Yoummday is the world’s first online marketplace of professionals for virtual contact support. It is based in Germany with offices in South Africa and various European countries, and has talents who can speak several languages from all over the world.
Yoummday has many use cases and is being utilized extensively in telesales, market research, translation services, language schools, and more. This means the company covers a wide range of needs no matter which niche a client is in.
Though Yoummday is a global service with a global team of highly-trained professionals, it is an affordable solution. It utilizes the pay-as-you-go model, enabling companies to save financial resources since they pay only for what they use.
Show MoreSkilled Talent Pool
Yoummday makes certain that professionals who comprise their talent pool meet their stringent requirements. These include the ability to speak certain languages and flexibility in working hours. This way, companies who require the assistance of professionals who are adept in certain languages can find them with ease.
Cost-Effective Solution
Because Yoummday abstracts contact centers, companies using the service can save on overhead costs and maintain their profitability. On top of that, they can rest assured that the service is transparent, of top quality, and flexible enough to meet their needs.
Moreover, businesses using Yoummday only shell out money every time they use the service. This lets them funnel more of their finances to other projects rather than spend a big chunk of it on something they use intermittently.
Multiple Contact Platforms
Businesses have varying contact needs. That is something Yoummday is aware of, which is why it offers services in a variety of areas including email, voice, web chat, SMS, and social media platforms. This makes it easier for clients since their support is accessible through the means that are available to them.
Scalable Service
Since they cater to companies of assorted sizes, Yoummday is a scalable solution. They can range from 10 professionals to more than 3,500 in a short span of time, regardless of the support service the client requires.
Show More1. Global Operations
Yoummday provides support to companies all over the world. That is why it has also gone global, with subsidiaries outside of its headquarters in Germany. This allows the service to reach more talents who are capable and meet the standards for offering professional support services to national, regional, and international entities.
2. Scalable Contact Center
For big companies, Yoummday can manage a small group of talents to an entire team numbering to the thousands. This lets companies rest assured that their bases are well-covered in all aspects of support.
3. Cost Savings
With Yoummday, companies can expect a high return on investment as well as huge savings. That is because the company uses the pay-as-you-go model, which means clients are charged per minute rather than per month or even per annum for the service.
Because businesses have their own business requirements, it is prudent they abstain from adopting an all-in-one, “perfect” business application. Nevertheless, it would be hard to chance on such an app even among popular software solutions. The better step to do can be to spell out the different major aspects that require investigation including crucial features, price plans, technical skill competence of staff, organizational size, etc. Thereafter, you should do your product research thoroughly. Go over some Yoummday review articles and explore each of the solutions in your shortlist more closely. Such well-rounded research ensure you weed out unfit apps and pay for the system that offers all the tools your business requires to achieve growth.
Position of Yoummday in our main categories:
Yoummday is one of the top 200 Customer Support Software products
If you are interested in Yoummday it may also be beneficial to check out other subcategories of Customer Support Software gathered in our database of SaaS software reviews.
Each organization has different requirements and needs a software that can be customized for their size, type of workers and clients, and the specific industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you try to find a software product, first be sure what you want it for. Read some Yoummday Customer Support Software reviews and ask yourself do you need basic features or do you want advanced features? Are there any industry-specific functionalities that you are searching for? Get the answers to these questions to assist your search. There are lots of factors that you need to reflect on and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, use a few free trials, and finally choose the app that offers all that you want to boost your organization effectiveness and productivity.
Yoummday Pricing Plans:
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Yoummday Pricing Plans:
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Quote-based Plan
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Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.
We know that when you make a decision to buy a Customer Support Software it’s crucial not only to learn how professionals rank it in their reviews, but also to discover whether the real users and enterprises that bought these solutions are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Yoummday reviews across a wide array of social media sites. The information is then displayed in an easy to digest way indicating how many users had positive and negative experience with Yoummday. With that information at your disposal you should be ready to make an informed buying decision that you won’t regret.
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