VanillaSoft Sales CRM REVIEW

VanillaSoft Sales CRM is built keeping simplicity in mind and offers powerful features that allow businesses to enhance productivity, sales accountability and improves contact rates. The sales CRM works particularly well for sale hunters and inside sales. Compared to most other sales CRM solutions that mainly focus on order and account management and customer services functions, VanillaSoft Sales CRM puts more emphasis on lead generation and nurturing, helping in closing new businesses deals more efficiently.

The solution works well in a variety of scenarios ranging from cold calling to hot deals. In addition to the CRM, VanillaSoft also offers ad-on features, including dialing, recording, VoIP, and SmartCaller ID. When used together, all these solutions provide sales teams with powerful tools to improve productivity and boost sales.

VanillaSoft Sales CRM is a sales-focused CRM that helps accelerate inside sales performance through customizable workflows. Email marketing, auto dialing, call recording and queue-based lead routing gives the CRM edge over other sales CRMs that mostly focus on the record-keeping and administrative side of sales. Queue-based lead management and routing helps teams manage their priorities in a better way and stay focused on new leads. This means that sales reps get the next-best lead automatically, allowing them to focus on building relationships and nurturing leads. The CRM aims to ensure consistent results by automating best practices.

Automation features such as custom routing filters, lead distribution and preview dialing help create across-the-floor consistency and allows teams to call the most qualified leads first. The logical-branch scripting helps sales reps respond to prospect questions more professionally and clear their objections. The CRM provides the ability to automate processes, customize workflows and predict ROI more accurately. In addition to the base Sales CRM platform, VanillaSoft also offers feature add-ons, including Dialing that allows using automated dialing with the existing lines or purchasing VoIP separately.

The Recording module ties call recordings to contacts and result codes. Telephony add-ons include VoIP that requires no additional hardware setup and SmartCaller ID that displays a caller ID with the local number. These add-ons can be purchased separately and seamlessly integrate with the core platform.

VanillaSoft Sales CRM offers several enterprise pricing options to meet the needs of different users. Here are the details:

• Base Sales CRM Platform: $80/user/month (first user costs $100)
• Dialing: $30/user/month
• Recording: $30/user/month

*35% discount on these products if paid annually

• VoIP: $30/user/month + USF taxes
• SmartCaller ID: $2/area code/month (minimum 6 area codes, with 20+ codes)