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SupaTOOLS Review

SupaTOOLS
Our score: 7.3 User satisfaction: 100%

What is SupaTOOLS?

SupaTOOLS is an IT service management software composed of 4 modules that can be implemented together to provide businesses a powerful, fully integrated platform. These modules are:

  • SupaCMDB
  • SupaDESK
  • SupaRELEASE
  • SupaSTOCK

SupaCMDB is the primary module which serves as the foundation of the other SupaTOOLS modules. It functions as a CMDB and Change Management module as well as an Asset Management solution.

SupaDESK provides support for Incident, Problem and Request fulfillment to SupaCMDB, plus support for Service Portfolio and Service Level Management.

SupaRELEASE id designed to provide advance release management capabilities.

SupaSTOCK is the extension of the SupaCMDB in providing support for multiple quantities of configurations that are needed to be tracked and managed.

Overview of SupaTOOLS Benefits

SupaTools offers a platform that allows businesses to do the following and more:

  • List assigned incidents, changes and tasks by priority
  • Change the status of a ticket
  • Resolve incidents
  • Approve changes
  • Reassign a ticket
  • Enter notes
  • View ticket attributes and relationships
  • View and download ticket attachments

Overview of SupaTOOLS Features

  • Incident Management
  • Multi-tenancy
  • Change Management
  • CMDB Foundation
  • Knowledgebase
  • ITIL Compatible
  • Configuration Management
  • Active Directory integration
  • Discovery integration
  • Rapid deployment
  • Fully Customizable
  • E-mail ticketing
  • Task workflow
  • Integration APIs
  • Mobile enabled
  • Impact Analysis Tools
  • Cloud or On-premise
  • Spreadsheet Imports
  • Request Fulfillment
  • Custom Reporting

SupaTOOLS Position In Our Categories

Keeping in mind businesses have unique business-related wants, it is only rational that they steer clear of selecting a one-size-fits-all, ”best” solution. Regardless, it is hard to find such application even among recognizable software systems. The reasonable step to do can be to narrow down the varied major functions that necessitate examination such as major features, costing, skill competence of staff members, company size, etc. After which, you should do the product research fully. Go over some of these SupaTOOLS reviews and look over the other software programs in your shortlist in detail. Such well-rounded research ensure you drop poorly fit applications and pay for the system which offers all the aspects your company requires for optimal results.

Position of SupaTOOLS in our main categories:

TOP 500

SupaTOOLS is one of the top 500 Project Management Software products

If you are considering SupaTOOLS it might also be a good idea to analyze other subcategories of Project Management Software collected in our base of B2B software reviews.

Companies have diverse wants and requirements and no software platform can be ideal in such a condition. It is futile to try to find a perfect off-the-shelf software product that fulfills all your business needs. The smart thing to do would be to modify the application for your unique requirements, employee skill levels, finances, and other aspects. For these reasons, do not hurry and pay for well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, look into each short-listed application in detail, read a few SupaTOOLS Project Management Software reviews, call the vendor for clarifications, and finally settle for the application that provides what you require.

How Much Does SupaTOOLS Cost?

SupaTOOLS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing available by quote only. Contact SupaTools directly for pricing information.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SupaTOOLS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SupaTOOLS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SupaTOOLS pricing details?

SupaTOOLS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing available by quote only. Contact SupaTools directly for pricing information.

What integrations are available for SupaTOOLS?

No information available.

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Reviewed By Jenny Chang
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