching, not to mention providing you with a calendar view. Services along with field personnel can be managed digitally as the system is mobile optimized, supporting devices that run on Android, iOS.

Loc8 comes with a powerful and interactive reporting feature that allows users to generate reports at any given time. These can even be published to managers and clients instantaneously. Remote storage facilities can likewise be managed using the tool, along with materials used in maintenance and repair.

Asset owners, meantime are given absolute control over maintenance processes, anytime, anywhere, thanks to the software’s use of cloud technology. Pay-as-you-go, get up and runing quickly, and never have to worry about hardware or IT resources.

Let Loc8 do the hard work by reminding and notifying you of key operational activities, and overdue service commitments. Configure your customer communications just the way you want them.

Overview of Loc8 Features

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Custom reports
  • Job types & templates
  • Trades & regions
  • Asset management
  • Maintenance planning
  • Extensive integrations
  • Configurable automation
  • Report-a-Problem
  • Customer portal
  • Knowledgebase & Live Chat
  • Loc8 apps marketplace
  • Private cloud access
  • Multi-tenant option
  • Commercial manager
  • Service delivery manager
  • Loc8 Service Supply Chain
  • Sub-contractor portal
  • Loc8 API access
  • Fixed monthly fee
  • Phone support

What Problems Will Loc8 Solve?

Lack of coordination between field and office

Loc8 provides the tools you need to manage your team and jobs with speed and simplicity. Simply create an appointment that suits your customers’ availability and then dispatch to one or more technicians or sub-contractors using custom region and trade based assignment in calendar or quick scheduling modes. Create task based work orders with explicitly defined tasks and sub-tasks on the fly, or store and manage them via a dedicated task library for use again in the future. As good as modern mobile coverage is, unfortunately, we all still need to contend with bad reception. Loc8 mobile will download all the customer, asset, and task data required to complete a job when there’s no reception. Specify whether to charge for tasks, time and travel on each work order and as work progresses, compare against it’s initial estimate or quote and projected values to make sure you will be making money. Loc8 automatically creates detailed work reports at the conclusion of each and every appointment based on time and travel logged, tasks completed, inventory used and of course, customer sign-off.

Disorganized asset management

Create an asset structure in Loc8 that matches the physical location of the assets you maintain in the real world so you can easily find and maintain your assets when you arrive on site. Automatically generate task based work orders for assets based on location and required maintenance frequency. Reacting quickly when a customer calls is one thing, but planning ahead is a game changer. Need to change a status, or update an ID in-field? Need to move an asset from another site? Need to create a new asset that your customer needs maintained? Easy done. Leverage our next-generation customer portal to optionally provide your customers with visibility of their assets, including status, location and maintenance history.

Wrong quotes and invoicing

Use Loc8’s dedicated quoting and invoicing software to centralize your field service operations. Create and send quotes based on estimated on-site time, travel, and inventory usage or alternatively quote based on tasks from the task library or create new ones in-situ. Invoice your customers for any work that’s been completed, be that a single task or all work that was completed at an appointment. Integrate your invoices with Xero via our dedicated and custom integration that supports work order, appointment and line item separation per invoice, as well as one-way customer sync and two-way GL code and status sync. Review the current charge values for completed work on any job and compare against either it’s initial estimated or quoted values and it’s projected values based on full task completion.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Loc8 Position In Our Categories

Because companies have unique business requirements, it is wise that they steer clear of going for an all-encompassing, ideal software solution. Be that as it may, it is hard to stumble on such application even among recognizable software solutions. The correct step to do should be to tabulate the various vital functions that need investigation including important features, pricing, technical skill ability of staff, company size, etc. Thereafter, you should conduct your product research comprehensively. Read these Loc8 evaluations and look into each of the software programs in your list in detail. Such all-encompassing product investigation ascertain you take out mismatched applications and buy the one which offers all the aspects your company requires for success.

Position of Loc8 in our main categories:

TOP 500

Loc8 is one of the top 500 Accounting Software products

TOP 500

Loc8 is one of the 500 Project Management Software products

Loc8 is also listed in the following subcategories:

Each organization has different wants and needs a system that can be personalized for their size, type of workers and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you want it for. Read some Loc8 Field Service Management Software - FSM reviews and ask yourself do you need basic functionality or do you need complex functionality? Are there any industry-specific tools that you are searching for? Get the answers to these queries to assist your search. There are plenty of aspects that you need to consider and these include your budget, particular business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that offers all that you need to boost your organization efficiency and productivity.

How Much Does Loc8 Cost?

Loc8 Pricing Plans:

Free Trial

Lite

Free

Pro

$15 AUD/user/month

Pro +

$35 AUD/user/month

Unlimited

By quote

Loc8 offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Lite | Free for Life

  • Jobs
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Knowledge base & Live Chat

Pro | $15 AUD/user/month

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Job types & templates
  • Asset management
  • Maintenance planning
  • Xero & QuickBooks Integration
  • Knowledge base & Live Chat

Pro + | $35 AUD/user/month

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Custom reports
  • Job types & templates
  • Trades & regions
  • Asset management
  • Maintenance planning
  • Extensive integrations
  • Configurable automation
  • Report-a-Problem
  • Customer portal
  • Knowledge base & Live Chat

Unlimited | By quote (contact sales)

  • All features from Loc8 Pro +
  • Loc8 apps marketplace
  • Private cloud access
  • Multi-tenant option
  • Commercial manager
  • Service delivery manager
  • Loc8 Service Supply Chain
  • Sub-contractor portal
  • Loc8 API access
  • Fixed monthly fee
  • Phone support
  • Knowledge base & Live Chat

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Loc8 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Loc8. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Loc8 pricing details?

Loc8 Pricing Plans:

Free Trial

Lite

Free

Pro

$15 AUD/user/month

Pro +

$35 AUD/user/month

Unlimited

By quote

Loc8 offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Lite | Free for Life

  • Jobs
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Knowledge base & Live Chat

Pro | $15 AUD/user/month

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Job types & templates
  • Asset management
  • Maintenance planning
  • Xero & QuickBooks Integration
  • Knowledge base & Live Chat

Pro + | $35 AUD/user/month

  • Jobs with sub-tasks
  • Quoting & invoicing
  • Calendar & mapping
  • Pre-built reports
  • Custom reports
  • Job types & templates
  • Trades & regions
  • Asset management
  • Maintenance planning
  • Extensive integrations
  • Configurable automation
  • Report-a-Problem
  • Customer portal
  • Knowledge base & Live Chat

Unlimited | By quote (contact sales)

  • All features from Loc8 Pro +
  • Loc8 apps marketplace
  • Private cloud access
  • Multi-tenant option
  • Commercial manager
  • Service delivery manager
  • Loc8 Service Supply Chain
  • Sub-contractor portal
  • Loc8 API access
  • Fixed monthly fee
  • Phone support
  • Knowledge base & Live Chat

What integrations are available for Loc8?

Loc8 integrates with the following business systems and applications:

  • Xero
  • QuickBooks
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Reviewed By Nestor Gilbert
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