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Copper REVIEW

CRM Software

11 user reviews
USER SATISFACTION 97%
OUR SCORE 9.2

What is Copper?

Copper is a cloud-hosted CRM system created to simplify and reinforce marketing and sales processes. Formerly ProsperWorks, this platform is trusted by reputable companies across the globe such as Peugeot and Uber for its intuitive interface and comprehensive set of relationship management tools. With this as part of your arsenal of business systems, you can easily improve all customer interactions and enhance the effectiveness of your sales and marketing strategies.

Designed with usability and flexibility in mind, this platform combines productivity features, collaboration solutions, and analytics tools in one convenient interface. These offer functionalities that will help you automate core operations, pinpoint how to improve your system, allow you to respond to market trends quickly, streamline your workflow, increase productivity, and get better visibility of their pipeline. Copper also offers a highly scalable and configurable interface with its API capabilities.

What’s even better about Copper is that users can implement it with little to no learning curve. It does not require extensive training or complex installations. Moreover, its interface was made to look exactly like G Suite tools so it is easy for both novice and professional users of this type of software to navigate.

Overview of Copper Benefits

Copper offers a powerful yet easy to use interface alongside its comprehensive set of robust tools. With this, it allows marketers and sales professionals to focus more on building business relationships and less on mundane back-office tasks. Moreover, it provides its users with other benefits such as:

Faster, More Streamlined Workflow

Manual data entry is tedious and can be prone to errors. Moreover, it eats up a huge chunk of your time and effort. This is why Copper allows you to migrate your existing database into their system in just a few clicks. After which, you can automate all future data entries and synchronize these across your systems to ensure that no leads fall into the cracks and that all of your information are consistent and up-to-date.

On top of that, Copper also offers task management options that let you automate other aspects of your workflow. This way, you will no longer forget when to send follow up emails, overlook opportunities, or miss certain deadlines. What is even better about this is that everything is in a centralized dashboard that you and your teammates can access for better collaboration.

Increased Sales Productivity

Being productive doesn’t always rely on the quantity of work that you do every day. Sometimes, it’s about the impact you make with each task you accomplish. This is what Copper will allow you to achieve using its robust lead, contact, and visual pipeline management capabilities. These tools allow you to optimize your strategies, ensure that all contacts are nurtured, and give you an overview of each lead’s journey down the sales funnel. Hand in hand, these features will allow you to effectively transform leads into customers in the shortest amount of time.

Better Communication and Collaboration

It’s easy for information to get lost in emails. This is why Copper has built-in communication and collaboration tools to ensure that everyone in your team is kept in-the-loop about your projects and has access to the data that they need. These tools include integrations to databases like Dropbox, chat room applications such as Hangouts and Slack, as well as project management systems like Asana.

Greater Visibility of Business Operations

Making sense of your data is key to helping you succeed. With Copper, you not only get a 360-degree view of your operations; you also get access to in-depth insights that will help you fine-tune your sales process. It utilizes leaderboards to help you see your top performers, performance dashboards to help you check the productivity of your team, as well as reporting tools to help you better understand your progress. In addition to those, Copper also gives its users the option to set real-time notifications so that you can get task reminders and status reports right when you need them.

Seamless Integration with Existing Business Systems

Even if you’re only starting your business, there’s a good chance that you are already using several applications for your operations. To prevent you from having to deal with the hassle of software incompatibility, Copper has API capabilities that let it blend with any software ecosystem. From Google applications, online databases, and communication systems to VoIP software, analytics tools, and marketing platforms, this CRM software can easily merge with the tools you need.

Overview of Copper Features

  • Gmail Chrome Extension
  • G Suite Integration
  • Email Open Tracking
  • Email Templates
  • Bulk Email Sending
  • Native Mobile Application
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • Custom Fields
  • API
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

What Problems Will Copper Solve?

  1. Zero Data Entry: Copper eliminates data entry by scraping contact information and pre-populating it in its system.
  2. Works with the tools you’re already using: Copper fits right into Gmail so you can track activity, set meetings and follow up tasks right from your inbox.
  3. Visibility into team productivity: See a real-time activity feed of everything your team is working on and how they are pacing towards goals.

Awards & Quality Certificates

Copper Position In Our Categories

Position of Copper in our main categories:

20

Copper is one of the top 20 CRM Softwareproducts

Top
10

Copper is one of the 10 Sales Softwareproducts

20

Copper is one of the 20
CRM Software products

10

Copper is one of the 10
Sales Software products


Copper is also listed in the following subcategories:

Category:Position:Category:Position:
Contact Management Software#4 Lead Management Software#5
Online CRM Software#13 Sales Management Software#4
Social CRM Software#13
Category:Position:
Contact Management Software#4
Lead Management Software#5
Online CRM Software#13
Sales Management Software#4
Social CRM Software#13

It's essential to realize that almost no service in the Contact Management Software category is going to be a perfect solution that can meet all the goals of various business types, sizes and industries. It may be a good idea to read a few Copper reviews first as specific services might excel exclusively in a really small set of applications or be created with a really specific type of industry in mind. Others can work with a goal of being easy and intuitive and therefore lack complicated functions desired by more experienced users. You can also find apps that focus on a wide group of users and give you a powerful feature base, but that in most cases comes at a higher cost of such a service. Make sure you're aware of your needs so that you select a service that offers all the features you search for.

How Much Does Copper Cost?

Copper Pricing Plans:
Free trial
Basic Plan
$19/month per user
Professional Plan
$49/month per user
Business Plan
$119/month per user

Copper offers three enterprise pricing plans for users to choose from. There is also a 14-day free trial plan available if you want to examine the software more closely. Take a look at the pricing details below and see which plan would best for your company:

Basic Plan: $19/month per user

  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • 3 Email Templates
  • 1 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Basic Reporting
  • Sales Forecasting
  • 5 Custom Fields
  • 30,000 Records
  • 2GB Storage Space
  • Zapier
  • Slack Integration

Professional Plan: $49/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • 10 Email Templates
  • 10 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • 25 Custom Fields
  • 100,000 Records
  • 200GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io

Business Plan: $119/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • Unlimited Email Templates
  • Unlimited Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • 100 Custom Fields
  • 500,000 Records
  • 500GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io
  • RingCentral Integration
  • Embedded Integrations
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Copper reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Copper. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

238

NEGATIVE SOCIAL MENTIONS

4

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Copper pricing details?

Copper Pricing Plans:
Free trial
Basic Plan
$19/month per user
Professional Plan
$49/month per user
Business Plan
$119/month per user

Copper offers three enterprise pricing plans for users to choose from. There is also a 14-day free trial plan available if you want to examine the software more closely. Take a look at the pricing details below and see which plan would best for your company:

Basic Plan: $19/month per user

  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • 3 Email Templates
  • 1 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Basic Reporting
  • Sales Forecasting
  • 5 Custom Fields
  • 30,000 Records
  • 2GB Storage Space
  • Zapier
  • Slack Integration

Professional Plan: $49/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • 10 Email Templates
  • 10 Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • 25 Custom Fields
  • 100,000 Records
  • 200GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io

Business Plan: $119/month per user

  • Unlimited Number of Users
  • Gmail Chrome Extension
  • Google Calendar
  • Google & Team Drive
  • Google Docs
  • Google Slides
  • Google Sheets
  • Google Hangouts Chat
  • Email Open Tracking
  • Unlimited Email Templates
  • Unlimited Bulk Email
  • Mobile Applications
  • Meeting Scheduler
  • Task Automation
  • Basic Reporting
  • Sales Forecasting
  • Activity Reporting
  • Google Data Studio Integration
  • Lead & Activity Insights
  • Leaderboard
  • Goal Tracking
  • 100 Custom Fields
  • 500,000 Records
  • 500GB Storage Space
  • Zapier
  • Slack Integration
  • Permissions & Visibility
  • MailChimp Integration
  • Tray.io
  • RingCentral Integration
  • Embedded Integrations
  • Single Sign-On
  • User Provisioning
  • Multi-Currency

What integrations are available for Copper?

Copper offers integrations with the following business systems and applications:

  • Slack
  • Google Apps
  • Intercom
  • Hangouts
  • QuickBooks
  • Xero
  • Asana
  • Trello
  • Smartsheet
  • Zendesk
  • Grow.com
  • Data Studio
  • Outreach
  • Reply.io
  • PersistIQ
  • PandaDoc
  • DocuSign
  • Typeform
  • Wufoo
  • JustCall
  • LeadsBridge
  • Dropbox
  • JustCall
  • RingCentral
  • HubSpot
  • Zapier
  • MailChimp

User reviews


User reviews in total: 11

10
1
0
0
0

Average Rating:

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The most favorable review

Traci

2 months ago


Pros: Prosper Works provides greatn integration with Google Apps and we are able to use all options with my Gmail account. Whenever I have conversation with a client through email I can click on its name and add the person as lead. I really like that I can do my work directly from Gmail and add new tasks on Google Calendar.

Cons: It lacks integration with Quickbooks.

The least favorable review

Stephanie

9 months ago


Pros: I like that within ProsperWorks there are great integrations with Gmail accounts and Google Apps. We are able to manage our contacts, companies and opportunities. We can import contact with whole information from social media. The UI is great and it offers great sales pipelines configurations. We are able to switch between various pipelines.

Cons: I’d like to see features with VOIP services, click-to-dial feature and pop-up customer contact page on incoming calls.

Published 2 months ago
Verified
user
Prosper Works provides greatn integration with Google Apps and we are able to use all options with my Gmail account. Whenever I have conversation with a client through...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Prosperworks provides an integration with Google Apps and this is what I like most about this software. We are able to work with our


What do you think about this review? Great Poor
Published 3 months ago
Verified
user
This is intuitive and straightforward system with great design. This is wonderful system for small-sized businesses, the paltform offers great interface and there is...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
I like the integration with Google Apps, and I like that we can work with CRM systems that are all similar. ProsperWorks saves us time and this means that we have more...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
This CRM system works perfectly and the integration is highly useful and flexible because we can work from our Google Accounts. The UI is straightforward and intuitive...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I love the integration with Google Apps, it’s the best thing when it comes to this software. We have worked with other CRM systems as well, I can say they are all...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I like that within ProsperWorks there are great integrations with Gmail accounts and Google Apps. We are able to manage our contacts, companies and opportunities. We can...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
The CRM system works great and the integration is useful for us because we work from our Google accounts. Its interface is intuitive and straightforward, it provides huge...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
ProsperWorks is intuitive, flexible and simple tool with great options for customization. You don’t have to spend lot of time in learning the program. I really like the...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I’ve tried other CRM tools before Prosperworks, but I prefer this one because of the integration with Google Apps. We managed to eliminate all duplicates. I often use...



What do you think about this review? Great Poor

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