Newired Review
What is Newired?
Newired is a digital adoption solution that allows companies and organizations to create seamless, smooth, and positive experiences for their users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely.
Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their clients and visitors. Creating Newired Journeys and Tips doesn’t involve coding or system re-configuration, so it can be done by those who know the business processes best: HR trainers, team supervisors, business process owners. None of whom needs to have programming knowledge for this.
Companies simply install a small server-side guidance layer component in their existing corporate web-infrastructure or on a dedicated cloud, which can be managed by Newired if required. They then capture the know-how of their own experts through an easy desktop application to create “Journeys,” which are in-app guides for every step in every process, or “Tips,” contextual tooltips that give information on given page elements. Newired transforms frustrating online experiences into smooth flows, so end users can get things done and accomplish what they set out to do every time.
Show MoreOverview of Newired Benefits
Newired delivers a quick and successful digital adoption, also allowing you to take ownership of the usability of your website, online applications, and more. There are many instances where visitors get frustrated when using digital resources, because they just don’t know who to turn to to accomplish their goal. Newired changes all that.
The solution is intended for websites and web-based tools and platforms with an enterprise context, to facilitate and enhance activities such as onboarding, training, adoption and support.
As you use Newired to create smooth and seamless experiences for your users and visitors, you also enjoy significant savings on training costs and support. Your users become happier and less frustrated in digital environments, increasing your adoption and satisfaction rating and coming back for more.
Newired also allows you to achieve huge savings on training costs, allocating fewer people to enable and support your personnel. Your users become happier and less frustrated with your website, impacting on the ROI.
With Newired, your customers are very involved every single time they visit. That means better, increased user engagement for your website, which can easily convert into more conversions and sales. In addition to customer onboarding and corporate training, Newired Journeys is also great for customer care, product management, online sales and marketing.
Show MoreOverview of Newired Features
- No coding skills needed
- On-site installation available
- Intelligent overlay technology
- No need to retrain employees
- Self-service customer support
What Problems Will Newired Solve?
1 ) Operations Manager introducing a new tool in the company who wants to:
- lessen reliance on technical Support
- enhance user onboarding
- guarantee smooth, successful roll-out
2) Software Product Manager who wants to:
- enhance user onboarding with new software or features
- lessen reliance on technical support
- expose software changes and instruct users
3) HR Department that needs to:
- increase the effectiveness of initial software training investments
- reduce time to productivity for new hires
- train internal users to adopt changes in company workflows
4) Support Department that needs to:
- Quickly provide solutions to the issues found by employees or customers
- Provide easy-to-follow instructions
- Optimize issue resolution
Newired Position In Our Categories
Bearing in mind businesses have particular business-related requirements, it is only prudent they steer clear of settling on a one-size-fits-all, “perfect” software. Nonetheless, it would be difficult to pinpoint such a software system even among branded software solutions. The efficient step to undertake would be to make a list of the varied vital functions which demand analysis like major features, price plans, skill ability of the users, business size, etc. Thereafter, you should perform your research comprehensively. Go over these Newired analyses and look into each of the software systems in your list more closely. Such detailed research can make sure you weed out ill-fitting apps and buy the system which offers all the features your company requires to achieve growth.
Position of Newired in our main categories:
TOP
100
Newired is one of the top 100 Customer Experience Management Software products
If you are considering Newired it could also be sensible to check out other subcategories of Best Customer Experience Management Software gathered in our base of B2B software reviews.
Companies have diverse needs and requirements and no software application can be just right in such a scenario. It is futile to try to find a perfect off-the-shelf software app that fulfills all your business needs. The smart thing to do would be to modify the solution for your unique requirements, staff member skill levels, finances, and other elements. For these reasons, do not hurry and subscribe to well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your particular requirements. Do your homework, look into each short-listed application in detail, read a few Newired Best Customer Experience Management Software reviews, contact the vendor for clarifications, and finally select the product that provides what you want.
How Much Does Newired Cost?
Newired Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Newired pricing details?
Newired Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
The Newired pricing model is based on a per-user, per-application quote starting at $540 monthly. It is free up to 200 users.
Depending on the plan, inclusions are:
- Multiple Editors
- Newired Portal
- Localization
- Newired Reports
- Newired Feedback
- Installation Guide
- Newired Surveys
- Staging environment
- Staging environment
- Searching and Tagging
User Satisfaction
Positive Social Media Mentions
10
Negative Social Media Mentions
0
We know that when you choose to get a Customer Experience Management Software it’s crucial not only to find out how experts rank it in their reviews, but also to check whether the actual users and enterprises that use this software are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Newired reviews across a vast array of social media sites. The data is then displayed in an easy to understand form showing how many people had positive and negative experience with Newired. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Newired?
No information available.
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