Phonedeck is a mobile CTI solution that integrates mobile calls with Salesforce cloud. The app can boost the productivity of sales professionals and enables managers to optimize business processes.
How to start:
Download the Phonedeck app from Appexchange (make use of the 30-day free trial ). Ask your salespeople to install the free mobile app on their smartphones. Connect the devices using Bluetooth (only in case of iOS) to remote control mobile calls inside Salesforce. Now, thanks to the Phonedeck mobile app, you can have your call workflow at hand wherever your sales people are.
Phonedeck integrates mobile calls with a CRM system (like Salesforce cloud). It is a CTI solution for smartphones that makes it possible to remote control and track calls under the “real” mobile number using regular carrier minutes.
Remote control and track mobile calls
CRM calls management on all devices
Missed sales opportunities, lack of information about customers
The art of sales means knowing your customers, being in touch with them and being aware about the current state of their cases. Wherever you are – in the office or on a business trip, you cannot miss opportunities. Phonedeck gives sales people access to all CRM contacts or tasks and the ability to call customers, log the call and set a follow-up task easily on all devices. It is a powerful call management tool that supports the mobility of enterprises and sales people.
BYOD is not supported by CRM systems
In the age of smartphones, handling a desk phone has become an annoyance for most users. Sales people are using their smartphones to contact clients but at the same time they need to have access to the CRM data. Typing a phone number and logging in the call after the conversation is a waste of time. Phonedeck integrates mobile calls into Salesforce to let sales people use the mobile phone number or telephony directly inside the browser and Salesforce data on their smartphones.
Complicated and costly mobile CTI solutions
Mobile CTI solutions are mostly Over-the-top (OTT) and make use of Voice over IP (VoIP) with fixed line numbers. Porting mobile numbers to VoIP providers and using OTT clients and/or call forwarding is not a viable option for large enterprises. Phonedeck is a CTI solution for mobile phones that makes it possible to remote control and track calls with a real mobile number and regular contract with the mobile carrier. It saves time and also offers better call quality as you can rely on the mobile network quality.
Position of Phonedeck in our main categories:
Phonedeck is one of the 200
If you are considering Phonedeck it might also be beneficial to examine other subcategories of Best Communications Software listed in our base of SaaS software reviews.Email Management Software, VoIP Software, Instant Messaging Software
It's important to note that hardly any app in the Communications Software category will be an ideal solution that can fulfill all the requirements of all company types, sizes and industries. It may be a good idea to read a few Phonedeck reviews first as certain software might perform well exclusively in a really small group of applications or be created with a really specific industry in mind. Others might function with an idea of being simple and intuitive and as a result lack complicated functionalities needed by more experienced users. There are also apps that focus on a wide group of customers and offer a powerful feature set, but that frequently comes at a more significant cost of such a service. Ensure you're aware of your needs so that you get a solution that offers exactly the features you look for.
Phonedeck offers three price plans:
We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Phonedeck reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Phonedeck. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS
NEGATIVE SOCIAL MENTIONS
Phonedeck offers three price plans:
Write your own review of this product
Thank you for submitting your review!
In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.
A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.
Page last modified
EU Development Office: Grojecka 70/13 Warsaw, 02-359 Poland
EU Operations Office: Rozana 25 Wlynkowko, 76-200 PolandGET LISTED
If you need more information about Phonedeck or you simply have a question let us know what you need and we’ll forward your request directly to the vendor.
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.