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Inkling Knowledge Review

Inkling Knowledge
Our score: 9.7 User satisfaction: 91%

What is Inkling Knowledge?

Inkling Knowledge is a dynamic and interactive knowledge authoring and sharing platform that empowers your frontline to perform consistently. This puts data within the reach of your workforce when they need it to ensure the continuity of the workflow.

When you and your knowledge base team create content with Inkling Knowledge, you can experience a streamlined process that allows you to manage your assets on a single platform. You can also rest assured that the application secures access to data by permissions that you and your administrators have control over.

However, publishing articles is not enough. For you to be able to make certain that your content is affecting business results positively, Inkling Knowledge provides you with analytics you can easily view in the software’s dashboard. As such, you can find areas for improvement to further your company’s growth.

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Overview of Inkling Knowledge Benefits

Enterprise Knowledge Distribution

For large companies, highly functional teams with smooth workflows are at the heart of their success. That is why it is increasingly important for units to have immediate access to helpful knowledge for issue troubleshooting. Inkling Knowledge gives you the tools you need to push such information to your employees, partners, and even customers. This reduces your expenses when it comes to training and cuts down time in problem resolution.

Equipped Field Workforce

Inkling Knowledge is optimized for mobile devices. Because of this, your workforce can easily view the information they require when they are on the field. Internet connection is also not necessary as they are empowered to work offline by the application’s disconnected mode.

Interactive Training

Inkling Knowledge is more than a knowledgebase for troubleshooting technical issues. It also serves as an interactive training platform for your employees with its interactive content that includes engaging media. This helps increase information intake to get your team up-to-date about enterprise rules and proficient in their tasks.

Update-Savvy Personnel

Memos regarding changes in the company’s standard operating procedure is an expeditious way to inform everyone. However, employees can forget these updates especially when they are not currently relevant to their roles. Inkling Knowledge provides you with a platform where you can store data about SOPs for your personnel to access and review when they need to.

Assessment & Measurement Tools

Inkling Knowledge comes with pre-made quiz widgets you can attach to training courses and pages of knowledge. These help you ascertain whether employees truly understand the information they encounter and how these apply to their daily conduct.

Furthermore, you can also see how your workforce consumes training and knowledge materials. You can utilize these data-based insights to enhance your content and improve learning experiences.

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Overview of Inkling Knowledge Features

  • Content Authoring
  • Interactive Media Inclusion
  • Content Templates
  • One-Click Publishing
  • Mobile-Responsive Interface
  • Customized Library
  • Information Search
  • Notes & Highlights
  • Offline Access
  • Real-Time Alerts
  • Version Management
  • Usage Analytics
  • Quiz Widgets
  • Single Sign On
  • Access Permissions
  • xAPI

Inkling Knowledge Position In Our Categories

Knowing that businesses have particular business demands, it is only practical they steer clear of purchasing an all-encompassing, ideal software. Having said that, it would be difficult to chance on such application even among sought-after software solutions. The correct thing to undertake should be to set down the numerous vital aspects which call for a research like major features, budget, technical skill capability of the employees, company size, etc. The second step is, you should do your product research through and through. Browse over some Inkling Knowledge analyses and check out the other solutions in your shortlist more closely. Such well-rounded research ascertain you drop ill-fitting applications and subscribe to the one that meets all the aspects your company requires for optimal results.

Position of Inkling Knowledge in our main categories:

TOP 5

Inkling Knowledge is one of the top 5 Knowledge Management Software products

If you are considering Inkling Knowledge it could also be a good idea to examine other subcategories of Knowledge Management Software collected in our database of B2B software reviews.

Since each enterprise has specific business requirements, it is prudent for them to abstain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be futile to try to find such an app even among widely used software applications. The clever thing to do would be to list the various important factors that require consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some Inkling Knowledge Knowledge Management Software reviews and look into each of the other solutions in your shortlist in detail. Such in-depth homework can ensure you reject ill-fitting systems and zero in on the solution that offers all the elements you require for business success.

How Much Does Inkling Knowledge Cost?

Inkling Knowledge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Inkling Knowledge pricing details?

Inkling Knowledge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Inkling Knowledge is a platform for empowering your frontline workforce to deploy actions that are in accordance with situations and company rules and procedures. If you are interested in training and keeping your employees updated with regulations with this solution, you can request tailored enterprise pricing from the sales team by phone, email, or web form.

User Satisfaction

Positive Social Media Mentions 109
Negative Social Media Mentions 6

We realize that when you decide to buy a Knowledge Management Software it’s crucial not only to find out how professionals evaluate it in their reviews, but also to find out if the actual users and enterprises that bought this software are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Inkling Knowledge reviews across a vast array of social media sites. The data is then featured in a simple to understand way showing how many clients had positive and negative experience with Inkling Knowledge. With that information available you will be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Inkling Knowledge?

No information available.

Inkling Knowledge User Reviews

Inkling Knowledge average rating:

Average score
4.3/5 (11 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Olin

PROS: The advantages that I’ve noticed with Inkling is primarily its ease of use, smooth navigation, quickly runs any content, as well as it produces professional-quality outputs. Inkling is very convenient that we do not need to acquire advanced tech knowledge to use it up. It also lets us efficiently insert copies, videos, images, and quizzes among other contents. Then, we can seamlessly view all the contents through both the web and mobile versions.

CONS: The platform pushes us to use Cyberduck and huge spreadsheets for maintaining the upload and addition of new users to every module. Moreover, users need to browse their device so they can find the Inkling logo, in which they can locate the contents of our company. This is somehow inconvenient for them, thus we hope that Inkling would allow us to use our own logo instead.

Reviewed 4 years ago

Read full review >

The least favorable review

Simeon

PROS: We use Inkling for training for a few years now, and we’ve found it very suitable for our project department. It suits all our employees; both for exempt and non-exempt as well as for corporate and field staff. It promotes quality interaction and is easily accessible through plenty of different devices and OS. Moreover, it helps in updating everybody about project status, processes interactive content for analysis, as well as it helps to decrease our printed outputs in the office. Inkling is really scaling our workflow efficiently.

CONS: Options for organizing the library isn’t efficient for all our departments. It only offers alphabetical arrangement which is somehow making it difficult for us to locate and retrieve certain files. More options would be great for different organizational structures.

Reviewed 4 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Seamless use and upkeeps

Read full review >
Beau
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.11.2021 Company Size: More than 100 Employees Industry: Food & Beverages

PROS: Inkling has a credible tracking feature for changes made in a document, which is great to avoid missing anything. It has handy options for managing comments too. This makes Inkling a perfect tool for collaborative tasks.

CONS: There are instances when the editor produces outputs that don’t meet our needs and preferences. This is somehow frustrating for us.

What do you think about this review?

Great Poor

Inkling is a wonderful tool for us

Read full review >
Brennon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.10.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: This is amazing in gathering everybody in our team together. Then, we can finish certain tasks quickly through the tool as well.

CONS: Inkling has a limited design or template options. We cannot fully personalize them and make them fit our needs.

What do you think about this review?

Great Poor
Show More User Reviews (11)

Improve We Do Training for our team

Read full review >
Reese
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2021 Company Size: More than 100 Employees Industry: Biotechnology

PROS: The UX for developers is very seamless to use, and the tool itself doesn’t demand skilled HTML coders for creating highly engaging content. Inkling smoothly runs on mobile devices too, thus we do not need expert installation staff to do the job. Moreover, it lets us easily limit the library with the use of sharing policies, and it efficiently syncs with LMS through a handy API.

CONS: Its admin dashboard requires tremendous enhancements. Also, one feature that should be included for an upgrade is allowing the export of user information.

What do you think about this review?

Great Poor

User experience with Inkling

Read full review >
Solon
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: What we like about Inkling is the number of great engagements it can produce. It is also very easy and convenient for developers in our company. Its set of efficient features makes Inkling very functional and useful too.

CONS: Inkling isn’t free from bugs and errors. These often appear through development processes; right in the HTML codes. And it is hard to determine the cause of such errors too, which makes it also difficult to apply solutions.

What do you think about this review?

Great Poor

Very functional tool for updating

Read full review >
Kariane
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.06.2021 Company Size: More than 100 Employees Industry: Retail

PROS: It has downloadable options for different platforms, and any versions boast an impressive navigation experience. Its UI is also very responsive, as well as it offers frequent quality updates. Moreover, it makes searching easy for users.

CONS: I’m not satisfied with its support for video uploads. I’ve experienced some considerable limitations when drafting guide outlines too. Thankfully, I’ve found some workarounds with wonderful results while trying to address such limitation problems.

What do you think about this review?

Great Poor

Boosts our training programs efficiently

Read full review >
Olin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.06.2021 Company Size: More than 100 Employees Industry: Sporting Goods

PROS: The advantages that I’ve noticed with Inkling is primarily its ease of use, smooth navigation, quickly runs any content, as well as it produces professional-quality outputs. Inkling is very convenient that we do not need to acquire advanced tech knowledge to use it up. It also lets us efficiently insert copies, videos, images, and quizzes among other contents. Then, we can seamlessly view all the contents through both the web and mobile versions.

CONS: The platform pushes us to use Cyberduck and huge spreadsheets for maintaining the upload and addition of new users to every module. Moreover, users need to browse their device so they can find the Inkling logo, in which they can locate the contents of our company. This is somehow inconvenient for them, thus we hope that Inkling would allow us to use our own logo instead.

What do you think about this review?

Great Poor

Inkling wonderfully suits our needs

Read full review >
Simeon
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: We use Inkling for training for a few years now, and we’ve found it very suitable for our project department. It suits all our employees; both for exempt and non-exempt as well as for corporate and field staff. It promotes quality interaction and is easily accessible through plenty of different devices and OS. Moreover, it helps in updating everybody about project status, processes interactive content for analysis, as well as it helps to decrease our printed outputs in the office. Inkling is really scaling our workflow efficiently.

CONS: Options for organizing the library isn’t efficient for all our departments. It only offers alphabetical arrangement which is somehow making it difficult for us to locate and retrieve certain files. More options would be great for different organizational structures.

What do you think about this review?

Great Poor

Efficient content creation and distribution with Inkling

Read full review >
Bethany
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2021 Company Size: More than 100 Employees Industry: Retail

PROS: Inkling is efficient in meeting our seasonal training demands as well as the fluctuating traffic that we experience from time to time. This is great in optimizing our processes accordingly, which is something that bigger brands of similar platforms cannot provide.

CONS: Inkling forces all Habitat users to login using a guest account. It would be great if Inkling allows trainees and reviewers to login using a Single Sign-On account, especially when they’re used to such a process.

What do you think about this review?

Great Poor

Promotes scalability of international training in our company

Read full review >
Christian
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2020 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Inkling is a great support for us to create and edit high quality contents without unneeded troubles. Then, we can easily distribute such content to the field level instantly.

CONS: The admin panel isn’t that easy to use in terms of handling users. This includes handling active and retired users, as well as the files that they have received.

What do you think about this review?

Great Poor

Feedback on using Inkling

Read full review >
Kenyatta
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.09.2020 Company Size: More than 100 Employees Industry: N/A

PROS: My experience with using Inkling is great! It lets me create libraries easily, then users can access its contents anytime as well. I use it for creating different content without expert assistance. And I can share such content internationally for others to translate.

CONS: Engagements are insufficient on Inkling. On the admin panel, it is difficult for us to monitor user productivity as well. This is mainly because our business model doesn’t support login options for the users.

What do you think about this review?

Great Poor

Inkling works well with PLTW

Read full review >
Denis
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.08.2020 Company Size: 11-50 Employees Industry: Primary/Secondary Education

PROS: I and my students love Inkling because it is very functional in accessing the PLTW. We can run it on Chromebook and iPad among other devices too, thus we experience little to no compatibility issues with what devices we have.

CONS: It doesn’t offer a feature that allows me to read the PLTW curriculum to the class. That should be a great addition to the tool.

What do you think about this review?

Great Poor
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Inkling Knowledge user reviews

Seamless use and upkeeps

Read full review >
Beau
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.11.2021 Company Size: More than 100 Employees Industry: Food & Beverages

Inkling is a wonderful tool for us

Read full review >
Brennon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.10.2021 Company Size: More than 100 Employees Industry: Computer Software

Improve We Do Training for our team

Read full review >
Reese
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2021 Company Size: More than 100 Employees Industry: Biotechnology

User experience with Inkling

Read full review >
Solon
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.09.2021 Company Size: More than 100 Employees Industry: N/A

Very functional tool for updating

Read full review >
Kariane
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.06.2021 Company Size: More than 100 Employees Industry: Retail
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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