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$49.99

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RepairShopr REVIEW

CRM Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 9.1

What is RepairShopr?

RepairShopr is an all-in-one CRM software designed for repair shops; and it consolidates marketing, point of sale, invoicing and estimating, and ticketing systems into a very comprehensive CRM platform. Described as a fast, responsive, and robust CRM software; RepairShopr is used by all types of repair shops and field service businesses. These repair shops and services include computer, cell phone, watch, jewelry automotive, electronics, electrical  musical instruments, scuba, bike, drone, shoe, HVAC, and MSP/IT.

As a very robust software, RepairShopr offers an all-in-one system; which aims to increase shop efficiency, build customer relationships, and promote business growth. In addition to its integration of POS, marketing, invoicing, and ticketing systems; it offers appointment, inventory, and web management capabilities.

 

Overview of RepairShopr Benefits

The ticketing system is regarded as the heart and soul of any repair shops. On this premise, RepairShopr provides a ticketing system that enables users to track their tickets and to keep their customers updated on the status of a repair work. This system ensures that the technician or staff will never miss out any important parts of a repair workflow.

The ticketing system of RepairShopr provides Ticket Progress Bars, which indicate what have been accomplished so  far for an open ticket. As an example, when there is a ticket created for a computer hardware repair and diagnosis has already been made; the Ticket Progress Bar for Diagnostic will turn to green, indicating that the diagnosis is completed.

The customer will be updated with the aid of notes/comments on diagnosis  saved in the ticket. Once the customer approves the recommended repair work plus its charges and fees, the technician then can start the work. When the work is done, the technician will send an invoice to the customer and, eventually,  the ticket will be closed as resolved .

Another feature of RepairShopr is its marketing functionality. The CRM software, as mentioned earlier, integrates a marketing system into its platform. This allows users to create campaigns, which content can be customized by the users themselves. Technicians will be able to send quick follow-up notes to customers, reminding them to keep in touch if issues will arise. Users can also create lists of customers, which they can target for sales and promotions.

RepairShopr also features a website management capability. It enables users to deploy wizards to their own website, which capture information related to  a customer’s  issue, such as the type of device he or she is using. Tickets can also be created right from their own website.

Overview of RepairShopr Features

  • Ticketing System
  • Marketing Tools
  • POS
  • Website Management
  • Customer Web Portal
  • Billing, Invoicing, and Estimating
  • Inventory Management
  • Customizable Intake Form
  • Field Service/Appointments
  • Leads Tracking
  • App Integrations & API

RepairShopr Position In Our Categories

Position of RepairShopr in our main categories:

50

RepairShopr is one of the top 50 Business Process Management Software products

50

RepairShopr is one of the 50 CRM Software products

50

RepairShopr is one of the 50
Business Process Management Software products

50

RepairShopr is one of the 50
CRM Software products


If you are interested in RepairShopr it could also be beneficial to examine other subcategories of Best Business Process Management Software gathered in our base of SaaS software reviews.

Since each company has particular business requirements, it is advisable for them to refrain from searching for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such an app even among market-leading software applications. The clever thing to do would be to list the various vital factors that require consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some RepairShopr reviews and check out each of the other systems in your shortlist in detail. Such in-depth homework can make sure you reject ill-fitting systems and choose the solution that provides all the features you need for business success.

How Much Does RepairShopr Cost?

RepairShopr offers four enterprise pricing plans, depending on the size of your repair shop and the specifications of your business. Check the details of each plan, and choose the one that works for you:

RepairShopr Hobbyist

  • Free
  • 25Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal

RepairShopr One-Man Army

  • $49.99/Month
  • 75 Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Repair Shop

  • $99.99/Month
  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Big Chain

  • $99.99/Location/Month
  • UnlimitedTickets & Invoices / Month
  • 2+Locations
  • 10 User Accounts Per Location
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RepairShopr reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RepairShopr. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

18

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are RepairShopr pricing details?

RepairShopr offers four enterprise pricing plans, depending on the size of your repair shop and the specifications of your business. Check the details of each plan, and choose the one that works for you:

RepairShopr Hobbyist

  • Free
  • 25Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal

RepairShopr One-Man Army

  • $49.99/Month
  • 75 Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Repair Shop

  • $99.99/Month
  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Big Chain

  • $99.99/Location/Month
  • UnlimitedTickets & Invoices / Month
  • 2+Locations
  • 10 User Accounts Per Location
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

What integrations are available for RepairShopr?

RepairShopr supports the following integrations:

  • Recur
  • ninja MSP
  • mobile defenders
  • WATCHMAN
  • DOMO
  • vantiv
  • Quickbooks
  • Xero
  • zapier
  • flowroute
  • REPAIRTECH
  • Kabuto
  • IFIXIT
  • SCREENCONNECT
  • CloudBerry Lab
  • sourcely
  • WooCommerce
  • MailChimp
  • MAXfocus
  • ConnectWise Importer
  • Office365
  • Wikipedia
  • Formstack
  • toggl
  • Teamviewer
  • Slack
  • Clicaktell
  • Dropbox
  • PayPal
  • Square
  • Authorize.net gateway
  • Stripe.com
  • Google Calendar
  • Chrome and Google Cloud Print
  • USPS

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