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Kapture CRM REVIEW

CRM Software

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USER SATISFACTION 99%
OUR SCORE 8.5

What is Kapture CRM?

Kapture CRM is a handy platform that combines user-friendliness and mobile ready optimization into one package. This fully-customizable CRM software allows users to expand their enterprise exponentially by automating all their essential processes effortlessly, including sales, marketing, customer service, distribution and collections.

With Kapture, users get a straightforward and simple mobile-first CRM, that can run from any Android device. The software significantly cuts down the costs as it reduces the need for every member of the organization to acquire and operate laptops and desktops. This feature drastically accelerates sales processes when taking orders. This helps cuts costs as not everyone on the sales team requires a laptop. It makes sales processes much quicker when taking and executing orders.

Overview of Kapture CRM Benefits

Kapture is a CRM software, designed and developed to streamline the sales and CRM-related processes while keeping in mind the needs of every business. The software is intended to help businesses stay ahead of the competition in this cluttered market space.

What does Kapture CRM bring to the table? For one, it can capture leads from various channels and sources. It is designed to help users manage all their pre-sales activities in ways unlike before. Regardless of the sources of your lead, whether you collected them from online campaigns, Google ads, landing pages, websites, emails or other online portals like Just dial, Kapture CRM takes care of the capturing and puts them all on a single platform. There is no need to run multiple systems for lead management. Kapture CRM ensures that no lead is lost in transit.

Kapture CRM comes with inbuilt APIs that integrate with existing systems such as call centers, Oracle, SAP, Microsoft, and Facebook. Once you have Kapture CRM ready to go, it genuinely becomes the one and only system you need to take care of your leads. The platform makes importing and exporting data in different formats easy. And this data can be then fed as input for other existing systems.

What makes Kapture unique from other CRM offerings in the market is that it is built and optimized for mobile devices that run on Android. This functionality helps greatly in trimming down recurrent costs that appear often with CRM applications and system that require a laptop or a desktop.

The system also boasts of powerful GPS tracking functionalities to track the exact location of field personnel and sales team members while they are out on the field closing deals. The platform also enables users to calculate conveyances based on the distance traveled, provide daily plans with a route map and audit offline marketing campaigns with location mapping and time-stamping.

Overview of Kapture CRM Features

  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Portal
  • Email Marketing
  • Lead Management
  • Lead Scoring
  • Lead Tracking
  • Social Media Integration

What Problems Will Kapture CRM Solve?

Leads/enquiry coming from multiple sources, feeds at one screen allowing you check, ascertain and plan which marketing campaign has worked out the best for you. It also allows you measure your leads to conversation ratio. There is no need to read email manually, and you can be sure you’ll never miss a lead without an action.

You will be able to connect with customers in a fast and streamlined manner, as the customer may contact you on social media, emails, or through calls, etc. You can generate a ticket for every connect made by the customer making sure that a customer is reverted too, at the same time looking into the history of replies sent by the agents / employees for internal quality and training purposes.

Kapture CRM is mobile, meaning that you can use it on the go, and you don’t need to wait for the end of the day to update the status of the work done – you can simply update your work from the mobile phone allowing you have practically real update shared also avoiding duplication of work.

Awards & Quality Certificates

Kapture CRM Position In Our Categories

Position of Kapture CRM in our main categories:

100

Kapture CRM is one of the top 100 CRM Software products

100

Kapture CRM is one of the top 100
CRM Software products


Kapture CRM is also listed in the following subcategories:

Category:Position:
Online CRM Software#24

Each business is different, and might require a specific CRM Software solution that will be adjusted to their company size, type of clients and employees and even particular niche they deal with. We advise you don't count on locating an ideal services that will be suitable for each business regardless of their history is. It may be a good idea to read a few Kapture CRM reviews first and even then you should remember what the solution is supposed to do for your company and your workers. Do you require a simple and intuitive solution with just basic features? Will you really make use of the complex tools needed by experts and large enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid app that will fit your budget.

How Much Does Kapture CRM Cost?

Kapture CRM Pricing Plans For Enterprises & Small Business:

Kapture CRM offers three pricing plans. There is also a free trial available if you want to try out the software first.

Gold Plan – $10 per user per month

  • Minimum 1 user
  • Campaign management
  • Lead management
  • Custom email, invoice, quotation
  • Email notifications
  • Chat plugin
  • Ticketing and task management
  • Mobile app
  • 350+ reports
  • Payment and collections
  • Chat and email support
  • 1 GB storage

Platinum Plan – $20 per user per month

  • All features of the Gold plan
  • Minimum 5 users
  • Email and SMS notifications
  • Custom Report engine
  • Webfrom and telephony integration
  • Chat, email and phone support
  • Document repository
  • API
  • 2 GB storage
  • Paypal payment gateway

Enterprise Plan – $35 per user per month

  • All features of the Premium plan
  • Minimum 20 users
  • Dedicated account manager
  • Custom workflows
  • Unlimited storage
  • Customer login
  • Any payment gateway

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kapture CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kapture CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

124

NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • International
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are Kapture CRM pricing details?

Kapture CRM Pricing Plans:

Kapture CRM offers three pricing plans. There is also a free trial available if you want to try out the software first.

Gold Plan – $10 per user per month

  • Minimum 1 user
  • Campaign management
  • Lead management
  • Custom email, invoice, quotation
  • Email notifications
  • Chat plugin
  • Ticketing and task management
  • Mobile app
  • 350+ reports
  • Payment and collections
  • Chat and email support
  • 1 GB storage

Platinum Plan – $20 per user per month

  • All features of the Gold plan
  • Minimum 5 users
  • Email and SMS notifications
  • Custom Report engine
  • Webfrom and telephony integration
  • Chat, email and phone support
  • Document repository
  • API
  • 2 GB storage
  • Paypal payment gateway

Enterprise Plan – $35 per user per month

  • All features of the Premium plan
  • Minimum 20 users
  • Dedicated account manager
  • Custom workflows
  • Unlimited storage
  • Customer login
  • Any payment gateway

What integrations are available for Kapture CRM?

Kapture CRM platform has inbuilt APIs that integrates with existing systems such as call centers, Oracle, SAP, Microsoft, and Facebook.

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