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StayNTouch Review

StayNTouch
Our score: 8.4 User satisfaction: 100%

What is StayNTouch?

StayNTouch is a new generation, wholly mobile PMS developed for heightened staff productivity, increased property revenue, anywhere management, and seamless integrations. It helps you ensure that your staffs are fully equipped with the skills and knowledge that are requisite in providing top-notch services to hotel guests and in managing the daily property workflows.

Aside from that, StayNTouch aids you in ensuring that your property drives revenue. It can do this by providing upsell suggestions at every stage of guest interaction. With this approach, you can entice customers to book additional amenities and increase their expenditures during their stay with your hotel.

Additionally, StayNTouch helps streamline your back office processes with its integration capabilities. It can connect with your preferred payment gateways, door lock systems of choice, subscribed-to channel manager, and more. This way, there is an uninterrupted flow of information between systems, thereby enabling your employees to act accordingly to the latest updates. Furthermore, StayNTouch complements these features be being a cloud-based solution. It can adapt to any screen size, thus allowing you to use it comfortably even on small-screen smartphones. As a result, you can manage bookings and edit rates on the go.

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Overview of StayNTouch Benefits

Revolutionized Front Desk

The front desk is one of the busiest sections of your property, where guests wait in a queue to check in, check out, and make queries regarding upgrades and ancillary services. But when you work with StayNTouch, you can revolutionize the front desk and abstract guest lines completely. That is because the solution is equipped with self-service check in and check out features for guests. On top of that, the application generates automatic upsell options every time guests interact with your business, which allows you to enjoy greater revenue.

Inter-departmental Efficiency

Your front desk and housekeeping teams are connected through StayNTouch. This allows them to ensure that guests’ rooms are ready prior to arrival with the necessary complements as well as any additional services they may have asked for. Because of this, your property’s guests can have higher satisfaction levels, leading them to be loyal to your brand.

In-mobile Key Codes

Instead of asking the front desk for key codes, guests can request for them digitally. That is because StayNTouch provides them with the digital key for their rooms through their phones. As such, they can go up directly to their accommodations and enjoy your services immediately.

On-the-Go Rate Management

Dynamic pricing does not have to happen inside your office and on your desk only. With StayNTouch, you can take your management tasks wherever you are, as the solution can easily adapt to your mobile device’s screen size. As a result, you can adjust your rates depending on the booking trends for the day or for the week. You can even put up special prices for a limited time to attract more customers and revert it as soon as the hours for the promotion are up.

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Overview of StayNTouch Features

  • Front Desk Tools
  • Rate Management
  • Groups
  • Guest Reservations
  • Housekeeping Module
  • Financial Management
  • Mobile Check In/Check Out
  • Room Upgrades
  • Manual Key Encoding
  • Ancillary Services Offering

StayNTouch Position In Our Categories

Knowing that businesses have distinct business-related requirements, it is only rational they avoid selecting an all-in-one, ideal software product. Just the same, it is hard to come across such a software product even among branded software products. The practicable thing to undertake would be to make a list of the different essential factors that entail research like critical features, plans, skill capability of staff, organizational size, etc. The second step is, you should double down on your product research through and through. Have a look at these StayNTouch review articles and scrutinize the other applications in your shortlist in detail. Such all-encompassing research ensure you avoid unsuitable software solutions and buy the one which provides all the aspects your company requires in sustaining growth.

Position of StayNTouch in our main categories:

TOP 50

StayNTouch is one of the top 50 Hotel Management Software products

TOP 50

StayNTouch is one of the 50 Property Management Software products

If you are considering StayNTouch it might also be sensible to examine other subcategories of Hotel Management Software gathered in our database of B2B software reviews.

There are well-liked and widely used systems in each software category. But are they essentially the best fit for your enterprise’s specific wants? A trendy software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few StayNTouch Hotel Management Software reviews and consider the aspects that you want in the software such as the price, main functionality, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these apps, read online reviews, get information from the maker, and do your investigation thoroughly. This in-depth homework is sure to help you choose the finest software solution for your organization’s specific requirements.

How Much Does StayNTouch Cost?

StayNTouch Pricing Plans:

Free Trial

Standard

Contact vendor

Popular

Contact vendor

Executive

Contact vendor

Enterprise

Contact vendor

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What are StayNTouch pricing details?

StayNTouch Pricing Plans:

Free Trial

Standard

Contact vendor

Popular

Contact vendor

Executive

Contact vendor

Enterprise

Contact vendor

StayNTouch has four enterprise pricing options, whose minimum fees are fixed and not based on room count. The details for these are outlined below to help you determine which package is the best for your business.

Standard – Contact vendor

  • Reservations
  • Rate & Revenue Management
  • Front Desk Tools
  • Housekeeping Module
  • Financial Management
  • Groups
  • Reports
  • Data Exports
  • Back Office & Accounting Export
  • 24/7 Support
  • Setup & Remote Consultation
  • On-going Remote Assistance & Consultation
  • Payment Gateway Integration
  • Distribution/Channel Manager Integration
  • Door Lock Systems Integration

Popular – Contact vendor

  • All Standard Features
  • BI & Analytics Integration
  • Up to 3 Custom Integrations
  • Multi-property Management
  • Zest, Guest Mobile Check In/Out

Executive – Contact vendor

  • All Popular Features
  • Unlimited Custom Integrations
  • Zest Station, Guest Self-service Portal
  • Rover & Booking APIs

Enterprise – Contact vendor

  • All Executive Features
  • Enhanced Multi-property Management
  • Rover & Self-service APIs
  • Integrated ID Scanning & Facial Recognition

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Hotel Management Software it’s crucial not only to find out how professionals rank it in their reviews, but also to discover whether the real users and companies that bought these solutions are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and StayNTouch reviews across a vast array of social media sites. The information is then displayed in a simple to digest way showing how many users had positive and negative experience with StayNTouch. With that information available you will be ready to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for StayNTouch?

StayNTouch integrates with the following types of solutions:

  • Online Payment Gateway
  • Door Lock Systems
  • Channel Managers

It can also support custom integrations.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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