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Jive Voice Review

Jive Voice
Our score: 9.3 User satisfaction: 95%

What is Jive Voice?

Jive Voice is an enterprise-class, hosted VoIP business system designed to deliver hosted VoIP solutions to business of all sizes through the cloud. It is a scalable, cloud-based phone system that provides a set of unified communication and host VoIP features to facilitate business communication. The application delivers the basic and advanced functionality you would expect in a modern PBX via powerful applications such as Jive Web, Jive Mobile, and Jive Desktop.

Jive Voice is built with customizability in mind which means it can be configured to suit the needs of any business. Some of its main features include auto-attendants, dial plan editor, call analytics, call recording, call monitoring, Auto-divert, Auto-reject, call forwarding, cloud PBX, pre-call, advanced ring strategies, and call queue.

Overview of Jive Voice Benefits

Jive Voice is a flexible communication platform that delivers tons of powerful call features to streamline office operations. The platform delivers multiple features which include:

Gain full control of call routing

Jive Voice allows you to create custom call schedules in advanced and personalized them with your preferred dial plan. It comes with an easy-to-use dial plan editor that enables you to map out call flows visually via a drag-and-drop canvas. With this editor it’s a breeze to stipulate where incoming calls will go, leveraging the power of tools such as voicemail boxes, auto-attendants, wait times, HTTP notify nodes, ring groups, and sound clips. Besides, the solution allows you to control your phone system from any device via the online portal.

Reliable auto-attendants

In addition, Jive Voice auto-attendants are designed to save time for your customer care staff while cutting down support and maintenance costs. The application delivers automated prompting, answering, and call routing, without the help of a live attendant. The response is delivered based on the caller’s input which makes it easy to address caller needs. The best thing is that every caller has the freedom to exit out or dial a party’s extension, anytime anywhere.

Find me/follow me

This is a notable feature of Jive Voice that allows you to route incoming calls with ease. The tool enables you to use specified sequences to direct calls to different phones, thus creating a seamless call flow and unique failover for caller extensions. It gives you the freedom to do business anywhere, anytime, even when on the go.

Overview of Jive Voice Features

  • Auto-Attendants
  • Find Me/Follow Me
  •  Music on Hold
  •  Call Analytics
  •  Call Queues
  •  Call Recording
  •  Custom Greetings
  •  Fax to Email
  •  Desktop Integration
  •  Conference Bridge
  •  Unlimited Extensions
  •  Virtual Fax
  • Softphone
  •  Time-Based Routing
  • Visual Dial Plan Editor
  •  Voicemail to Email
  • Online PBX Controls
  •  Ring Groups

Jive Voice Position In Our Categories

Since companies have distinctive business-related needs, it is rational they steer clear of picking a one-size-fits-all, ideal software solution. Still, it is nearly futile to come across such a software system even among recognizable software solutions.
The rational thing to do is to tabulate the various critical factors which need analysis including crucial features, plans, skill levels of staff, organizational size, etc. Next, you should perform the research fully. Browse through some of these Jive Voice evaluations and scrutinize the other software systems in your shortlist in detail. Such well-rounded research ensure you keep away from unsuitable apps and select the one that includes all the aspects you require business requires to achieve growth.

Position of Jive Voice in our main categories:

TOP 5

Jive Voice is one of the top 5 Business Phone Systems products

Jive Voice is also listed in the following subcategories:

Since each enterprise has unique business needs, it is advisable for them to refrain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such a platform even among market-leading software solutions. The clever thing to do would be to jot down the various vital aspects that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Jive Voice Business Phone Systems reviews and look into each of the other solutions in your shortlist in detail. Such in-depth groundwork can ensure you reject ill-fitting applications and choose the system that offers all the elements you require for business success.

How Much Does Jive Voice Cost?

Jive Voice Pricing Plans:

Free Trial

1 to 99 users

$19.95 - $29.95

100+ users

Contact Vendor

Jive Voice offers a simple enterprise pricing structure.

1 to 99 users @ $19.95 – $29.95

100+ users @ quote based

User Satisfaction

Positive Social Media Mentions 143
Negative Social Media Mentions 5

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Jive Voice reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Jive Voice. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Jive Voice pricing details?

Jive Voice Pricing Plans:

Free Trial

1 to 99 users

$19.95 - $29.95

100+ users

Contact Vendor

Jive Voice offers a simple enterprise pricing structure.

1 to 99 users @ $19.95 – $29.95

100+ users @ quote based

What integrations are available for Jive Voice?

Jive Voice integrates with the following applications:

  • Google Suite
  • Salesforce
  • Zoho CRM
  • Microsoft Azure

 

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Reviewed By Jenny Chang
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