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Perfect Gym Review

Perfect Gym
Our score: 7.3 User satisfaction: 95%

What is Perfect Gym?

Perfect Gym is an all-in-one club management software solution used by businesses of all sizes in the fitness and leisure industry. This enterprise software which is built based on a scalable architecture aims to help fitness clubs, sports facilities, gyms, and studios streamline their operations, measure and develop their business goals, and attain an excellent brand performance. Perfect Gym comes with powerful and innovative tools and systems which are ideal for growing businesses and those who are operating in multiple locations.

The scalable club management solution enables fitness professionals and club operators to track all aspects of managing their business which includes membership administration, employee management, marketing, sales, billing, and reporting. They can also access metrics and quick insights as they tackle and monitor each aspect of club management. It offers tools that allow them to capture prospects and convert them into loyal customers. With its automation and marketing features, users will be able to establish campaigns wherein they can reach out to customers and members with personalized messages, notifications, and announcements.

Perfect Gym has a dynamic point of sale solution which gives a seamless experience to both employees and customers during the registration process, booking of classes and sessions, purchasing of products, and availing of packages. All these processes and activities are also enhanced by its client portal which is optimized for any type of device that customers are using. Perfect Gym provides a mobile app where clients can track their progress as they undergo classes and sessions and where users can access meaningful data about their members so they can understand their customers better and improve business performance.

With Perfect Gym, users will be able to set up a self-service kiosk in their club, gym, or facility that enables customers to pay fees, accomplish online forms, redeem special offers, and manage other membership-related tasks on their own. The club management software, furthermore, can integrate with hardware devices and third-party tools, making it easy to manage access controls, perform self-service tasks, and monitor fitness performance. Last but not least, Perfect Gym has business intelligence and analytics capabilities which help users collect data on member behavior, buying patterns, and sales so that they can create strategies that will improve the profitability and performance of their business.

 

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Overview of Perfect Gym Benefits

Tacke Key Aspects Of Club Management

Perfect Gym delivers features that simplify how key aspects of club and gym management are being managed. For example, users can access all data and information related to their members in one place such as account information, attendance, member agreements, and payment history. This way, they can better understand their customers and members, thereby facilitating member management.

As part of its club management features, Perfect Gym has employee management features which assist club and gym owners in handling and tracking the schedules of their employees, creating and assigning roles to them, delivering their commissions, and controlling how they access data and resources within their club or gym.

Perfect Gym also has a revenue tracking capability wherein users can evaluate how much money they are making based on the contracts they have prepared, sessions they scheduled, and transactions that happened at the front desk.

Generate, Organize, And Convert Leads

The club management solution provides built-in CRM capabilities that allow users to capture leads, organize them, handle follow-ups, and gain insights as these leads go through their sales funnel. As they generate leads from online activities or walk-ins, they will be able to collect all important data about their leads including notes and communications which they can organize in one place. Then, these leads are prioritized and assigned to salespersons so that the latter can perform the needed follow-up tasks.

The solution enables users to keep track of the entire customer journey. Thus, as follow-up tasks are being performed and leads move from one phase of the customer journey to another, the solution automatically generates metrics that show how successful each state of the sales funnel has been. Because of this, they will be able to identify the exact areas where leads are dropping off and create strategies to increase the chances of converting leads to paying customers.

Personalized Communication And Marketing Campaign

Automation and marketing features are included in Perfect Gym. With these features, users can effectively and immediately engage with their members and improve customer retention. The solution enables them to create campaigns aimed at different groups or segments of their members. By tagging members, they can easily assign their members to such segments. Once they’re done setting up member segments, they will then be able to automatically send personalized messages to the members based on the segments they belong. For instance, they can deliver personalized greetings, announcements, offers, and newsletters. Push notifications, SMS alerts, and special vouchers can also be delivered to members to keep them motivated and engaged.

Self-Service Client Portal

Perfect Gym has dedicated an online portal to clients and members. This portal has a responsive design, allowing clients to have full control of different membership tasks. This client portal enables them to sign up and send fees and payments without the need for asking support from agents. By just doing a few clicks, they will be able to select the schedules they prefer for classes and personal training sessions, and book them through the portal.

From the client portal, members can also purchase bundled products and merchandise, which makes it easy for clubs or gyms to generate more revenue. If members need to update details about their account and billing, they can do that through the portal too.

Make Fulfilling Experiences With A Mobile App

The club management software solution offers a mobile app that delivers a lot of benefits for both club or gym owners, and clients. For example, the mobile app allows users to set up challenges that have ranking systems. Because of this, clients are acknowledged whenever they accomplish something that improves their ranking, boosting encouragement and confidence. At the same time, this feature promotes a healthy competition and sense of community across the club or gym.

For clients, the mobile app enables them to monitor their progress over time wherein they can access body measurements and milestones as they undergo classes and sessions. They can even integrate the app with third-party workout tracking systems and tools. With such integration, results from their workouts are combined with member personal data, giving them comprehensive information and details about their progress and success.

Integrate With The Most Effective Hardware Devices And Apps

Perfect Gym provides hardware and app integration capabilities that utilize the most effective tools and hardware devices in the market. These capabilities help users automate and streamline their processes.

The solution supports turnstile integration which permits users to monitor attendance either individually or by group so that they will be able to determine how many people are present in the club or gym at a certain time. This also allows them to grant access to clients so that they can go to some parts of the club or gym, or have them access it even when there are no employees within the premises.

Another hardware integration capability offered by the solution is its ability to use fingerprint scanning as clients enter the club or gym. Aside from this biometric entrance capability, access can be granted through facial recognition wherein the solution can capture the face images of those who are entering the club.

When it comes to collecting electronic signatures, the solution can work with digipads so that clients can sign agreements and other documents painlessly. In addition, this facilitates the sign-up process, as the signatures are integrated with online registration forms.

Meanwhile, integrating the solution with third-party apps like VirtuaGym, Club Planner, and FunXtion helps clients monitor their progress and fitness performance in many ways.

Create Better Business Strategies

Summing it up, Perfect Gym ensures that club or gym owners and operators are able to obtain actionable insights and intelligence about their business. The solution provides business intelligence and analytics features that help them quickly analyze data and create better strategies to improve business performance.

For instance, the solution can forecast future revenue by collecting sales data from previous transactions. Once users are able to access such revenue forecast, they will be able to come up with plans and strategies so that they can improve their sales and the profitability of their club.

It can also pinpoint relationships and patterns between the products the clients are purchasing and their behavior as members. Because of this, users can introduce promotions that match the needs, personalities, and preferences of their clients. Also, this enables them to interact with clients better, as they are able to completely understand what factors affect clients’ decision making.

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Overview of Perfect Gym Features

  • Club Management
  • Member Management
  • Employee Oversight
  • Track Revenue
  • Customer Relationship Manager
  • Manage Leads
  • Sales Funnel Visualization
  • Automation and Marketing
  • Customer Segments and Tags
  • Email Automation and Newsletter
  • Push Notifications and SMS Alerts
  • Create Special Vouchers
  • Point of Sale
  • Client Portal
  • Self-Service Registration
  • Book Classes and Personal Training Sessions
  • Account Management
  • Mobile App
  • Challenges
  • Workout Tracking Integrations
  • Indoor Tracking
  • Mobile Check-In
  • Track Progress
  • Referrals
  • Self-Service Kiosk
  • Hardware and Integrations
  • Turnstiles
  • Facial Recognition
  • Biometric Entrance
  • RFID & Barcode
  • Digipad
  • Tracking Integrations
  • App Integrations
  • Business Intelligence and Analytics
  • Sales Predictions
  • Churn Forecast
  • Attendance Predictions
  • Recommendations

Perfect Gym Position In Our Categories

Since businesses have special business demands, it is only logical that they avoid settling on a one-size-fits-all, ”best” business application. Regardless, it would be difficult to try to discover such a software solution even among popular software solutions. The right thing to undertake should be to write the numerous chief factors that entail investigation including crucial features, pricing, skill competence of staff members, business size, etc. The second step is, you must conduct your research through and through. Browse through some Perfect Gym analyses and check out each of the software solutions in your shortlist more closely. Such detailed product investigation guarantee you keep away from unfit apps and select the one which includes all the aspects your business requires in growing the business.

Position of Perfect Gym in our main categories:

TOP 100

Perfect Gym is one of the top 100 Club & Membership Management Software products

If you are interested in Perfect Gym it may also be beneficial to check out other subcategories of Club & Membership Management Software collected in our database of SaaS software reviews.

There are trendy and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s special wants? A popular software application may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Perfect Gym Club & Membership Management Software reviews and mull over the aspects that you want in the software such as the fees, main tools, available integrations etc. Then, shortlist a few systems that fit your needs. Try out the free trials of these platforms, read online reviews, get explanations from the seller, and do your homework thoroughly. This in-depth research is sure to help you choose the finest software platform for your organization’s specific needs.

How Much Does Perfect Gym Cost?

Perfect Gym Pricing Plans:

Free Trial

Studio

€99

Club

€299

Business

€399

Enterprise

Contact vendor

Customize Your Plan

Contact vendor

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What are Perfect Gym pricing details?

Perfect Gym Pricing Plans:

Free Trial

Studio

€99

Club

€299

Business

€399

Enterprise

Contact vendor

Customize Your Plan

Contact vendor

Perfect Gym offers several SMB and enterprise pricing plans for all users to choose from. The pricing of plans is calculated based on the size of your club and the features you want to include. You can also keep in touch with the vendor to request for a custom plan that suits your own business needs. Give the details a look, and select the best plan for your business:

Studio

  • €99
  • 1 Club
  • Recurring Payments
  • Basic Support
  • 30 Reports
  • Performance Dashboards (KPIs)
  • Mobile App
  • Personal Training Booking
  • Class Booking
  • Reception Application (POS)
  • Inventory Management
  • Members invoices
  • Automation Center
    • Notifications (f.e. email, sms, push etc.)

Club 

  • €299
  • 1-5 Clubs
  • Recurring Payments
  • Basic Support
  • 60 Reports
  • Performance Dashboards (KPIs)
  • Mobile App
  • Personal Training Booking
  • Class Booking
  • Reception Application (POS)
  • Inventory Management
  • Members invoices
  • Automation Center
    • Notifications (f.e. email, sms, push etc.)
    • Client segmentation (automatic tagging)
  • Self-service Access Control (Turnstiles, QR codes)
  • Marketing Module
    • Newsletter
    • Promotional Vouchers

Business 

  • €399
  • 5+ Clubs
  • Recurring Payments
  • Basic Support
  • 80 Reports
  • Performance Dashboards (KPIs)
  • Mobile App
  • Personal Training Booking
  • Class Booking
  • Reception Application (POS)
  • Inventory Management
  • Members invoices
  • Automation Center
    • Notifications (f.e. email, sms, push etc.)
    • Client segmentation (automatic tagging)
  • Self-service Access Control (Turnstiles, QR codes)
  • Marketing Module
    • Newsletter
    • Promotional Vouchers
  • Employees Commission Management
    • Corporate Portal
    • API Access

Enterprise

  • Perfect Gym powers as many gyms and clients as you need. Contact us to see how we can help scale your brand’s efficiency and profitability.

For more information on Perfect Gym’s enterprise pricing plan, please contact the vendor, and ask for a quote.

Customize Your Plan

  • A flexible system, for your needs
  •  Do you want to implement microtransactions, have unusually large average order
    values, or operate with high refund rates? Contact the vendor to discuss custom pricing.

User Satisfaction

Positive Social Media Mentions 93
Negative Social Media Mentions 5

We know that when you choose to purchase a Club & Membership Management Software it’s crucial not only to learn how professionals evaluate it in their reviews, but also to check whether the real users and companies that purchased these solutions are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Perfect Gym reviews across a vast array of social media sites. The information is then displayed in an easy to understand way revealing how many users had positive and negative experience with Perfect Gym. With that information at your disposal you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • Russian
  • Polish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Perfect Gym?

Perfect Gym supports hardware integration. It also integrates with the following third-party club management and performance tracking apps:

  • LifeFitness
  • Precor
  • TechnoGym
  • VirtuaGym
  • Club Planner
  • FunXtion
  • MyZone
  • FitBit
  •  InBody

Perfect Gym User Reviews

Perfect Gym average rating:

Average score
4/5 (2 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Kara

PROS: This program is very simple to install following the system information and it has great features for the payment and contracts. It's user friendly for both the company and the staff. The payment system makes tracking easy and very simple however the presentation of the report is not that impressive to me. It's helpful to identify every customer. The payment service is easy to follow.

CONS: This automated demonstration program is not easy to comprehend. The technical staff as well is not that good at giving customer support. It takes a lot of effort to learn the process. Other functions are difficult to understand and download is very much costly. Customer services can be enhanced based on the specific KPI and nature of the problem.

Reviewed 5 years ago

Read full review >

The least favorable review

Kara

PROS: This program is very simple to install following the system information and it has great features for the payment and contracts. It's user friendly for both the company and the staff. The payment system makes tracking easy and very simple however the presentation of the report is not that impressive to me. It's helpful to identify every customer. The payment service is easy to follow.

CONS: This automated demonstration program is not easy to comprehend. The technical staff as well is not that good at giving customer support. It takes a lot of effort to learn the process. Other functions are difficult to understand and download is very much costly. Customer services can be enhanced based on the specific KPI and nature of the problem.

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

PG is very convenient

Read full review >
Jermaine
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2021 Company Size: More than 100 Employees Industry: Retail

PROS: This program is easy to perform by using formal feedback. It's very convenient to use for both our staff and the company. The payment system and management are very basic. The description of the information is not that great though. It's handy in managing each customer. Payment method is simpler to use.

CONS: This application quickstart guide service is not easy to grasp. Some adjustments took some time to get resolves.

What do you think about this review?

Great Poor

PerfectGym is easy and simple

Read full review >
Kara
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.01.2021 Company Size: More than 100 Employees Industry: Construction

PROS: This program is very simple to install following the system information and it has great features for the payment and contracts. It's user friendly for both the company and the staff. The payment system makes tracking easy and very simple however the presentation of the report is not that impressive to me. It's helpful to identify every customer. The payment service is easy to follow.

CONS: This automated demonstration program is not easy to comprehend. The technical staff as well is not that good at giving customer support. It takes a lot of effort to learn the process. Other functions are difficult to understand and download is very much costly. Customer services can be enhanced based on the specific KPI and nature of the problem.

What do you think about this review?

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Show More User Reviews (2)
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Perfect Gym user reviews

PG is very convenient

Read full review >
Jermaine
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2021 Company Size: More than 100 Employees Industry: Retail

PerfectGym is easy and simple

Read full review >
Kara
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.01.2021 Company Size: More than 100 Employees Industry: Construction
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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