Kitomba Review
What is Kitomba?
Kitomba is a spa and salon management software used by business owners and their staff members to handle online booking and appointment scheduling for customers. This tool is vital in setting business strategies to maximize the earning potentials driven by salon and spa centers. With more than 50 million visits processed so far, Kitomba also counts as one of the most popular membership management solution on the market.
The system is notably easy to install and set up, and works perfectly on all browsers and devices. It will also make it possible to send automated reminders to your clients, and have their records at your fingertips to simplify service delivery. Kitomba also offers a number of customizable records you can use to detect opportunities, tackle negative trends, and get the whole picture of how your business is progressing.
Show MoreOverview of Kitomba Benefits
As a customer relationship and resource management software, Kitomba One offers convenient ways to manage customer needs and requests. Its User Permission Feature allows staff members of salon and spa centers to access database to check online booking anytime and anywhere. This eliminates the burden for managers to remind their staff members of any upcoming visits by customers. Usually, the process of planning and preparation for scheduled appointments are done manually through phone calls or emails but with the introduction of this software the job becomes easier.
Kitomba system doesn’t only remind staff members for scheduled appointments because the customers and clients themselves are also provided with appointment reminders to ensure that they will show up on the schedule set. This feature improves the attainment of targeted market since a list of clients that have the potential to purchase beauty products and request salon and spa services would be useless if it won’t be converted to successful visits.
Kitomba One Software also has a unique feature that reports customer database that guides salon and spa owners to review the performance of their staff members and set business strategies to improve sales. Kitomba’s Star Clients Feature shows customer behavior which is indicative of how he or she is satisfied with the services and products from a salon and spa center. This feature highlights rebooking and spending patterns and provides information on the types of services that a particular client enjoys. Hence, if a client for example schedules more appointments for facial care services and less for hair treatments; business owners can identify an area of opportunity to market hair treatment services to such client rather than spending money to acquire new sets of customers who never visited his or her salon/spa center.
The software therefore promotes cost-effective marketing through repeat visits and rebookings. Star Client Feature is also a great tool to determine who among the staff members have the highest number of Star Clients for a given time range, and who got the lowest. This serves as a guideline to incorporate performance incentives and bonuses as well as training to improve delivery of services by each staff members.
Show MoreOverview of Kitomba Features
- User Access
- Online Booking
- Appointment Scheduling
- Appointment Reminders
- Targeted Marketing
- Client Past Visit History
- Sales and Services Reporting
- Star Clients Reporting
- Multi-Location
- Employee Management
- Point of Sale
Kitomba Position In Our Categories
Since businesses have unique business-related wants, it is only reasonable they avoid adopting a one-size-fits-all, ”best” software solution. Needless to say, it is troublesome to try to chance on such application even among popular software solutions. The practical step to do would be to set down the several vital functions which necessitate consideration including essential features, plans, technical skill levels of the employees, company size, etc. Next, you must do your research systematically. Read some of these Kitomba review articles and explore each of the software systems in your list more closely. Such all-encompassing research ensure you circumvent poorly fit applications and pay for the system which provides all the aspects your company requires for optimal results.
Position of Kitomba in our main categories:
TOP
100
Kitomba is one of the top 100 Appointment Scheduling Software products
TOP
100
Kitomba is one of the 100 Club & Membership Management Software products
If you are interested in Kitomba it might also be a good idea to analyze other subcategories of Club & Membership Management Software gathered in our base of B2B software reviews.
Every business is different, and might call for a specific Club & Membership Management Software solution that will be fit for their business size, type of customers and employees and even particular industry they support. You should not count on getting a perfect app that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few Kitomba Club & Membership Management Software reviews first and even then you should pay attention to what the service is supposed to do for your business and your staff. Do you require a simple and straightforward solution with just essential features? Will you actually make use of the advanced functionalities needed by experts and big enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy service that will match your budget.
How Much Does Kitomba Cost?
Kitomba Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Kitomba pricing details?
Kitomba Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Kitomba’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We know that when you choose to purchase a Club & Membership Management Software it’s important not only to learn how professionals score it in their reviews, but also to check if the actual people and enterprises that use this software are actually content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Kitomba reviews across a vast range of social media sites. The data is then presented in a simple to understand way indicating how many clients had positive and negative experience with Kitomba. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Kitomba?
Kitomba One Software can be integrated with several e-mail marketing platforms such as MailChimp to generate lists of clients for e-mail campaign purposes. The integration allows Kitomba One users to produce quality newsletters and reach out to potential clients.
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