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Superdesk Review

Superdesk
Our score: 8.0 User satisfaction: 87%

What is Superdesk?

Superdesk is an open-source headless content management system built specifically for news agencies and journalists. It is a news content suite of open-source journalism tools created purposely for the centralization of their processes, including the creation, production, distribution, archiving, and curation of content.

The software boasts a scalable API feature that allows users to add functionalities that are relevant to their roles and assignments. Superdesk and its tools have been built alongside/in development with journalists in real newsrooms like version control, comprehensive document management, a robust text editor, and approval process control to mention a few. Superdesk lets you publish to multi-platforms with ease as well as offer support for multi-tenancy publishing.

On top of all that, Superdesk can be integrated with many legacy systems and third-party applications that media organizations and news agencies use, allowing users to easily adopt Superdesk into their existing workflows instead of overhauling the way they work and do things.

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Overview of Superdesk Benefits

Save Time and Money

Superdesk spares you from spending thousands of dollars and wasting weeks to months that stem from either building a custom software or purchasing a new one. Global newsrooms now require a powerful content management solution that is able to help news organizations meet demanding requirements and most agencies choose either to buy a new software, which can be quite costly, or create a bespoke solution from the ground up, which needs money, professional software development expertise, and time. Lots of time.

Superdesk gives you a scalable news-specific content management system that doesn’t come with a heavy price tag and the huge maintenance expenses associated with commercial newsroom CMS systems, whilst providing you all the versatility of a custom software. Being an open-source product, you and other users are able to tweak Superdesk’s code without dealing with the complications of commercial software licenses while enabling Superdesk developers to focus their development efforts, adding new features that are unique to your needs.

Superdesk Planning Component

This tool helps newsrooms to plan their coverage. It works as an editorial organizer that fully integrates with customer-facing calendars and journalists’ workflows. The Superdesk Planning Content automates the creation of content items when a task is set in the journalists’ calendar jumpstarting their news coverage. The tool harvests third-party meta-data relevant to the content, saving journalists time so that they can focus more on getting the story. Changes are relayed down to all involved: photographers, reporters, and stringers via Superdesk’s built-in notification.

Newshub

Newshub is a client portal where newsrooms can share their content with their clients. Customers can access Newshub from anywhere—desktop. tablet. or mobile and download content in G2, NewsML, NITF, or plain text formats. It can also handle multiple file downloads by zipping everything into one folder for your customers. Superdesk has built Newshub with powerful search functions, from predefined filters to custom queries, so searches turn up the results you need. Journalists can utilize Newshub to get background information on the stories they are covering.

Analytics Module

The Analytics Module was developed by Superdesk in partnership with the Australian Associated Press to track newsroom efficiency metrics. The open-source reporting tool collects production data such as the number of corrections, user performance, desk activity, or the time spent producing a story. These data are stored in a dedicated back-end repository. The Analytics Module aids managers to make operational decisions on newsroom productivity based on actionable insights presented in easy-to-digest charts.

Very Flexible and Scalable

Superdesk features an API-forward modular design that basically lets you and other users scale the software so that it meshes perfectly with your business, your existing workflows, and processes. While it is ultimately designed to meet the needs of professional news writers, editors, and journalists, Superdesk can be tailored and adapted as your needs change.

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Overview of Superdesk Features

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Search
  • Template Creation
  • Version Control

What Problems Will Superdesk Solve?

1) Modern news agencies distribute thousands of pieces of news content every day. Managing the ingestion of hundreds of content channels, delegating original content production across a full complement of newsdesk and journalists, and then allowing teams of editors to review enormous amounts of content efficiently all requires a state-of-the-art software solution. Superdesk was built by journalists, for journalists. Superdesk developers are embedded in newsrooms around the globe, including at international heavyweights AAP. This has ensured Superdesk fulfills the even the most exacting requirements of the world’s most demanding newsroom environments.

2) Today, distributing content across as many channels as possible is a must, the additional workload isn’t. As the headless CMS for newsrooms and corporate publishers, Superdesk allows you to follow a ‘create once, publish everywhere’ workflow. Efficiently ingesting content from any source is what Superdesk was designed to do, and whether your output includes RSS, website content, emails or anything else, Superdesk will do all of the leg-work with its smart conversion templates.

3) Integration with cumbersome legacy systems is often a major headache for IT administrators when implementing a new CMS. Superdesk’s open-source and modular development philosophy allows the freedom to modify Superdesk’s code to integrate key elements of existing technology infrastructures without the need for middleware.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Superdesk Position In Our Categories

Since companies have specific business demands, it is logical that they abstain from choosing a one-size-fits-all, “perfect” software product. Nevertheless, it is troublesome to try to find such a software system even among branded software systems. The practicable thing to do should be to make a list of the various chief functions which call for a research like important features, price plans, technical skill ability of staff, company size, etc. Thereafter, you should perform the research thoroughly. Read some of these Superdesk evaluations and scrutinize each of the software programs in your shortlist in detail. Such all-encompassing research makes sure you circumvent mismatched apps and subscribe to the one which meets all the features your business requires for success.

Position of Superdesk in our main categories:

TOP 100

Superdesk is one of the top 100 Content Management Systems products

If you are considering Superdesk it could also be beneficial to examine other subcategories of Content Management Systems collected in our database of B2B software reviews.

Every company has different needs and requires a software that can be customized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no software can proffer perfect tools out-of-the-box. When you look for a software product, first be sure what you require it for. Read some Superdesk Content Management Systems reviews and ask yourself do you desire basic functionality or do you need sophisticated tools? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these queries to assist your search. There are lots of aspects that you need to mull over and these include your finances, specific business requirements, your company size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the app that presents all that you need to boost your organization efficiency and productivity.

How Much Does Superdesk Cost?

Superdesk Pricing Plans:

Free Trial

Lite

€250 per month

Pro

€2,990 per month

Enterprise

Contact vendor

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What are Superdesk pricing details?

Superdesk Pricing Plans:

Free Trial

Lite

€250 per month

Pro

€2,990 per month

Enterprise

Contact vendor

Superdesk offers the following basic and enterprise pricing plans. Contact them today for more pricing information:

Lite – starts at €250 per month

  • Perfect for users with open-source software knowledge
  • Up to 25 users
  • Package includes set-up, configuration, and hosting
  • Fully-featured Superdesk instance
  • Online support during business hours
  • 2 hours of user training
  • Integration with the Superdesk WordPress Plugin

Pro – starts at €2,990 per month

  • Ideal for small and medium-sized publishers
  • Up to 100 users
  • Package includes set-up, configuration, and hosting
  • Fully-featured Superdesk instance
  • Professional project and workflow scoping
  • Content migration
  • Online support during business hours, with 4 hours of extended support per month
  • 6 hours of user training
  • Superdesk Planning and Publisher modules included

Enterprise – By quote

  • Designed for News agencies and other large media organizations
  • Unlimited number of users
  • Package includes set-up, configuration, and hosting or self-hosting options
  • Fully-featured Superdesk instance with custom development services
  • Professional project and workflow scoping
  • Content migration
  • Online daily support during office hours, with unlimited extended support options
  • Customised user training program
  • Superdesk Planning and Publisher modules included

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 2

We are aware that when you choose to get a Content Management Systems it’s vital not only to see how experts rank it in their reviews, but also to discover if the real people and companies that use it are genuinely content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Superdesk reviews across a broad array of social media sites. The data is then featured in an easy to understand way showing how many customers had positive and negative experience with Superdesk. With that information available you should be equipped to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Superdesk?

Superdesk integrates with all sorts of legacy newsroom systems and has the the ability to digest ingestion sources regardless of their format.

  • RSS
  • Google Calendar
  • Reuters
  • NewsML
  • ninjs
  • NIFT
  • WordPress
  • Scanpix
  • WordPress
  • Facebook Instant Articles
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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