SupaTOOLS Review
What is SupaTOOLS?
SupaTOOLS is an IT service management software composed of 4 modules that can be implemented together to provide businesses a powerful, fully integrated platform. These modules are:
- SupaCMDB
- SupaDESK
- SupaRELEASE
- SupaSTOCK
SupaCMDB is the primary module which serves as the foundation of the other SupaTOOLS modules. It functions as a CMDB and Change Management module as well as an Asset Management solution.
SupaDESK provides support for Incident, Problem and Request fulfillment to SupaCMDB, plus support for Service Portfolio and Service Level Management.
SupaRELEASE id designed to provide advance release management capabilities.
SupaSTOCK is the extension of the SupaCMDB in providing support for multiple quantities of configurations that are needed to be tracked and managed.
Show MoreOverview of SupaTOOLS Benefits
SupaTools offers a platform that allows businesses to do the following and more:
- List assigned incidents, changes and tasks by priority
- Change the status of a ticket
- Resolve incidents
- Approve changes
- Reassign a ticket
- Enter notes
- View ticket attributes and relationships
- View and download ticket attachments
Overview of SupaTOOLS Features
- Incident Management
- Multi-tenancy
- Change Management
- CMDB Foundation
- Knowledgebase
- ITIL Compatible
- Configuration Management
- Active Directory integration
- Discovery integration
- Rapid deployment
- Fully Customizable
- E-mail ticketing
- Task workflow
- Integration APIs
- Mobile enabled
- Impact Analysis Tools
- Cloud or On-premise
- Spreadsheet Imports
- Request Fulfillment
- Custom Reporting
How Much Does SupaTOOLS Cost?
SupaTOOLS Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are SupaTOOLS pricing details?
SupaTOOLS Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact SupaTools directly for pricing information.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We realize that when you choose to buy a Project Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to check whether the real people and companies that bought these solutions are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SupaTOOLS reviews across a vast range of social media sites. The information is then displayed in an easy to digest form indicating how many users had positive and negative experience with SupaTOOLS. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- iPhone/iPad
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SupaTOOLS?
No information available.
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