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WhatConverts Review

WhatConverts
Our score: 7.9 User satisfaction: N/A

What is WhatConverts?

WhatConverts is a customer relationship management software that is designed to track calls, view leads generated from multiple channels such as web forms, chat sessions, and eCommerce transactions; and manage those leads to have an easy access to marketing information and metrics. The tool offers an integrated business reporting that aids agencies to analyze the effectiveness of marketing methods and campaigns; and determine which lead sources and targets  are generating sales value.

A noticeable and unique feature of WhatConverts is the manner in which it tracks and reports leads. The software traces a lead back to the source where it originated. It tracks leads from multiple sources which include search engines such as Google, Bing and Yahoo. It also collects leads and conversions from social media platforms, directory sites, referring sites as well as paid searches like AdWords. In  tracking a lead, the specific marketing campaign/method used that generated such lead is also provided. Even the keyword used by that triggered the lead is available in this software.

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Overview of WhatConverts Benefits

This method of tracking allows WhatConverts users to retrieve detailed marketing information from a specific date range. So, if the lead had been generated in an earlier time, the challenge of tracking it back is avoided. Hence, agencies would be able to access a wide range of data that is not limited only to a specific time frame. As a result, marketing strategies will be formulated well and decision-making becomes holistic due to WhatConverts’ Lead Tracking and Reporting Feature.

Another feature of WhatConverts is Lead Qualification. This feature allows users to analyze and review all leads to be able to evaluate which leads are quotable//qualified and which ones are not. This is accessible in the Lead Details. The labelling of leads makes WhatConverts users filter those leads that have sales value. These qualified leads are shown in the Quote Values By Source and Quote Valued By Keyword  drop-down options under Reporting tab. This feature promotes an extensive analysis of lead generation data since the software also provides a feedback option in evaluating each leads.

When a lead is tied up with a specific channel like a phone call, WhatConverts users won’t just see information in plain texts or numbers. The Call-Recording Feature of this call-tracking and lead- tracking tool is one of its prominent add-ons. The voice recording is found also inside the Lead Details page for leads that are generated through calls. The significance of this feature is that it offers users to evaluate leads from actual interactions that are recorded, checking the sales flow of these conversations.

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Overview of WhatConverts Features

  • Source Tracking
  • Lead Management
  • Campaign Management
  • Track, Log, and Store Lead Conversions
  • Store and Track Phone Calls, Web Form Leads and Chat Sessions
  • Detailed Business Reports Based on Metrics
  • Keyword and Campaign Data appended to each call received

WhatConverts Position In Our Categories

Since companies have special business-related requirements, it is reasonable that they steer clear of getting a one-size-fits-all, “perfect” software solution. Nonetheless, it is almost impossible to try to find such a software product even among branded software products. The practicable step to do can be to shortlist the varied major functions that necessitate analysis such as major features, pricing, technical skill ability of staff members, business size, etc. Then, you must follow through your product research thoroughly. Go over these WhatConverts reviews and scrutinize the other software options in your list more closely. Such detailed research ensure you steer clear of unsuitable applications and select the system that meets all the function your business requires to achieve growth.

Position of WhatConverts in our main categories:

TOP 500

WhatConverts is one of the top 500 CRM Software products

If you are considering WhatConverts it could also be sensible to analyze other subcategories of CRM Software collected in our database of SaaS software reviews.

Enterprises have different wants and requirements and no software platform can be ideal in such a scenario. It is useless to try to find an ideal out-of-the-box software app that fulfills all your business wants. The smart thing to do would be to adapt the system for your unique requirements, worker skill levels, finances, and other aspects. For these reasons, do not hurry and subscribe to well-publicized leading solutions. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your homework, look into each short-listed platform in detail, read a few WhatConverts CRM Software reviews, call the vendor for clarifications, and finally settle for the app that offers what you require.

How Much Does WhatConverts Cost?

WhatConverts Pricing Plans:

Free Trial

WhatConverts Plus Plan

$30/month

WhatConverts Agency Plan

$100/month

WhatConverts Enterprise Plan

By quote

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What are WhatConverts pricing details?

WhatConverts Pricing Plans:

Free Trial

WhatConverts Plus Plan

$30/month

WhatConverts Agency Plan

$100/month

WhatConverts Enterprise Plan

By quote

WhatConverts offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

WhatConverts Plus Plan – $30/month

  • $35/month usage credit
  • Call tracking
  • Phone numbers – local and toll-free
  • Web Form and Transaction Tracking
  • Keyword, Campaign, and Visitor Tracking
  • Marketing Channel and Keyword Reporting
  • Lead Management and Reporting
  • Google Analytics and Adwords Integration
  • API and Third Party Integrations

WhatConverts Agency Plan – $100/month

  • $125/month usage credit
  • Phone numbers – local and toll-free
  • Call tracking
  • All WhatConverts Plus features
  • Unlimited accounts
  • White-labeled subdomain
  • Custom branded reporting & notifications
  • Client management
  • Account setup service

WhatConverts Enterprise Plan – by quote

 

  • High volume customers with enterprise service and support

 

 

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to purchase a CRM Software it’s important not only to learn how experts score it in their reviews, but also to find out if the actual users and enterprises that use it are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WhatConverts reviews across a vast range of social media sites. The information is then featured in an easy to understand form indicating how many customers had positive and negative experience with WhatConverts. With that information at hand you will be prepared to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for WhatConverts?

Lead data from WhatConverts can be used for other applications to any purpose depending on the functionalities of the integrated app. Call Tracking data for example can be integrated with Google Analytics and imports keyword tracking into Google AdWords. Integration with Google Analytics is recommended for those who would want a deeper analysis of lead data from call, web form and chat tracking. For Google AdWords integration, this will analyze the traffic in a website that are coming from AdWords.

Other integrations include:

  • Zapier
  • Salesforce
  • Zoho CRM
  • Webhooks
  • WordPress
  • LiveChat
  • Bing Ads
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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