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SupaTOOLS REVIEW

IT Service Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.3

What is SupaTOOLS?

SupaTOOLS is an IT service management software composed of 4 modules that can be implemented together to provide businesses a powerful, fully integrated platform. These modules are:

  • SupaCMDB
  • SupaDESK
  • SupaRELEASE
  • SupaSTOCK

SupaCMDB is the primary module which serves as the foundation of the other SupaTOOLS modules. It functions as a CMDB and Change Management module as well as an Asset Management solution.

SupaDESK provides support for Incident, Problem and Request fulfillment to SupaCMDB, plus support for Service Portfolio and Service Level Management.

SupaRELEASE id designed to provide advance release management capabilities.

SupaSTOCK is the extension of the SupaCMDB in providing support for multiple quantities of configurations that are needed to be tracked and managed.

Overview of SupaTOOLS Benefits

SupaTools offers a platform that allows businesses to do the following and more:

  • List assigned incidents, changes and tasks by priority
  • Change the status of a ticket
  • Resolve incidents
  • Approve changes
  • Reassign a ticket
  • Enter notes
  • View ticket attributes and relationships
  • View and download ticket attachments

Overview of SupaTOOLS Features

  • Incident Management
  • Multi-tenancy
  • Change Management
  • CMDB Foundation
  • Knowledgebase
  • ITIL Compatible
  • Configuration Management
  • Active Directory integration
  • Discovery integration
  • Rapid deployment
  • Fully Customizable
  • E-mail ticketing
  • Task workflow
  • Integration APIs
  • Mobile enabled
  • Impact Analysis Tools
  • Cloud or On-premise
  • Spreadsheet Imports
  • Request Fulfillment
  • Custom Reporting

SupaTOOLS Position In Our Categories

Position of SupaTOOLS in our main categories:

500

SupaTOOLS is one of the top 500 Project Management Softwareproducts

500

SupaTOOLS is one of the 500
Project Management Software products


If you are considering SupaTOOLS it might also be beneficial to examine other subcategories of Best Project Management Software gathered in our database of SaaS software reviews.Professional Services Automation Software - PSA, Task Management Software, Visual Project Management Software

It's crucial to keep in mind that almost no service in the Project Management Software category will be a perfect solution that can meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few SupaTOOLS reviews first as certain services may dominate exclusively in a really narrow set of applications or be prepared with a very specific type of industry in mind. Others can function with a goal of being simple and intuitive and therefore lack complicated features desired by more experienced users. You can also come across software that support a broad group of users and provide a powerful feature set, however this frequently comes at a more expensive price of such a software. Be certain that you're aware of your requirements so that you choose a software that provides specifically the features you search for.

How Much Does SupaTOOLS Cost?

SupaTOOLS Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing available by quote only. Contact SupaTools directly for pricing information.

User Satisfaction

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SupaTOOLS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SupaTOOLS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Linux
  • iPhone/iPad
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are SupaTOOLS pricing details?

SupaTOOLS Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing available by quote only. Contact SupaTools directly for pricing information.

What integrations are available for SupaTOOLS?

No information available.

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