Newired Review
What is Newired?
Newired is a digital adoption solution that allows companies and organizations to create seamless, smooth, and positive experiences for their users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely.
Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their clients and visitors. Creating Newired Journeys and Tips doesn’t involve coding or system re-configuration, so it can be done by those who know the business processes best: HR trainers, team supervisors, business process owners. None of whom needs to have programming knowledge for this.
Companies simply install a small server-side guidance layer component in their existing corporate web-infrastructure or on a dedicated cloud, which can be managed by Newired if required. They then capture the know-how of their own experts through an easy desktop application to create “Journeys,” which are in-app guides for every step in every process, or “Tips,” contextual tooltips that give information on given page elements. Newired transforms frustrating online experiences into smooth flows, so end users can get things done and accomplish what they set out to do every time.
Show MoreOverview of Newired Benefits
Newired delivers a quick and successful digital adoption, also allowing you to take ownership of the usability of your website, online applications, and more. There are many instances where visitors get frustrated when using digital resources, because they just don’t know who to turn to to accomplish their goal. Newired changes all that.
The solution is intended for websites and web-based tools and platforms with an enterprise context, to facilitate and enhance activities such as onboarding, training, adoption and support.
As you use Newired to create smooth and seamless experiences for your users and visitors, you also enjoy significant savings on training costs and support. Your users become happier and less frustrated in digital environments, increasing your adoption and satisfaction rating and coming back for more.
Newired also allows you to achieve huge savings on training costs, allocating fewer people to enable and support your personnel. Your users become happier and less frustrated with your website, impacting on the ROI.
With Newired, your customers are very involved every single time they visit. That means better, increased user engagement for your website, which can easily convert into more conversions and sales. In addition to customer onboarding and corporate training, Newired Journeys is also great for customer care, product management, online sales and marketing.
Show MoreOverview of Newired Features
- No coding skills needed
- On-site installation available
- Intelligent overlay technology
- No need to retrain employees
- Self-service customer support
What Problems Will Newired Solve?
1 ) Operations Manager introducing a new tool in the company who wants to:
- lessen reliance on technical Support
- enhance user onboarding
- guarantee smooth, successful roll-out
2) Software Product Manager who wants to:
- enhance user onboarding with new software or features
- lessen reliance on technical support
- expose software changes and instruct users
3) HR Department that needs to:
- increase the effectiveness of initial software training investments
- reduce time to productivity for new hires
- train internal users to adopt changes in company workflows
4) Support Department that needs to:
- Quickly provide solutions to the issues found by employees or customers
- Provide easy-to-follow instructions
- Optimize issue resolution
Newired Position In Our Categories
Bearing in mind businesses have unique business demands, it is only logical that they steer clear of selecting an all-encompassing, ”best” business application. Regardless, it would be hard to try to discover such an app even among widely used software solutions. The right thing to undertake can be to list the numerous chief aspects which entail research like key features, pricing, skill capability of staff members, company size, etc. Then, you should double down on your research fully. Go over these Newired evaluations and scrutinize the other solutions in your list more closely. Such all-encompassing research makes sure you circumvent poorly fit apps and select the system that meets all the benefits your company requires in sustaining growth.
Position of Newired in our main categories:
TOP
100
Newired is one of the top 100 Customer Experience Management Software products
If you are interested in Newired it may also be beneficial to examine other subcategories of Customer Experience Management Software collected in our base of B2B software reviews.
Each company has its own characteristics, and might require a special Customer Experience Management Software solution that will be adjusted to their company size, type of customers and staff and even specific industry they cater to. It's not wise to count on finding an ideal software that is going to work for every company regardless of their background is. It may be a good idea to read a few Newired Customer Experience Management Software reviews first and even then you should keep in mind what the software is supposed to do for your business and your employees. Do you require an easy and intuitive solution with just basic features? Will you really use the complex tools required by experts and big enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable solution that will match your budget.
How Much Does Newired Cost?
Newired Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Newired pricing details?
Newired Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
The Newired pricing model is based on a per-user, per-application quote starting at $540 monthly. It is free up to 200 users.
Depending on the plan, inclusions are:
- Multiple Editors
- Newired Portal
- Localization
- Newired Reports
- Newired Feedback
- Installation Guide
- Newired Surveys
- Staging environment
- Staging environment
- Searching and Tagging
User Satisfaction
Positive Social Media Mentions
10
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a Customer Experience Management Software it’s crucial not only to learn how professionals score it in their reviews, but also to discover whether the actual users and businesses that use this software are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Newired reviews across a broad range of social media sites. The information is then presented in an easy to digest format revealing how many clients had positive and negative experience with Newired. With that information at hand you should be ready to make an informed buying choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Newired?
No information available.
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