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SupaTOOLS REVIEW

IT Service Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.3

What is SupaTOOLS?

SupaTOOLS is an IT service management software composed of 4 modules that can be implemented together to provide businesses a powerful, fully integrated platform. These modules are:

  • SupaCMDB
  • SupaDESK
  • SupaRELEASE
  • SupaSTOCK

SupaCMDB is the primary module which serves as the foundation of the other SupaTOOLS modules. It functions as a CMDB and Change Management module as well as an Asset Management solution.

SupaDESK provides support for Incident, Problem and Request fulfillment to SupaCMDB, plus support for Service Portfolio and Service Level Management.

SupaRELEASE id designed to provide advance release management capabilities.

SupaSTOCK is the extension of the SupaCMDB in providing support for multiple quantities of configurations that are needed to be tracked and managed.

Overview of SupaTOOLS Benefits

SupaTools offers a platform that allows businesses to do the following and more:

  • List assigned incidents, changes and tasks by priority
  • Change the status of a ticket
  • Resolve incidents
  • Approve changes
  • Reassign a ticket
  • Enter notes
  • View ticket attributes and relationships
  • View and download ticket attachments

Overview of SupaTOOLS Features

  • Incident Management
  • Multi-tenancy
  • Change Management
  • CMDB Foundation
  • Knowledgebase
  • ITIL Compatible
  • Configuration Management
  • Active Directory integration
  • Discovery integration
  • Rapid deployment
  • Fully Customizable
  • E-mail ticketing
  • Task workflow
  • Integration APIs
  • Mobile enabled
  • Impact Analysis Tools
  • Cloud or On-premise
  • Spreadsheet Imports
  • Request Fulfillment
  • Custom Reporting

SupaTOOLS Position In Our Categories

Position of SupaTOOLS in our main categories:

500

SupaTOOLS is one of the top 500 Project Management Softwareproducts

500

SupaTOOLS is one of the 500
Project Management Software products


If you are interested in SupaTOOLS it could also be sensible to check out other subcategories of Best Project Management Software collected in our database of B2B software reviews.Project Portfolio Management Software - PPM, Visual Project Management Software, Maintenance Management Software - CMMS

Each business has its own characteristics, and might call for a specific Project Management Software solution that will be designed for their business size, type of clients and staff and even particular industry they cater to. You should not count on getting an ideal solution that is going to work for every company regardless of their history is. It may be a good idea to read a few SupaTOOLS reviews first and even then you should remember what the solution is supposed to do for your business and your workers. Do you require a simple and straightforward solution with just elementary features? Will you actually use the advanced functionalities needed by experts and large enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a trustworthy service that will fit your budget.

How Much Does SupaTOOLS Cost?

SupaTOOLS Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing available by quote only. Contact SupaTools directly for pricing information.

User Satisfaction

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SupaTOOLS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SupaTOOLS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Linux
  • iPhone/iPad
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are SupaTOOLS pricing details?

SupaTOOLS Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing available by quote only. Contact SupaTools directly for pricing information.

What integrations are available for SupaTOOLS?

No information available.

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