WorkforceOptimizer Review

Our score: 8.0 User satisfaction: 100%

What is WorkforceOptimizer?

WorkforceOptimizer is an employee management solution whose main strength is intelligent, predictive, and dynamic workforce scheduling. It helps companies, organizations, and businesses from various industries to effectively utilize and manage their staff resources so they can meet customer demand, deliver fast and reliable service, improve employee productivity and retention, and gain an edge over their competitors. 

WorkforceOptimizer’s employee scheduling features make it different from other software of the same type. The software solution performs mathematical calculations and statistical analyses to aid users in preparing the right schedules based on customer demand. What’s more, it has the ability to anticipate future workload and staffing based on skill, role, or area. If users need to make some changes to employees’ schedules due to certain events they didn’t expect, they will be able to do that in real-time. 

The employee management solution is built with an interactive dashboard that makes it easy for executives and managers to obtain insights into staff deployment and performance throughout the entire organization. It also generates reports that identify desired or undesired scheduling practices and patterns. WorkforceOptimizer offers features that are beneficial for employees themselves, such as bidding on future shifts they prefer and trading shift with their co-workers using the self-service web and mobile apps. 

Overview of WorkforceOptimizer Benefits

Improve Service Quality

WorkforceOptimizer gives organizations and businesses the opportunity to improve the quality of service they are delivering to their customers by allowing them to implement an intelligent, predictive, and dynamic approach to workforce scheduling. The employee management solution enables users to instantly identify understaffing and service shortage issues throughout their organization, which could be the result of unexpected changes in employees’ schedules like sick leaves and workload fluctuations. 

To immediately address such issues, the solution automatically pinpoints staff who can replace those ones who were originally scheduled. The replacement staff is chosen based on their shift availability, skill level, and preferred future schedules. WorkforceOptimizer also leverages Machine Learning to help users plan and prepare employees’ schedules ahead of time, predicting the size of the workforce they need to deploy for possible workloads in the future. 

Increase Employee Retention

An employee management solution is a great tool for increasing employee retention. Equipped with employee self-service features, WorkforceOptimizer makes sure that employees themselves play an active role in the scheduling process.  For example, employees can use the solution’s web and mobile applications to specify whether or not they are available for future shifts. Moreover, WorkOptimizer has a unique bidding system that enables them to bid on the schedules they prefer to take later on. The system then collects all the bids from employees, performs calculations, and allocates the rosters fairly. 

Trading of schedules between employees is another feature included in WorkforceOptimizer. With this feature, employees will be able to swap schedules with each other. The solution automatically sends a notification to the employee who received the trade request. As employees utilize these features, they are more likely to feel satisfied with their jobs and stay with the organization. 

Make Informed Decisions

WorkforceOptimizer’s’ reporting capabilities are useful for executives and managers, giving them complete visibility over how staff resources are allocated and utilized in their organization. They can access reports that contain real-time data and statistics, allowing them to monitor staff coverage, find out if employees’ shift preferences are being fulfilled, and analyze scheduling patterns. The solution, moreover, comes with an intuitive dashboard where they can evaluate the staff performance of each location, department, or workspace and compare it to one another. 

Reduce Payroll Expenses

WorkforceOptimizer helps companies and organizations cut their payroll expenses. The solution prevents them from paying unnecessary overtime fees or wasting a lot of money due to overstaffing. In fact, they can integrate WorkOptimizer with their existing payroll systems. This integration enables the solution to transmit data about overtime, leaves, and claims to the connected payroll system, streamlining payroll management processes and reducing payroll errors.

Overview of WorkforceOptimizer Features

  • Predictive Scheduling
  • Supply Management
  • Self-Service Web & Mobile Apps
  • Shift Bidding
  • Shift Swap
  • Dynamic Staff Rescheduling
  • Workforce Analytics
  • Extensive Reports
  • Streamlined Payroll Management

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

WorkforceOptimizer Position In Our Categories

Bearing in mind businesses have unique business demands, it is only rational that they abstain from seeking a one-size-fits-all, “perfect” software system. Having said that, it would be almost impossible to try to stumble on such an app even among popular software systems. The best step to undertake would be to make a list of the different significant aspects that need research such as major features, costing, skill ability of the employees, company size, etc. Then, you should double down on your research fully. Read these WorkforceOptimizer evaluations and check out the other software products in your shortlist in detail. Such detailed product investigation ascertain you keep away from poorly fit software products and select the system that delivers all the tools you require business requires to be successful.

Position of WorkforceOptimizer in our main categories:

TOP 50

WorkforceOptimizer is one of the top 50 Employee Scheduling Software products

If you are interested in WorkforceOptimizer it may also be beneficial to check out other subcategories of Employee Scheduling Software gathered in our database of SaaS software reviews.

Each business has its own characteristics, and can call for a special Employee Scheduling Software solution that will be fit for their business size, type of clients and employees and even individual industry they cater to. We advise you don't count on finding an ideal solution that will work for every company regardless of their background is. It may be a good idea to read a few WorkforceOptimizer Employee Scheduling Software reviews first and even then you should remember what the solution is intended to do for your business and your staff. Do you require an easy and straightforward service with only basic features? Will you actually make use of the complex tools needed by experts and large enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable solution that will match your budget.

How Much Does WorkforceOptimizer Cost?

WorkforceOptimizer Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkforceOptimizer’s SMB and enterprise pricing information is available only via quote request. Reach out to the software vendor to get all the details you need,

User Satisfaction

Positive Social Media Mentions 15
Negative Social Media Mentions 0

We realize that when you make a decision to buy Employee Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WorkforceOptimizer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WorkforceOptimizer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are WorkforceOptimizer pricing details?

WorkforceOptimizer Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkforceOptimizer’s SMB and enterprise pricing information is available only via quote request. Reach out to the software vendor to get all the details you need,

What integrations are available for WorkforceOptimizer?

WorkforceOptimizer seamlessly integrates with your HR, leave management, payroll, authentication, and point-of-sale systems.


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Reviewed By Jenny Chang
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