SMS Assist Review
What is SMS Assist?
SMS Assist is a multisite property management platform designed for commercial and residential property owners, investors, and businesses. Robust and comprehensive; the platform simplifies and streamlines the management and maintenance of commercial facilities and residential properties. Also, it helps businesses improve customer and tenant experience, promote a good brand image, increase property value, reduce operational and maintenance costs, and keep resident turnover rates low.
Furthermore, SMS Assist offers a network of affiliates composed of maintenance businesses, subcontractors, and professionals that provide services to its clients. These maintenance professionals are dispatched to over 120,000 residential and commercial client locations to perform jobs such as snow and ice management, landscaping, HVAC, plumbing, electrical, pest control, floor care, appliance repair, restroom and office maintenance, cleaning, and renovation.
In addition, SMS Assist helps its affiliates streamline their service verification and invoicing process, purchase equipment and supplies needed for their work, and increase their revenue. Last but not the least, SMS Assist provides users with data and analytics on their maintenance strategies and techniques, allowing them to make changes or adjustments on the fly.
Show MoreOverview of SMS Assist Benefits
SMS Assist is a technology platform that allows property owners to access the services of knowledgeable and reliable maintenance professionals. This is because it is equipped with teams of in-house operations specialists and subject-matter experts which ensure that only those experienced professionals are dispatched to buildings, homes, facilities, and other properties.
As these maintenance professionals handle work order requests, users will be able to view in real time how they do their jobs from start to finish. Because of this, they will be able to validate if the services being performed comply with the requirements of their business. Therefore, SMS Assist offers them the capability to apply consistent quality assurance and control to their property management and maintenance operations.
Furthermore, SMS Assist provides them with data analytics on their maintenance spending and techniques. As a result, they will be able to make better decisions and apply the needed adjustments so they can save operational costs and maintenance expenses without compromising the value of their properties or facilities.
SMS Assist also integrates maintenance professionals and their employees into the platform. Through its affiliate program, they will be able to access the features which help them streamline their back office processes and grow their business. One of the features that SMS Assist provides to its affiliates is route optimization. Route optimization allows them to travel to property locations in less time, improving their speed of service and increasing revenue.
In addition, SMS Assist affiliates can have the opportunity to purchase the equipment and supplies they need in performing their services at a lower price. This is because SMS Assist supports partnership with vendors from various industries. Thus, it allows its affiliates to enter into favorable deals and receive exclusive pricing in purchasing maintenance equipment and supplies, and even in subcontracting maintenance services.
Show MoreOverview of SMS Assist Features
- Vendor Quality
- In-House Teams of Operations Specialists and SMEs
- Dispatch Knowledgeable and Experienced Maintenance Professionals
- Data and Analytics
- Real-Time Visibility on Maintenance Spending, Techniques, and Service Validation
- Eliminate Extra Fees, Work Order Requests, Call Centers, and Invoice Processing
- Risk Mitigation
- 24/7 Maintenance Management
- SMS Assist Affiliates
- Market Density Efficiencies
- Route Optimization
- Equipment and Supplies Savings
- Quality Control Savings
- Sales and Marketing Savings
- Back Office Savings
- Improved Working Capital
SMS Assist Position In Our Categories
Since businesses have distinctive business-related requirements, it is only rational they abstain from subscribing to an all-in-one, ”best” software product. Nonetheless, it would be futile to find such application even among recognizable software solutions. The better thing to undertake should be to shortlist the various important factors which entail inspection like important features, pricing, technical skill levels of staff, business size, etc. The second step is, you should conduct the research to a full extent. Have a look at some SMS Assist analyses and scrutinize each of the software options in your shortlist in detail. Such comprehensive research ascertain you take out poorly fit apps and select the system which includes all the function your business requires in sustaining growth.
Position of SMS Assist in our main categories:
TOP
50
SMS Assist is one of the top 50 Hotel Management Software products
If you are considering SMS Assist it might also be beneficial to analyze other subcategories of Hotel Management Software collected in our database of B2B software reviews.
Organizations have diverse wants and requirements and no software application can be perfect in such a situation. It is pointless to try to find a perfect off-the-shelf software product that fulfills all your business requirements. The smart thing to do would be to adapt the solution for your special requirements, employee skill levels, finances, and other aspects. For these reasons, do not hasten and pay for well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your homework, look into each short-listed platform in detail, read a few SMS Assist Hotel Management Software reviews, contact the maker for explanations, and finally settle for the product that provides what you need.
How Much Does SMS Assist Cost?
SMS Assist Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are SMS Assist pricing details?
SMS Assist Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
SMS Assist’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
15
Negative Social Media Mentions
7
We are aware that when you choose to purchase a Hotel Management Software it’s important not only to see how experts rank it in their reviews, but also to find out if the real clients and companies that bought it are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SMS Assist reviews across a wide range of social media sites. The data is then featured in a simple to understand format indicating how many people had positive and negative experience with SMS Assist. With that information at hand you should be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SMS Assist?
SMS Assist supports partnership with venture firms like The Goldman Sachs Investment Partners (GSIP), Insight Venture Partners, Pritzker Group Venture Capital, and The Huizenga Group. It also has an affiliate program for maintenance service providers.
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