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Fleetmatics REVIEW

Field Service Management Software - FSM

1 user review
USER SATISFACTION 100%
OUR SCORE 8.0

What is Fleetmatics?

Fleetmatics is a leading global vendor of fleet management apps for small and mid-sized businesses delivered as software-as-a-service (SaaS). This company’s products help companies to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforce, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Fleetmatics’ intuitive and affordable web-based apps provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to minimize operating and capital costs, as well as boost revenue. The company serves about 38,000 customers and approximately 757,000 subscribed vehicles worldwide.

Fleetmatics handles all the technology issues so customers can focus on their business to realize ROI that includes increased revenue, lowered costs, and ability to grow profitably.

The company’s North American headquarters are in the Boston area with added offices in Phoenix, Cleveland, Clearwater, Charlotte, and Chicago, as well as in offices in the UK, Ireland, and Australia.

Overview of Fleetmatics Benefits

Fleetmatics REVEAL offers real-time fleet monitoring, so that the client will know what’s going on in the field real-time, and can dispatch more efficiently, improve customer service, and minimize time spent calling drivers for updates. At the same time, Fleetmatics REVEAL helps prevent breakdowns in many different ways. For instance, the system offers maintenance alerts to inform you when vehicles are due for proper maintenance, helping you prevent truck breakdowns. Alerts can be set based on calendar time, engine on-time, or mileage depending on the type of service needed.

Eventually, you get to save considerable amounts on fuel, because this fleet tracking app can help you lower costs by reducing speeding, decreasing idle times, and improving routing and dispatching. At the same time, you get to reduce unauthorized vehicle use and can quickly recover stolen vehicles. Curb unsafe driving habits before they lead to more serious issues.

Another important benefit is that by improving routing and dispatching efficiency, the fleet tracking app enables you to get more stops done per day. Customer service is improved, you reach customers faster, and consequently respond immediately to all of their emergencies. With Fleetmatics, you can obtain historical proof time on site and make service calls more efficient.

Fleetmatics WORK, on the other hand is the company’s field service management software, the biggest benefit of which is streamlining management and reducing paperwork. Purchase it to take schedules, invoices, quotes and more off your desk and onto the cloud.

Once inside the system, you will be able to control your schedule, simplify the way how you schedule and assign jobs to other employees, no matter how many times things change. At the end of the process, you will get more work done, and become more productive by simplifying, organizing, and managing your day to day operations. The mobile app will ensure everything runs smooth and fast when your techs can keep—and send—all of the essential job details in the palm of their hands.

Finally, Fleetmatics integrates smoothly with major accounting packages to make sure vital business info gets to your accountant easily.

Overview of Fleetmatics Features

Fleetmatics REVEAL
  • Fuel Management
  • Fleet Management
  • Fleet Maintenance
  • The location of your fleet vehicles in real time
  • The historical status of each vehicle
  • Preventative maintenance information
Fleetmatics WORK
  • Work Order Management
  • Technician Management
  • Service History Tracking
  • Scheduling
  • Routing
  • Mobile Access
  • Timesheet management
  • Job Tracking
  • Job Management
  • Inventory Control
  • Customer Database
  • Billing & Invoicing

Fleetmatics Position In Our Categories

Position of Fleetmatics in our main categories:

500

Fleetmatics is one of the top 500 Project Management Software products

500

Fleetmatics is one of the 500
Project Management Software products


Fleetmatics is also listed in the following subcategories:

Category:Position:Category:Position:
Field Service Management Software - FSM#24
Category:Position:
Field Service Management Software - FSM#24

Each business is different, and may need a specific Field Service Management Software - FSM solution that will be adjusted to their company size, type of customers and employees and even particular niche they support. It's not wise to count on getting a perfect app that will be suitable for each company regardless of their background is. It may be a good idea to read a few Fleetmatics reviews first and even then you should remember what the software is intended to do for your business and your employees. Do you need an easy and intuitive app with only elementary features? Will you really use the complex tools required by pros and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a solid app that will match your budget.

How Much Does Fleetmatics Cost?

Fleetmatics SMB and enterprise pricing is available only upon request. Contact the company to get your quote, and ask for more information.

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Fleetmatics reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Fleetmatics. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

33

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

Fleetmatics User Reviews

What are Fleetmatics pricing details?

Fleetmatics SMB and enterprise pricing is available only upon request. Contact the company to get your quote, and ask for more information.

What integrations are available for Fleetmatics?

Fleetmatics WORK integrates with the following popular accounting packages:

  • Xero
  • MYOB Live
  • QuickBooks
  • SAASU

User reviews


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Published 1 year ago
I wish I could say that there was something positive to say here, but this company has let me down.



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