ServiceM8 Review

ServiceM8’s main benefit is that it simplifies invoicing, any time, from any location. Quotes and invoices are created within minutes, and can be issued to any client instantly upon creation. Invoicing, however, is only one of the aspects where clients get to experience the ease, simplicity, and intuitiveness of Service M8. Designed to perfect user experience, Service M8 is one of the most user-friendly field management systems you’ve ever encountered.

Using ServiceM8 also means that you will stay connected with your employees, as you will receive regular updates and notifications on all of their business activities. Tracking progress will be as easy as a walk in the park, once feedback is given and delivered to you.

Our experts paid attention to ServiceM8’s scheduling capacity as well, and described the system as one that allows managers access the schedules of their employees wherever they are, at any time. It will be equally easy for them to alter those schedules, even when moving and using their iOS devices.

When it comes to forms, ServiceM8 offers comprehensive generation of professional forms, including JSA’s and Take 5’s, compliance certificates, and vehicle inspections. Every aspect of the job will be stored in cloud, including conversations, photos, and notes. There is also a handy filter for locating past works.

What must be mentioned too is the smooth integration with MYOB and Xero, thanks to which hours of admin time spent on invoicing will be adopted and completed by this system’s accounting package. Double entries will simply be a part of the past. Another way in which this system allows you to save time is with its comprehensive recurring job system.

In terms of reporting, ServiceM8 is simple and easy to understand. Each report shows key information about your business. Get reports emailed to you on a weekly basis showing key metrics about number of jobs created and closed for the week, keeping you updated on any changes in productivity or market conditions.

Eliminate time wasted by constantly calling the office for client information or details on getting to your next job. Access all client details and your schedule from a few taps on your phone, even get directed to each job as required. Complete jobs at the site rather than at the end of the day, updating the office instantly – sparing employees from disruptive calls from the office. Head office is constantly updated with the advanced mobile tracking system, which displays staff locations directly on the dispatch map in real-time. Allocate any urgent jobs to the nearest vehicle, saving your business time and delivering faster service to your clients.