Vlocity Review
What is Vlocity?
Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.
It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript, and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.
Show MoreOverview of Vlocity Benefits
Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.
Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.
Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.
Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.
Show MoreOverview of Vlocity Features
- Omniscript
- Industry console
- DataRaptor
- Process engine
- Mobile and Vlocity wear
- Clickstream Analytics
Vlocity Position In Our Categories
Since businesses have distinctive business requirements, it is only prudent they steer clear of selecting an all-in-one, ideal software system. Nonetheless, it would be almost impossible to pinpoint such a software system even among well-known software products. The better thing to do can be to spell out the different major factors which merit research like critical features, plans, skill ability of staff, company size, etc. Next, you must double down on your product research thoroughly. Read some Vlocity evaluations and scrutinize each of the applications in your shortlist more closely. Such detailed research ensures you take out unsuitable software solutions and select the system that has all the features your company requires.
Position of Vlocity in our main categories:
TOP
500
Vlocity is one of the top 500 Business Process Management Software products
If you are interested in Vlocity it could also be sensible to analyze other subcategories of Business Process Management Software listed in our database of SaaS software reviews.
It is crucial to realize that almost no service in the Business Process Management Software category is going to be an ideal solution able to match all the needs of all company types, sizes and industries. It may be a good idea to read a few Vlocity Business Process Management Software reviews first as specific services can dominate just in a very narrow set of applications or be designed with a very specific type of industry in mind. Others can work with an idea of being easy and intuitive and as a result lack advanced elements desired by more experienced users. You can also come across solutions that cater to a wide group of users and give you a complex feature base, but this usually comes at a more expensive cost of such a software. Make sure you're aware of your needs so that you get a service that provides all the functionalities you search for.
How Much Does Vlocity Cost?
Vlocity Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Vlocity pricing details?
Vlocity Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We realize that when you choose to get a Business Process Management Software it’s vital not only to find out how professionals rank it in their reviews, but also to find out whether the actual users and companies that bought this software are genuinely content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vlocity reviews across a wide array of social media sites. The information is then displayed in a simple to digest form indicating how many people had positive and negative experience with Vlocity. With that information available you will be ready to make an informed business choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Dutch
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Vlocity?
Vlocity integrates with the following business systems and applications:
- Accenture
- Deloitte
- Matrixx
- IBM
- KPMG
- Capgemini
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