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Shape Legal Review

Shape Legal
Our score: 8.5 User satisfaction: 98%

What is Shape Legal?

Shape is a CRM that’s ideal for businesses in the legal and financial sectors, including real estate, mortgage, and insurance. While it has built-in tools to manage certain aspects of these industries, Shape has customizable solutions for any type of service-based enterprises, such as construction, consulting, and transportation.

Shape’s legal CRM is a flexible application that allows law firms to manage their entire business in a single package. Shape can enable any size of business, from a solo lawyer to a firm that has hundreds in its payroll, with the ability to automate everyday tasks, manage prospects and support clients, and tailor drip campaigns and newsletters to the law firm’s clients. Shape is also famed for its white label customer portal, which brands the platform to the firm’s identity, and its single subscription plan (monthly, with no feature limitations). Shape’s legal CRM has an intuitive template right out of the box, but you can modify it to suit your specific needs.

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Overview of Shape Legal Benefits

Shape is an easy and straightforward legal CRM that includes utilities designed to automate tasks, reach out to clients, accept and manage payments, pursue leads, and optimize schedules. You can deploy it anywhere thanks to its cloud-based engine and its native iOS and Android apps.

Automate Everyday Tasks

Use Shape’s fully featured templates (or customize your own) for drip campaigns and newsletters to keep in touch with your existing client base and leads. You can use a combination of text messaging and email marketing to reach and nurture clients. Alternatively, Shape supports a cloud-based phone system with all the modern amenities—inbound and outbound calls, IVR, call routing, local caller ID, voicemail, conferences, and call recording, monitoring, and scripting—so you can keep track of and communicate with your clients easily wherever and whenever you need to.

Lead Capture and Distribution

Sit back and relax as Shape also captures leads and sends follow-ups. Firms with multiple partners find this useful as the CRM assigns leads to the best or appropriate partner. You can set it up by segmenting the lead database and automating certain tasks so you can focus on actually communicating with your clients.

IP Whitelisting

Add a layer of security to your activities by setting your Shape account so that it can’t be accessed anywhere else other than your whitelisted or authorized IPs—like your office.

Webhooks and API

Shape’s webhooks can interface with millions of third-party APIs, allowing the platform to exchange information with other relevant applications in real-time. This and its API integrate Shape to dozens of applications you might already be using or familiar with, such as MailChimp and Zapier, minimizing the downtime associated with a learning curve.

All-In Plan

Unlike other CRMs, Shape only has one plan: a $79.95 monthly recurring plan, with no feature limitations. This gives the firms a flexible CRM solution that they can renew each month as long as Shape is useful to their business, and cancel anytime. If you need a custom solution that doesn’t fit the bill, you can contact them to get a quote. Finally, it has a 14-day free trial with no restrictions.

White Label Customer Portal

Shape can give your client portal your business’s identity with a white label portal system. Reach out to them to help design your client portal page.

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Overview of Shape Legal Features

  • Lead and account management
  • Document management
  • Lead distribution and scoring
  • Team analytics
  • Task scheduling
  • Time tracking/activity logs
  • Customizable industry workflows
  • Email integration with Gmail and Outlook
  • Drip campaign automation
  • Custom email templates
  • Internal chat/instant messaging
  • Role-based permissions
  • IP whitelisting and restrictions
  • Tracking of campaigns and sales
  • eSignature solutions
  • Cloud phone calling (with recording and monitoring)
  • Cloud voicemail
  • API customization
  • Webhooks
  • Customer portal

Shape Legal Position In Our Categories

Knowing that businesses have special business wants, it is prudent they steer clear of deciding on a one-size-fits-all, ”best” software solution. At any rate, it is hard to discover such application even among recognizable software products. The reasonable step to do should be to write the numerous essential functions which merit scrutiny like key features, price plans, technical skill ability of staff, company size, etc. Thereafter, you should follow through the research exhaustively. Have a look at some Shape Legal evaluations and look over the other software products in your shortlist more closely. Such comprehensive research can make sure you weed out ill-fitting apps and pay for the one that provides all the benefits your company requires.

Position of Shape Legal in our main categories:

TOP 200

Shape Legal is one of the top 200 CRM Software products

It's essential to realize that virtually no app in the CRM Software category will be an ideal solution that can fulfill all the needs of various business types, sizes and industries. It may be a good idea to read a few Shape Legal CRM Software reviews first as certain software can perform well only in a very small group of applications or be designed with a really specific type of industry in mind. Others can function with an intention of being easy and intuitive and therefore lack complex functions welcomed by more experienced users. You can also find solutions that focus on a broad group of customers and provide a rich feature toolbox, but this usually comes at a higher cost of such a solution. Make sure you're aware of your needs so that you purchase a software that provides all the elements you look for.

How Much Does Shape Legal Cost?

Shape Legal Pricing Plans:

Free Trial

All-In Plan

$79.95/month

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What are Shape Legal pricing details?

Shape Legal Pricing Plans:

Free Trial

All-In Plan

$79.95/month

Shape has one paid plan, with all features unlocked. It’s a recurring monthly payment of $79.95, with no annual subscription.

User Satisfaction

Positive Social Media Mentions 42
Negative Social Media Mentions 1

We realize that when you choose to purchase a CRM Software it’s crucial not only to see how professionals evaluate it in their reviews, but also to discover if the actual people and enterprises that bought it are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Shape Legal reviews across a wide array of social media sites. The data is then displayed in an easy to digest format revealing how many clients had positive and negative experience with Shape Legal. With that information available you will be ready to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Shape Legal?

Shape currently integrates with several tools:

  • MailChimp
  • G Suite
  • Outlook
  • BombBomb
  • Zapier
  • Twilio
  • Ytel
  • MailGun
  • SendGrid
  • Floify
  • Encompass
  • Calyx Point
  • QuickBooks Online
  • Stripe
  • Authorize.net
  • PayTrace

Shape has an API that you can scale to your own business needs. Visit their official website or contact their technical support for detailed instructions.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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