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SmartLobby Review

SmartLobby
Our score: 8.0 User satisfaction: 95%

What is SmartLobby?

SmartLobby is a visitor management software that helps you digitalize your lobby. It enables you to improve your team’s efficiency in handling your visitors and managing your workplace safety. You can print badges for your visitors and staff for better identification. You can also maximize the QR code functionality to make it easier for your team and visitors to check-in and out.

SmartLobby offers API integration to enable you to connect your existing IT systems. This platform is also available on Android and iOS and tablets and kiosks, which allows your visitors and staff to have more flexibility in signing in to your company.

To help keep you updated every time someone enters your workplace, SmartLobby sends out notifications through email and SMS. You can also choose to receive these notifications through Slack and MS Teams.

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Overview of SmartLobby Benefits

Check-In Options

SmartLobby offers various check-in and check-out options that make it easier for your visitors and staff to adhere to the requirements. They can sign in and out through the QR code available in the app, use the kiosk to input their details and utilize your company’s badges.

Additionally, the apps work even while offline to ensure that your visitors and staff can still sign in and out without an internet connection. You can also have your visitors access your legal forms on this platform.

Notifications

SmartLobby generates notifications for every visitor or staff check-in, which can ensure transparency across your company and maintain a good visitor experience. You can choose to receive these notifications through email or SMS. You can also have these notifications sent to your Slack or MS Teams so that you can easily assign your team members to each visitor meeting.

Customization

SmartLobby offers customization tools to help you promote your company branding. You can implement your logo to increase your brand reputation. You can also invite your visitors to complete a satisfaction survey to help you identify what needs improvement. Additionally, you can also have the QR code printed on the badge to make it easier for your visitors to sign in and out.

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Overview of SmartLobby Features

  • Offline-First
  • Cloud Data Storage
  • Apple iPad, iPhone, and Android tablets
  • Badge Printing
  • Visitor Satisfaction Survey
  • Call Roll Printing (emergency)
  • True Multi-location & Entrances Support
  • Daily Visitor Report
  • NDA Signature Option
  • Automatic Notification
  • Visitor Workflow
  • API
  • Custom Branding with Logo
  • QR-Code Printing
  • Search Dashboard
  • Available as a Kiosk

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

SmartLobby Position In Our Categories

Bearing in mind companies have unique business wants, it is only logical they steer clear of selecting an all-in-one, “perfect” system. At any rate, it is troublesome to find such application even among widely used software systems. The right step to do should be to note down the numerous essential aspects which demand deliberation including major features, price plans, skill competence of staff, organizational size, etc. After which, you should conduct the product research exhaustively. Have a look at some of these SmartLobby evaluations and look into each of the software systems in your shortlist more closely. Such well-rounded product research ensures you circumvent unsuitable apps and subscribe to the one that has all the aspects your company requires.

Position of SmartLobby in our main categories:

TOP 50

SmartLobby is one of the top 50 Visitor Management Software products

If you are considering SmartLobby it might also be beneficial to analyze other subcategories of Visitor Management Software gathered in our base of B2B software reviews.

It is important to realize that almost no app in the Visitor Management Software category is going to be a perfect solution that can fulfill all the goals of various company types, sizes and industries. It may be a good idea to read a few SmartLobby Visitor Management Software reviews first as some software may dominate only in a really narrow group of applications or be designed with a really specific industry in mind. Others can work with a goal of being simple and intuitive and consequently lack complex functions desired by more experienced users. You can also find solutions that support a wide group of users and offer a rich feature set, however that frequently comes at a higher cost of such a software. Ensure you're aware of your needs so that you pick a service that offers exactly the functionalities you look for.

How Much Does SmartLobby Cost?

SmartLobby Pricing Plans:

Free Trial

Free

Free

Mini

$19/month

Starter

$49/month

Standard

$99/month

Custom

Contact vendor

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What are SmartLobby pricing details?

SmartLobby Pricing Plans:

Free Trial

Free

Free

Mini

$19/month

Starter

$49/month

Standard

$99/month

Custom

Contact vendor

SmartLobby offers five enterprise pricing packages that you can choose from:

Free – Free

  • 1 location
  • 5 staff/host
  • Email notification
  • MS Teams notification
  • Slack notification
  • Email customer support
  • 3 months data retention period

Mini – $19/month

  • All of Free plan features
  • 50 staff/host
  • Badge printing
  • Configurable or unlimited data retention period

Starter – $49/month

  • All of Mini plan features
  • Unlimited locations
  • 100 staff/host
  • Automatic sign out
  • Customization
  • Email and phone customer support

Standard – $99/month

  • All of Starter plan features
  • SMS notification
  • Visitor satisfaction survey

Custom – By quote

  • All of Standard plan features
  • API integration

User Satisfaction

Positive Social Media Mentions 19
Negative Social Media Mentions 1

We realize that when you decide to buy a Visitor Management Software it’s vital not only to learn how professionals score it in their reviews, but also to find out whether the real clients and enterprises that use it are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SmartLobby reviews across a wide range of social media sites. The data is then displayed in an easy to digest form revealing how many people had positive and negative experience with SmartLobby. With that information available you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SmartLobby?

SmartLobby offers API integration, which enables you to connect the platform with other applications you need to complete your workflow. Contact the vendor for more information.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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