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item8 Review

item8
Our score: 8.4 User satisfaction: 99%

What is item8?

item8 is a CRM software designed to cater to advertising firms. This robust platform can manage affiliates and advertisers’ workflows, their documents, contracts and legal entities. It has myriad features that can significantly improve the way companies manage their relationships with customers. The solution makes things easier for users as it controls both CRM and billing processes from a single dashboard.

The software is loaded with billing functionalities, among them the ability to come up with postpaid bills and invoices. You can also edit such and add custom statistics if need be. You can send bills and invoices to concerned parties, which can be paid upon approval from you, talk about control. What’s more is that you can conduct better analysis with item8’s enhanced reporting capabilities.

To synchronize data, item8 has been integrated with HasOffers through an API, by which data are synchronized in  a two-way stream. Also, users have absolute control over their work with the system currencies, countries, documents and the email templates are fully customizable. So you want to review something? You can easily accomplish this by going to the logs, comments and actions history that the solution keeps.

Overview of item8 Benefits

Flexible feature-set

item8 is a highly-flexible CRM tool that is specifically targeted at advertising businesses. Using the solution, advertising firms can better manage the workflows of both their affiliates and clients, documents, contracts and legal entities. The solution has a wide array of features to help companies manage relationships with clients. It essentially simplifies relevant processes by providing control over both CRM and billing processes from a single interface.

Customized features

As could be expected, the platform is brimming with billing features, among which is the ability to create postpaid bills and invoices. These can be edited to your liking and if need be, you can add custom statistics. You can send these bills to parties concerned, which they can pay upon your approval. Aside from these, item8 enables you to analyze better with its advanced reporting capabilities.

Data in sync

With the software, data synchronization is a breeze as item8 has been integrated with leading performance marketing application HasOffers via API. In addition, it gives you absolute control over your work as you can customize system currencies, countries, documents and email templates.

Audit logs

In case you need something reviewed, the system keeps a record of logs, comments and action history that you can access anytime.

Capture leads

What makes it even better is that the product can help you capture leads from WordPress sites. This can greatly help your marketing efforts yield fruits. The system aids you in keeping track of relevant third parties as it manages contacts of your affiliates and advertisers. This way, you can determine who among them handles campaigns management, finance or other responsibilities. item8 can likewise automatically export lists of your affiliates and advertisers, enabling you to contact them through emails.

Rich templates

The platform allows you to create agreements and insertion orders with ease as the product comes with pre-defined templates for such documents, and manage the signing process all from a single console. You can even change bill and invoice requisites quickly if the need arises.

Huge storage

Storage is also a strength, with users being able to upload and store any file in the profiles of advertisers and affiliates, keeping all pertinent documents within your reach.

Visibility

You can likewise manage your leads using the solution. By checking sales reports, you are assured that no advertiser or affiliate slips off your hand. For billing and invoicing, item8 can automatically email bills and invoices to affiliates and advertisers, which can also be stored in their respective profiles. You also won’t have to miss payment collection as the software’s automatic reminders allow for faster collection of account receivables.

Integrated accounting

In case you need help in processing payments, item8 can generate mass payment orders in comma separated values, enabling you to process them with ease. And since the platform seamlessly integrates with Quickbooks, it can easily sync bills, invoices and payments, with balances reflected in profiles and reports. You also get to have better control over your clients, advertising campaigns and finances with the analytics that come with the solution.

Overview of item8 Features

  • Lead collection from Wordpress sites
  • Affiliate and advertiser contact management
  • Automatic export of affiliate and advertiser lists
  • Multiple affiliate and advertiser legal entities
  • Agreement and IO creation
  • Online storage of files in advertisers and affiliates’ profiles
  • Lead management
  • Creation of pre- and post-paid bills and invoices
  • Approval of bills and invoices before payment
  • Custom bills and invoices
  • Mass payment orders generation
  • Affiliate and advertiser balances in profiles and reports
  • Automatic inclusion of pending conversion in next bills and invoices
  • Daily email digest on offers’ performance
  • Customizable currencies, countries and documents
  • Management of user roles and permissions
  • Data syncing from HasOffers
  • Custom templates for agreements, IOs, invoices and bills
  • File attachment to any object
  • Export of anything as files

What Problems Will item8 Solve?

Push leads to conversion

Using item8, you can do things that you never thought possible. Managing advertiser and affiliate leads no longer involves using time consuming spreadsheets.

All your important documents in one place

You can also be assured that nothing is missed out as it conducts the flow of documents. Uniformity of pertinent documents such as agreements, IOs, bills and invoices is also achieved as they are created in accordance with a single standard.

Manage billing more efficiently and accurately

The solution can greatly boost the way you manage your billing activities, with everything readily viewable from the console. This way, you can easily count both your debts and credits. Finally, as item8 is a total solution, you no longer have to jump in between windows and spreadsheets in managing your billing, CRM and reporting processes.

item8 Position In Our Categories

Since businesses have special business-related demands, it is only rational that they abstain from settling on a one-size-fits-all, ”best” software solution. Be that as it may, it is nearly futile to find such application even among widely used software solutions. The practical thing to undertake would be to make a list of the several significant aspects that call for a examination like important features, packages, skill levels of staff members, organizational size, etc. Thereafter, you should double down on the product research thoroughly. Have a look at some item8 review articles and check out each of the software options in your shortlist in detail. Such well-rounded product research can make sure you drop mismatched applications and pay for the one which includes all the aspects your business requires in growing the business.

Position of item8 in our main categories:

TOP 200

item8 is one of the top 200 CRM Software products

If you are interested in item8 it might also be a good idea to examine other subcategories of CRM Software gathered in our base of SaaS software reviews.

Each organization has different requirements and needs a software that can be customized for their size, kind of employees and buyers, and the specific industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you look for a software app, first be sure what you need it for. Read some item8 CRM Software reviews and ask yourself do you want basic features or do you require advanced functionality? Are there any industry-specific tools that you are searching for? Find the answers to these questions to aid your search. There are plenty of elements that you need to reflect on and these include your finances, specific business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the system that presents all that you require to enhance your organization effectiveness and productivity.

How Much Does item8 Cost?

item8 Pricing Plans:

Free Trial

Starter Plan

$230/month

Pro Plan

$460/month

Enterprise Plan

$950/month

Custom Plan

Contact vendor

item8 offers 4 pricing plans:

Starter Plan – $230/month

  • CRM, Billing and Analytics features
  • 100,000 Conversions Included

Pro Plan – $460/month

Starter plan features, plus:

  • Dunning Management
  • Mass-Payment Orders and Custom Templates
  • 200,000 Conversions Included

Enterprise Plan – $950/month

Pro plan features, plus:

  • API and Machine Learning Anomalies Tracking
  • 500,000 Conversions Included

Custom Plan – On demand price

  • Custom set of features and conversions amount

User Satisfaction

Positive Social Media Mentions 232
Negative Social Media Mentions 1

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and item8 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with item8. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are item8 pricing details?

item8 Pricing Plans:

Free Trial

Starter Plan

$230/month

Pro Plan

$460/month

Enterprise Plan

$950/month

Custom Plan

Contact vendor

item8 offers 4 pricing plans:

Starter Plan – $230/month

  • CRM, Billing and Analytics features
  • 100,000 Conversions Included

Pro Plan – $460/month

Starter plan features, plus:

  • Dunning Management
  • Mass-Payment Orders and Custom Templates
  • 200,000 Conversions Included

Enterprise Plan – $950/month

Pro plan features, plus:

  • API and Machine Learning Anomalies Tracking
  • 500,000 Conversions Included

Custom Plan – On demand price

  • Custom set of features and conversions amount

What integrations are available for item8?

item8 integrates seamlessly with the following platforms:

  • HasOffers
  • Quickbooks
  • MailChimp
  • WordPress
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Reviewed By Nestor Gilbert
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