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Copper Review

Copper
Our score: 9.2 User satisfaction: N/A

What is Copper?

Copper is a cloud-hosted CRM system created to simplify and reinforce marketing and sales processes. Formerly ProsperWorks, this platform is trusted by reputable companies across the globe such as Peugeot and Uber for its intuitive interface and comprehensive set of relationship management tools. With this as part of your arsenal of business systems, you can easily improve all customer interactions and enhance the effectiveness of your sales and marketing strategies.

Designed with usability and flexibility in mind, this platform combines productivity features, collaboration solutions, and analytics tools in one convenient interface. These offer functionalities that will help you automate core operations, pinpoint how to improve your system, allow you to respond to market trends quickly, streamline your workflow, increase productivity, and get better visibility of their pipeline. Copper also offers a highly scalable and configurable interface with its API capabilities.

What’s even better about Copper is that users can implement it with little to no learning curve. It does not require extensive training or complex installations. Moreover, its interface was made to look exactly like G Suite tools so it is easy for both novice and professional users of this type of software to navigate.

Overview of Copper Benefits

Copper offers a powerful yet easy to use interface alongside its comprehensive set of robust tools. With this, it allows marketers and sales professionals to focus more on building business relationships and less on mundane back-office tasks. Moreover, it provides its users with other benefits such as:

Faster, More Streamlined Workflow

Manual data entry is tedious and can be prone to errors. Moreover, it eats up a huge chunk of your time and effort. This is why Copper allows you to migrate your existing database into their system in just a few clicks. After which, you can automate all future data entries and synchronize these across your systems to ensure that no leads fall into the cracks and that all of your information are consistent and up-to-date.

On top of that, Copper also offers task management options that let you automate other aspects of your workflow. This way, you will no longer forget when to send follow up emails, overlook opportunities, or miss certain deadlines. What is even better about this is that everything is in a centralized dashboard that you and your teammates can access for better collaboration.

Increased Sales Productivity

Being productive doesn’t always rely on the quantity of work that you do every day. Sometimes, it’s about the impact you make with each task you accomplish. This is what Copper will allow you to achieve using its robust lead, contact, and visual pipeline management capabilities. These tools allow you to optimize your strategies, ensure that all contacts are nurtured, and give you an overview of each lead’s journey down the sales funnel. Hand in hand, these features will allow you to effectively transform leads into customers in the shortest amount of time.

Better Communication and Collaboration

It’s easy for information to get lost in emails. This is why Copper has built-in communication and collaboration tools to ensure that everyone in your team is kept in-the-loop about your projects and has access to the data that they need. These tools include integrations to databases like Dropbox, chat room applications such as Hangouts and Slack, as well as project management systems like Asana.

Greater Visibility of Business Operations

Making sense of your data is key to helping you succeed. With Copper, you not only get a 360-degree view of your operations; you also get access to in-depth insights that will help you fine-tune your sales process. It utilizes leaderboards to help you see your top performers, performance dashboards to help you check the productivity of your team, as well as reporting tools to help you better understand your progress. In addition to those, Copper also gives its users the option to set real-time notifications so that you can get task reminders and status reports right when you need them.

Seamless Integration with Existing Business Systems

Even if you’re only starting your business, there’s a good chance that you are already using several applications for your operations. To prevent you from having to deal with the hassle of software incompatibility, Copper has API capabilities that let it blend with any software ecosystem. From Google applications, online databases, and communication systems to VoIP software, analytics tools, and marketing platforms, this CRM software can easily merge with the tools you need.

Overview of Copper Features

  • Gmail Chrome Extension
  • G Suite Integration
  • Email Open Tracking
  • Email Templates
  • Bulk Email Sending
  • Native Mobile Application
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • Custom Fields
  • API
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

What Problems Will Copper Solve?

  1. Zero Data Entry: Copper eliminates data entry by scraping contact information and pre-populating it in its system.
  2. Works with the tools you’re already using: Copper fits right into Gmail so you can track activity, set meetings and follow up tasks right from your inbox.
  3. Visibility into team productivity: See a real-time activity feed of everything your team is working on and how they are pacing towards goals.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Copper Position In Our Categories

Bearing in mind companies have distinctive business-related wants, it is only logical they abstain from picking a one-size-fits-all, “perfect” business program. Having said that, it is difficult to try to chance on such an app even among recognizable software systems.
The better step to do is to shortlist the varied significant factors which call for a scrutiny like major features, plans, technical skill aptitude of staff members, business size, etc. Then, you must perform the product research to a full extent. Browse through these Copper review articles and scrutinize the other software products in your shortlist more closely. Such all-encompassing product research makes sure you steer clear of unfit software products and pay for the one which offers all the features your company requires.

Position of Copper in our main categories:

TOP 20

Copper is one of the top 20 CRM Software products

TOP 10

Copper is one of the 10 Sales Software products

Copper is also listed in the following subcategories:

It's crucial to keep in mind that almost no service in the CRM Software category is going to be a perfect solution able to meet all the goals of all business types, sizes and industries. It may be a good idea to read a few Copper CRM Software reviews first as certain solutions might excel only in a very narrow set of applications or be designed with a very specific industry in mind. Others might function with an intention of being simple and intuitive and as a result lack complicated functionalities desired by more experienced users. You can also come across services that focus on a wide group of users and provide a powerful feature set, but this in most cases comes at a more significant cost of such a software. Make sure you're aware of your requirements so that you purchase a solution that offers specifically the features you look for.

How Much Does Copper Cost?

Copper Pricing Plans:

Free Trial

Basic Plan

$19/month per user

Professional Plan

$49/month per user

Business Plan

$119/month per user

Copper offers three enterprise pricing plans for users to choose from. There is also a 14-day free trial plan available if you want to examine the software more closely. Take a look at the pricing details below and see which plan would best for your company:

Basic Plan: $19/month per user

  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • 3 Email Templates
  • 1 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Basic Reporting
  • Sales Forecasting
  • 5 Custom Fields
  • 30,000 Records
  • 2GB Storage Space
  • Zapier
  • Slack Integration

Professional Plan: $49/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • 10 Email Templates
  • 10 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • 25 Custom Fields
  • 100,000 Records
  • 200GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io

Business Plan: $119/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • Unlimited Email Templates
  • Unlimited Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • 100 Custom Fields
  • 500,000 Records
  • 500GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io
  • RingCentral Integration
  • Embedded Integrations
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Copper reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Copper. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Copper pricing details?

Copper Pricing Plans:

Free Trial

Basic Plan

$19/month per user

Professional Plan

$49/month per user

Business Plan

$119/month per user

Copper offers three enterprise pricing plans for users to choose from. There is also a 14-day free trial plan available if you want to examine the software more closely. Take a look at the pricing details below and see which plan would best for your company:

Basic Plan: $19/month per user

  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • 3 Email Templates
  • 1 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Basic Reporting
  • Sales Forecasting
  • 5 Custom Fields
  • 30,000 Records
  • 2GB Storage Space
  • Zapier
  • Slack Integration

Professional Plan: $49/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • 10 Email Templates
  • 10 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • 25 Custom Fields
  • 100,000 Records
  • 200GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io

Business Plan: $119/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • Unlimited Email Templates
  • Unlimited Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • 100 Custom Fields
  • 500,000 Records
  • 500GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io
  • RingCentral Integration
  • Embedded Integrations
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

What integrations are available for Copper?

Copper offers integrations with the following business systems and applications:

  • Slack
  • Google Apps
  • Intercom
  • Hangouts
  • QuickBooks
  • Xero
  • Asana
  • Trello
  • Smartsheet
  • Zendesk
  • Grow.com
  • Data Studio
  • Outreach
  • Reply.io
  • PersistIQ
  • PandaDoc
  • DocuSign
  • Typeform
  • Wufoo
  • JustCall
  • LeadsBridge
  • Dropbox
  • JustCall
  • RingCentral
  • HubSpot
  • Zapier
  • MailChimp
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Reviewed By Jenny Chang
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