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LiveHive REVIEW

Sales Software

9 user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is LiveHive?

LiveHive is a sales acceleration platform that automates deals follow-up to boost buyer engagement insights that drive repeatable sales processes. LiveHive offers automated content-sharing capabilities and deep analytics to helps sales reps provide more effective follow-up, better understand buyers’ interests, generate a top prospect ranking list, and offer a “health check” of sales pipeline.

Sales managers can use LiveHive’s analytics features to understand what’s working the best and construct a repeatable sales process across the sales organization.

You can use LiveHive to:

  • Understand the effectiveness of sales follow-up
  • Quickly access the most qualified leads for timely follow-up
  • Understand prospects’ interests with engagement analytics
  • Power a more accurate forecast
  • Access customized email templates right from your inbox
  • Auto-sync all engagement analytics right into Salesforce CRM

Overview of LiveHive Benefits

LiveHive is a sales acceleration platform that delivers powerful email automation combined with deep and comprehensive engagement analytics. LiveHive increases productivity and improves follow-up effectiveness for sales organizations by helping them: understand a buyer’s interest level; quickly identify everyone involved in the buying process; rank top prospects according to engagement; and automate follow-up.

LiveHive shows which prospects engage the most with sales emails and collateral, so sales teams can focus on the most interested prospects. With alerts delivered in real time, sales teams can follow up at a customer’s moment of interest. Research shows that 50% of buyers choose the vendor that responds first.

LiveHive’s sales automation capabilities including email templates, group emails, and email sequencing give sales teams a big productivity boost and help them build more effective, personalized follow-up.

LiveHive’s sales automation and comprehensive analytics empower sales managers to instill best practices across the organization through a repeatable process for success.

Overview of LiveHive Features

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Customized email templates
  • Deep insights on prospects’ interests
  • Email tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync’d with Salesforce
  • Follow-up effectiveness analytics
  • Free for single user with up to 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect’s interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Page-by-page view metrics of prospect
  • Provides profiles for recipients of forwarded documents
  • Real-time alerts of email and document views
  • Top prospect ranking
  • Updates or termination of access to documents after sending
  • Works with Gmail and Outlook 2010 and 2013

What Problems Will LiveHive Solve?

Digital insights to understand a prospects

Less than half of information used during a customer’s purchase decision today directly comes from vendors. Relying on the Internet and social media for information about products and service, buyers are further along in the purchasing process. This makes it challenging for salespeople to understand and address customer interests and needs.

LiveHive solves this problem by giving sales organizations digital insights to understand a prospect’s interest level, learn about their biggest pain points, and see where they are in the customer journey. LiveHive reveals prospect buying patterns with instant alerts that show when documents are viewed and downloaded; which pages are viewed, for how long and from where; and gives profile data for recipients of re-shared documents with instant notification for lead nurturing.

With this visibility into customer behaviors, salespeople can tailor follow-up based on a prospect’s particular interest, gain understanding about the customer journey, and improve sales timing.

Insight into how a sales proposal is being shared

Finding all the decision makers in a complex sale is extremely difficult in today’s selling environment. Nearly 80% of sales organizations find more stakeholders are involved in the purchase decision, according to CEB, but reaching this larger sphere of influence can be extremely difficult.

LiveHive gives sales organizations insight into how a document or sales proposal is being shared, so teams can learn about the account and their internal processes, making it easier to navigate complex sales. When reps see that a proposal has been forwarded to operations, they gain valuable insight about buying sequences that can also be used in other, similar deals. LiveHive’s sales acceleration platform helps sales team understand interest levels even in big organizations, so they can respond appropriately.

Increase productivity and save time

65% of businesses say their sales reps spend too much time on non-core selling activity, according to Sirius Decisions. Other research shows that 88% of people spend time rewriting emails to sound more intelligent. Sales managers want their teams to focus on prospects and not administrative tasks or rewriting emails, especially given that sales reps can send out 30-40 emails a day.

With LiveHive’s email templates, sales teams can increase productivity, saving considerable time and still have the ability to personalize their communications with prospects. In addition, with LiveHive’s analytics, sales managers can quickly see which email templates deliver the best performance, so that they can set up repeatable processes for their team.

LiveHive Position In Our Categories

Position of LiveHive in our main categories:

200

LiveHive is one of the top 200 Sales Software products

200

LiveHive is one of the top 200
Sales Software products


LiveHive is also listed in the following subcategories:

Category:Position:Category:Position:
Sales Force Automation Software#7 Sales Management Software#36
Category:Position:
Sales Force Automation Software#7
Sales Management Software#36

Every enterprise has different requirements and requires a system that can be customized for their size, type of employees and clients, and the specific industry they are in. For these reasons, no system can proffer perfect functionality out-of-the-box. When you search a software product, first be sure what you need it for. Read some LiveHive reviews and ask yourself do you need basic tools or do you want complex features? Are there any industry-specific features that you are seeking? Get the answers to these questions to help your search. There are lots of factors that you need to consider and these include your budget, particular business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the app that presents all that you require to improve your organization competence and productivity.

How Much Does LiveHive Cost?

LiveHive Pricing Plans:

LiveHive is offered only on a by quote basis as an annual subscription model. Contact the vendor directly to get a price quote adjusted to you company needs. Exact pricing for LiveHive is based on the size of your sales team and your team’s unique needs.

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and LiveHive reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with LiveHive. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

2

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

LiveHive User Reviews


Wendy 2 months ago
Verified
user



John 2 months ago
Verified
user



Jackie 2 months ago
Verified
user



Bonnie 2 months ago
Verified
user



Gladys 2 months ago
Verified
user


What are LiveHive pricing details?

LiveHive Pricing Plans:

LiveHive is offered only on a by quote basis as an annual subscription model. Contact the vendor directly to get a price quote adjusted to you company needs. Exact pricing for LiveHive is based on the size of your sales team and your team’s unique needs.

What integrations are available for LiveHive?

LiveHive is integrated with Salesforce CRM and Act-On marketing automation system, as well as cloud content services including Box, Dropbox, Egnyte, and OneDrive. It also supports Gmail and Outlook email clients.

User reviews


User reviews in total: 9

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The most favorable review

Wendy H.

2 months ago


Pros:
For me, the SmartPath automated email campaign feature is the best part about LiveHive. I rate it as the best email sequencing system in the market. The prospect engagement functionalities are also very useful.

Cons:
The only minor issue was our team had to spend some time getting the hang of using the app.

The least favorable review

Jackie K.

2 months ago


Pros:
I love the automated email templates which help me easily message our donors. I can see who’s opening my emails and follow up with them. LiveHive software is easy to use and I can gauge people’s interest from how they engage with my messages and content.

Cons:
I cannot point at any drawbacks as LiveHive is a seamless app that fulfills my usage needs.

Published 2 months ago
Verified
user
For me, the SmartPath automated email campaign feature is the best part about LiveHive. I rate it as the best email sequencing system in the market. The prospect...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I really appreciate the analytics on page views of our proposals. This helps us understand which part of our product has the most impact on our clients and we can...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I love the automated email templates which help me easily message our donors. I can see who’s opening my emails and follow up with them.


What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I rate the rule-based, automated email campaign sequencing feature as the best in the market. The app is easy to set up and use and offers detailed analytics on the...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I really appreciate the LiveFeed feature which notifies me when my emails are opened and forwarded and when the recipient clicks on a link within the email. This feature...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
LiveHive’s SmartPath has helped to automate my follow up process. My emails are now composed based on the prospects’ engagement with my previous emails. I can learn...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
For me, the highlight is the email tracking functionality. It allows me to see who opens and reads my email and the attachments they view.



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I like that LiveHive informs me about who is viewing my content and emails. I can set up nurture paths based on where prospects are in the funnel. I can use email...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I love that LiveHive is easy to use and is designed by professionals who understand the sales process. It is difficult to get clients so I appreciate this platform which...



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