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Hanna CRM Review

Hanna CRM
Our score: 8.0 User satisfaction: 96%

What is Hanna CRM?

Hanna CRM is a software that makes CRM work more efficient while making tasks more enjoyable with its clean and visually appealing interface. It is replete with tools that your employees will find functional and beneficial, which could lead to a high adoption rate and software maximization.

Hanna CRM offers email integration as well, which allows your employees to streamline their communication management. This ensures that you never miss an opportunity to convert a lead or to continue and nurture an existing business relationship.

Moreover, Hanna CRM can customize functions if you need it. Thus, you can be sure that the solution provides you with all the tools you need for more effective and productive work.

Overview of Hanna CRM Benefits

High User Adoption

Hanna CRM offers ease of use with its intuitive, clean, and visually appealing interface. With this, even the least tech-savvy member of your sales team can maximize the software and use it to be more efficient and productive.

Smoother Customer Service

Since Hanna CRM can integrate with your email client, your sales team can streamline customer communications. This lets them grab each opportunity to convert leads as they come and to build stronger relationships with existing clients. As a result, you can strengthen your business ties and increase profitability.

Organized Daily Tasks

Hanna CRM comes with a daily task manager that makes certain you and your employees do not miss calls or appointments. It sends notifications about upcoming activities so that you can maximize each occasion to achieve your business objectives.

Tasker Integration

Hanna CRM can connect with Tasker, a functionality that extends the solution and empowers your mobile workforce. Through this, you can assign tasks to your workers on the field so that they do not have to open the CRM application anymore. Additionally, this lets you keep track of the progress of tasks in real-time so that you can reallocate or offer assistance when needed.

Overview of Hanna CRM Features

  • Contacts Database
  • Project Management
  • Task Management
  • Potential Customers Funnel
  • Sales Management
  • Stock Management
  • Daily Tasks Management
  • Tasker Integration
  • Email Integration
  • Telephony Integration

What Problems Will Hanna CRM Solve?

Problem #1: Be reminded about leads.

One morning, Jane went to a business breakfast, that went greatly – she met many nice people and possibly even few potential customers whom she agreed to call and arrange meetings later that week. She went back to her office, put collected business cards in her drawer and received the first call from a customer – she only remembered those cards a couple of months later.

While existing clients are very important, so are leads. Hanna CRM solves the issue of forgetting/missing a potential customer. The program has aLeads module, where you can keep all the information about your potential customers, follow their statuses and plan actions in order to convert a lead to a client. Moreover, the program can send you reminders, so your lead would not be forgotten or lost in the list.

Features: Leads module, Customers module, Tasks module.

Problem #2: Automated reports

Dave is a sales team manager and has to evaluate his team’s results every month. Unfortunately, it takes one precious day from his month to prepare a report for the CEO. If only there would be a way to make one fast report that would include tasks, emails, and calls.

To save a lot of time that is usually spent on data analysis, Hanna CRM offers various reports that you can export from the program. In Dave’s case, Hanna CRM has a management effort report, which analyses completed tasks, sent and received emails and done and received calls. Hanna CRM has integrations for telephony and email, hence, the system can provide statistics of all calls and emails. Moreover, this report can compare raised goals with actual results.

Features: Reports module, Tasks module, Integration with email, Integration with telephony.

Problem #3: Make onboarding easier for the new employee.

New employee Mary just joined the sales team in your company. She received a call from a former customer who claimed he received a proposal from your company a year ago and its price was 1000 Euros – he is ready to accept that proposal now. Mary got confused because today’s price of the same service was 1600 Euros. Is the customer telling the truth? Or did her manager provided her wrong information? Who should she believe?

Hanna CRM program allows you to keep all the information about the customer in his profile – there you can keep proposals – sales opportunities, invoices, pre invoices, contracts, emails, and any other related history. It’s easier for your new employee Mary if she could reach all this information and would not have to run around the office trying to find out who contacted this customer a year ago and what the proposal was. Instead, all the information about the proposal and actual document sent would be there in the customer’s profile.

Features: Customers module, Opportunities module, Tasks module, Integration with email.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Hanna CRM Position In Our Categories

Bearing in mind companies have particular business requirements, it is sensible that they steer clear of going for a one-size-fits-all, ”best” software system. However, it is nearly futile to find such an app even among well-known software systems. The efficient thing to do is to note down the several key aspects that need deliberation like important features, costing, skill ability of the employees, company size, etc. After which, you must do your research comprehensively. Have a look at these Hanna CRM review articles and explore each of the software programs in your shortlist more closely. Such detailed research ensure you weed out ill-fitting apps and choose the one which has all the function your business requires to realize efficiency.

Position of Hanna CRM in our main categories:

TOP 500

Hanna CRM is one of the top 500 CRM Software products

If you are interested in Hanna CRM it may also be sensible to examine other subcategories of CRM Software gathered in our base of SaaS software reviews.

It is crucial to realize that almost no service in the CRM Software category is going to be a perfect solution that can fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few Hanna CRM CRM Software reviews first as specific services can perform well only in a really narrow set of applications or be designed with a really specific type of industry in mind. Others may work with an idea of being easy and intuitive and as a result lack complicated functions needed by more experienced users. You can also come across solutions that focus on a wide group of customers and give you a complex feature toolbox, however that in most cases comes at a more expensive cost of such a software. Make sure you're aware of your needs so that you get a software that provides exactly the functionalities you search for.

How Much Does Hanna CRM Cost?

Hanna CRM Pricing Plans:

Free Trial

Optimal

€17/month

Maximum

€20/month

Hanna CRM has two offerings for enterprise pricing, each with its own set of unique features. You can look at their inclusions below and decide which one is the best for your organization.

Optimal – €17/month

  • Dashboard
  • Contacts
  • Leads
  • Tasks
  • Calendar
  • Objects
  • Opportunities
  • Email
  • Tasker Integration

Maximum – €20/month

  • All Optimal Features
  • Projects
  • Invoices
  • Items
  • Expenses
  • Contracts
  • Reports
  • Knowledge Base
  • Support

User Satisfaction

Positive Social Media Mentions 119
Negative Social Media Mentions 5

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hanna CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hanna CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Hanna CRM pricing details?

Hanna CRM Pricing Plans:

Free Trial

Optimal

€17/month

Maximum

€20/month

Hanna CRM has two offerings for enterprise pricing, each with its own set of unique features. You can look at their inclusions below and decide which one is the best for your organization.

Optimal – €17/month

  • Dashboard
  • Contacts
  • Leads
  • Tasks
  • Calendar
  • Objects
  • Opportunities
  • Email
  • Tasker Integration

Maximum – €20/month

  • All Optimal Features
  • Projects
  • Invoices
  • Items
  • Expenses
  • Contracts
  • Reports
  • Knowledge Base
  • Support

What integrations are available for Hanna CRM?

Hanna CRM can integrate with the following platforms and services:

  • IMAP
  • Google Calendar
  • Zapier
  • Tasker
  • 3CX

Hanna CRM has REST API for further integration requirements as well.

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Reviewed By Louie Andre
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