NetworkON Review
What is NetworkON?
NetworkON is an AI-powered delivery management platform that helps you improve customer experiences by letting you handle end-to-end service and delivery operations in one centralized, automated, and intuitive solution. You can implement it to enable timely deliveries, streamline order and dispatch management, obtain real-time fleet visibility, and reduce operational and delivery costs. NetworkON accelerates and optimizes the service and delivery operations of companies and businesses in service and maintenance, CPG and retail, logistics, restaurant, and taxi industries.
NetworkON is equipped with a dashboard where you can assign orders, perform route optimization, monitor fleets and agents, and collect business intelligence in one place. Agents and drivers can also use a mobile app to communicate with customers, get directions and order notifications, and send PODs. With NetworkON’s application marketplace, you’ll be able to seamlessly implement integrations with third-party utility and ordering apps and eCommerce platforms. You can implement integrated and custom solutions to enhance customer communication, streamline repetitive tasks, and facilitate fleet and driver monitoring.
Show MoreOverview of NetworkON Benefits
Optimized Field Service Delivery
NetworkON can improve how companies deliver field services to their customers. The platform provides personalized delivery management solutions for home, beauty, HVAC, insurance, maintenance, inspection, and pest control service businesses.
Using NetworkON’s dashboard capabilities, they’ll be able to track and handle orders, vehicles, resources, and customers in one place. They can access and analyze all important information about their field service operations. This includes service response and turnaround times, resource performances, and customer feedback.
Taxi Business Applications
The delivery management platform enables taxi businesses to implement applications for enhancing communications between drivers and customers. For instance, it has a resource application that permits taxi drivers to collect service requests from customers and interact with them through call and SMS using their mobile phones.
They can also check essential data from the app, such as navigation guides, optimized routes, passenger and pick-up details, and income reports. In addition, their customers can use a user-friendly application to book rides in advance, receive in-app trip notifications, and leave ratings and reviews.
Food & Beverage Order Management
NetworkON automates order processing and delivery for companies and businesses in the food and beverage industry. Users can accept orders online and provide customers multiple methods for paying their orders.
They’ll also automatically assign orders to available agents closest to customers’ locations and notify them when new orders are placed. Plus, they can ensure on-time order delivery by setting up geofences and monitoring order status and fleet and driver performance in real-time.
Show MoreOverview of NetworkON Features
- Dashboard
- Optimal Routing
- Fleet Tracking
- Auto Order Assignment
- Business Intelligence
- Mobile Resource Application
- Delivery Monitoring
- Push Notifications
- Customer Communication
- Navigation & Directions
- Proof of Delivery
- Utility/Ordering App Integrations
- E-Commerce Pug-ins
- Customer App
What Problems Will NetworkON Solve?
NetworkON is a SaaS solution that uses artificial intelligence for companies to streamline, enhance, and scale up service and delivery operations and customer experiences. It allows technology, customers, and service providers to be connected, automated, and orchestrated in a single cloud-based platform. As a result, automated and innovative fulfillment and delivery become available to everyone. NetworkON gives businesses end-to-end visibility of their service and delivery operations while enabling them to improve operational efficiencies, simplify customer experiences, and mitigate environmental impact.
Awards & Quality Certificates
NetworkON Position In Our Categories
Keeping in mind companies have distinctive business demands, it is only sensible they avoid paying for an all-encompassing, ”best” solution. Nevertheless, it would be hard to try to discover such application even among well-known software products. The practical step to do is to take note of the various chief aspects which merit examination such as important features, budget, skill capability of staff members, business size, etc. The second step is, you must conduct the research comprehensively. Have a look at some NetworkON evaluations and look into each of the software products in your shortlist in detail. Such well-rounded product investigation can make sure you avoid poorly fit applications and select the system that meets all the aspects your company requires.
Position of NetworkON in our main categories:
It is important to realize that hardly any software in the Field Service Management Software - FSM category will be an ideal solution that can fulfill all the requirements of various company types, sizes and industries. It may be a good idea to read a few NetworkON Field Service Management Software - FSM reviews first as some software can dominate just in a really narrow group of applications or be created with a very specific type of industry in mind. Others can operate with an idea of being easy and intuitive and as a result lack complicated functionalities welcomed by more experienced users. You can also find solutions that focus on a large group of customers and give you a complex feature set, but this in most cases comes at a more significant price of such a solution. Make sure you're aware of your requirements so that you select a service that provides all the elements you look for.
How Much Does NetworkON Cost?
NetworkON Pricing Plans:
Free Trial
Free
$0
Silver
$79/month
Gold
$289/month
Platinum
Contact vendor
What are NetworkON pricing details?
NetworkON Pricing Plans:
Free Trial
Free
$0
Silver
$79/month
Gold
$289/month
Platinum
Contact vendor
NetworkON offers the following enterprise pricing plans:
Free – $0
- 100 Tasks/month
- 2 Agents
- Paid booking form
- 3-months storage for analytics
- Live chat
- Regular tasks
- Zapier integration
- ETA forecasting
Silver – $79/month ($65 if billed annually)
- 1,000 Tasks/month
- Unlimited Agents
- All features in Free Plan, Plus:
- Optimized routes
- Paid Whitelabel solution
- Support personnel dispatching
- 1-year storage for analytics
Gold – $289/month ($240 if billed annually)
- 5,000 Tasks/month
- Unlimited Agents
- All features in Silver Plan, Plus:
- 2 Booking forms
- Customer service management
- 2-years storage for analytics
Platinum – by quote
- Custom no. of tasks/month
- Unlimited Agents
- All features in Gold Plan, Plus:
- Custom optimized routes
- 5 Booking forms
- Custom White labeling
- Unlimited storage for analytics
User Satisfaction
Positive Social Media Mentions
116
Negative Social Media Mentions
4
We realize that when you choose to get a Field Service Management Software - FSM it’s crucial not only to find out how professionals score it in their reviews, but also to find out whether the actual clients and companies that bought it are actually content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetworkON reviews across a broad array of social media sites. The data is then presented in a simple to digest way showing how many users had positive and negative experience with NetworkON. With that information at your disposal you will be ready to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NetworkON?
NetworkON integrates with:
- Google Maps
- Salesforce
- WooCommerce
- Shopify
- Twilio
- Stripe
- PayPal
- AWS SES
- Zapier
- Gloria Food
- Ordering.co
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