ServiceSET Review
What is ServiceSET?
ServiceSET is a relevant business process management software designed to remove the complexities, frustrations, and challenges from the day-to-day operations of small to medium-sized field service businesses. This easy-to-use and affordable software provides all the functionalities you need to run your field service business smoothly and efficiently.
It helps you ensure that all the people in your business are always updated on their daily tasks, are professional in the field, and are getting the right support they need. You can implement ServiceSET regardless of the type of field service business you have, whether it’s related to cleaning, dog walking, building, decorating, painting, gardening, house sitting, or beauty servicing.
ServiceSET allows you to create, schedule, and assign jobs to field service workers with optimum convenience and flexibility. It has a built-in calendar where you can view scheduled jobs and the specific workers to whom they are assigned. The software also makes it easier for you to communicate with your clients and workers, and it allows you to monitor the performance of your business. Moreover, you can integrate the software with your primary accounting system.
Show MoreOverview of ServiceSET Benefits
Job Scheduling
ServiceSET provides you with an easy, fast, and flexible way to prepare and manage schedules for field service jobs. You can create job schedules on a one-time, daily, weekly, or biweekly basis depending on the needs of your clients. Field service workers can quickly track the jobs assigned to them, view their schedules, and accept job assignments.
The business process management software comes with a built-in calendar designed to help you keep track of job schedules. The calendar enables you to use color codes so you can easily view and identify which specific workers the jobs are assigned to, where their designated locations are, and what times they are supposed to do their jobs. With just a single tap of a button, you can easily view all the details about a particular job.
Field Service Communication
Connecting and communicating with all the people involved in your field service business is made easy as well. Through ServiceSET’s CRM functionality, you’ll be able to access important information about your clients and interact with them from anywhere using your tablet or smartphone. Likewise, the software permits you to communicate with your workers to remind them of their assigned jobs or keep them updated on important matters related to your business and sector.
Business Reporting
ServiceSET doesn’t only help you run your field service business smoothly and efficiently, but it also assists you in ensuring that you remain competitive and successful in your industry or sector. The software equips you with reporting and analytics capabilities. You can find out how your business is performing and even compare its performances between different periods of time.
Show MoreOverview of ServiceSET Features
- Job Scheduling
- Calendar
- Client & Staff Communication
- Reporting & Analytics
- Financial Software Integration
- Mobile-Friendly
- Affordable BPM Software
- UK-Based Support
What Problems Will ServiceSET Solve?
Problem #1: Non-Specific Software
Many business management software solutions are often created to meet the needs of large field service businesses. Micro, small, and medium-sized field service businesses, therefore, find these software too complicated to use and not relevant to their own specific needs.
ServiceSET is built exclusively for SMEs in the field service industry. They can use all the tools and functionalities of the software easily and quickly to make their business more efficient, competitive, and successful.
Problem #2: Expensive BPM Software
Buying a BPM software is a major challenge for micro, small, and medium-sized field service businesses. They are hesitant or don’t want to buy a BPM software because the prices of those currently available in the tech market are very expensive. It is important to note that these businesses are dealing with overhead costs, and at the same time, can have lower profit margins due to various factors. So, they don’t have enough money to be invested in a BPM software.
Fortunately, ServiceSET is an affordable alternative to enterprise-grade BPM software solutions offered in the tech market. SMEs can use this software and pay based on group or block of users and not by individual users in their company. Additionally, all subscription plans give users full access to all the features of the software. This way, SMEs can expand their field service business without incurring additional expenses.
Problem #3: Untailored Support
Field service businesses that belong to the UK market are not getting the right and complete support they need when implementing BPM software solutions created by tech companies based overseas. ServiceSET was built by a software company that is based in the UK. The company, therefore, knows what kind of support UK clients need to be able to run their field service better and achieve growth.
As they use the software, they are continuously and completely provided with the appropriate support. They can receive updates on the latest trends in the UK’s field service market and access information about the requirements and obligations they need to meet. They can also engage in events launched by the software company along with its UK-based teams and experts to get additional support.
Awards & Quality Certificates
ServiceSET Position In Our Categories
Knowing that businesses have their own business wants, it is only prudent they abstain from choosing an all-encompassing, “perfect” software product. Needless to say, it would be almost impossible to chance on such an app even among sought-after software solutions. The sensible thing to undertake should be to spell out the varied vital aspects that demand analysis like major features, budget, technical skill levels of the users, business size, etc. Next, you should conduct the product research comprehensively. Read some ServiceSET analyses and check out each of the software options in your shortlist in detail. Such all-encompassing research ensures you take out ill-fitting apps and pay for the one which provides all the features your business requires to be successful.
Position of ServiceSET in our main categories:
TOP
200
ServiceSET is one of the top 200 Business Process Management Software products
If you are considering ServiceSET it could also be sensible to check out other subcategories of Business Process Management Software listed in our database of B2B software reviews.
There are well-liked and widely used systems in each software group. But are they automatically the best fit for your enterprise’s unique wants? A market-leading software application may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few ServiceSET Business Process Management Software reviews and mull over the factors that you wish to have in the software such as the price, main features, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these products, read online opinions, get explanations from the seller, and do your research systematically. This profound research is certain to help you find the finest software platform for your company’s unique requirements.
How Much Does ServiceSET Cost?
ServiceSET Pricing Plans:
Free Trial
1 User
£10/month
Up to 5 Users
£40/month
Up to 20 Users
£60/month
Unlimited Users
£100/month
What are ServiceSET pricing details?
ServiceSET Pricing Plans:
Free Trial
1 User
£10/month
Up to 5 Users
£40/month
Up to 20 Users
£60/month
Unlimited Users
£100/month
ServiceSET offers various pricing plans designed to meet the needs of small to medium-sized field service businesses. All the available enterprise pricing plans require you to pay based on the number of users. Here are the details:
1 User – £10/month or £120/year
Up to 5 Users – £40/month or £480/year
Up to 20 Users – £60/month or £720/year
Unlimited Users – £100/month or £1,200/year
User Satisfaction
Positive Social Media Mentions
43
Negative Social Media Mentions
2
We are aware that when you make a decision to get a Business Process Management Software it’s vital not only to learn how professionals score it in their reviews, but also to check whether the actual people and enterprises that bought these solutions are actually happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceSET reviews across a vast range of social media sites. The information is then presented in an easy to digest way revealing how many users had positive and negative experience with ServiceSET. With that information at hand you will be prepared to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ServiceSET?
ServiceSET integrates with the following solutions:
- QuickBooks
- Sage
- Xero
- Crunch
- Ucomply (coming soon)
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