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Metrilo Review

Metrilo
Our score: 8.8 User satisfaction: 100%

What is Metrilo?

Metrilo is a comprehensive cloud-based marketing platform built to provide a powerful CRM, instant e-commerce analytics, and email marketing services – all in a consolidated place. It is a robust solution that enables direct-to-consumer brands to monitor performance via funnel reports for faster scaling. The platform converts data into valuable e-commerce analytics enabling businesses to keep their ROI under control and grow their brands with minimal constraints.

Metrilo offers a laudable breath of fresh air into analytics. It tracks conversion across different channels, allowing businesses to pinpoint the most valuable sales channels. Besides, the solution provides one-click integration with popular e-commerce platforms such as Shopify, Magento, and WooCommerce. Overall, Metrilo enables online store owners to focus their efforts on boosting ROI and work for profits.

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Overview of Metrilo Benefits

Comprehensive eCommerce analytics

Metrilo is a powerful platform that collects customer data and consolidates all metrics in one place. The platform automatically collects key metrics including average order value, revenue per visitor, customer LTV (customer lifetime value), abandonment rate, and checkout completion. These metrics are analyzed to derive actionable insights that enable you to increase conversion and retention rates. It helps you attribute sales accurately and keep sight of critical KPIs to improve the store’s performance.

Streamlined email marketing

Email marketing remains one of the most effective strategies in the e-commerce space. Metrilo holds the tactic in high regard and is designed to power e-commerce marketing using data. The platform allows you to deliver perfectly-timed and personalized email. This spurs increased customer engagement while driving repeat sales and reducing cart abandonment.

E-commerce CRM

Metrilo features an integrated e-commerce module CRM. CRM is a vital module that enables you to track customer behavior and manage customer relationships. It allows you to create profiles that make it easy to understand your customers’ buying habits. With the specialized profiles, you can accurately predict what to sell next. Also, there is a customer feedback score feature designed to help you gather feedback with automatic emails. The feedback empowers you to improve product and service offering for a seamless shopping experience.

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Overview of Metrilo Features

  • Email marketing
  • CRM
  • eCommerce analytics
  • Channel management
  • Promotions management
  • Order management
  • Performance tracking
  • Customer segmentation
  • Campaign analysis

Metrilo Position In Our Categories

Since companies have special business demands, it is only practical that they abstain from paying for a one-size-fits-all, ideal business program. Still, it would be difficult to try to find such an app even among popular software products. The rational step to do can be to make a list of the numerous key functions which entail inspection including major features, price terms, skill levels of staff members, business size, etc. Then, you should double down on your research fully. Browse over some Metrilo evaluations and check out each of the software systems in your shortlist in detail. Such detailed product investigation guarantee you take out mismatched software products and select the one which has all the aspects your company requires for success.

Position of Metrilo in our main categories:

Each company has its own characteristics, and might need a specific Marketing Automation Software solution that will be designed for their business size, type of clients and staff and even specific industry they deal with. You should not count on locating an ideal software that will be suitable for every business regardless of their background is. It may be a good idea to read a few Metrilo Marketing Automation Software reviews first and even then you should pay attention to what the software is intended to do for your company and your employees. Do you require a simple and intuitive solution with just essential functions? Will you really make use of the complex tools required by pros and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will match your budget.

How Much Does Metrilo Cost?

Metrilo Pricing Plans:

Free Trial

Small

$119/month

Medium

$299/month

Large

$499/month

Enterprise

$699/month

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What are Metrilo pricing details?

Metrilo Pricing Plans:

Free Trial

Small

$119/month

Medium

$299/month

Large

$499/month

Enterprise

$699/month

Metrilo offers a detailed enterprise pricing structure with four plans:

Small – $119/month

  • For a business with up to 10,000 visitors
  • E-commerce analytics
  • eCRM
  • Unlimited contacts, emails, team members

Medium – $299/month

  • For a business with up to 30,000 visitors
  • Everything in Small
  • Email marketing

Large – $499/month

  • For a business with up to 90,000 visitors
  • Everything in Medium

Enterprise – $699/month

  • For a business with 90,000+ visitors
  • Everything in Large

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We realize that when you choose to buy a Marketing Automation Software it’s important not only to see how experts rank it in their reviews, but also to check whether the actual people and companies that use this software are genuinely satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Metrilo reviews across a wide array of social media sites. The information is then featured in an easy to digest form revealing how many customers had positive and negative experience with Metrilo. With that information at hand you will be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Metrilo?

Metrilo integrates with the following applications:

  • Shopify
  • WooCommerce
  • Magento

Metrilo User Reviews

Metrilo average rating:

Average score
4.8/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

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The most favorable review

Torey

PROS: It’s easy to target and filter customers here. This is suitable for remarketing and email marketing techniques.

CONS: I am not satisfied with some of the options it features. Such features need small or big improvements for better functionalities.

Reviewed 4 years ago

Read full review >

The least favorable review

Ignatius

PROS: The entire setting up and integration process is smooth. We have started using the platform seamlessly right after setting up. It features an automated and neat interface that supports receiving of emails hassle-free.

CONS: Metrilo doesn’t carry some vital tools for an e-commerce platform. Noticeably, it doesn’t feature a system that lets customers leave their reviews and ratings about certain products.

Reviewed 4 years ago

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More reviews from 14 actual users:

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  • Most positive
  • Most negative

Cool tool for handling e-commerce and marketing data

Read full review >
Shanie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.12.2021 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: Metrilo streamlines our e-commerce data analytics through real-time customer behavior, sales and product data feeds. It also has useful features for marketing campaigns, such as automation of emailing system that pumps up our sales recovery rates significantly. Metrilo also supports quick and convenient marketing campaign setups. It involves matching particular product classification to the right customer specifications. These perks make Metrilo helpful for critical decision making in our company, such as deciding how to improve our marketing efforts. It is useful for our team to accurately determine the best pitch calls that would yield bigger sales too. Everything is terrific with Metrilo!

CONS: Metrilo cannot export files in HTML formats. Meaning, we cannot grab copies of our email templates that are ready for upload on our website.

What do you think about this review?

Great Poor

Robust for analyzing data

Read full review >
Jaylon
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.12.2021 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

PROS: It helps us get a good perception over customer behaviors. We use such advantage for creating quality strategies for the business.

CONS: It doesn’t feature good templates for preparing emails. I hope those would be available with the future Metrilo platform updates.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Meets our needs for CRM and emailing tools in one

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Gino
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.08.2021 Company Size: 11-50 Employees Industry: Internet

PROS: This tool helps me analyze vital data easily, such as customer interaction, preferred products, buying methods, frequency of buying, etc. Then, I use such data to generate specially made newsletters for my customers. Meaning, it helps in minimizing my advertisement expenses, since I focus more on my customer list. I do not exert extra effort on bringing new traffic to my site anymore.

CONS: The price of Metrilo is reasonable, considering its features and functions. But it is not that affordable for a small business that generates small profit.

What do you think about this review?

Great Poor

Impressive analytics for e-commerce platforms

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Etha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.08.2021 Company Size: 11-50 Employees Industry: Retail

PROS: Metrilo clearly displays granular analytic data of customer acquisition cost (CAC) and conversion rates. This is relieving us from huge hassles of manually setting things up using some other platforms for e-commerce analytics.

CONS: I can’t find sufficient guides on how to use Metrilo. Some suggestions on how to make things easier on the platform would help us a lot.

What do you think about this review?

Great Poor

Perfect for optimizing lifetime value of customers

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Ignatius
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The entire setting up and integration process is smooth. We have started using the platform seamlessly right after setting up. It features an automated and neat interface that supports receiving of emails hassle-free.

CONS: Metrilo doesn’t carry some vital tools for an e-commerce platform. Noticeably, it doesn’t feature a system that lets customers leave their reviews and ratings about certain products.

What do you think about this review?

Great Poor

Helpful for some essential marketing techniques

Read full review >
Torey
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It’s easy to target and filter customers here. This is suitable for remarketing and email marketing techniques.

CONS: I am not satisfied with some of the options it features. Such features need small or big improvements for better functionalities.

What do you think about this review?

Great Poor

Helps in making data very useful for increasing revenue

Read full review >
Lacy
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.06.2021 Company Size: 1-10 Employees Industry: Internet

PROS: This is wonderful in giving meaning to sales data for actual use. It helps us use such data for automating our emailing system, handling feedbacks and reviews, CRM purposes, as well as for coming up with effective offers. We can do it all on Metrilo, thus we do not need to use separate platforms for analysis and implementation. Metrilo is making it easy and smooth for us to increase our revenue.

CONS: This platform needs additional plugins to sync with other useful tools. However, those new plugins may come with new updates.

What do you think about this review?

Great Poor

Very suitable for our company

Read full review >
Danial
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.05.2021 Company Size: 11-50 Employees Industry: Design

PROS: Metrilo is beneficial to our small company because it does the trick of pulling out the essential data that I need. It is efficient in creating reports about profit opportunities that I have previously missed. This makes it unnecessary to hire a Google Analytics expert for job; meaning, I’m save from a lot of hassles and inaccuracies.

CONS: It doesn’t feature forms for lead generation or opt-ins. This pushes us to use a third-party tool for such purpose.

What do you think about this review?

Great Poor

Improves our customer service and sales efficiently

Read full review >
Arno
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.04.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It has excellent visual interface that makes it easy to learn for our staff. As a result, our whole team can use Metrilo for improving our operations. This is certainly innovating our service, which is something that our old tool cannot provide.

CONS: There are some rough phases during integration. It is a good thing, however, that our service providers have ironed out the process for us.

What do you think about this review?

Great Poor

Wonderful CRM feature, superb user experience

Read full review >
Michael
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.04.2021 Company Size: 11-50 Employees Industry: N/A

PROS: This has a wonderful UI layout that simply displays data insights. It’s a highly automated and robust tool as well. Perfect if you want to get fast and good ROI.

CONS: Managing B2B processes is hard. It doesn’t allow deletion of customer profile too.

What do you think about this review?

Great Poor

Boosts repeat buying rates by deep demographic analysis

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Daron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2020 Company Size: 11-50 Employees Industry: Retail

PROS: Its cohort or demographic analysis is outstanding! We can closely examine each behaviors of our customers, which is crucial for making the best strategies for individual approach.

CONS: I notice that Metrilo still has a long way to go in terms of development. Kudos to its development team, however, since they’re too adaptable in facing some problems. They can even spend on some extra resources when needed; all for the success of us users.

What do you think about this review?

Great Poor

Makes customers stay and come back for more

Read full review >
Glennie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2020 Company Size: 11-50 Employees Industry: Tobacco

PROS: Metrilo meets our needs for a dependable audience demographic report. Here we can determine the sources of on-page traffics, spot users of coupons, ideal marketing cost, as well as identify products that makes buyers come back for more. Metrilo offers a lot of amazing benefits for us.

CONS: Metrilo is great in delivering data. However, in many instances, I do not know how to process them. I am not sure about their purposes too.

What do you think about this review?

Great Poor

Valuable data are more accessible for everyday operations

Read full review >
Deja
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2020 Company Size: 11-50 Employees Industry: N/A

PROS: The history data records that Metrilo stores is very helpful. This is great for compelling old customers to make new purchases, automating responses to specific behavior, as well as intuitively collect customer reviews and feedbacks. It is efficient for bolstering repeat purchase too, since the tool helps us track previous purchase and when they repeat shopping.

CONS: I want specific reporting features to come with exporting capabilities. The user support team has told me that such feature is coming on future releases.

What do you think about this review?

Great Poor

Superb analytics tool

Read full review >
Rita
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2020 Company Size: 1-10 Employees Industry: Others

PROS: Metrilo is a superb tool for analytics that is packed with many great features. Learning to use it is super easy too, and it doesn’t cause any difficulties when in action.

CONS: As mentioned, Metrilo is a superb platform. I cannot see any point to dislike.

What do you think about this review?

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Metrilo user reviews

Cool tool for handling e-commerce and marketing data

Read full review >
Shanie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.12.2021 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

Robust for analyzing data

Read full review >
Jaylon
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.12.2021 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

Meets our needs for CRM and emailing tools in one

Read full review >
Gino
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.08.2021 Company Size: 11-50 Employees Industry: Internet

Impressive analytics for e-commerce platforms

Read full review >
Etha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.08.2021 Company Size: 11-50 Employees Industry: Retail

Perfect for optimizing lifetime value of customers

Read full review >
Ignatius
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.07.2021 Company Size: 11-50 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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