WorforceOptimizer Review

Our score: 8.0 User satisfaction: 100%

What is WorforceOptimizer?

WorkforceOptimizer is an employee management solution whose main strength is intelligent, predictive, and dynamic workforce scheduling. It helps companies, organizations, and businesses from various industries to effectively utilize and manage their staff resources so they can meet customer demand, deliver fast and reliable service, improve employee productivity and retention, and gain an edge over their competitors. 

WorkforceOptimizer’s employee scheduling features make it different from other software of the same type. The software solution performs mathematical calculations and statistical analyses to aid users in preparing the right schedules based on customer demand. What’s more, it has the ability to anticipate future workload and staffing based on skill, role, or area. If users need to make some changes to employees’ schedules due to certain events they didn’t expect, they will be able to do that in real-time. 

The employee management solution is built with an interactive dashboard that makes it easy for executives and managers to obtain insights into staff deployment and performance throughout the entire organization. It also generates reports that identify desired or undesired scheduling practices and patterns. WorkforceOptimizer offers features that are beneficial for employees themselves, such as bidding on future shifts they prefer and trading shift with their co-workers using the self-service web and mobile apps. 

Overview of WorforceOptimizer Benefits

Improve Service Quality

WorkforceOptimizer gives organizations and businesses the opportunity to improve the quality of service they are delivering to their customers by allowing them to implement an intelligent, predictive, and dynamic approach to workforce scheduling. The employee management solution enables users to instantly identify understaffing and service shortage issues throughout their organization, which could be the result of unexpected changes in employees’ schedules like sick leaves and workload fluctuations. 

To immediately address such issues, the solution automatically pinpoints staff who can replace those ones who were originally scheduled. The replacement staff is chosen based on their shift availability, skill level, and preferred future schedules. WorkforceOptimizer also leverages Machine Learning to help users plan and prepare employees’ schedules ahead of time, predicting the size of the workforce they need to deploy for possible workloads in the future. 

Increase Employee Retention

An employee management solution is a great tool for increasing employee retention. Equipped with employee self-service features, WorkforceOptimizer makes sure that employees themselves play an active role in the scheduling process.  For example, employees can use the solution’s web and mobile applications to specify whether or not they are available for future shifts. Moreover, WorkOptimizer has a unique bidding system that enables them to bid on the schedules they prefer to take later on. The system then collects all the bids from employees, performs calculations, and allocates the rosters fairly. 

Trading of schedules between employees is another feature included in WorkforceOptimizer. With this feature, employees will be able to swap schedules with each other. The solution automatically sends a notification to the employee who received the trade request. As employees utilize these features, they are more likely to feel satisfied with their jobs and stay with the organization. 

Make Informed Decisions

WorkforceOptimizer’s’ reporting capabilities are useful for executives and managers, giving them complete visibility over how staff resources are allocated and utilized in their organization. They can access reports that contain real-time data and statistics, allowing them to monitor staff coverage, find out if employees’ shift preferences are being fulfilled, and analyze scheduling patterns. The solution, moreover, comes with an intuitive dashboard where they can evaluate the staff performance of each location, department, or workspace and compare it to one another. 

Reduce Payroll Expenses

WorkforceOptimizer helps companies and organizations cut their payroll expenses. The solution prevents them from paying unnecessary overtime fees or wasting a lot of money due to overstaffing. In fact, they can integrate WorkOptimizer with their existing payroll systems. This integration enables the solution to transmit data about overtime, leaves, and claims to the connected payroll system, streamlining payroll management processes and reducing payroll errors.

Overview of WorforceOptimizer Features

  • Predictive Scheduling
  • Supply Management
  • Self-Service Web & Mobile Apps
  • Shift Bidding
  • Shift Swap
  • Dynamic Staff Rescheduling
  • Workforce Analytics
  • Extensive Reports
  • Streamlined Payroll Management

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

WorforceOptimizer Position In Our Categories

Keeping in mind companies have unique business-related needs, it is practical that they steer clear of paying for an all-encompassing, ideal software product. At any rate, it is almost impossible to try to chance on such an app even among sought-after software systems. The logical step to do should be to make a list of the several significant aspects which call for a research including important features, packages, technical skill capability of the employees, organizational size, etc. After which, you must follow through your product research systematically. Go over some of these WorforceOptimizer reviews and explore the other solutions in your shortlist more closely. Such well-rounded research ensure you steer clear of unsuitable apps and buy the system that includes all the features your company requires to realize efficiency.

Position of WorforceOptimizer in our main categories:

TOP 50

WorforceOptimizer is one of the top 50 Employee Scheduling Software products

If you are interested in WorforceOptimizer it might also be beneficial to investigate other subcategories of Employee Scheduling Software gathered in our base of SaaS software reviews.

It is important to note that hardly any software in the Employee Scheduling Software category is a perfect solution that can match all the goals of different company types, sizes and industries. It may be a good idea to read a few WorforceOptimizer Employee Scheduling Software reviews first as specific services can excel only in a very narrow set of applications or be created with a very specific type of industry in mind. Others may work with an intention of being easy and intuitive and consequently lack complicated functions welcomed by more experienced users. You can also come across apps that support a large group of customers and offer a rich feature set, however that frequently comes at a higher cost of such a service. Make sure you're aware of your needs so that you pick a software that has all the elements you search for.

How Much Does WorforceOptimizer Cost?

WorforceOptimizer Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkforceOptimizer’s SMB and enterprise pricing information is available only via quote request. Reach out to the software vendor to get all the details you need,

User Satisfaction

Positive Social Media Mentions 15
Negative Social Media Mentions 0

We realize that when you make a decision to buy Employee Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WorforceOptimizer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WorforceOptimizer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are WorforceOptimizer pricing details?

WorforceOptimizer Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkforceOptimizer’s SMB and enterprise pricing information is available only via quote request. Reach out to the software vendor to get all the details you need,

What integrations are available for WorforceOptimizer?

WorkforceOptimizer seamlessly integrates with your HR, leave management, payroll, authentication, and point-of-sale systems.


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Reviewed By Jenny Chang
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