Smart Service Review
What is Smart Service?
Smart Service is a scheduling and dispatching system designed for field service industries and businesses. The field service management software offers a paperless and mobile solution for various types of field service businesses. These include HVAC, plumbing, pest control, fire protection, lawn care, maid service, pet food delivery, construction, IT service, electrical and appliance repair, irrigation, and more. The software aims to help users streamline their day-to-day operations, increase efficiency, and eliminate waste of time and money.
In addition, Smart Service is integrated with QuickBooks. Because of this; information on customers, employees, products, and services from QuickBooks is automatically imported into the software. As a result, users will be able to quickly schedule work for their customers.
The software also streamlines the process of dispatching personnel for field work, wherein work orders and service details are quickly send out to them. Plotting of service routes is also done instantly. Back office managers can track their field workers including their equipment. Last but not the least, Smart Service provides an inventory module that enables the software to automatically update the total inventory of parts or items used for field work.
Show MoreOverview of Smart Service Benefits
Smart Service is a field management software that works with any QuickBooks platform; whether it is QuickBooks Pro, Premier, Enterprise, or Online. As a unique feature, this integration enables information to be synchronized between the two platforms. Thus, when users add a new customer, employee, product, or service information in QuickBooks; the existing information in SmartService is also updated.
So, if they have a new customer who requests a field service or work from them, they no longer need to re-enter the customer information in either of the two platform. As it eliminates double data entry, it also makes scheduling of field work or tech dispatch faster.
Another feature offered by Smart Service is that it allows users to dispatch work quickly and accurately. The software eliminates the use of paper work orders. As a result, users no longer need to waste their time digging through file cabinets just to search for their work orders. In addition, their field workers will be able to quickly receive their schedules and details of their job, as work orders are easily done using the software. Once the work order is complete, they will be able to instantly send it back to their office and receive a new work order.
Smart Service also provides a route planning tool that allows users to automatically plot service routes and create daily service plans. They will be able to do this by simply selecting a field operator, tech, or driver; selecting the jobs, and tapping a button.
In addition, the software enables technicians and field workers to attach pictures to their work orders. Thus, they will be able to associate pictures to their jobs to show their progress: users can add before and after breakdown pictures. This feature helps users gain the trust and confidence of their customers.
Show MoreOverview of Smart Service Features
- QuickBooks Integration
- Service Scheduling
- Drag and Drop Interface
- Recurring Work Scheduling
- Instant Job Dispatching
- Create and Send Work Orders Instantly
- Send Work Orders Back to Office
- Real Time Updates
- Routing
- Route Planning Tool
- Service Plans
- Workforce Tracking
- Equipment and Vehicle Tracking
- Inventory Management
- Purchase Orders
- Pictures
- Inventory Management
- Flexibility
Smart Service Position In Our Categories
Knowing that companies have special business-related needs, it is only logical they avoid seeking a one-size-fits-all, ”best” software system. Just the same, it would be hard to try to find such an app even among recognizable software products. The practical step to undertake should be to write the different key factors that demand scrutiny like major features, price terms, technical skill capability of staff members, company size, etc. After which, you must do the product research exhaustively. Have a look at some Smart Service analyses and explore each of the software programs in your shortlist more closely. Such comprehensive research guarantee you stay away from unsuitable apps and buy the system which delivers all the tools your business requires in sustaining growth.
Position of Smart Service in our main categories:
TOP
500
Smart Service is one of the top 500 Project Management Software products
It's crucial to note that virtually no service in the Field Service Management Software - FSM category is going to be an ideal solution able to meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Smart Service Field Service Management Software - FSM reviews first as specific software might dominate just in a very small set of applications or be prepared with a really specific industry in mind. Others can operate with an intention of being simple and intuitive and consequently lack advanced functionalities welcomed by more experienced users. You can also find services that focus on a wide group of users and provide a rich feature toolbox, but that usually comes at a higher price of such a software. Be certain that you're aware of your requirements so that you purchase a software that offers specifically the elements you search for.
How Much Does Smart Service Cost?
Smart Service Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Smart Service pricing details?
Smart Service Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you make a decision to get a Field Service Management Software - FSM it’s vital not only to see how professionals score it in their reviews, but also to discover whether the actual users and companies that use it are genuinely satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smart Service reviews across a broad array of social media sites. The information is then displayed in an easy to understand form indicating how many customers had positive and negative experience with Smart Service. With that information at hand you should be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Smart Service?
Smart Service supports the following integrations:
- QuickBooks
- QuickBooks Online
- Dropbox
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