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Virtuagym Review

Virtuagym
Our score: 9.2 User satisfaction: 98%

What is Virtuagym?

Virtuagym is a cloud-based fitness membership and coaching application, a one-stop fitness software solution for personal trainers, health clubs, and other fitness professionals.  Since its launch in 2008, Virtuagym provides thousands of businesses worldwide with powerful solutions for both client coaching and membership management.

Sustained development in capabilities has enabled Virtuagym to become an ultimate fitness platform for businesses of all scale and sizes providing exercise and nutrition coaching, client and staff management, scheduling, invoicing, online coaching nutrition coaching, online payments, access control among others.

With Virtuagym, fitness professionals can focus on effective fitness coaching, while running a successful business. Virtuagym’s custom branded apps and online community are a perfect way to promote a club’s or a trainer’s brand and boost client engagement. Flexible membership options and hardware and other essential third-party integrations offer ample opportunity for rapid and sustained revenue growth. Along with this, Virtuagym allows the businesses to accept payments in different forms like cash or direct debit cards with automated online payment modes. This adds to the ease with which members can use Virtuagym.

Along with these robust features, Virtuagym is backed by outstanding customer service. This and integrated business models offer plenty opportunities to generate revenue with Virtuagym.

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Overview of Virtuagym Benefits

1.  Comprehensive fitness module attracts more members.

Combining focus on physical fitness programs and nutrition software directly appeals to health-conscious individuals who see health in a holistic way, addressing not only the rigors of physical discipline but also of nutrition balance.

2.  Fitness in the age of IoT and the cloud.

It’s no secret that no business is immune to the advances of doing business via the cloud around the concept of internet of things. By porting its operations to the cloud, Virtuagym ushers fitness business into the most advanced ways of addressing the needs of its health conscious customers and its own operations.

3.  Convenience all around.

Online sign up, payment via PayPal or PaySafe, online coaching removes many known hassles for business owners, fitness trainers and coaches, leaving them more time to focus on things that matter to them.

4.  POS software, cloud access and reporting minimizes risks of fitness business.

Like most businesses, providing fitness services to paying customers involve some chance of lost revenues and assets. Real-time access to data systems allow owners to sniff anything that is out of place instantly.

5.  Rich tool for creative promotional and loyalty programs.

Fitness businesses have many avenues to increase their revenues while ensuring they keep their existing customers happy and loyal to their establishment. Virtuagym takes advantage of those windows to advance the interest of the business by making sure customers keep coming back.

6.  Easy communication.

Most users of Virtuagym point to how the platform has made it easy for coaches and customers to communicate easily and work out the training and nutrition programs that matter to the customers.

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Overview of Virtuagym Features

  • Membership management
  • Online payments
  • Session credit system
  • Retention dashboard
  • Business models
  • Invoicing
  • Webshop & online sign up
  • Hardware
  • Training plan editor
  • Nutrition software
  • Club community
  • Scheduling & booking
  • Online coaching
  • Business intelligence
  • Online scheduling
  • Member engagement
  • Coaching services
  • Mobile apps
  • Workout Plan Templates
  • Branded Club App
  • Online And In-App Booking
  • Payment Management
  • Attendance Monitoring
  • RFID Check-In System
  • Point Of Sale (POS)
  • Automated Invoices By Email
  • Integrated Online Payment Service
  • Progress Tracking
  • Member Profiles
  • Support For Credit-Based Services
  • Multi-Visit Passes
  • Member Filtering
  • Online Webshop
  • Financial Reporting
  • Access Control
  • Mobile Integrations with activity trackers and body composition monitors
  • Branded Community Portal
  • Member Challenges And Rewards
  • Multi-Language Member Emails
  • Integration: PayPal, PaySafe, Github, Facebook, Twitter

What Problems Will Virtuagym Solve?

Problem: I own many hats

As a fitness operator, you know the success of your business depends on how deftly you juggle your roles as a business owner, as a class instructor and as trainer. By taking over those parts of the business that it can handle, Virtuagym allows you to do away with some of the hats that keeps you from the ones that will really determine the outcome of your business operation.

Problem: Competition all around

Fitness centers are booming everywhere like mushroom, squeezing profit margins like never before. If you want to stay alive in the business, you need a sizable dose of imagination to create meaningful loyalty programs that ensure your clients do not leave you for other fitness centers at the drop of a hat. Virtuagym not only allows you to drum up those promotional programs, it also provides the modern conveniences that not many fitness centers can match.

Problem: Overseeing bookings, payments

Fitness customers only have so much time to look after their bodies, and a large number of them prefer to have their sessions done in many ways, not just physically presenting themselves at your business site. Online booking and payment, tracking attendance and managing cancellations are heaven-sent capabilities that Virtuagym allows at the click of button.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Virtuagym Position In Our Categories

Because businesses have their own business needs, it is reasonable that they abstain from paying for a one-size-fits-all, “perfect” business application. Needless to say, it is futile to discover such application even among sought-after software products. The clever step to do can be to write the several critical functions that necessitate investigation including essential features, budget, skill competence of staff, business size, etc. After which, you must do your product research through and through. Go over these Virtuagym evaluations and scrutinize each of the applications in your list more closely. Such all-encompassing research can make sure you circumvent mismatched software solutions and choose the system which has all the benefits your business requires.

Position of Virtuagym in our main categories:

TOP 5

Virtuagym is one of the top 5 Club & Membership Management Software products

If you are considering Virtuagym it may also be a good idea to investigate other subcategories of Club & Membership Management Software collected in our database of SaaS software reviews.

Each organization has different wants and requires an application that can be customized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you want it for. Read some Virtuagym Club & Membership Management Software reviews and ask yourself do you want basic tools or do you want sophisticated tools? Are there any industry-specific features that you are looking for? Get the answers to these queries to aid your search. There are multiple elements that you need to mull over and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that offers all that you require to boost your organization competence and productivity.

How Much Does Virtuagym Cost?

Virtuagym Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Virtuagym pricing details?

Virtuagym Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

The pricing of Virtuagym is based on subscription, available only upon quote request. Contacting the vendor is required for a custom pricing that fits your specific needs. You can also request a demo for a firsthand assessment of its tools and features.

User Satisfaction

Positive Social Media Mentions 66
Negative Social Media Mentions 1

We are aware that when you make a decision to purchase a Club & Membership Management Software it’s vital not only to learn how professionals rank it in their reviews, but also to check if the real users and enterprises that use it are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Virtuagym reviews across a vast array of social media sites. The information is then displayed in a simple to digest form revealing how many customers had positive and negative experience with Virtuagym. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Portugese
  • Turkish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Virtuagym?

Virtuagym is an open ecosystem, giving you one single platform to manage your business. You can connect to its cloud platform, Life Fitness Connect, Fitbit and Neo Health.

Additionally, Virtuagym integrates with the following popular platforms:

  1. PayPal
  2. PaySafe
  3. Mollie
  4. Github
  5. GoCardless
  6. Ideal
  7. Perkville
  8. Fitbit
  9. Google Fit
  10. Fitbit
  11. Automatic Systems
  12. Facebook
  13. Twitter

 

Virtuagym User Reviews

Virtuagym average rating:

Average score
2.4/5 (2 user reviews)
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

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The most favorable review

Nova

PROS: Features workout support that helps us in creating diet plans and workout routines. It lets us create and store profiles too, which is perfect for handling custom routines for each member or client. It also handles group discussions, allows our staff to login on the online store, and we get a useful class listing.

CONS: It has a sluggish notification system. It works too slowly when alerting you, or when linking you to a larger platform.

Reviewed 4 years ago

Read full review >

The least favorable review

ELAD MOR

PROS: The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles

CONS: Customer service is poor, they don't have an office in the US. Onboarding process is very poor and very long while we are paying an unfinished product. Most of the built in features like 'workouts' 'challenges' and 'schedule' are very limited and not easy to use.

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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A platform that any fitness gym needs

Read full review >
Nova
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: Publishing

PROS: Features workout support that helps us in creating diet plans and workout routines. It lets us create and store profiles too, which is perfect for handling custom routines for each member or client. It also handles group discussions, allows our staff to login on the online store, and we get a useful class listing.

CONS: It has a sluggish notification system. It works too slowly when alerting you, or when linking you to a larger platform.

What do you think about this review?

Great Poor

Not what I expected

Read full review >
ELAD MOR
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 24.02.2021 Company Size: N/A Industry: N/A

PROS: The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles

CONS: Customer service is poor, they don't have an office in the US. Onboarding process is very poor and very long while we are paying an unfinished product. Most of the built in features like 'workouts' 'challenges' and 'schedule' are very limited and not easy to use.

What do you think about this review?

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Virtuagym user reviews

A platform that any fitness gym needs

Read full review >
Nova
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: Publishing

Not what I expected

Read full review >
ELAD MOR
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 24.02.2021 Company Size: N/A Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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