210 SHARES | |
47 FOLLOWERS | |
0 LIKES |
USER SATISFACTION | 99% |
OUR SCORE | 8.0 |
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence. The application, deployed either as SaaS or on-premise, enables businesses to gain a full overview of their customers’ behavior through interactive customer experience journey replays.
Additionally, Quantum Metric enables businesses to understand website visitors’ needs and struggles in order to improve customer experience. Doing so allows them to convert more clients, gain loyalty, and retain patrons.
Moreover, Quantum Metric automatically analyzes data it picks up from users and the website. No fine tuning is required for companies to view real-time statistics and obtain actionable information.
Customer Struggle Detection
With Quantum Metric, businesses are able to locate the area where customers intend to make a purchase but are not moving forward with a sale. The application provides data in this regard without the need for a team of analytics and data scientists.
Clear Session Replay
Quantum Metric automatically records customer sessions and interactions with different areas of the website or with particular products. This enables companies to understand their website visitors’ behavior from the point of entry to the moment they exit. This feature works as well on mobile platforms so analyzers can study user behavior data anywhere at any time.
Simple Deployment
A feature that sets Quantum Metric aside is its straightforward deployment that works with any tag manager. It does not require any alterations to the company’s website or re-deployment even when custom metrics are applied to certain settings.
Native Mobile Support
With Quantum Metrics, business owners and company executives are continuously updated on their customers’ and potential clients’ website interaction behaviors. The application is available on Android and iOS mobile platforms so users can smoothly view consumers’ habits on their preferred screen.
Moreover, this enables them to gain valuable insights into how mobile users interact with their app and ensures that they have a remarkable experience to increase conversion rates and to decrease or avoid app uninstalls.
Full Data Encryption
Quantum Metrics offers a peace of mind to companies that their customers’ data are well- protected. The software does not capture credit card information or PII. The software ensures this through its end-to-end encryption that can only be unlocked by a company’s internal IT security team.
Dedicated Success Manager
Quantum Metrics wants its clients to succeed in their industries. And that is why the software’s team provides a dedicated success manager to companies to ensure a strong partnership between buyer and seller.
Furthermore, the Quantum Metrics success manager makes certain that users continue to use the program with ease and enjoys its benefits to the full extent.
Revenue Recovery
With Quantum Metric, websites are able to pinpoint issues in their platform and users experiences to avoid serious impacts on the user experience they offer and their profit-making. The software automatically points out which areas customers have difficulty in so that companies can prioritize the troubleshooting of these sections. By identifying issues, businesses know exactly why customers do not convert and how much it costs them.
Effective Customer Support
Having a prompt and efficient customer support allows companies to better serve their consumers and to provide them with the information they need to convert into paying clients. By having Quantum Metric, companies offer more information regarding website visitors’ behaviors such as their struggles and needs to their support team so they can give a stellar customer support. This way, issues, complaints, and disputes are expeditiously resolved. Timely action makes customers happy and can prompt them to return to the website for future purchases.
Fraud Alerts
Quantum Metric instantly detects fraudulent activities on the website when automatically searching or manually set. This allows companies to quickly intervene to ensure that no illegal event is able to fall through the cracks. This also enables businesses to protect their operations and reputations and also safeguards their revenue-making activities.
Position of Quantum Metric in our main categories:
Quantum Metric is one of the top 200 Business Intelligence Softwareproducts
Quantum Metric is one of the 100 Customer Experience Management Softwareproducts
![]() 200 Quantum Metric is one of the 200 | ![]() 100 Quantum Metric is one of the 100 |
If you are interested in Quantum Metric it could also be beneficial to investigate other subcategories of Best Business Intelligence Software collected in our base of SaaS software reviews.
Every company has its own characteristics, and may need a specific Business Intelligence Software solution that will be designed for their company size, type of customers and staff and even particular niche they deal with. It's not wise to count on locating an ideal services that will be suitable for every company no matter what their background is. It may be a good idea to read a few Quantum Metric reviews first and even then you should keep in mind what the software is supposed to do for your business and your staff. Do you require an easy and straightforward solution with just elementary features? Will you actually use the complex functionalities needed by experts and big enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will match your budget.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Enterprise Plus – By quote
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Quantum Metric reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Quantum Metric. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS | 73 |
NEGATIVE SOCIAL MENTIONS | 1 |
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Enterprise Plus – By quote
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Thank you for submitting your review!
In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.
Thank you!
A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.
Page last modified
EU Development Office: Grojecka 70/13 Warsaw, 02-359 Poland
EU Operations Office: Rozana 25 Wlynkowko, 76-200 Poland
GET LISTEDIf you need more information about Quantum Metric or you simply have a question let us know what you need and we’ll forward your request directly to the vendor.
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.