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Vlocity REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 7.3

What is Vlocity?

Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.

It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript,  and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.

Overview of Vlocity Benefits

Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.

Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.

Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.

Overview of Vlocity Features

  • Omniscript
  • Industry console
  • DataRaptor
  • Process engine
  • Mobile and Vlocity wear
  • Clickstream Analytics

Vlocity Position In Our Categories

Position of Vlocity in our main categories:

500

Vlocity is one of the top 500 Business Process Management Softwareproducts

500

Vlocity is one of the 500
Business Process Management Software products


If you are interested in Vlocity it could also be a good idea to check out other subcategories of Best Business Process Management Software gathered in our base of SaaS software reviews.

Every business is different, and can call for a special Business Process Management Software solution that will be designed for their company size, type of clients and staff and even specific niche they deal with. We advise you don't count on getting a perfect software that will work for every business regardless of their background is. It may be a good idea to read a few Vlocity reviews first and even then you should remember what the solution is supposed to do for your business and your staff. Do you need a simple and straightforward service with just elementary features? Will you really use the complex tools required by experts and big enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy solution that will match your budget.

How Much Does Vlocity Cost?

Vlocity Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vlocity reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vlocity. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

330

NEGATIVE SOCIAL MENTIONS

4

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • Dutch
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are Vlocity pricing details?

Vlocity Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Vlocity?

Vlocity integrates with the following business systems and applications:

  • Accenture
  • Deloitte
  • Matrixx
  • IBM
  • KPMG
  • Capgemini

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