ServiceSET Review
What is ServiceSET?
ServiceSET is a relevant business process management software designed to remove the complexities, frustrations, and challenges from the day-to-day operations of small to medium-sized field service businesses. This easy-to-use and affordable software provides all the functionalities you need to run your field service business smoothly and efficiently.
It helps you ensure that all the people in your business are always updated on their daily tasks, are professional in the field, and are getting the right support they need. You can implement ServiceSET regardless of the type of field service business you have, whether it’s related to cleaning, dog walking, building, decorating, painting, gardening, house sitting, or beauty servicing.
ServiceSET allows you to create, schedule, and assign jobs to field service workers with optimum convenience and flexibility. It has a built-in calendar where you can view scheduled jobs and the specific workers to whom they are assigned. The software also makes it easier for you to communicate with your clients and workers, and it allows you to monitor the performance of your business. Moreover, you can integrate the software with your primary accounting system.
Show MoreOverview of ServiceSET Benefits
Job Scheduling
ServiceSET provides you with an easy, fast, and flexible way to prepare and manage schedules for field service jobs. You can create job schedules on a one-time, daily, weekly, or biweekly basis depending on the needs of your clients. Field service workers can quickly track the jobs assigned to them, view their schedules, and accept job assignments.
The business process management software comes with a built-in calendar designed to help you keep track of job schedules. The calendar enables you to use color codes so you can easily view and identify which specific workers the jobs are assigned to, where their designated locations are, and what times they are supposed to do their jobs. With just a single tap of a button, you can easily view all the details about a particular job.
Field Service Communication
Connecting and communicating with all the people involved in your field service business is made easy as well. Through ServiceSET’s CRM functionality, you’ll be able to access important information about your clients and interact with them from anywhere using your tablet or smartphone. Likewise, the software permits you to communicate with your workers to remind them of their assigned jobs or keep them updated on important matters related to your business and sector.
Business Reporting
ServiceSET doesn’t only help you run your field service business smoothly and efficiently, but it also assists you in ensuring that you remain competitive and successful in your industry or sector. The software equips you with reporting and analytics capabilities. You can find out how your business is performing and even compare its performances between different periods of time.
Show MoreOverview of ServiceSET Features
- Job Scheduling
- Calendar
- Client & Staff Communication
- Reporting & Analytics
- Financial Software Integration
- Mobile-Friendly
- Affordable BPM Software
- UK-Based Support
What Problems Will ServiceSET Solve?
Problem #1: Non-Specific Software
Many business management software solutions are often created to meet the needs of large field service businesses. Micro, small, and medium-sized field service businesses, therefore, find these software too complicated to use and not relevant to their own specific needs.
ServiceSET is built exclusively for SMEs in the field service industry. They can use all the tools and functionalities of the software easily and quickly to make their business more efficient, competitive, and successful.
Problem #2: Expensive BPM Software
Buying a BPM software is a major challenge for micro, small, and medium-sized field service businesses. They are hesitant or don’t want to buy a BPM software because the prices of those currently available in the tech market are very expensive. It is important to note that these businesses are dealing with overhead costs, and at the same time, can have lower profit margins due to various factors. So, they don’t have enough money to be invested in a BPM software.
Fortunately, ServiceSET is an affordable alternative to enterprise-grade BPM software solutions offered in the tech market. SMEs can use this software and pay based on group or block of users and not by individual users in their company. Additionally, all subscription plans give users full access to all the features of the software. This way, SMEs can expand their field service business without incurring additional expenses.
Problem #3: Untailored Support
Field service businesses that belong to the UK market are not getting the right and complete support they need when implementing BPM software solutions created by tech companies based overseas. ServiceSET was built by a software company that is based in the UK. The company, therefore, knows what kind of support UK clients need to be able to run their field service better and achieve growth.
As they use the software, they are continuously and completely provided with the appropriate support. They can receive updates on the latest trends in the UK’s field service market and access information about the requirements and obligations they need to meet. They can also engage in events launched by the software company along with its UK-based teams and experts to get additional support.
Awards & Quality Certificates
ServiceSET Position In Our Categories
Keeping in mind companies have distinct business demands, it is only sensible that they abstain from getting a one-size-fits-all, ”best” business program. Regardless, it would be almost impossible to try to stumble on such application even among popular software systems. The correct thing to do would be to list the varied vital aspects that merit examination such as crucial features, price plans, skill capability of the employees, company size, etc. After which, you should perform the product research thoroughly. Have a look at these ServiceSET evaluations and look over the other software systems in your list in detail. Such comprehensive product research can make sure you weed out unsuitable applications and choose the system that provides all the function your company requires to realize efficiency.
Position of ServiceSET in our main categories:
TOP
200
ServiceSET is one of the top 200 Business Process Management Software products
If you are interested in ServiceSET it could also be sensible to investigate other subcategories of Business Process Management Software listed in our database of SaaS software reviews.
Each enterprise has its own characteristics, and may call for a specific Business Process Management Software solution that will be fit for their company size, type of clients and employees and even specific industry they cater to. You should not count on finding a perfect solution that will be suitable for every company no matter what their history is. It may be a good idea to read a few ServiceSET Business Process Management Software reviews first and even then you should remember what the service is supposed to do for your company and your staff. Do you require an easy and straightforward service with only essential features? Will you really use the advanced tools required by pros and large enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to find a solid solution that will fit your budget.
How Much Does ServiceSET Cost?
ServiceSET Pricing Plans:
Free Trial
1 User
£10/month
Up to 5 Users
£40/month
Up to 20 Users
£60/month
Unlimited Users
£100/month
What are ServiceSET pricing details?
ServiceSET Pricing Plans:
Free Trial
1 User
£10/month
Up to 5 Users
£40/month
Up to 20 Users
£60/month
Unlimited Users
£100/month
ServiceSET offers various pricing plans designed to meet the needs of small to medium-sized field service businesses. All the available enterprise pricing plans require you to pay based on the number of users. Here are the details:
1 User – £10/month or £120/year
Up to 5 Users – £40/month or £480/year
Up to 20 Users – £60/month or £720/year
Unlimited Users – £100/month or £1,200/year
User Satisfaction
Positive Social Media Mentions
43
Negative Social Media Mentions
2
We know that when you choose to buy a Business Process Management Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to check whether the actual users and businesses that purchased this software are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ServiceSET reviews across a broad range of social media sites. The information is then featured in an easy to digest way indicating how many users had positive and negative experience with ServiceSET. With that information at hand you will be equipped to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ServiceSET?
ServiceSET integrates with the following solutions:
- QuickBooks
- Sage
- Xero
- Crunch
- Ucomply (coming soon)
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