NetworkON Review
What is NetworkON?
NetworkON is an AI-powered delivery management platform that helps you improve customer experiences by letting you handle end-to-end service and delivery operations in one centralized, automated, and intuitive solution. You can implement it to enable timely deliveries, streamline order and dispatch management, obtain real-time fleet visibility, and reduce operational and delivery costs. NetworkON accelerates and optimizes the service and delivery operations of companies and businesses in service and maintenance, CPG and retail, logistics, restaurant, and taxi industries.
NetworkON is equipped with a dashboard where you can assign orders, perform route optimization, monitor fleets and agents, and collect business intelligence in one place. Agents and drivers can also use a mobile app to communicate with customers, get directions and order notifications, and send PODs. With NetworkON’s application marketplace, you’ll be able to seamlessly implement integrations with third-party utility and ordering apps and eCommerce platforms. You can implement integrated and custom solutions to enhance customer communication, streamline repetitive tasks, and facilitate fleet and driver monitoring.
Show MoreOverview of NetworkON Benefits
Optimized Field Service Delivery
NetworkON can improve how companies deliver field services to their customers. The platform provides personalized delivery management solutions for home, beauty, HVAC, insurance, maintenance, inspection, and pest control service businesses.
Using NetworkON’s dashboard capabilities, they’ll be able to track and handle orders, vehicles, resources, and customers in one place. They can access and analyze all important information about their field service operations. This includes service response and turnaround times, resource performances, and customer feedback.
Taxi Business Applications
The delivery management platform enables taxi businesses to implement applications for enhancing communications between drivers and customers. For instance, it has a resource application that permits taxi drivers to collect service requests from customers and interact with them through call and SMS using their mobile phones.
They can also check essential data from the app, such as navigation guides, optimized routes, passenger and pick-up details, and income reports. In addition, their customers can use a user-friendly application to book rides in advance, receive in-app trip notifications, and leave ratings and reviews.
Food & Beverage Order Management
NetworkON automates order processing and delivery for companies and businesses in the food and beverage industry. Users can accept orders online and provide customers multiple methods for paying their orders.
They’ll also automatically assign orders to available agents closest to customers’ locations and notify them when new orders are placed. Plus, they can ensure on-time order delivery by setting up geofences and monitoring order status and fleet and driver performance in real-time.
Show MoreOverview of NetworkON Features
- Dashboard
- Optimal Routing
- Fleet Tracking
- Auto Order Assignment
- Business Intelligence
- Mobile Resource Application
- Delivery Monitoring
- Push Notifications
- Customer Communication
- Navigation & Directions
- Proof of Delivery
- Utility/Ordering App Integrations
- E-Commerce Pug-ins
- Customer App
What Problems Will NetworkON Solve?
NetworkON is a SaaS solution that uses artificial intelligence for companies to streamline, enhance, and scale up service and delivery operations and customer experiences. It allows technology, customers, and service providers to be connected, automated, and orchestrated in a single cloud-based platform. As a result, automated and innovative fulfillment and delivery become available to everyone. NetworkON gives businesses end-to-end visibility of their service and delivery operations while enabling them to improve operational efficiencies, simplify customer experiences, and mitigate environmental impact.
Awards & Quality Certificates
NetworkON Position In Our Categories
Since companies have distinct business wants, it is only prudent they avoid choosing a one-size-fits-all, ideal system. Needless to say, it is troublesome to find such an app even among branded software products. The better thing to undertake should be to take note of the various vital aspects which need examination like important features, pricing, technical skill levels of the employees, organizational size, etc. Next, you should follow through your research to a full extent. Browse through these NetworkON reviews and scrutinize the other software solutions in your list more closely. Such well-rounded research guarantee you weed out poorly fit software solutions and pay for the one that has all the aspects your business requires.
Position of NetworkON in our main categories:
Each company has different wants and requires a software that can be customized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no platform can offer perfect tools off-the-shelf. When you search a software system, first be sure what you want it for. Read some NetworkON Field Service Management Software - FSM reviews and ask yourself do you need basic tools or do you want sophisticated features? Are there any industry-specific tools that you are searching for? Find the answers to these queries to aid your search. There are multiple elements that you need to consider and these include your budget, specific business needs, your company size, integration needs etc. Take your time, check out a few free trials, and finally select the platform that presents all that you require to boost your company effectiveness and productivity.
How Much Does NetworkON Cost?
NetworkON Pricing Plans:
Free Trial
Free
$0
Silver
$79/month
Gold
$289/month
Platinum
Contact vendor
What are NetworkON pricing details?
NetworkON Pricing Plans:
Free Trial
Free
$0
Silver
$79/month
Gold
$289/month
Platinum
Contact vendor
NetworkON offers the following enterprise pricing plans:
Free – $0
- 100 Tasks/month
- 2 Agents
- Paid booking form
- 3-months storage for analytics
- Live chat
- Regular tasks
- Zapier integration
- ETA forecasting
Silver – $79/month ($65 if billed annually)
- 1,000 Tasks/month
- Unlimited Agents
- All features in Free Plan, Plus:
- Optimized routes
- Paid Whitelabel solution
- Support personnel dispatching
- 1-year storage for analytics
Gold – $289/month ($240 if billed annually)
- 5,000 Tasks/month
- Unlimited Agents
- All features in Silver Plan, Plus:
- 2 Booking forms
- Customer service management
- 2-years storage for analytics
Platinum – by quote
- Custom no. of tasks/month
- Unlimited Agents
- All features in Gold Plan, Plus:
- Custom optimized routes
- 5 Booking forms
- Custom White labeling
- Unlimited storage for analytics
User Satisfaction
Positive Social Media Mentions
116
Negative Social Media Mentions
4
We are aware that when you choose to buy a Field Service Management Software - FSM it’s important not only to see how professionals score it in their reviews, but also to discover whether the actual people and enterprises that purchased it are actually content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and NetworkON reviews across a broad range of social media sites. The data is then displayed in an easy to digest form showing how many customers had positive and negative experience with NetworkON. With that information at hand you will be equipped to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NetworkON?
NetworkON integrates with:
- Google Maps
- Salesforce
- WooCommerce
- Shopify
- Twilio
- Stripe
- PayPal
- AWS SES
- Zapier
- Gloria Food
- Ordering.co
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