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ShoreTel Sky Review

ShoreTel Sky
Our score: 8.9 User satisfaction: 98%

What is ShoreTel Sky?

Shoretel Sky is a suite of cloud-hosted phone systems designed to unify all business communication processes, ranging from standard phone calls, video conference calls with active web sharing functionality, mobile communications, and customer engagement, to name a few.

Feature rich and robust, ShoreTel Sky is a perfect business communications platform for organizations that do not want or need to set up their phone systems on-site. It being a cloud-hosted solution, Shoretel Sky management does all the configuring and managing of the system, enabling users to focus on their business and achieve their goals. With it, you won’t have to worry about complex installations, regular updates, or recurrent costs. What is even better is that you get to share all of your specific business needs, and obtain a price that will cater to them in the best possible way.

ShoreTel Sky currently holds a position on our Top 10 Communications software list, where it is mentioned mostly because of its friendly interface, complete functionality suite, and reliable customer support. The leader in the category is RingCentral, with a current expert score of 9.6/10.

Overview of ShoreTel Sky Benefits

Shoretel Sky offers a long list of benefits for businesses and organizations that are looking to a communications platform that offers it all without the added cost of purchasing hardware, additional software licenses, and IT expertise. To help you familiarize with what this product can do for your company, we summarized some of its most prominent advantages.

To start with, this system is designed to enhance productivity in diverse corporate environments, both by improving the quality of meetings and web conferences, and by enabling users to participate actively, contribute to all discussions and activities, design beautiful presentations, and share video files in an environment they find comfortable. ShoreTel Sky won’t restrict you to use a specified communication channel, but it will instead provide numerous high-quality possibilities  for teams to stay connected.

Another ShoreTel advantage is its full mobile optimization, which means that you can connect your mobile device to the desktop phone, communicate and govern all operations when out of office. Remote teams will certainly appreciate such possibility, together with the instant alerts and notifications that ensure an agent will never miss a call. At the same time, there will be a robust collaboration suite to help agents cooperate on common matters, and reassign tasks upon need.

ShoreTel Sky blends easily in diverse software ecosystems, due to the many partnerships with popular ERP and CRM providers. If you integrate it with your business intelligence app, on the other hand, you will be able to export valuable communication-related data for reporting purposes.

Overview of ShoreTel Sky Features

  • Automated Attendant Services
  • Business Intelligence
  • Call coverage
  • Calling Features
  • Integration with PCs and Other Office Systems
  • Conferencing
  • Voicemail & Messaging
  • Instant Messaging, File Sharing, Presence, and Video Conferencing
  • Phonebooks, Directories, Call Logs
  • Telecom Administration & Portability

ShoreTel Sky Position In Our Categories

Since companies have particular business-related demands, it is rational they steer clear of subscribing to an all-encompassing, ideal software solution. Just the same, it is futile to try to come across such an app even among recognizable software solutions.
The practicable thing to do can be to make a list of the numerous critical functions which demand examination like major features, budget, technical skill aptitude of the employees, business size, etc. Next, you must do the product research thoroughly. Read these ShoreTel Sky review articles and scrutinize each of the software programs in your shortlist in detail. Such all-encompassing research ascertains you steer clear of poorly fit software solutions and subscribe to the system which includes all the function you require business requires.

Position of ShoreTel Sky in our main categories:

TOP 20

ShoreTel Sky is one of the top 20 Communications Software products

ShoreTel Sky is also listed in the following subcategories:

There are trendy and widely used systems in each software category. But are they essentially the best fit for your enterprise’s unique needs? A market-leading software application may have thousands of customers, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few ShoreTel Sky Communications Software reviews and mull over the elements that you want in the software such as the price, main functionality, available integrations etc. Then, select a few solutions that fit your needs. Try out the free trials of these apps, read online comments, get explanations from the seller, and do your investigation thoroughly. This profound homework is certain to assist you find the best software application for your organization’s special needs.

How Much Does ShoreTel Sky Cost?

ShoreTel Sky Pricing Plans:

Free Trial

ShoreTel Sky’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 2

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShoreTel Sky reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ShoreTel Sky. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • China
  • Germany
  • India
  • Japan
  • Spain
  • France
  • Russia

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ShoreTel Sky pricing details?

ShoreTel Sky Pricing Plans:

Free Trial

ShoreTel Sky’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for ShoreTel Sky?

No information available.

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Reviewed By Nestor Gilbert
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