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Vlocity REVIEW

Business Process Management Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 7.3

What is Vlocity?

Vlocity is a leading cloud software company that delivers comprehensive cloud and mobile software which embed industry-specific process and functionality. The platform is designed to dwell on Salesforce’s capabilities to enable businesses to achieve better time to value and faster agility. Vlocity transforms businesses in the energy, public sector, health insurance, communication & media, and insurance & financial services.

In addition, it powers industry cloud apps with reliable solutions which include; Vlocity OmniScript, Industry Console, DataRaptor, Process Engines, Vlocity mobile & Vlocity wear, and Clickstream Analytics. The solutions come with unique features which empower innovative, customer-centric businesses to provide unified customer experiences.

Overview of Vlocity Benefits

Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.

Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.

Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.

Overview of Vlocity Features

  • Omniscript
  • Industry console
  • DataRaptor
  • Process engine
  • Mobile and Vlocity wear
  • Clickstream Analytics

Vlocity Position In Our Categories

Position of Vlocity in our main categories:

200

Vlocity is one of the top 200 Business Process Management Software products

200

Vlocity is one of the 200
Business Process Management Software products


If you are considering Vlocity it could also be beneficial to analyze other subcategories of Best Business Process Management Software listed in our base of SaaS software reviews.

Every company has different wants and needs a software that can be personalized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no system can proffer perfect tools off-the-shelf. When you try to find a software product, first be sure what you need it for. Read some Vlocity reviews and ask yourself do you need basic tools or do you need sophisticated tools? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these queries to assist your search. There are plenty of aspects that you need to mull over and these include your finances, particular business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the system that offers all that you require to improve your firm effectiveness and productivity.

How Much Does Vlocity Cost?

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vlocity reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vlocity. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

330

NEGATIVE SOCIAL MENTIONS

4

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • Germany
  • India
  • France
  • Italy
  • Dutch
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are Vlocity pricing details?

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Vlocity?

Vlocity integrates with the following business systems and applications:

  • Accenture
  • Deloitte
  • Matrixx
  • IBM
  • KPMG
  • Capgemini

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