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$49.99

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RepairShopr REVIEW

CRM Software

1 user review
USER SATISFACTION 100%
OUR SCORE 9.1

What is RepairShopr?

RepairShopr is an all-in-one CRM software designed for repair shops; and it consolidates marketing, point of sale, invoicing and estimating, and ticketing systems into a very comprehensive CRM platform. Described as a fast, responsive, and robust CRM software; RepairShopr is used by all types of repair shops and field service businesses. These repair shops and services include computer, cell phone, watch, jewelry automotive, electronics, electrical  musical instruments, scuba, bike, drone, shoe, HVAC, and MSP/IT.

As a very robust software, RepairShopr offers an all-in-one system; which aims to increase shop efficiency, build customer relationships, and promote business growth. In addition to its integration of POS, marketing, invoicing, and ticketing systems; it offers appointment, inventory, and web management capabilities.

 

Overview of RepairShopr Benefits

The ticketing system is regarded as the heart and soul of any repair shops. On this premise, RepairShopr provides a ticketing system that enables users to track their tickets and to keep their customers updated on the status of a repair work. This system ensures that the technician or staff will never miss out any important parts of a repair workflow.

The ticketing system of RepairShopr provides Ticket Progress Bars, which indicate what have been accomplished so  far for an open ticket. As an example, when there is a ticket created for a computer hardware repair and diagnosis has already been made; the Ticket Progress Bar for Diagnostic will turn to green, indicating that the diagnosis is completed.

The customer will be updated with the aid of notes/comments on diagnosis  saved in the ticket. Once the customer approves the recommended repair work plus its charges and fees, the technician then can start the work. When the work is done, the technician will send an invoice to the customer and, eventually,  the ticket will be closed as resolved .

Another feature of RepairShopr is its marketing functionality. The CRM software, as mentioned earlier, integrates a marketing system into its platform. This allows users to create campaigns, which content can be customized by the users themselves. Technicians will be able to send quick follow-up notes to customers, reminding them to keep in touch if issues will arise. Users can also create lists of customers, which they can target for sales and promotions.

RepairShopr also features a website management capability. It enables users to deploy wizards to their own website, which capture information related to  a customer’s  issue, such as the type of device he or she is using. Tickets can also be created right from their own website.

Overview of RepairShopr Features

  • Ticketing System
  • Marketing Tools
  • POS
  • Website Management
  • Customer Web Portal
  • Billing, Invoicing, and Estimating
  • Inventory Management
  • Customizable Intake Form
  • Field Service/Appointments
  • Leads Tracking
  • App Integrations & API

RepairShopr Position In Our Categories

Position of RepairShopr in our main categories:

50

RepairShopr is one of the top 50 Business Process Management Softwareproducts

Top
20

RepairShopr is one of the 20 CRM Softwareproducts

50

RepairShopr is one of the 50
Business Process Management Software products

20

RepairShopr is one of the 20
CRM Software products


If you are considering RepairShopr it might also be sensible to investigate other subcategories of Best Business Process Management Software gathered in our base of SaaS software reviews.

Organizations have diverse needs and requirements and no software platform can be perfect in such a situation. It is pointless to try to find an ideal out-of-the-box software system that meets all your business requirements. The intelligent thing to do would be to modify the application for your specific wants, employee skill levels, finances, and other factors. For these reasons, do not hasten and invest in well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your research, check out each short-listed application in detail, read a few RepairShopr reviews, contact the seller for clarifications, and finally settle for the product that offers what you need.

How Much Does RepairShopr Cost?

RepairShopr Pricing Plans:
Free trial
RepairShopr Hobbyist
Free
RepairShopr One-Man Army
$49.99/Month
RepairShopr Repair Shop
$99.99/Month
RepairShopr Big Chain
$99.99/Location/Month

RepairShopr offers four enterprise pricing plans, depending on the size of your repair shop and the specifications of your business. Check the details of each plan, and choose the one that works for you:

RepairShopr Hobbyist

  • Free
  • 25Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal

RepairShopr One-Man Army

  • $49.99/Month
  • 75 Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Repair Shop

  • $99.99/Month
  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Big Chain

  • $99.99/Location/Month
  • UnlimitedTickets & Invoices / Month
  • 2+Locations
  • 10 User Accounts Per Location
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RepairShopr reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RepairShopr. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

18

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

RepairShopr User Reviews

Anonymous Reviewer

5 months ago
Verified
user


What are RepairShopr pricing details?

RepairShopr Pricing Plans:
Free trial
RepairShopr Hobbyist
Free
RepairShopr One-Man Army
$49.99/Month
RepairShopr Repair Shop
$99.99/Month
RepairShopr Big Chain
$99.99/Location/Month

RepairShopr offers four enterprise pricing plans, depending on the size of your repair shop and the specifications of your business. Check the details of each plan, and choose the one that works for you:

RepairShopr Hobbyist

  • Free
  • 25Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal

RepairShopr One-Man Army

  • $49.99/Month
  • 75 Tickets & Invoices/Month
  • OneLocation
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Repair Shop

  • $99.99/Month
  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

RepairShopr  Big Chain

  • $99.99/Location/Month
  • UnlimitedTickets & Invoices / Month
  • 2+Locations
  • 10 User Accounts Per Location
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month
  • Snail Mail
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers

What integrations are available for RepairShopr?

RepairShopr supports the following integrations:

  • Recur
  • ninja MSP
  • mobile defenders
  • WATCHMAN
  • DOMO
  • vantiv
  • Quickbooks
  • Xero
  • zapier
  • flowroute
  • REPAIRTECH
  • Kabuto
  • IFIXIT
  • SCREENCONNECT
  • CloudBerry Lab
  • sourcely
  • WooCommerce
  • MailChimp
  • MAXfocus
  • ConnectWise Importer
  • Office365
  • Wikipedia
  • Formstack
  • toggl
  • Teamviewer
  • Slack
  • Clicaktell
  • Dropbox
  • PayPal
  • Square
  • Authorize.net gateway
  • Stripe.com
  • Google Calendar
  • Chrome and Google Cloud Print
  • USPS

User reviews


1 Review

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Published 5 months ago
Verified
user
Pro
review
Simple to import Sku's & initial set up




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