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Vlocity REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 7.3

What is Vlocity?

Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.

It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript,  and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.

Overview of Vlocity Benefits

Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.

Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.

Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.

Overview of Vlocity Features

  • Omniscript
  • Industry console
  • DataRaptor
  • Process engine
  • Mobile and Vlocity wear
  • Clickstream Analytics

Vlocity Position In Our Categories

Position of Vlocity in our main categories:

200

Vlocity is one of the top 200 Business Process Management Softwareproducts

200

Vlocity is one of the 200
Business Process Management Software products


If you are interested in Vlocity it might also be beneficial to investigate other subcategories of Best Business Process Management Software collected in our database of SaaS software reviews.

Every organization has different needs and needs an application that can be customized for their size, kind of staff members and clients, and the particular industry they are in. For these reasons, no system can proffer perfect tools off-the-shelf. When you look for a software system, first be sure what you require it for. Read some Vlocity reviews and ask yourself do you desire basic functionality or do you require sophisticated features? Are there any industry-specific features that you are looking for? Find the answers to these questions to assist your search. There are multiple factors that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, try out a few free trials, and finally select the system that presents all that you want to improve your company efficiency and productivity.

How Much Does Vlocity Cost?

Vlocity Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vlocity reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vlocity. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

330

NEGATIVE SOCIAL MENTIONS

4

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • Dutch
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are Vlocity pricing details?

Vlocity Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Vlocity?

Vlocity integrates with the following business systems and applications:

  • Accenture
  • Deloitte
  • Matrixx
  • IBM
  • KPMG
  • Capgemini

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