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Tribe Review

Tribe
Our score: 8.0 User satisfaction: N/A

What is Tribe?

Tribe is a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the needs of your business and your audiences. Since it is a space for your brand and members of your community, it is fully customizable, allowing you to use your own domain and adjust the interface’s design as you see fit.

Moreover, Tribe has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.

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Overview of Tribe Benefits

Adaptable Community Site

Tribe conforms to the needs of your brand. That is why it is designed to be adaptable and flexible. This way, you can build a community that suits the needs of your business and of your consumers.

Additionally, Tribe allows you to integrate it with your main website or with your product domain. As a result, it is easily accessible to your audiences.

Widgets & APIs

While Tribe has a host of theming tools that let you visually arrange your community site, it also gives you access to widgets and APIs as well as webhooks and RSS feeds. With these, you can extensively customize your community forum and connect it with your mobile app.

Integration Marketplace

Tribe has a slew of integrations available in its app marketplace. The list includes CRMs, chat apps, analytics tools, and e-commerce platforms. You can also synchronize the platform with Zapier to ease the flow of information further.

Community Moderation

Though you can control what spaces in the website users can access and what actions they can execute, Tribe Platform still provides you with moderation powers. By moderating posts, you can ensure healthy conversations within your community site. As a result, you can address user needs efficiently and highlight and resolve important issues.

Rapid Implementation

Unlike other community builders, Tribe is easy to configure. As such, you can immediately go live and onboard your existing community members as well as draw in new ones.

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Overview of Tribe Features

  • Custom Domain
  • User Invitations
  • Sub Communities
  • Personalized Feeds
  • Answer Requests
  • Google Translate Integration
  • Telegram Integration
  • Insights & Analytics
  • Messenger Chatbots
  • Virtual Currencies & Member Rewards
  • Apps & Widgets
  • User Roles
  • Single Sign-on

What Problems Will Tribe Solve?

Boosted User Engagement & Loyalty

Keeping users engaged on the platform is easy since you can afford them a personalized feed. There is also a gamification and incentivization system that can result in higher retention, loyalty, and revenues.

Amplified Marketing

With Tribe, you can ask users to create content that you can use for marketing. This also enables you to build connections and a network of referrers who can help you acquire new users and grow your business.

Thought Leadership

Using Tribe, you can build an honest and trustworthy brand. By congregating users into a community, you can set the tone of discussions.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Tribe Position In Our Categories

Because businesses have specific business needs, it is logical that they steer clear of selecting an all-in-one, “perfect” solution. Needless to say, it would be hard to chance on such an app even among widely used software products. The practical step to undertake can be to jot down the different critical functions which necessitate deliberation such as crucial features, price terms, skill levels of staff, organizational size, etc. Thereafter, you must conduct the research fully. Have a look at some Tribe analyses and check out the other software solutions in your list in detail. Such detailed research ensures you circumvent unfit applications and subscribe to the one which includes all the function your business requires.

Position of Tribe in our main categories:

Each business is different, and may require a particular type of Online Community Platforms solution that will be designed for their business size, type of customers and staff and even particular industry they cater to. You should not count on finding an ideal app that is going to work for every company regardless of their background is. It may be a good idea to read a few Tribe Online Community Platforms reviews first and even then you should remember what the solution is intended to do for your business and your workers. Do you need an easy and intuitive service with only basic features? Will you really use the advanced functionalities required by pros and big enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to find a solid service that will fit your budget.

How Much Does Tribe Cost?

Tribe Pricing Plans:

Free Trial

Free

$0

Plus Plan

$49/month

Premium Plan

$199/month

Enterprise Plan

Contact vendor

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What are Tribe pricing details?

Tribe Pricing Plans:

Free Trial

Free

$0

Plus Plan

$49/month

Premium Plan

$199/month

Enterprise Plan

Contact vendor

Tribe Platform has three choices for enterprise pricing that are billed annually. Check the details for these below.

Free – $0

  • 5 seats
  • Unlimited members
  • Essential apps
  • Community support
  • Custom domain

Premium – $399/month (billed annually) or $599/month

  • Unlimited seats
  • Premium apps
  • Groups
  • White-labeling
  • SSO
  • Advanced analytics

Enterprise – By quote

  • All Premium features
  • Custom theme and apps
  • Enterprise apps

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to get a Online Community Platforms it’s vital not only to learn how experts rank it in their reviews, but also to check if the real users and businesses that purchased it are indeed satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Tribe reviews across a vast array of social media sites. The data is then presented in an easy to digest format revealing how many people had positive and negative experience with Tribe. With that information at hand you should be prepared to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Hindi

Pricing Model

  • Free
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Tribe?

Tribe Platform can integrate with the following third-party solutions:

  • Slack
  • Shopify
  • Zapier
  • Messenger
  • FullStory
  • Marketo
  • Hotjar
  • Telegram
  • OneSignal
  • Social Login
  • Segment
  • Mix Panel
  • HubSpot
  • Google Calendar
  • Calendly
  • Clearbit
  • MailChimp
  • Drift
  • Stripe
  • Intercom

Tribe User Reviews

Tribe average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Monica Dhiman

PROS: Here are the important elements that I like: 1. Using the CSS of the community site, it can be changed to match the look and feel of your main site. In fact, it can be used to merge with the navigation structure (header and footer) of the primary site. 2. Pluggable widgets that allow you to pick a component of the community and embed in your product. For example, you can add discussions under a category listing of your site. 3. Extensive app store that has many valuable apps (SEO app and virtual currency apps are my favourites). 4. Integrations with many popular apps (social log-in, Hubspot, Markets, etc.). 5. Finally, the design -- it is modern, beautiful, and intuitive.

CONS: Perhaps the membership directory could be improved so that members can search each other.

Reviewed 4 years ago

Read full review >

The least favorable review

Laverne Coleman

PROS: We were trying to find an integrating community solution to fit into our e-commerce product. After researching for a while, we came up with a short list and finally selected Tribe which was an excellent choice. We easily connected our user-base using SSO and integrated the community very well into our customer journey using Tribe’s API and widgets.

CONS: We encountered a few spammers at some point, but we were able to enforce captcha with enhancing security which was developed by Tribe and the problem was resolved.

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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The most comprehensive community platform at an extremely efficient pricing

Read full review >
Monica Dhiman
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.11.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Here are the important elements that I like: 1. Using the CSS of the community site, it can be changed to match the look and feel of your main site. In fact, it can be used to merge with the navigation structure (header and footer) of the primary site. 2. Pluggable widgets that allow you to pick a component of the community and embed in your product. For example, you can add discussions under a category listing of your site. 3. Extensive app store that has many valuable apps (SEO app and virtual currency apps are my favourites). 4. Integrations with many popular apps (social log-in, Hubspot, Markets, etc.). 5. Finally, the design -- it is modern, beautiful, and intuitive.

CONS: Perhaps the membership directory could be improved so that members can search each other.

What do you think about this review?

Great Poor

Powerful widgets and integrations to add community experience in the product

Read full review >
Laverne Coleman
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2021 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: We were trying to find an integrating community solution to fit into our e-commerce product. After researching for a while, we came up with a short list and finally selected Tribe which was an excellent choice. We easily connected our user-base using SSO and integrated the community very well into our customer journey using Tribe’s API and widgets.

CONS: We encountered a few spammers at some point, but we were able to enforce captcha with enhancing security which was developed by Tribe and the problem was resolved.

What do you think about this review?

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Show More User Reviews (2)
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Tribe user reviews

The most comprehensive community platform at an extremely efficient pricing

Read full review >
Monica Dhiman
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.11.2021 Company Size: More than 100 Employees Industry: Computer Software

Powerful widgets and integrations to add community experience in the product

Read full review >
Laverne Coleman
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2021 Company Size: More than 100 Employees Industry: Apparel & Fashion
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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