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Pumble Review

Pumble
Our score: 8.6 User satisfaction: 93%

What is Pumble?

Pumble is a freemium team chat platform that offers rich communication tools to keep everyone in the loop. You can conduct private one-on-one talks, invitation-only group chats, and open conversations with anybody who wants to participate.

It offers real-time communication tools such as direct messaging, threads, channels, and more. Users can also start a one-on-one call with any team member or meet face-to-face with their co-workers and guests through video calls. It also acts as a great collaboration tool where team members, clients, guests, and other authorized users can efficiently work together. They can share files, be always up to date through notifications, access message history, look information up, and more.

It’s also a multi-platform solution that works on desktops, laptops, and smartphones. You can use the app entirely for free and get adequate team communication features such as unlimited messages, 1-on-1 calls, and private/public channels among others.

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Overview of Pumble Benefits

Real-time Communication Tools

Pumble allows you to build public channels for everyone in your organization to stay connected and receive relevant updates, or private channels for you to hold discreet chats on more confidential issues. You may also reply to messages to turn a topic into a thread, which keeps a channel or chat from being cluttered. Search through earlier discussions to validate previous decisions, discover and share direct links to previous messages, and have access to old files. Direct messages, mentions, and pins are some of the other notable real-time communication features.

Collaboration Space

With an all-in-one collaboration tool that features progress tracking, alerts, member availability, and file sharing, you can ditch emails and boost your team’s productivity. Members of the space may exchange files, photographs, videos, and links with anybody who needs them, communicate their availability so that everyone knows when to contact them, highlight critical messages and code snippets in their messages, and more. Members may also search from all the shared photos and files and filter the result to locate precisely what they need.

Call Tools

Pumble helps you see the whole picture through audio and video calls. In a DM, you may initiate a phone conversation with one other teammate, make video calls with anybody in your workplace, and share your screen with everyone in the meeting. Calls and screen sharing can be done on your laptop and desktop units that use Windows, Mac, or Linux, as well as through Android and iOS phones.

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Overview of Pumble Features

  • Public Channel
  • Private Channel
  • Threads
  • Mentions
  • Direct Messages
  • Screen Sharing
  • Guest Access
  • Customizable Sidebar

What Problems Will Pumble Solve?

A. Structuring communication: Jane is a member of a marketing team.
She’s been assigned to write an outline of the plan for the upcoming social media campaign. Normally, Jane would dread going through an endless email chain trying to figure out all the details from a messy pile of cc’s, forwards, and replies to all. Luckily, Jane and her team use Pumble for all team- and topic-specific conversations, which allows her to easily search and access information and files she needs for the campaign she’s covering in threads in a team channel. There’s no losing time trying to figure out who said what, as channel conversations indicate profiles and names of the people next to their messages. All Jane has to do now is copy all the relevant details, format them using bullet points, and share them in a team channel. She can also pin the message to have it easily accessible for future reference.

Feature: Channels, threads, quick switcher, message formatting, pinned messages

B. Maintaining transparent knowledge sharing: Chris is a technical writer working on an article for the website help section. The article guidelines suggest thorough research of the technical documentation not currently available on the website. Since his organization uses Pumble for all communication and knowledge sharing across teams and projects, Chris can seamlessly access key product files and messages pinned in a dedicated product channel. He can quickly get up to date on relevant product information without having to ping colleagues and interrupt their work.

Feature: Channels, threads, pinned messages, file browser, unlimited message history

C. Effective collaboration with external partners: Camila is responsible for onboarding beauty influencers for the upcoming influencer marketing campaign. The process of getting them in the loop on all key campaign details would take a lot of back-and-forth emailing and meetings. With Pumble, Camila can simply set up influencer partners with guest access to relevant channels where they can quickly get up to date on all processes, and plans, and discuss activities for the duration of the campaign. For even more efficient collaboration, Camila creates a user group with influencers and other relevant team members to notify the entire team of new campaign updates. Pumble allows Camila more time to focus on discussing key tasks and expectations with each influencer individually over one-on-one video calls.

Feature: Guest access, user groups, workspace permissions, one-on-one video and voice calls

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Pumble Position In Our Categories

Bearing in mind companies have their own business-related demands, it is only prudent they avoid subscribing to an all-encompassing, “perfect” software system. However, it is almost impossible to try to come across such application even among widely used software solutions. The reasonable step to do should be to write down the varied significant functions which merit deliberation including critical features, packages, technical skill levels of staff members, company size, etc. The second step is, you must do the product research to a full extent. Have a look at some of these Pumble review articles and scrutinize each of the solutions in your list more closely. Such detailed product investigation can make sure you keep away from poorly fit applications and select the system that has all the aspects your business requires to achieve growth.

Position of Pumble in our main categories:

TOP 100

Pumble is one of the top 100 Communications Software products

If you are considering Pumble it could also be beneficial to investigate other subcategories of Communications Software collected in our database of SaaS software reviews.

Enterprises have unique wants and requirements and no software application can be perfect in such a situation. It is pointless to try to find a perfect off-the-shelf software product that meets all your business requirements. The intelligent thing to do would be to customize the application for your special needs, employee skill levels, finances, and other aspects. For these reasons, do not rush and invest in well-publicized trendy systems. Though these may be widely used, they may not be the best fit for your unique needs. Do your research, look into each short-listed platform in detail, read a few Pumble Communications Software reviews, call the vendor for explanations, and finally settle for the application that provides what you require.

How Much Does Pumble Cost?

Pumble Pricing Plans:

Free Trial

Free

0

Pro

$1.99/user/month

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What are Pumble pricing details?

Pumble Pricing Plans:

Free Trial

Free

0

Pro

$1.99/user/month

Pumble offers a straightforward enterprise pricing plan: a free-forever package that can be upgraded to pro for more features like screen sharing and bigger file storage.

Free

  • Private and public channels
  • Direct messages
  • Threads
  • Mentions, reactions, pins
  • Message history
  • Message formatting
  • Unlimited users
  • Unlimited message history
  • 1:1 voice and video calls
  • Share files and links
  • 10GB total storage
  • Data encryption
  • Phone, chat, and email support

Pro – $1.99 per user/month

  • Everything in Free +
  • Guest access
  • Screen sharing
  • 10GB storage per user
  • Workspace permissions
  • User groups
  • Customizable sidebar
  • Priority customer support
  • Manage user accounts
  • Priority customer support

User Satisfaction

Positive Social Media Mentions 94
Negative Social Media Mentions 7

We are aware that when you decide to get a Communications Software it’s important not only to find out how professionals rank it in their reviews, but also to discover whether the real clients and enterprises that purchased it are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Pumble reviews across a vast array of social media sites. The data is then featured in a simple to understand format showing how many clients had positive and negative experience with Pumble. With that information at your disposal you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Pumble?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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