TeamViewer is a tool that lets users connect to multiple workstations remotely. While there are other platforms out there that offer similar capabilities, TeamViewer provides an extremely powerful and highly accessible system. Popular among individual users to large corporations, TeamViewer does make things a lot easier, whether you are managing a complex IT infrastructure or fixing a neighbor’s computer without actually going to their location.
Ideal for desktop sharing, remote control, and file transfer, TeamViewer can easily work behind any firewall or Nat proxy. Unlike similar applications where control runs on a one-way street, control can be passed from one person to another.
Show MoreTeamViewer brings a ton of advantages for businesses who want to be on top of their IT infrastructure and processes. Listed below are just three of the pros that come with TeamViewer:
Knowing that businesses have distinct business needs, it is wise that they abstain from buying a one-size-fits-all, ideal software system. Be that as it may, it is difficult to try to find such a software system even among widely used software products. The practicable step to do would be to jot down the various significant aspects which entail research including important features, plans, skill competence of the employees, business size, etc. Thereafter, you should double down on your product research through and through. Go over some of these TeamViewer review articles and check out each of the applications in your list in detail. Such detailed product investigation ensure you weed out ill-fitting apps and pay for the one that offers all the aspects your company requires for success.
Position of TeamViewer in our main categories:
TeamViewer is one of the top 100 Customer Support Software products
Each business has its own characteristics, and might need a special Customer Support Software solution that will be fit for their business size, type of clients and employees and even particular niche they deal with. You should not count on finding an ideal services that will be suitable for every company regardless of their history is. It may be a good idea to read a few TeamViewer Customer Support Software reviews first and even then you should pay attention to what the solution is supposed to do for your business and your staff. Do you require an easy and intuitive app with only essential features? Will you actually use the complex tools needed by pros and big enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy app that will match your budget.
TeamViewer Pricing Plans:
Free
$749
$1,499
$2,839
TeamViewer Pricing Plans:
Free Trial
Free
Free
Business
$749
Premium
$1,499
Corporate
$2,839
Teamviewer is available as a downloadable software with varying one-time license fees:
Free – for personal, non-commercial use or as a trial version for business users.
Business – $749
Premium – $1,499
Corporate – $2,839
We know that when you make a decision to purchase a Customer Support Software it’s crucial not only to find out how experts rank it in their reviews, but also to discover whether the actual clients and businesses that purchased it are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TeamViewer reviews across a wide array of social media sites. The information is then presented in a simple to understand form revealing how many customers had positive and negative experience with TeamViewer. With that information available you will be ready to make an informed buying choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
TeamViewer supports integrations with the following business systems and applications:
TeamViewer average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: With its chat and call features I can interact with my customers and solve problems remotely. It saves me lot of time and money. I’m able to access to my customers’ Pc from anywhere I can guide them, help them when they have some issues with the product.
CONS: When I’m using it for more than 4hrs the system becomes slow.
The least favorable review
PROS: I love TeamViewer because I can share presentations with others, and I can remote other computers for assistance. The software includes chat, audio, video and webcam. The software is free for non-commercial uses. It’s great in educational areas and low-income countries. The installation is very easy and work well on Mac, Windows and others. The software provides with lot of options to join other sessions and meetings, to initiate seasons and etc.
CONS: The interface can be a little confusing and complex. Once I had some issue when attending a meeting and we used Skype for that reason. I’m not sure whether the problem was with the software or something else.
More reviews from 26 actual users:
Sort by:
Teamviewer – 8 Year review
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: General Overall ease of use. The product it self tends to be very good. Quick and easy to use.
CONS: Random Crashing, problems with various Resolutions. Faster support
TeamViewer can save time and money by using its remote control features for us
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I can allow remote control and take control of a distant system from the same place because the TeamViewer software has a single interface. At any time and from any location, TeamViewer can provide high-quality remote control and collaboration services. Screen sharing, remote server and workstation control, file transfer, and more are all possible using TeamViewer. It's not only practical but also cost-effective and easy to use. While several rivals may offer similar features, TeamViewer consistently exceeds them.
CONS: It was occasionally essential to apply using a high-speed Internet connection. Another flaw I noticed was that it couldn't exchange files that were really large. On the TeamViewer screen, there is no possibility to enlarge or zoom in. You may suffer lag and the connection may drop during the run.
Best remote control software ever
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love how I can easily distribute Teamviewer across the company. It’s portable, compatible and customizable. With a portable link my clients can download it without installation and without complex steps. Simple steps are: Click-download-double click and you are ready to use this great software. With execute option I can use it on my computer without installation. It’s simply the best.
CONS: It’s not a dislike, but I would like to see Teamviewer with Linux as well. Overall, the product is great.
I can share my presentations with my students and chat with them at the same time
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With TeamViewer I can share presentations, remote other computers for assistance, I can use chat, audio, video or webcam. I like that it is free for non-commercial uses and i found it useful in educational areas and low-income countries. The installation and set-up is easy and it works perfectly on Mac, Windows and others. It provides multiple options for joining sessions, meetings or to initiate seasons.
CONS: The UI is confusing and complex. Also, I had some troubles with attending meeting and at the end we were forced to use Skype because of those troubles, but I’m still not sure if the problem was with the software or something else.
Very useful software
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Thanks to chat and call features I can interact with my customers, and solve their issues by using this wonderful system TeamViewer. It is time saving and saves money as well. I can access to my client’s computers from home, I can guide them, teach them and help them whenever they have issues with using the product.
CONS: If I use 4 to 6 hour continuously then the system is very slow.
Now working from home is piece of cake for me
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love this software, because I can work on my office Pc remotely, all I need to do is to leave the server running, and I can log in to my office Pc from anywhere. I have wonderful experience with TeamViewer. I can login to my computer without any problem.
CONS: They could make some integrations with Windows.
I can check my PC from anywhere
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I use TV for a personal projects, I can check my Pc from my phone. There is a chat, VOIP and even an option for Presentation. I can show off my Power Point Presentation or something else. Also, this software is free for personal uses.
CONS: Popups can be annoying sometimes, but the application is still useful.
I love the quality of this software, very useful and simple
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section. It’s out-of-the-box solution. What’s more is free for non-commercial uses.
CONS: They could make some advanced administration features, and they could work on its speed as well.
Excellent product, I am very satisfied
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: TeamViewer is great software, because I can share my screen, presentations with my team, I can use it for personal assistance. What’s more, it is free for personal use. It doesn’t slow down the computer and works well for every OS.
CONS: The popups are little annoying, especially when I have presentations. Overall, great product.
I can check my PC from anywhere
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I use TV for a personal projects, I can check my Pc from my phone. There is a chat, VOIP and even an option for Presentation. I can show off my Power Point Presentation or something else. Also, this software is free for personal uses.
CONS: Popups can be annoying sometimes, but the application is still useful.
Free and easy to use, TeamViewer
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Very simple software. With TeamViewer you don’t need to have VPN or set up proxy, in other words, you don’t need to waste your time anymore. All you need to do is to create account, login and there you go. You can have access to all the computers you have set up in your account, you can log in and manage them. Give your partner ID and the code and you have instant connection with other computer, you can share screens, fix things, have chat, make presentations and more.
CONS: I have some issues with the tabs, if I have many opened tabs I cannot open them. They need to work on this issue.
I love the quality of this software, very useful and simple
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section. It’s out-of-the-box solution. What’s more is free for non-commercial uses.
CONS: They could make some advanced administration features, and they could work on its speed as well.
I can share my presentations with my students in real time
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love TeamViewer because I can share presentations with others, and I can remote other computers for assistance. The software includes chat, audio, video and webcam. The software is free for non-commercial uses. It’s great in educational areas and low-income countries. The installation is very easy and work well on Mac, Windows and others. The software provides with lot of options to join other sessions and meetings, to initiate seasons and etc.
CONS: The interface can be a little confusing and complex. Once I had some issue when attending a meeting and we used Skype for that reason. I’m not sure whether the problem was with the software or something else.
TeamViewer is great product that helps me to solve my customers’ issues through screen
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Thanks to TeamViewer I can solve my customers problems through desktop. It allows me to see the other screen so I can help them during the process this is by far one of the best features. I am even able to control voice and video chat.
CONS: What I don’t like is the fact that they force me upgade the system and the upgraded system is expensive. Also, there is no compatibility with other versions for e.g. when a customer downloads new upgraded version I cannot help them due to the fact that I don’t use the same version. Furthermore, the chat feature is complex they could make it simpler.
I can work from home without any problems thanks to TeamViewer
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love that with tool I can work on my Office Pc remotely I just need to leave the server running so I can log-in to my office Pc from home or anywhere. I have great experience with this tool because I can log-in to my computer easily.
CONS: I need integrations with Microsoft.
I can share my presentations with my students in real time
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love TeamViewer because I can share presentations with others, and I can remote other computers for assistance. The software includes chat, audio, video and webcam. The software is free for non-commercial uses. It’s great in educational areas and low-income countries. The installation is very easy and work well on Mac, Windows and others. The software provides with lot of options to join other sessions and meetings, to initiate seasons and etc.
CONS: The interface can be a little confusing and complex. Once I had some issue when attending a meeting and we used Skype for that reason. I’m not sure whether the problem was with the software or something else.
I like how easy to use and useful this software is
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I have distributed TV across the company, it is portable, customizable and compatible tool. I send portable link and all my clients can download it without any complex set up or installation. As soon as you click the download double click the program is ready to be used. I use its execute options on my Pc.
CONS: It would be extremely helpful if they could make TV working on Linux as well.
TeamViewer is free for non-commercial uses
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This is simple tool that doesn’t require VPN or set-up proxy. You can easily create an account, login and start using it. I like that I can have access to all PCs I have set-up into my account, I can log-in and manage them. All I have to do is to give partner ID and the code and i have instant connection with the other computer. This is great solution for sharing screens, resolving issues, having chat, making presentations and etc.
CONS: There are some issues with the tabs especially when they are all opened.
This software is definitely my virtual assistant
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: TeamViewer is simply to use, it’s highly intuitive and helpful software. All you need to do is to install the software, get the code and you are connected. Great tool to get in touch with my team, customers, and others, I can give them assistance, help them, and share every information we need to share. I use it mostly, to share information and presentations with my team, to help someone if they have some issues.
CONS: There is nothing that I dislike.
TeamViewer helps me to solve my customer issues effortlessly
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I recommend TV to every client, because they will have always have questions and will call you again. With TV there is no need to panic, I’m able to solve issues and problems my customers have with the product. I love that I can see their screen and help them during the process. This is great feature. Also, I can control voice and video chat, and this is very helpful for my business.
CONS: Every year they force me to upgrade their system, and it’s expensive. I don’t like when new customers download new upgraded version and I can’t help them because I don’t have the same version. The chat feature can be little complex for the clients.
Very helpful and easy to use software, highly recommend
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This software, allows me to help my friends when they have some issues with their Pc, or something else. Also, I can continue to work from home using Team Viewer, I can transfer files and control my Pc from anywhere. I can help my clients, and they can watch all the work I’m doing with remote control.
CONS: I can’t make connection sometimes, also the bendwidth for remote control is too high.
I can check my PC from anywhere at anytime
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I’m using thsi software for personal purposes. I like that I can check my Pc from my phone or to use chat, VOIP or an option for making presentations. I like that I can share my presentations with others. The good thing is that this tool is easy to use and free for personal purposes.
CONS: I don’t like the pop-ups.
Great tool for remotely accessing computers and solving some issues
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love the fact that this software is free for personal and non-commercial uses. I can easily access my partner’s computer, I can access an accounting system. Great connection with remote keyboard and mouse access. Also, TeamViewer allows me to have full permissions on the host machine.
CONS: Sometimes when I restart remotely, the app is blocked and doesn’t start automatically and this means that I am locked out. But, it’s not a big deal.
Very useful software that allows me to help my clients from anywhere
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With its chat and call features I can interact with my customers and solve problems remotely. It saves me lot of time and money. I’m able to access to my customers’ Pc from anywhere I can guide them, help them when they have some issues with the product.
CONS: When I’m using it for more than 4hrs the system becomes slow.
Very helpful and easy to use software, highly recommend
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With this tool I can help my friends whenever they have problems with their Pc. I like that I can work from home and to transfer files and control my Pc from anywhere. While I’m helping my clients through TV they can track all the work I’m doing with the remote control.
CONS: The bendwidth for remote control is high. Sometimes it is difficult to make connection.
Free and easy to use, TeamViewer
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Very simple software. With TeamViewer you don’t need to have VPN or set up proxy, in other words, you don’t need to waste your time anymore. All you need to do is to create account, login and there you go. You can have access to all the computers you have set up in your account, you can log in and manage them. Give your partner ID and the code and you have instant connection with other computer, you can share screens, fix things, have chat, make presentations and more.
CONS: I have some issues with the tabs, if I have many opened tabs I cannot open them. They need to work on this issue.
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
OR
Sign in with company emailSign in with company email
Teamviewer – 8 Year review
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
TeamViewer can save time and money by using its remote control features for us
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Best remote control software ever
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
I can share my presentations with my students and chat with them at the same time
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Very useful software
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.