Price

$25

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Acquire REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 99%
OUR SCORE 8.0

What is Acquire?

Acquire (formerly Tagove) is an improved solution that has increased its capability from just live chat to become a multi-channel customer communication platform that focuses onboarding, sales, and customer support. It offers co-browsing features, voice call, text chat with screen sharing, and live video chat features on your website. In addition, you can avail tools such as speech recognition, instant file sharing, live call recording, and call center support as the software automatically assigns calls to available agents. Other top features include one-way video support with only the user being able to see the advisor, tracking, visitor journeys, full chat history, and detailed analytic reports on real-time traffic.

Overview of Acquire Benefits

Voice Call

Acquire’s live chat tool has a voice call option that enables your customers to make a phone call directly from your website.

Live Video Chat

You don’t need downloads or plug-ins. Chat with your customers face-to-face directly from your site.

Text Chatting

Use live text chat to answer your customers’ queries instantly in real time.

Analytics

Acquire offers analytic details such as which pages visitors are browsing the most and how long they stay on your site.

Cloud Based

Acquire is a secure, cloud-based solution. You can access it from anywhere and within any platform, which makes it affordable to subscribe to.

Co-Browsing Software

The two way co-browsing feature enables your agents to view the exact pages visitors are on and guide them around the site. This feature works with video chat, interactive voice call, and live chat.

Live Call Recording

The video and voice recording feature assist you to record calls in real time. Your agents can use this functionality to obtain live feedback from users. Plus, you can use live call recording to train your agents and improve your customer support.

Instant File Sharing

Customers and agents can use the file sharing feature to share all types of files via the chat window. Full security is guaranteed as the file sharing is peer-to-peer encrypted.

Analytics and Statistics

Analytics is important for customer service. It provides actionable insights on agents’ performance and customer satisfaction, and helps you identify issues before they escalate. Detailed quality and data reports enable you to measure success and stay focused on your targets.

Speech to Text

The ‘speech to text’ tool converts speech into text format. When you talk into the microphone, Acquire’s speech recognition tool converts your spoken phrases into text that appears on your screen.

Plug-ins and Extensions

Acquire provides a fast integration feature to connect with your site. It also offers extensions for all popular browsers as well as a range of plug-ins for your content management system.

Overview of Acquire Features

  • Co-browsing software
  • Extensions and plug-ins
  • Instant file sharing
  • Live call recording
  • Live text chat
  • Live video assistance
  • Live voice call
  • Screen sharing
  • Speech to text
  • Statistics and analytics

Awards & Quality Certificates

Acquire Position In Our Categories

Position of Acquire in our main categories:

200

Acquire is one of the top 200 Customer Support Software products

200

Acquire is one of the 200
Customer Support Software products


Acquire is also listed in the following subcategories:

Category:Position:Category:Position:
Live Chat Software#42
Category:Position:
Live Chat Software#42

If you are considering Acquire it could also be a good idea to examine other subcategories of collected in our database of SaaS software reviews.

Since each company has specific business wants, it is sensible for them to desist from searching for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such a system even among widely used software platforms. The intelligent thing to do would be to jot down the various essential elements that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Acquire reviews and investigate each of the other solutions in your shortlist in detail. Such exhaustive research can make sure you weed out ill-fitting applications and select the system that presents all the elements you require for business success.

How Much Does Acquire Cost?

Acquire Pricing Plans:

Acquire offers a 14-day free trial, a free plan, and 2 pricing packages:

Basic Plan – Free

  • Free for one agent
  • 250 Customer Profiles
  • 1 Campaign and Trigger
  • Chat Messenger
  • Facebook and Slack integration
  • Offline form to capture details
  • Send emails

Premium Plan – $25/mo (annual billing) or $35/mo (monthly billing)

  • Pricing is per agent
  • Co-Browsing & Screen sharing
  • Complete Integrations
  • Reporting
  • Unlimited Campaigns & Triggers
  • Unlimited Customer Profiles
  • Video & Voice Chat

Team Plan – $200/mo (annual billing) or $250/mo (monthly billing)

  • Additional agents – $40 per month per agent (annual billing)
  • Additional agents – $50 per month per agent (monthly billing)
  • Includes 5 Agents & Premium Plan
  • AI-based Chatbots
  • Knowledge Base
  • Live Performance Monitoring
  • Mobile SDK (iOS & Android)
  • Team Performance

If you are looking for an enterprise solution, contact the vendor.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Acquire reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Acquire. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

376

NEGATIVE SOCIAL MENTIONS

2

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are Acquire pricing details?

Acquire Pricing Plans:

Acquire offers a 14-day free trial, a free plan, and 2 pricing packages:

Basic Plan – Free

  • Free for one agent
  • 250 Customer Profiles
  • 1 Campaign and Trigger
  • Chat Messenger
  • Facebook and Slack integration
  • Offline form to capture details
  • Send emails

Premium Plan – $25/mo (annual billing) or $35/mo (monthly billing)

  • Pricing is per agent
  • Co-Browsing & Screen sharing
  • Complete Integrations
  • Reporting
  • Unlimited Campaigns & Triggers
  • Unlimited Customer Profiles
  • Video & Voice Chat

Team Plan – $200/mo (annual billing) or $250/mo (monthly billing)

  • Additional agents – $40 per month per agent (annual billing)
  • Additional agents – $50 per month per agent (monthly billing)
  • Includes 5 Agents & Premium Plan
  • AI-based Chatbots
  • Knowledge Base
  • Live Performance Monitoring
  • Mobile SDK (iOS & Android)
  • Team Performance

If you are looking for an enterprise solution, contact the vendor.

What integrations are available for Acquire?

  • 3dcart
  • Corecommerce
  • Drupal
  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • Shopify
  • Sparkpay
  • Volusion
  • WordPress
  • Facebook
  • Slack

User reviews


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