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Yoummday Review

Yoummday
Our score: 8.0 User satisfaction: N/A

What is Yoummday?

Yoummday is the world’s first online marketplace of professionals for virtual contact support. It is based in Germany with offices in South Africa and various European countries, and has talents who can speak several languages from all over the world.

Yoummday has many use cases and is being utilized extensively in telesales, market research, translation services, language schools, and more. This means the company covers a wide range of needs no matter which niche a client is in.

Though Yoummday is a global service with a global team of highly-trained professionals, it is an affordable solution. It utilizes the pay-as-you-go model, enabling companies to save financial resources since they pay only for what they use.

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Overview of Yoummday Benefits

Skilled Talent Pool

Yoummday makes certain that professionals who comprise their talent pool meet their stringent requirements. These include the ability to speak certain languages and flexibility in working hours. This way, companies who require the assistance of professionals who are adept in certain languages can find them with ease.

Cost-Effective Solution

Because Yoummday abstracts contact centers, companies using the service can save on overhead costs and maintain their profitability. On top of that, they can rest assured that the service is transparent, of top quality, and flexible enough to meet their needs.

Moreover, businesses using Yoummday only shell out money every time they use the service. This lets them funnel more of their finances to other projects rather than spend a big chunk of it on something they use intermittently.

Multiple Contact Platforms

Businesses have varying contact needs. That is something Yoummday is aware of, which is why it offers services in a variety of areas including email, voice, web chat, SMS, and social media platforms. This makes it easier for clients since their support is accessible through the means that are available to them.

Scalable Service

Since they cater to companies of assorted sizes, Yoummday is a scalable solution. They can range from 10 professionals to more than 3,500 in a short span of time, regardless of the support service the client requires.

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Overview of Yoummday Features

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

What Problems Will Yoummday Solve?

1. Global Operations

Yoummday provides support to companies all over the world. That is why it has also gone global, with subsidiaries outside of its headquarters in Germany. This allows the service to reach more talents who are capable and meet the standards for offering professional support services to national, regional, and international entities.

2. Scalable Contact Center

For big companies, Yoummday can manage a small group of talents to an entire team numbering to the thousands. This lets companies rest assured that their bases are well-covered in all aspects of support.

3. Cost Savings

With Yoummday, companies can expect a high return on investment as well as huge savings. That is because the company uses the pay-as-you-go model, which means clients are charged per minute rather than per month or even per annum for the service.

Yoummday Position In Our Categories

Bearing in mind companies have distinctive business wants, it is prudent they avoid seeking a one-size-fits-all, ”best” solution. At any rate, it is hard to try to find such application even among recognizable software systems. The reasonable step to undertake can be to take note of the several essential functions which call for a inspection like crucial features, costing, skill levels of the employees, organizational size, etc. After which, you must perform your research thoroughly. Browse through some of these Yoummday evaluations and look into each of the solutions in your list in detail. Such all-encompassing research ensure you steer clear of unsuitable apps and pay for the system that delivers all the aspects your company requires.

Position of Yoummday in our main categories:

TOP 200

Yoummday is one of the top 200 Customer Support Software products

If you are considering Yoummday it could also be a good idea to check out other subcategories of Customer Support Software gathered in our database of B2B software reviews.

Every enterprise has its own characteristics, and might require a specific Customer Support Software solution that will be designed for their company size, type of customers and employees and even specific industry they deal with. We advise you don't count on locating a perfect software that is going to be suitable for every company no matter what their history is. It may be a good idea to read a few Yoummday Customer Support Software reviews first and even then you should pay attention to what the solution is intended to do for your business and your staff. Do you require a simple and straightforward service with just essential features? Will you really make use of the advanced functionalities needed by experts and large enterprises? Are there any specific tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy app that will match your budget.

How Much Does Yoummday Cost?

Yoummday Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Yoummday pricing details?

Yoummday Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to purchase a Customer Support Software it’s important not only to see how professionals rank it in their reviews, but also to find out if the actual people and enterprises that purchased it are genuinely content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Yoummday reviews across a broad range of social media sites. The information is then displayed in a simple to understand way showing how many customers had positive and negative experience with Yoummday. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Yoummday?

No information available.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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