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IvyPlex Review

IvyPlex
Our score: 8.0 User satisfaction: 100%

What is IvyPlex?

IvyPlex is an advanced and lightweight mobile point-of-sale system that delivers the mobility, flexibility, and scalability needed by your food business to achieve profitable growth. It uses cloud technology and works with Android tablets and TV boxes to enable the smooth and seamless execution of front-end and back-end processes in your restaurant, food court, or ice cream parlor. 

IvyPlex is built with features that make it convenient for your restaurant staff to manage orders from customers. They can create new orders, add items to an existing order, and remove the entire order all directly from a user-friendly interface. You can also implement a kitchen display system that shows information about the orders created by your restaurant staff. This information includes the ticket created and sent for an order, order ticket number, and specific items included in the order. 

Handling your customers’ payments and the restaurant’s cash flow is made easy as well. IvyPlex lets you apply split billing and set up workday sessions wherein you can track the pay-in and pay-out amount of each session. Moreover, the mobile POS system provides inventory management capabilities, such as the ability to monitor inventory items by vendor and storage location, compare purchase orders and goods receipt notes, and instantly adjust stock. 

Last but not the least, you can customize the system according to the unique characteristics and requirements of your restaurant and integrate it with various hardware commonly used in the food industry.

Overview of IvyPlex Benefits

Easy Order Management 

IvyPlex offers a user-friendly interface designed to manage customers’ orders easily, conveniently, and flexibly. This way, you’ll be able to implement an ordering process that can increase staff productivity and improve customer satisfaction. 

Your restaurant staff can execute ordering functions directly on the interface. They can create orders from customers, and use the search functionality or tap on specific items to quickly add new items to orders. If they need to remove an existing order or change the items or quantity of items included in it, they can also do that within the interface. 

The interface, furthermore, comes with other handy features. For instance, you can combine multiple orders into a single order.

Kitchen Display System

IvyPlex gives you the opportunity to set up a kitchen display system so your food servers and kitchen staff can smoothly work with each other. Once food servers are done taking and creating orders, IvyPlex enables them to generate kitchen order tickets. These tickets are automatically routed to the kitchen display system where the kitchen staff can view all important information and details about the orders, such as the ticket number and all the ordered items. 

Additionally, you can use the kitchen display system to track orders across all the branches of your restaurant. Thus, when orders are accepted and confirmed in your branches, they will be automatically displayed on the system under the right branches and categories. 

Customer Engagement

With IvyPlex, you can improve the way you engage with your customers. For instance, the system lets your restaurant staff gather information from customers as they are taking and creating new orders. These pieces of information are saved into customer profiles. Later on, the staff can access whatever customer information they need when launching marketing activities, like sending special offers or discounts to customers. 

IvyPlex also allows you to track previous orders from customers for various purposes. With just a single tap, you can copy items from a customer’s previous order and add them to the new order you are creating for the same customer. You can even search for previous orders that need to be refunded. 

Payment & Cash Flow Management

IvyPlex allows you to apply different payment methods so your customers get the convenience of making payments in any way they prefer. The mobile POS system supports split billing by which you’ll be able to divide the total amount in a bill into small amounts. Customers can pay these amounts through whatever types of payment methods you set up, such as cash, credit or debit card, or mobile wallet. 

Features for tracking and managing your restaurant’s cash flow are provided as well. IvyPlex enables you to break a workday into various sessions. Your restaurant staff can then specify the total amount of money coming in and out for each session. They can also leave comments about the financial transactions covered in each session. 

Inventory Management

Inventory management features are built within the mobile POS system. You can configure the system’s inventory settings so you can easily map inventory items to different vendors, warehouses, and storage locations. Plus, you’ll be able to produce reports that help you easily track the current inventory levels of items and their stock carrying costs.

IvyPlex also lets you automate stock postings and adjustments, track and handle the transfer and consumption of inventory, and streamline the creation and management of purchase orders, goods receipt notes, and purchase invoices.

Overview of IvyPlex Features

  • Kitchen Order Tickets
  • Kitchen Display System
  • Customer Profile
  • Split Billing
  • Cash Flow Management
  • Workday Sessions
  • Inventory Management
  • Employee Management
  • Hardware Integration
  • Customization
  • Reporting

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

IvyPlex Position In Our Categories

Knowing that businesses have their own business-related needs, it is only practical they steer clear of subscribing to an all-in-one, ”best” solution. Nevertheless, it would be almost impossible to chance on such an app even among well-known software products. The correct thing to undertake should be to write the varied significant factors that demand examination including key features, price plans, technical skill capability of staff, company size, etc. The second step is, you must conduct your research comprehensively. Have a look at these IvyPlex reviews and explore each of the solutions in your shortlist in detail. Such well-rounded product investigation makes sure you steer clear of poorly fit apps and subscribe to the one which provides all the tools your company requires.

Position of IvyPlex in our main categories:

It's essential to keep in mind that hardly any app in the Restaurant Management Software category is going to be an ideal solution able to match all the goals of various business types, sizes and industries. It may be a good idea to read a few IvyPlex Restaurant Management Software reviews first as certain services may perform well exclusively in a very small set of applications or be created with a really specific industry in mind. Others may operate with a goal of being easy and intuitive and consequently lack complex elements welcomed by more experienced users. You can also find services that support a wide group of users and provide a rich feature set, but that usually comes at a more expensive price of such a software. Be certain that you're aware of your needs so that you choose a service that offers all the elements you look for.

How Much Does IvyPlex Cost?

IvyPlex Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

IvyPlex’s SME and enterprise pricing information is only available on request.

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 0

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IvyPlex reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with IvyPlex. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are IvyPlex pricing details?

IvyPlex Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

IvyPlex’s SME and enterprise pricing information is only available on request.

What integrations are available for IvyPlex?

IvyPlex integrates with a wide range of hardware used in the food industry, including fiscal or receipt printers and cash drawers.

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Reviewed By Nestor Gilbert
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