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Nickelled REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.7

What is Nickelled?

Nickelled is an interactive user onboarding walkthrough making solution. The application lets website owners create engaging user manuals or tutorials to enable them to better understand the product or service they are navigating.

Guides created with Nickelled can be deployed straight from the website so that visitors can instantly get access to knowledge they need. This also assists in the conversion of users since they are provided with a guide that lets them easily understand a site, an app, or a program.

Also, intended users get access to the guides instantly through different methods. Whether they are on chatting applications or on email clients, Nickelled aids vendors get their customers onboard by letting them send links through integrated communication services.

Overview of Nickelled Benefits

In-Site Tutorials

Nickelled has a feature called the “Mission Dock” that lets users deploy launch guides or tutorials straight from the website. This makes onboarding convenient for them and also allows them to interact with various sections of the interface and learn about their functions in the process.

Custom Guides

Nickelled enables designers to create their own guides or tutorials. The process is a simple and straightforward one and can even be launched through the application’s Chrome extension. Guide creators can finish making their walkthroughs and tutorials just by pointing at and clicking on elements.

Shareable & Protected Walkthroughs

Nickelled lets owners share their tutorials through different channels. All they need to do is create a link and impart it through chat, mass email, and other methods. This allows recipients to instantly onboard themselves or save the walkthrough for a later time.

Additionally, these tutorials can be password protected so that only intended users are able to open and utilize them. This is especially helpful in the case of sensitive topics.

Advanced Analytics

Nickelled also provides creators with tools that let them gauge the usefulness of their guides. They can monitor the completion statuses, amounts of usage, and levels of user satisfaction. This gives them useful insights in further improving their guides for future users.

Overview of Nickelled Features

  • Custom Tutorial Creation
  • Responsive Web Demos
  • Theme Creator
  • Multiple Language Support
  • Collaboration
  • Guide Link Sharing
  • Guide Feedback Gathering
  • Branded Domain
  • Analytics
  • Weekly Progress Reports
  • Integrations

Nickelled Position In Our Categories

Position of Nickelled in our main categories:

100

Nickelled is one of the top 100 Customer Experience Management Software products

100

Nickelled is one of the 100
Customer Experience Management Software products


If you are considering Nickelled it may also be sensible to analyze other subcategories of Best Customer Experience Management Software listed in our database of SaaS software reviews.

Each company has its own characteristics, and can require a specific Customer Experience Management Software solution that will be fit for their business size, type of customers and staff and even specific niche they support. It's not wise to count on getting a perfect app that is going to work for each company regardless of their history is. It may be a good idea to read a few Nickelled reviews first and even then you should pay attention to what the service is supposed to do for your company and your workers. Do you require a simple and intuitive app with only basic features? Will you really use the advanced functionalities required by pros and large enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to get a trustworthy service that will fit your budget.

How Much Does Nickelled Cost?

Nickelled’s enterprise pricing is based on the number of guides included in the account. This number can be increased upon need, while the account can also be enriched with various add-ons. Here are the details:

  • 5 Guides – $49.00/month or $539.00/year

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Nickelled reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Nickelled. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are Nickelled pricing details?

Nickelled’s enterprise pricing is based on the number of guides included in the account. This number can be increased upon need, while the account can also be enriched with various add-ons. Here are the details:

  • 5 Guides – $49.00/month or $539.00/year

What integrations are available for Nickelled?

Nickelled is able to integrate with the following systems:

  • LiveChat
  • Zopim
  • Intercom
  • Zendesk
  • Salesforce Desk
  • Groove
  • MailChimp
  • io
  • Drip

For a comprehensive list of supported apps, contact support.

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