Kitomba Review
What is Kitomba?
Kitomba is a spa and salon management software used by business owners and their staff members to handle online booking and appointment scheduling for customers. This tool is vital in setting business strategies to maximize the earning potentials driven by salon and spa centers. With more than 50 million visits processed so far, Kitomba also counts as one of the most popular membership management solution on the market.
The system is notably easy to install and set up, and works perfectly on all browsers and devices. It will also make it possible to send automated reminders to your clients, and have their records at your fingertips to simplify service delivery. Kitomba also offers a number of customizable records you can use to detect opportunities, tackle negative trends, and get the whole picture of how your business is progressing.
Show MoreOverview of Kitomba Benefits
As a customer relationship and resource management software, Kitomba One offers convenient ways to manage customer needs and requests. Its User Permission Feature allows staff members of salon and spa centers to access database to check online booking anytime and anywhere. This eliminates the burden for managers to remind their staff members of any upcoming visits by customers. Usually, the process of planning and preparation for scheduled appointments are done manually through phone calls or emails but with the introduction of this software the job becomes easier.
Kitomba system doesn’t only remind staff members for scheduled appointments because the customers and clients themselves are also provided with appointment reminders to ensure that they will show up on the schedule set. This feature improves the attainment of targeted market since a list of clients that have the potential to purchase beauty products and request salon and spa services would be useless if it won’t be converted to successful visits.
Kitomba One Software also has a unique feature that reports customer database that guides salon and spa owners to review the performance of their staff members and set business strategies to improve sales. Kitomba’s Star Clients Feature shows customer behavior which is indicative of how he or she is satisfied with the services and products from a salon and spa center. This feature highlights rebooking and spending patterns and provides information on the types of services that a particular client enjoys. Hence, if a client for example schedules more appointments for facial care services and less for hair treatments; business owners can identify an area of opportunity to market hair treatment services to such client rather than spending money to acquire new sets of customers who never visited his or her salon/spa center.
The software therefore promotes cost-effective marketing through repeat visits and rebookings. Star Client Feature is also a great tool to determine who among the staff members have the highest number of Star Clients for a given time range, and who got the lowest. This serves as a guideline to incorporate performance incentives and bonuses as well as training to improve delivery of services by each staff members.
Show MoreOverview of Kitomba Features
- User Access
- Online Booking
- Appointment Scheduling
- Appointment Reminders
- Targeted Marketing
- Client Past Visit History
- Sales and Services Reporting
- Star Clients Reporting
- Multi-Location
- Employee Management
- Point of Sale
Kitomba Position In Our Categories
Bearing in mind businesses have their own business needs, it is only prudent that they steer clear of settling on an all-encompassing, “perfect” software product. At any rate, it would be futile to pinpoint such a software system even among branded software solutions. The rational thing to do should be to set down the different chief aspects which call for a careful thought like key features, pricing, technical skill capability of staff, business size, etc. The second step is, you must double down on your research thoroughly. Go over some Kitomba analyses and explore the other software products in your shortlist in detail. Such all-encompassing product research ascertain you stay away from unsuitable apps and buy the one which includes all the function your company requires to be successful.
Position of Kitomba in our main categories:
TOP
100
Kitomba is one of the top 100 Appointment Scheduling Software products
TOP
100
Kitomba is one of the 100 Club & Membership Management Software products
If you are considering Kitomba it might also be beneficial to investigate other subcategories of Club & Membership Management Software gathered in our base of B2B software reviews.
There are popular and widely used applications in each software category. But are they essentially the best fit for your organization’s special requirements? A popular software solution may have thousands of customers, but does it provide what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Kitomba Club & Membership Management Software reviews and think about the aspects that you desire in the software such as the cost, main tools, available integrations etc. Then, select a few apps that fit your wants. Check out the free trials of these platforms, read online comments, get clarifications from the seller, and do your investigation systematically. This exhaustive groundwork is certain to assist you select the most excellent software platform for your company’s specific requirements.
How Much Does Kitomba Cost?
Kitomba Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Kitomba pricing details?
Kitomba Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Kitomba’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We know that when you choose to buy a Club & Membership Management Software it’s vital not only to find out how professionals rank it in their reviews, but also to check if the actual people and companies that purchased it are indeed happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Kitomba reviews across a broad range of social media sites. The information is then presented in an easy to understand form revealing how many users had positive and negative experience with Kitomba. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Kitomba?
Kitomba One Software can be integrated with several e-mail marketing platforms such as MailChimp to generate lists of clients for e-mail campaign purposes. The integration allows Kitomba One users to produce quality newsletters and reach out to potential clients.
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