iGo Figure Software Review

Have Full Control Of Your Business

iGo Figure Software enables owners and managers of various health clubs, fitness centers, gyms, studios, spas, and facilities to be on top of all aspects of their operations and have full control of their business. Because of this, the software provides them with business management capabilities that enable them to define the membership and service packages they want to deliver to customers, manage the products they are selling, and handle their employees.

Set Up Different Membership And Service Offerings

With iGo Figure Software, users will be able to create and describe as many membership and service plans and packages as they want. As they set such membership and service offerings, they can include different types of payment options and define the payment dates they want. They can create service offerings wherein customers need to pay on a per session basis like personal training, tanning, or daycare drop-ins.

Manage Product Purchases And Track Inventory

When it comes to managing product purchases, the software has a point-of-sale system that permits users to process payments and even manage refunds quickly. When products are running low on their inventory, they will be able to receive alerts. To generate more income especially from products that are mostly purchased by their customers, they can show ads on the Member Welcome Screen.

Employee Management

Employee management is another component of the software’s business management capabilities. With such component, owners and managers can create different employee profiles and add security configurations to these profiles so that authorized employees can access specific areas in the software according to their profiles and the security settings that have been configured. Additionally, employees’ timesheets can be accessed and tracked. These timesheets display information about the worked hours of employees, the sessions they performed, and the commissions they generated from membership and service sales.

 Staff Scheduling Based On Attendance Patterns

Furthermore, iGo Figure Software features an intelligent staff scheduling capability which enables club owners and managers to schedule work shifts based on historical data that shows patterns in members’ attendance. This is to ensure that they have enough employees, coaches, and trainers in their club or facility during peak times.

Generate Standard And Custom Reports

The club management software lets users access all the data they need related to the operations of their club or facility so they can evaluate its performance and drill down into every important aspect of it. This is made possible through the aid of iGo Figure Software’s report generator. This tool allows users to create any type of custom report. If they want to quickly generate reports, the software comes with more than 100 premade reports which are comprised of the most commonly used reports for club, gym, studio, and daycare center operations.

Store And Access Member Data

iGo Figure Software ensures that owners, managers, and employees are able to easily access all data about their members. The software can actually accommodate an unlimited number of members, allowing users to add as many members as they want with no extra cost. Thus, they will be able to store and access a large amount of member data. Also, they don’t have to worry about backing up their data because the software automatically handles that.

Create Member Attributes To Track Specific Data

In order for users to track specific data related to their members, iGo Figure permits them to create different types of member attributes which they can customize. For example, if they want to view who among their members have heart conditions or diabetes, the software immediately generates data for such purpose.

Keep Track Of Important Information Using Flags

The software also uses flags to alert staff on important information as customers sign in during visits. These flags are displayed on the Attendance Panel where the names of the visiting customers are also shown. Thus, when a customer is currently celebrating his or her birthday, users will be notified about that. In case some customers are assigned to collections, flags are generated for them too.

Targeted Mass Emailing Capability

With iGo Figure Software, communicating with members is a breeze. The club management software offers a mass emailing capability which allows users to send emails to all their members at once. If they want to mass email specific groups of members, they can also do that using report filters.

Integrated Member Retention System

In addition, the software delivers a sophisticated and integrated system designed to decrease member attrition rates. Through such system, targeted email messages are sent out to members based on how often they visit the club. Utilizing data on attendance patterns, this system is very useful for encouraging less active customers and reaching out to lost customers, thereby increasing customer retention.

Money Management

iGo Figure Software simplifies how clubs and facilities process payments from their customers. Whether members are purchasing and paying products and services through credit cards or electronic bank transfers, the software can handle that instantly. Thus, credit card and bank account draft payments can all be processed quickly from within the software. Payments for recurring dues, likewise, can be processed in batches all at the same time.

Collections Feature

In addition, the software is built with a collections feature. With this feature, members who haven’t paid yet their dues and other fees are recorded by the software. This feature works seamlessly with the software’s template letter system, permitting users to generate and send professional collections letters to such members.

Keytag Scanning Capability

iGo Figure Software comes with robust features that are designed to help clubs and facilities deliver an outstanding customer experience. One of these features is it provides members with the capability to access the club or facility and sign in using a barcoded keytag swipe. The keytag scanning feature of the software can also produce printed labels which are very useful for daycare centers, permitting users to easily track the children in their center.

Runs On Two Monitors

Another great feature offered by iGo Figure Software is that it utilizes two computer monitors. Thus, from one computer monitor, members can access the screen called Member Welcome Screen. This is a screen which can be customized and personalized according to the customer’s preferences. When they enter the club or facility, and check in by scanning their barcoded keytag swipe; this screen will show them their own photo, attendance information, and alerts on weigh-and-measure days.

From the screen, they can also view messages that are exclusively sent to them or general announcements that are delivered to all the members. On the other hand, a separate computer monitor can be accessed by the employee of the club or facility. This dual monitor capability of the software is a very convenient feature, as members can easily access information from one monitor while employees can focus on the tasks they are performing from the other monitor.

Perform Tasks Efficiently

To wrap it, the club management software ensures that employees will be able to perform their tasks efficiently. For example, as members check in on a particular day, employees can view their photos and names, enabling them to easily recognize the members who are visiting the club that day. Also, the software is equipped with color-coded menus which make it easy for them to navigate through the software. They can even clock in by simply using their own barcoded keytag swipe. If they want to view the schedules of their work shifts, the software permits them to do that online.