MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Zoho Mail Review

Zoho Mail
Our score: 8.4 User satisfaction: 99%

What is Zoho Mail?

Zoho Mail is an amazing email platform that offers a mixture of ad-free, clean, minimalist interface and powerful features that are geared for business and professional use.

Experience a fast, clean, Webmail that has powerful features matching or even superior to those you will find in desktop email clients. Immediately control of your inbox and get the freedom you need from tedious software upgrades.

Zoho Mail suite has Zoho Docs. This means your team can create, collaborate, and edit text, presentation as well as spreadsheet documents with the help of the most sophisticated online editors. You will experience faster work and better productivity with your online office.

Show More

Overview of Zoho Mail Benefits

Filters. Create rules to help manage incoming emails and automate tiresome tasks. For instance, use your rules to mark an email as read or assign it as a task. You can even create a rule to highlight emails from a specific person, or automatically move them to specific folder.

Night Mode. Don’t let a bright screen in the dark stress your tired eyes. Switch to ‘Night Mode’. This dark theme in Zoho Mail lets you view your emails comfortably at night.

Search. Zoho Mail’s advanced search lets you quickly find the email you’re looking for, even if it’s buried in your inbox. You can search by as many details as you know; if you’re looking for a message in your Clients folder, between May 1st and May 20th, with attachments containing the word “proposal,” Zoho Mail got you covered.

Scrub. Scrub lets you quickly clean up your inbox by deleting or archiving emails in bulk. From any folder, you can select up to 5 senders and use the Scrub feature to archive or delete all emails from them.

Keyboard shortcuts. Press G and U together to see all your unread emails. Or C and M to compose an email. Or Ctrl-P to print an email. Zoho Mail has 50+ keyboard shortcuts to help you navigate around your inbox with ease. You can find the full list under Settings.

Folder-specific notifications. We can’t help you reduce the amount of email that comes into your inbox but we can help you reduce the number of notifications you get. Select the folders for which you would like to be notified and the platform will make sure you don’t have to hear about the rest of them.

List emails from sender. We’ve created a convenient hack to find emails from a specific person without searching for them. Right-click on an email and select “list emails from sender” to see all the emails you’ve received from that person.

Templates. Zoho Mail allows you to create reusable email templates for emails you send repeatedly. For example, if you send an email to all your colleagues at the end of every month asking for a project report, you can just draft the email once, save it as a template, and use it every time you want to send that email.

Outbox. The Outbox is where your emails reside for a few minutes (from 1 minute up to 120 minutes, depending on your settings) before they are sent. This allows you to proof read them and do some final edits before they are sent. If you change your mind about an email and decide not to send it, you can delete it from your Outbox.

Show More

Overview of Zoho Mail Features

  • Advanced Features
  • Anywhere Access
  • Migration Options
  • Integration
  • Multiple Domain
  • Folders and Labels
  • Calendar and Tasks
  • Multiple Account
  • Organized Inbox
  • Online Office
  • Control Panel
  • Email and CRM
  • iOS, Android Apps
  • Powerful Search
  • Instant Chat
  • Email Policies
  • Unlimited Groups

How Much Does Zoho Mail Cost?

Zoho Mail Pricing Plans:

Free Trial

STANDARD

$2/user/month when billed annually, or $3/user monthly

ENTERPRISE

$8/user/month when billed annually, or $10/user monthly

Show More

What are Zoho Mail pricing details?

Zoho Mail Pricing Plans:

Free Trial

STANDARD

$2/user/month when billed annually, or $3/user monthly

ENTERPRISE

$8/user/month when billed annually, or $10/user monthly

Zoho Mail, now Workplace, offers affordable pricing plans for its integrated suite of 9 applications. Here are the tiered packages to choose from with money-back guarantee:

FREE – $0

  • Up to 25 users
  • 5GB storage space per user
  • 20MB attachment limit
  • Single domain hosting
  • Webmail access

STANDARD – $2/user/month when billed annually, or $3/user monthly

Zoho Mail

  • 30GB Storage space
  • IMAP/POP Support
  • Email Forwarding
  • Active Sync
  • White Labelling
  • Multiple domain hosting
  • Domain aliases
  • Additional storage upgrade
  • 30MB Attachment Limit

Zoho Docs & Office Suite

  • 5GB File upload
  • Send files to non-docs users
  • G Suite integration
  • Password protected / Expiry links

Zoho Connect

  • Unlimited Groups & Channels
  • Custom Domain, CSS
  • Unlimited Custom Apps
  • AD Integration

PRO – $5/user/month when billed annually, or $6/user monthly

Zoho Mail

  • 100GB Storage space
  • Inclusive of All Standard Features
  • 40MB Attachment Limit

Zoho Docs & Office Suite

  • Inclusive of All Standard Features
  • Group sharing
  • Advanced analytics & reporting
  • Audit trail
  • Custom branding

Zoho Connect

  • Inclusive of All Standard Features

ENTERPRISE – $8/user/month when billed annually, or $10/user monthly

Zoho Mail

  • 1TB Storage Space
  • Inclusive of All Pro Features
  • More Storage per User
  • 40MB Attachment Limit

Zoho Docs & Office Suite

  • Inclusive of All Pro Features
  • 25GB file upload
  • SAML based SSO integration
  • Supports active directory groups
  • eDiscovery (find any file across org)
  • Unlimited file recovery

Zoho Connect

  • Inclusive of All Pro Features

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 2

We are aware that when you choose to buy a Communications Software it’s crucial not only to learn how professionals score it in their reviews, but also to discover whether the actual users and businesses that purchased this software are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zoho Mail reviews across a vast array of social media sites. The information is then displayed in an easy to understand way indicating how many users had positive and negative experience with Zoho Mail. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zoho Mail?

  • Zoho CRM
  • CRMBox

Zoho Mail User Reviews

Zoho Mail average rating:

Average score
4.6/5 (36 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Tyrell

PROS: It's accessible via browser or mobile app, so you can use it anywhere you go. The price is affordable and the features are worth it.

CONS: It's working pretty great, and I have no issues about it at all.

Reviewed 4 years ago

Read full review >

The least favorable review

Ciara

PROS: I enjoy using Zoho Mail! It offers maximum convenience to its users. I particularly enjoy the shortcut keys for commands and its seamless integration with other mailing apps like Google Mail and Outlook. I also like that it allows logging in of multiple accounts so I can easily jump from one account to another.

CONS: It automatically syncs event invites into calendars without working out differences in time zones so this can be confusing. I hope this can be addressed with the additional upgrade that we can attach documents in features. And then adding accounts to the email list can be more tedious compared to other platforms.

Reviewed 5 years ago

Read full review >

More reviews from 36 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

So lucky to come across Zoho!

Read full review >
Marietta
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.11.2021 Company Size: 11-50 Employees Industry: Management Consulting

PROS: It competes with big names such as Gmail or Hotmail. It has the same functions yet more affordable. It has an excellent interface, too. It's an excellent way to advertise your brand because of the personalized domain. I also love that they are so generous with the trial accounts since we can create up to 5 free accounts.

CONS: It's all good! I hope they keep on increasing their free user accounts.

What do you think about this review?

Great Poor

Perfect for start-ups!

Read full review >
Elvis
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 01.10.2021 Company Size: More than 100 Employees Industry: Hospitality

PROS: I love the free trial version because it allows users to have a good feel of the program. It gives your 5 free accounts with a generous amount of file storage. You can also access it anywhere you go because it has a fully functional mobile app. It is an effective app with all the essential features such as scheduled mail, chats, etc.

CONS: Zoho limited the number of emails one can send in the free version.

What do you think about this review?

Great Poor
Show More User Reviews (36)
Mackenzie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2021 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

PROS: It's like Gmail.

CONS: I don't much like the user interface.

What do you think about this review?

Great Poor

A business essential!

Read full review >
Jaime
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It functions as our CRM. It's very efficient when it comes to collaboration and schedule group meetings.

CONS: The interface is too basic. I also experienced some issues with its notifications wherein it doesn't get updated in real-time.

What do you think about this review?

Great Poor

A business must-have!

Read full review >
Dora
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 08.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Zoho is highly functional, has a user-friendly interface, and has many great features, even for a free account. It has a CRM feature, spreadsheets, chat, etc.

CONS: I hope they would increase the storage face for the paid plan to be on par with Gsuite.

What do you think about this review?

Great Poor

Affordable and reliable

Read full review >
Tyrell
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It's accessible via browser or mobile app, so you can use it anywhere you go. The price is affordable and the features are worth it.

CONS: It's working pretty great, and I have no issues about it at all.

What do you think about this review?

Great Poor

I highly recommend Zoho!

Read full review >
Ramona
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Zoho allows users to collaborate with other users. I love how organized the emails, especially the threads, are! It can be personalized and definitely improves your work. I also love their customer support! Really helpful and reliable.

CONS: I have no complaints. It's a good program.

What do you think about this review?

Great Poor

Trusted and reliable!

Read full review >
Hailey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Zoho is great because it's affordable and cost-effective. It's high quality, so many great features, and integrations work perfectly. It allows users to do various tasks within the app.

CONS: Zoho doesn't automatically load the image in the mail to make it perform faster. While it is indeed faster, I hope they would optimize it further so that loading the image wouldn't affect the program's speed.

What do you think about this review?

Great Poor

Integrations are great!

Read full review >
Jaiden
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2021 Company Size: More than 100 Employees Industry: Facilities Services

PROS: I love Zoho because of its user-friendliness, features, and integrations! It's easy to use and improves your overall experience through its integrations with other essential apps.

CONS: I hope editing personal ID would be more straightforward.

What do you think about this review?

Great Poor

Zoho is a must-have!

Read full review >
Eloy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.07.2021 Company Size: 11-50 Employees Industry: Construction

PROS: It's a great mailing app that allows users to do other things aside from sending mails. It has a calendar, video calls, and other collaboration tools.

CONS: Things that need improvement: (1) timezone defaults, it should adjust according to the user's location; (2) attaching files to calendar invites should be possible.

What do you think about this review?

Great Poor

Perfect for all mailing needs

Read full review >
Serenity
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The cost for the entire Zoho package was very light and was compatible with my needs as a startup. With the $1 trial plan, I could edit documents, customize emails, and use all Zoho tools with ease.

CONS: I always aim to reply promptly to emails so it's quite stressful that Zoho fails to notify me of new messages in my inbox. It's a hassle having to check emails from time to time so I hope Zoho has a remedy for this.

What do you think about this review?

Great Poor

Zoho is good!

Read full review >
Dixie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.06.2021 Company Size: 1-10 Employees Industry: Management Consulting

PROS: It's a pretty good mailing app because it organizes the mail, senders, and recipients. It is intuitive.

CONS: They should increase the size limit of the attachments.

What do you think about this review?

Great Poor

Accessible email services!

Read full review >
Claud
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.05.2021 Company Size: 11-50 Employees Industry: Online Media

PROS: Things that Zoho can do are create multiple email address for one domain wherein mails are directed to a preset inbox, synchronize activities and calendars with your teammates. It facilitates collaboration. I also love Zoho's customer support!

CONS: It took a little bit of time for me to get used to it. Some mails are labeled as spam even though they are not, so you have to tweak the settings. I also would improve the software by making it a bit faster even when the internet is slow.

What do you think about this review?

Great Poor

Customizing emails has never been this easy!

Read full review >
Percy
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.04.2021 Company Size: 51-100 Employees Industry: N/A

PROS: My favorite about Zoho is the smooth running mobile app version. It stores our account so we no longer have to log in or out every time. Using the mobile version is as easy as using the desktop version.

CONS: While I love the mobile version, I would still love to see the web version improve as I do most of my work on a desktop. Aside from the slow loading, the web version looks very messy.

What do you think about this review?

Great Poor

Superb mail tool!

Read full review >
Ciara
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I enjoy using Zoho Mail! It offers maximum convenience to its users. I particularly enjoy the shortcut keys for commands and its seamless integration with other mailing apps like Google Mail and Outlook. I also like that it allows logging in of multiple accounts so I can easily jump from one account to another.

CONS: It automatically syncs event invites into calendars without working out differences in time zones so this can be confusing. I hope this can be addressed with the additional upgrade that we can attach documents in features. And then adding accounts to the email list can be more tedious compared to other platforms.

What do you think about this review?

Great Poor

Great app for messaging and email management

Read full review >
Lamont
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.02.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I love how convenient it is to organize and manage the mailbox. Sorting the mail is easy-peasy.

CONS: I'm encountering errors involving my signature. It asks me to re-enter it from time to time because of a server error.

What do you think about this review?

Great Poor

Economical productivity driver

Read full review >
Annalise
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.02.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The first thing that drew my attention to Zoho was the $1 monthly offer. What made it more irresistible was that the trial package included custom emails for five accounts, making it suited for small businesses that would like to send out attractive emails at the lowest cost possible.

CONS: The installment part posed some challenges as it had a lot of authentication processes, much more compared to other email hosting tools.

What do you think about this review?

Great Poor

Trusted software!

Read full review >
Cassidy
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It's super affordable with a monthly rate of $1 per user. The trial version is great. You will fully experience the program with free customized emails. It also has a great user interface!

CONS: For me, it's not that easy to set up, so you need to check on user guides.

What do you think about this review?

Great Poor

Zoho is the best budget-friendly email platform

Read full review >
Malvina
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The biggest benefit of using Zoho is being able to modify my username at any time. That way, I can use different names with just one account instead of having to create multiple accounts.

CONS: The UI for the mobile version is quite unorganized for me. There are a lot of features that I don't find useful so I hope I have the option to eliminate them from the board. I also hope Zoho creates a mechanics that will allow login to different accounts so we don't have to switch.

What do you think about this review?

Great Poor

Affordable emailing app for corporate accounts

Read full review >
Johathan
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.01.2021 Company Size: 11-50 Employees Industry: Online Media

PROS: It allows users to create aliases, so you don't have to create new user accounts every time you want to have a new email address.

CONS: It doesn't allow logging into different accounts at the same time. You have to logout the other before you can access the other one. They can also improve the interface and the way it organizes and groups emails.

What do you think about this review?

Great Poor

Best option for mail!

Read full review >
Kendra
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Zoho is generous with its trial accounts. They allowed users to create another four accounts with 1GB of storage each. It's affordable and effective software for mailing and document management.

CONS: I hope they would notify admin users of new email creations.

What do you think about this review?

Great Poor

Best option for business comms!

Read full review >
Kathryne
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.01.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Its features are great and even better than its competitors. This is the best choice for business emails. The user interface is good.

CONS: It doesn't allow multiple account logins using one browser. I have to manage the admin account, so whenever I need to check the admin email, I need to logout of my employee account.

What do you think about this review?

Great Poor

A valuable tool!

Read full review >
Madeline
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.01.2021 Company Size: 1-10 Employees Industry: Telecommunications

PROS: Zoho is simple, functional, modern, and secured. The interface is great and customizable based on your company brand. Each account is safe. It has cool integrations, too.

CONS: Zoho is perfect for us. It provides a professional business email and it's affordable. It can be integrated into other external apps.

What do you think about this review?

Great Poor

Worth the price

Read full review >
Chase
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The free plan is pretty good. It has 5GB storage for five users. It also has a CRM feature, calendar, task manager, and notes, among others. It has a chat component for easy communication with users within your company.

CONS: They could increase the storage space for the free account.

What do you think about this review?

Great Poor

Inexpensive options to create custom domains

Read full review >
Maurice
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: The desktop and mobile app of Zoho is so good. It's best for sending and managing emails conveniently with tons of great features. The trial version lasts for three months and allows you to create up to 30 accounts.

CONS: I wish they would optimize the web app because it takes time to load.

What do you think about this review?

Great Poor

Better than Gmail!

Read full review >
Vernie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2021 Company Size: 11-50 Employees Industry: Photography

PROS: It's better than the more prominent brands. The interface is excellent and it allows customizations. I'd also like to commend their reliable tech support.

CONS: They could simplify the software more because it might be overwhelming for other users, especially non-techies.

What do you think about this review?

Great Poor

Cheapest but best option!

Read full review >
Linnea
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 01.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I love Zoho because of its seamless integration with external apps, user-friendly and optimized interface, up to 5 free accounts, and easy setup.

CONS: I hope they would increase the free storage limit.

What do you think about this review?

Great Poor

Neat and robust

Read full review >
Elizabeth
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.07.2020 Company Size: 11-50 Employees Industry: N/A

PROS: I am very satisfied with Zoho Docs which helps me our team to create and edit content, presentation or spreadsheets together. We can make comments on the sides and explain our reasons for editing on the document itself, eliminating sending emails back and forth and allowing for higher productivity. The responsiveness of the technical support team is also very laudable.

CONS: Zoho mail is the most powerful Zoho product I have ever used. There's nothing wrong about it. Its features are extremely helpful for professional work.

What do you think about this review?

Great Poor

Top rate email interface

Read full review >
Nick
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2019 Company Size: 1-10 Employees Industry: Unavailable

PROS: For me the highlight is the multiple tabs feature that enables you to compose multiple emails by just moving through the tabs. This is a much better option to Outlook 2013 where you need to click through multiple windows. Zoho Mail makes it easy to compose effective business emails by searching for info in email groups to include in your email and allows you keep everything organized tidily in tabs. Your assistant can read previous emails and keep multiple tabs for reference instead of juggling multiple windows like in Outlook.

CONS: The downside to the multiple tabs feature is you may open too many tabs and get overwhelmed if you try to do too much. I am also worried that when Zoho Mail launches their new interface they may not allow you to use the old one.

What do you think about this review?

Great Poor

The service is simple to use

Read full review >
Shelley
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Zoho Mail is easy to use. You can create multiple users and provide ample inbox space for each user. You can use the stats feature to track how these users utilize the inbox. Using Zoho Mail is an enjoyable experience. It is easy to set up Zoho email account on Android phones. If you can’t understand something, you can refer to the comprehensive FAQ section for self-help.

CONS: You cannot send the same email to more than 100 users simultaneously and there is a cap of 1000 emails per day. So, Zoho Mail may not be ideal for you if you wish to send large volumes of email to your subscribers.

What do you think about this review?

Great Poor

All-in-one email package

Read full review >
Jana
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2019 Company Size: 11-50 Employees Industry: Entertainment

PROS: The best part about Zoho Mail is I can have my own domain and the service is free. Most of the other players in this market charge high amounts for this type of service. So, Zoho Mail stands out as a unique player in this category. It offers all the basic features as an email provider and does not charge extra for additional features. To sum up, it is a great all-in-one email system.

CONS: The vendor could make email delivery faster in Apple Mail native app. I could fiddle with the settings to make this happen. Plus, there could be better integration with other Zoho products like Zopim which is their live chat solution.

What do you think about this review?

Great Poor

Better looking than Gmail

Read full review >
Chad
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2018 Company Size: 11-50 Employees Industry: Capital Markets

PROS: Zoho Mail is an ideal system if you use other Zoho products. It integrates smoothly with their CRM which is a big bonus. It offers all the essential features of a good email program such as templates, attachments, and folder layout. Enterprises can use the chat feature and the app is ideal for remote teams as it is cloud-based.

CONS: The email interface is a bit hard to learn in the beginning. It is not similar to Gmail which may have caused the confusion. But Zoho Mail uses sound logic which makes it functional. Our remote team members did not have their time zone settings right which means they could not receive emails in the proper sent/received order. Only the system admin could resolve this issue which seems old-fashioned to me.

What do you think about this review?

Great Poor

Excellent free email service

Read full review >
Violet
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Zoho Mail is free for smaller teams of up to 10 addresses, and the solution makes it easy to organize and track incoming and outgoing emails. Their pricing packages are affordable too. The system is easy to use and it is a joy to utilize the platform.

CONS: The interface is slow and pales in comparison with competitor products. The website could be made more attractive. Zoho Mail does not work well with some other services I use, but apart from these minor glitches the software is worth using.

What do you think about this review?

Great Poor

Ideal application for company email

Read full review >
John
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Government Administration

PROS: Zoho Mail offers great quality at an affordable price. It is an ideal service for startups and small businesses. The system is easy to set up and you get your own email domain for free. Since the company domain property gets verified, your emails will not be treated as spam. You can also integrate your Zoho email into your preferred email client.

CONS: Some of the setup/admin pages are difficult to set up because of the old interface. To be fair, the vendor is striving to modernize these pages. Since the price is so affordable you cannot complain too much about trivial aspects.

What do you think about this review?

Great Poor

Good features for enterprise users

Read full review >
Brenda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.03.2018 Company Size: More than 100 Employees Industry: Semiconductors

PROS: Zoho Mail offers great features for enterprise users. It is more powerful than Gmail for corporate users as it offers many new features. You can view all the attachments in your email which is a good benefit. The free version is ad-free and allows up to 25 users which is excellent for a free package.

CONS: The number of features seem a bit crowded making the system less user-friendly. As mentioned earlier, Zoho Mail is targeted at enterprise users. The premium pricing packages are worth the investment. However, the free version does not compare well with the established players in the email services category.

What do you think about this review?

Great Poor

Great app for business email

Read full review >
Lowell
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.02.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Zoho Mail is a cost-effective solution that allows small businesses to use email with their domain name. The platform is easy to set up and use. You can forward your Zoho Mail to your existing email account and also use the “send as feature” with other email services like Hotmail and Gmail.

CONS: The vendor can improve integration with other business systems apart from webinar software, CRM, etc. as we don’t subscribe to Zoho CRM.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular Zoho Mail Alternatives

Top Competitors To Zoho Mail By Price

Trending Communications Software Reviews

Zoho Mail Comparisons

Zoho Mail user reviews

So lucky to come across Zoho!

Read full review >
Marietta
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.11.2021 Company Size: 11-50 Employees Industry: Management Consulting

Perfect for start-ups!

Read full review >
Elvis
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 01.10.2021 Company Size: More than 100 Employees Industry: Hospitality
Mackenzie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2021 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

A business essential!

Read full review >
Jaime
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2021 Company Size: More than 100 Employees Industry: N/A

A business must-have!

Read full review >
Dora
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 08.09.2021 Company Size: 11-50 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

6 shares
Share
6
Tweet
Share