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Torque360 Review

Torque360
Our score: 8.0 User satisfaction: 93%

What is Torque360?

Torque360 is an automotive repair shop management software that makes it easier for owners of auto repair, detailing and tinting, oil change, and car wash shops to run and grow their businesses. Torque360 allows you to create and send estimates and invoices to customers instantly without doing manual data entries and complex calculations.

You can also collect, track, and handle payments quickly and safely using its modern payment terminal. The auto repair solution streamlines scheduling appointments with customers, conducting vehicle inspections, and managing repair job orders. You can embed a booking widget on your own website, use pre-built and customized digital vehicle inspection checklists, and organize inspections, jobs, estimates, and invoices into electronic repair orders.

Torque360 connects with leading vendors and providers, like MOTOR, Nextpart, and CARFAX, to provide all the information you need for estimation, parts ordering, and vehicle inspection. Moreover, Torque360 provides a dedicated technician portal where you can monitor your technicians’ tasks and work hours and access productivity and profitability insights.

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Overview of Torque360 Benefits

Fast Estimates

Torque360 enables you to generate and share auto repair estimates that are immediately filled with complete, accurate, and reliable information. This includes vehicle, parts, repair, and labor details, marked-up prices, and discounts. You can gather all the important information about a customer’s car by just typing its VIN or license number.

Markups are automatically applied to multiple line items at once using comprehensive price matrices. Through integration with MOTOR, you can access precise and updated repair documents and data, such as repair procedures, part and labor guides, and wiring diagrams.

Innovative Car Inspections

With Torque360, you can perform many vehicle inspections without wasting a lot of time and money. You and your technicians will be able to use digital checklists or templates to evaluate the overall condition of cars or conduct a thorough inspection of their vital components.

Torque360 also integrates with OBD scanners, allowing you to easily detect, investigate, and solve errors, faults, or abnormalities in vehicles. You can also send inspection reports to customers via email, coupled with technician comments and suggestions and photo attachments.

Digital Marketing Solutions

Automotive repair shops have the chance to gain more customers, repair jobs, and revenues through Torque360’s digital marketing solutions. For instance, you can add a simple booking widget to your website so that your customers can instantly and conveniently schedule appointments on the website wherever they are, without sending text messages or making phone calls.

Customers are reminded of scheduled inspection, maintenance, or repair services and activities as well. Plus, you’ll inform them about sales, discounts, and special promotions offered by your shop.

Payment Management

Torque360 permits you to create professional, personalized, and branded electronic invoices. These invoices contain a detailed breakdown of items and their corresponding costs, including supplies, parts, labor, and miscellaneous. You can send them to customers through SMS links or as PDF files added to emails.

Your customers can securely and seamlessly make payments anywhere and anytime via credit/debit cards or digital wallets. You’ll also keep track of all paid and unpaid customer invoices and verify amounts between bookkeeping records and financial documents.

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Overview of Torque360 Features

  • Estimation
  • Price Matrix
  • VIN/Plate Number Lookup
  • Vehicle Inspection
  • Templates
  • OBD Reader Integration
  • Repair Orders
  • Appointment Scheduling
  • Website Booking Widget
  • Electronic Invoicing
  • Payment Terminal
  • Technician Management
  • Multi-Vendor Platform

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Torque360 Position In Our Categories

Since companies have specific business-related wants, it is rational that they avoid preferring a one-size-fits-all, ideal business program. Still, it would be hard to discover such an app even among widely used software solutions. The clever step to do would be to list the several major factors that need deliberation like important features, pricing, technical skill ability of staff members, company size, etc. After which, you should follow through your product research systematically. Have a look at some of these Torque360 reviews and explore each of the software options in your list in detail. Such detailed product research can make sure you steer clear of unfit apps and subscribe to the one which provides all the features your company requires to achieve growth.

Position of Torque360 in our main categories:

TOP 100

Torque360 is one of the top 100 Workflow Management Software products

If you are interested in Torque360 it might also be beneficial to check out other subcategories of Workflow Management Software listed in our base of B2B software reviews.

Every organization has different requirements and needs an application that can be customized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no software can provide perfect features out-of-the-box. When you search a software system, first be sure what you want it for. Read some Torque360 Workflow Management Software reviews and ask yourself do you need basic functionality or do you require sophisticated functionality? Are there any industry-specific features that you are seeking? Get the answers to these questions to assist your search. There are multiple elements that you need to consider and these include your budget, specific business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that offers all that you want to improve your company competence and productivity.

How Much Does Torque360 Cost?

Torque360 Pricing Plans:

Free Trial

Universal

$89.99/month

Business Plus

$199.99/month

Torque Growth

$299.99/month

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What are Torque360 pricing details?

Torque360 Pricing Plans:

Free Trial

Universal

$89.99/month

Business Plus

$199.99/month

Torque Growth

$299.99/month

Torque360 provides three enterprise pricing plans for users to choose from. Here are the details of each plan:

Universal – $89.99/month ($80.99 for yearly subscription)

  • Unlimited user accounts
  • Unlimited VIN and license plate lookups
  • Appointment booking
  • Estimating
  • Invoicing
  • Unlimited estimates/quotes
  • Unlimited repair job orders
  • Unlimited vehicle inspections
  • Authorizations
  • Price matrix
  • Service history
  • Payment integrations
  • Unlimited emails & texts
  • Nextpart parts ordering
  • Business reporting

Business Plus – $199.99/month ($179.99 for yearly subscription)

  • Everything in Universal Plan, Plus:
  • MOTOR labor and part guides
  • Vehicle selection (YMME)

Torque Growth – $299.99/month ($269.99 for yearly subscription)

  • Everything in Business Plus Plan, Plus:
  • MOTOR repair procedures
  • MOTOR wiring diagrams

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We realize that when you choose to buy a Workflow Management Software it’s vital not only to see how professionals rank it in their reviews, but also to find out if the actual clients and companies that purchased it are indeed happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Torque360 reviews across a wide range of social media sites. The data is then displayed in an easy to understand way revealing how many users had positive and negative experience with Torque360. With that information at hand you will be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Torque360?

Torque360 directly integrates with the following parts, labor guide, and vehicle data providers:

  • MOTOR
  • CARFAX
  • NHTSA
  • Nexpart
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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