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SMS-iT Review

SMS-iT
Our score: 8.0 User satisfaction: 97%

What is SMS-iT?

SMS-iT is a smart messaging platform that can be implemented to revolutionize communications for Metaverse, IoT, Blockchain, and business projects or applications. The platform helps companies and organizations connect and interact with customers and employees better by allowing real-time two-way messaging across various channels. 

It supports the efficient, intelligent, and cost-effective creation, delivery, and management of SMS, MMS, RCS, voice, and fax messages and communications. Users can launch marketing campaigns through such channels and leverage features like message scheduling, contact management, customer segmentation, and AI analytics.

SMS-iT permits sales, marketing, and support messaging and communication to be enabled within Metaverse infrastructures and applications. It provides Metaverse messaging channels, virtual phone numbers, and widgets. The messaging platform can also be leveraged for Blockchain use cases. It lets users set up automated messaging triggers via API and deliver omnichannel smart contract alerts.

Plus, they can build an IoT environment that allows dynamic and intelligent interactions between machines, customers, and employees. They’ll do this by integrating SMS-iT’s features with their IoT devices and applications and utilizing its cloud-based or decentralized gateway solutions.

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Overview of SMS-iT Benefits

Dynamic & Intelligent IoT Communication

SMS-iT aids companies and organizations integrate 2-way omnichannel messaging capabilities into their IoT environments. They’ll be able to integrate their existing IoT devices and applications with SMS-iT via API. They can also use their own Android phones or Android OS-based Windows, Linux, or Raspberry PI servers as decentralized gateway hardware modems.

As a result, they can implement flexible and smart human-human, machine-human, human-machine, and machine-machine communications within their IoT infrastructures. For instance, IoT machines or devices can automatically trigger messages or alerts to be sent to IT staff via SMS, MMS, voice, or fax. IT teams and personnel can track and fix issues immediately before they lead to costly equipment failures or repairs. 

Enhanced Blockchain Networks & Applications

The messaging platform can be used to improve the capabilities of Blockchain networks and applications. Using SMS-iT’s API, users can create messaging rules or triggers that can be linked with smart contracts. During the execution of smart contracts, SMS-iT instantly sends SMS, MMS, RCS, voice, or fax messages in the form of notifications, confirmations, or receipts.

Recipients then can access information or assets stored on non-fungible tokens or NFTs based on the rules, conditions, and events specified in the smart contracts. SMS-iT supports the access and verification of personal data stored on Blockchains. One-time passcodes and confirmation messages can be sent to customers so they can view their personal information and verify their identity. This is useful in achieving compliance with KYC and AML procedures and requirements.

Metaverse-Powered Customer Engagement

SMS-iT lets users build, track, and handle communications and engagements with customers in Metaverse platforms and applications. Thus, they’ll be able to accelerate and optimize sales, marketing, and support interactions occurring within virtual reality environments. They can add keywords to advertisements served on web or mobile-based Metaverse environments and allow prospects to send the keywords to specific virtual numbers through text.

That way, they’ll send campaigns, promotions, and updates only to those people who are interested in their company. Their customers can scan QR codes to access information about products or services and place and pay orders. 

Furthermore, customers can use virtual local or toll-free numbers to reach out to customer service/support teams. They’ll ask questions, report complaints, or make orders via messages or calls directly in the Metaverse environment. All Metaverse campaigns and conversations can be monitored in one place with automation and artificial intelligence features. 

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Overview of SMS-iT Features

  • 2-Way Omnichannel Messaging
  • Smart & Automated Campaigns
  • Smart Database
  • Targeting & Segmentation
  • Number Cleansing
  • Bulk Messaging
  • Internet-of-Things
  • Blockchain Projects
  • Metaverse Communications
  • Decentralize Gateway Modem
  • Virtual Numbers
  • 2-Way Chat Conversations
  • Integrations
  • Multifactor Authentication

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

SMS-iT Position In Our Categories

Keeping in mind businesses have specific business-related demands, it is prudent that they abstain from deciding on a one-size-fits-all, ideal software solution. Nevertheless, it is hard to chance on such an app even among popular software solutions. The rational step to undertake is to jot down the several main factors that call for a inspection like major features, price plans, technical skill levels of the users, company size, etc. After which, you should conduct the research thoroughly. Browse over some of these SMS-iT analyses and look over the other software solutions in your shortlist more closely. Such well-rounded research guarantee you drop unfit software products and select the system which provides all the features your business requires to achieve growth.

Position of SMS-iT in our main categories:

TOP 100

SMS-iT is one of the top 100 Communications Software products

Companies have diverse needs and requirements and no software application can be perfect in such a situation. It is useless to try to find a perfect off-the-shelf software product that fulfills all your business needs. The wise thing to do would be to modify the application for your unique requirements, employee skill levels, budget, and other elements. For these reasons, do not rush and pay for well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your groundwork, check out each short-listed platform in detail, read a few SMS-iT Marketing Automation Software reviews, call the maker for explanations, and finally choose the app that provides what you want.

How Much Does SMS-iT Cost?

SMS-iT Pricing Plans:

Free Trial

Starter

$299

Business

$699

Vip

$999

Enterprise

$1999

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What are SMS-iT pricing details?

SMS-iT Pricing Plans:

Free Trial

Starter

$299

Business

$699

Vip

$999

Enterprise

$1999

Below are the 4 available plans in SMS-iT CRM:

STARTER – For Small Businesses.

$299/mo

  • Text (SMS, MMS, RCS)
  • Smart Inbox – No AI
  • Pipelines
  • SMS Gateways & SMPP – Unlimited Messaging and Calling
  • 22+ Smart Tools – No AI & Smart Analytics
  • Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
  • Social with 22+ Channels
  • Email with SMTP Gateway
  • Campaigns – NO AI & Social
  • Lead Management – NO AI
  • See Less –
  • Link Tracking Automation
  • Tag-iT – No Automation
  • Website Chatbot
  • Quotes
  • Text to Join
  • Missed Call Messaging
  • Metaverse
  • Fax
  • Appointments
  • QR Code Builder – LITE
  • Smart Analytics
  • Notepad
  • Phone Number Validation & Lookup
  • Smart Contact Management
  • Templates
  • Activity Logs
  • Leads Reports
  • Unlimited Keywords
  • Unlimited Team Accounts
  • Smart Numbers Management
  • Smart Compliance Management
  • Tons of integrations

BUSINESS – Most Popular Plan

$699/mo

  • Everything from the Starter Plan
  • Email Verification – 30,000 emails
  • Unibox and Multiple Email Accounts
  • Campaigns – With AI & Social
  • Tag-iT – With Automation
  • Lead Management – With AI
  • AI for Smart Inbox, Messages and Smart Tools – (ChatGPT, Bard)
  • Power Dialer + Multi-Line Dialer
  • Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
  • Appointment Booking AI Bot
  • Workflow Automation with AI
  • Ecommerce Suite with AI
  • Smart Analytics for Smart Tools
  • QR Code Builder – PRO
  • Tracks

VIP – For Medium Businesses

$999/mo

  • Everything from the Business Plan
  • Email Verification – 50,000 emails
  • Email Warming
  • Connect – Smart Video Conferencing
  • Text to Join – PRO
  • Missed Call Messaging – PRO
  • Blockbook
  • Geo Targeting
  • Smart Scraper – Contact Data Completer
  • Smart Database

ENTERPRISE – Reach

$1,999/mo

  • Everything from the VIP Plan
  • Email Verification – 100,000 emails
  • Reseller License – Unlmited Agency Sub-Account Program
  • Social Planner
  • Reputation Manager
  • Contracts
  • Blogger
  • SMS-iT GPT
  • Staff AI (AI Powered Virtual Assistance)

User Satisfaction

Positive Social Media Mentions 13
Negative Social Media Mentions 3

We know that when you decide to buy a Marketing Automation Software it’s important not only to learn how professionals score it in their reviews, but also to find out whether the real users and companies that use it are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SMS-iT reviews across a broad array of social media sites. The information is then featured in an easy to digest way showing how many clients had positive and negative experience with SMS-iT. With that information at your disposal you should be prepared to make an informed buying choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SMS-iT?

SMS-iT integrates with the following platforms and applications:

  • iMessage

  • Google Voice

  • Facebook

  • Instagram

  • Linkedin

  • Snapchat

  • Skype

  • Reddit

  • Tiktok

  • Twitter

  • WhatsApp

  • Google My Business

  • Wechat

  • Slack

  • Discord

  • Twitch

  • Pinterest

  • Viber

  • Youtube

  • Weibo

  • Gmail

  • Email

  • SMTP

  • API

  • Telegram

  • Line

  • Mailchimp

  • Aweber

  • GetResponse

  • Constant Contact

  • SendLane

  • Sendiio

  • OmniSend

  • Mailvio

  • Campaign Monitor

  • Active Campaign

  • SendinBlue

  • ConvertKit

  • Benchmark

  • Drip

  • Email Octopus

  • SendX

  • Youzign

  • Shopify

  • WooCommerce

  • Big Commerce

  • Magento

  • Selldone

  • Synthesia

  • chatGPT

  • Google Bard

  • Google Meet

  • Zoom Meet

  • Pabbly Connect

  • Zapier

SMS-iT User Reviews

SMS-iT average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Erick Saravia

PROS: This software is very unique it has omnichannel and is decentralized

CONS: still a startup; however, has huge launch coming up soon

Reviewed 3 years ago

Read full review >

The least favorable review

Erick Saravia

PROS: This software is very unique it has omnichannel and is decentralized

CONS: still a startup; however, has huge launch coming up soon

Reviewed 3 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

The only tool you need for sms marketing

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.07.2023 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: .

CONS: it's not the easiest platform to configure and the documentation is boring

What do you think about this review?

Great Poor

I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has

Read full review >
Erick Saravia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.01.2023 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: This software is very unique it has omnichannel and is decentralized

CONS: still a startup; however, has huge launch coming up soon

What do you think about this review?

Great Poor
Show More User Reviews (2)
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SMS-iT user reviews

The only tool you need for sms marketing

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.07.2023 Company Size: 1-10 Employees Industry: Marketing and Advertising

I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has

Read full review >
Erick Saravia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.01.2023 Company Size: 1-10 Employees Industry: Marketing and Advertising
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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