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Zoho People Review

Zoho People
Our score: 9.6 User satisfaction: 99%

What is Zoho People?

Zoho People is an award-winning HR management platform. It won our Great User Experience Award for 2017.

Zoho People is the HR software of the Zoho Company’s full suite of business applications and tools for small and medium enterprises. It is a straightforward and scalable HR solution for managing all workforce and employee-related activities and concerns. Created to work out of the box, Zoho People is ideal for companies that want something that can be implemented easily and customized exactly to their needs and expectations.

The real value of Zoho People is that it is a centralized hub that covers all of your HR management operations, and makes resources easily accessible on the go. Your employees will now be in position to report times from mobile devices, check their schedules, ask for time-offs, or communicate with you as the manager and their peers at any moment of time. Eventually, this operating module leads to better performance and more productivity, due the fact you’ve finally ensured your team the ideal collaborative environment to solve problems and share ideas with each other. Other handy ways to put Zoho People in action is to synchronize it with other systems and to eliminate data entry, and rely on its smart and real-time analytics to make use of your data.

At the same time, Zoho People is designed for small and medium companies, and thus offers a flexible and affordable pricing scheme stating from $9 per month. As it is fully integrated with an array of Zoho products, it will save you more time and effort, and it will give employees the collaborative environment they always needed.

Overview of Zoho People Benefits

Zoho People is built to virtually organize HR processes and make every HR workflow fast and simple. It is because of this that Zoho People has too many benefits to bring to the fray, most of them transforming HR management into an enjoyable experience.

Companies can use Zoho People to manage every single aspect of their workforce management, and do so from a centralized location. Employees are invited to insert information in a handy, self-service portal, and make it accessible any time, and from every location. Zoho People is, in fact, developed as a handy collaborative environment where employees and managers help each others, data is constantly updated, and redundancy is eliminated leaving nothing but accuracy for each and every workflow.

To make matters even better, Zoho People is integrated with the most popular Zoho productivity systems, and comes with open APIs and webhooks that make it fully scalable and customizable. In short, you can blend this platform into virtually any software infrastructure, and make it work with any business application you may be using at the moment.

Zoho helps get new hires on board, and welcomes them with effective introductions, showing them how to make the most of their potential and how to develop. It will assist the company with running performance appraisal cycles to complete reviews in a systematic way, and offer features such as goal setting and tracking, 360-degree feedback, self-appraisal, and performance analytics. This is probably more than one would expect from a centralized database, but Zoho’s development team knew really well what they were doing connecting HR operations to attracting and retaining talent.

From an employee’s point of view, the handiest feature is definitely the Self Service Portal, where they enter and modify their HR data without waiting for the manager’s approval. Among other things, they take care of entering time and attendance data, which is then automatically processed and arranged in simple timesheets. Zoho People is also enabled to manage travel requests, approvals, travel documentation, and post-travel reimbursements. How cool is it to do all this from a single dashboard?

Feeds and notifications make this system even more perfect, as employees are instantly notified on policy changes, postponed approvals or activities, while such can also be discussed in real time, in teams or separately. Zoho People allows users to configure reminders and mail alerts, approve several requests at once, prioritize actions and create checklists, schedule alerts, and manage integrations. As any other operation in this system, workflow control is also mobile-ready, both for Android and iOS users.

Overview of Zoho People Features

  • Mobile App
  • Leave Management
  • Attendance Management
  • Employee Self-Service
  • Time Tracker
  • Performance management
  • Roster management
  • Form Customization
  • Centralized Employee Information
  • Real-Time Collaboration
  • E-signature
  • HR analytics

What Problems Will Zoho People Solve?

1. Seamless Onboarding: Nigel, the HR manager of Falcon enterprises spends most of his time manually managing the onboarding activities. He has to contact each and every department (concerned team – salary contacts, IT – asset allocation, Admin – benefits and other allowances) either through email, telephone or sometimes even through sticky notes. Once the information is received from each team, he processes the new hire requirements. This process could take up to 4 weeks. With Zoho People all he does is add a new employee. Automated workflows that trigger multiple checklists are created and the different departments are notified simultaneously. No individual emails or phone calls any more. The new hire requirements are fulfilled in a more effective way. Nigel’s burden has reduced tremendously and onboarding now only takes 4 days.

Features: New-hire Onboarding, Workflows , Checklists, Automation

2. Attendance and Time-off Management: Zillium is an organization based in Australia. They have offices all around the globe, with many employees working from different branches, at different time zones. This could prove a difficult situation for the HR department to consolidate the attendance and leave details of all the employees. However, with Zoho People, employees just log into the online portal and simply check-in! Time-off and casual leave can be applied and approved directly online and this saves HR time and resources. And the best part? Everything is available at a single, centralized location – Zoho People.

Features: Centralized Employee Database, Self-service, Time Management

3. Timesheets and Multi-level Approvals: Dave is always on the move. His role involves travelling back and forth to client locations. His organization is very particular about submitting timesheets on time. With the continuous travelling this seems impossible. That is why Dave uses Zoho People. He fills his timesheets online as and when a job is completed instead of compiling it at the last minute. Once he submits his time log, his manager gets a notification (with multi-level approvals, more than one manager can be configured for approvals) and instantly the timesheet is approved. The integration with Zoho CRM ensures that the concerned client can be selected and billed accordingly.

Features: Timesheets, Multi-level Approvals, Instant Notifications

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Zoho People Position In Our Categories

Knowing that companies have distinctive business-related demands, it is only reasonable they steer clear of choosing a one-size-fits-all, “perfect” system. Just the same, it would be hard to come across such an app even among recognizable software systems.
The best step to do should be to shortlist the different critical functions which demand research such as key features, costing, skill aptitude of staff members, business size, etc. Thereafter, you must double down on your research comprehensively. Have a look at some Zoho People evaluations and explore the other solutions in your shortlist more closely. Such well-rounded research guarantees you steer clear of poorly fit apps and pay for the system that meets all the function your company requires to achieve growth.

Position of Zoho People in our main categories:

TOP 3

Zoho People is one of the top 3 HR Software products

If you are interested in Zoho People it may also be sensible to check out other subcategories of HR Software listed in our database of B2B software reviews.

Companies have diverse wants and requirements and no software application can be just right in such a situation. It is futile to try to find a perfect off-the-shelf software system that meets all your business wants. The wise thing to do would be to modify the solution for your specific needs, employee skill levels, finances, and other aspects. For these reasons, do not hasten and subscribe to well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your unique wants. Do your groundwork, investigate each short-listed platform in detail, read a few Zoho People HR Software reviews, contact the maker for clarifications, and finally select the application that presents what you need.

How Much Does Zoho People Cost?

Zoho People Pricing Plans:

Free Trial

FREE PLAN

FREE

ESSENTIAL HR

$0.83/employee/month

PROFESSIONAL

$1.66/employee/month

PREMIUM

$2.5/employee/month

ENTERPRISE

$4.16/employee/month

Zoho People gives you a 15-day free trial to test out the software’s features. When the trial is over, you may sign up for a forever free plan or upgrade to premium plans based on your number of users and to access more advanced features. Here are the plans to choose from:

FREE PLAN

Free for 5 employees

ESSENTIAL HR – $0.83 per employee per month per annum

  • Fundamental HRIS with individual employee login
  • Employee leave administration

PROFESSIONAL – $1.66 per employee per month per annum

  • All Essential HR plan features
  • Time sheets
  • Attendance

PREMIUM –  $2.5 per employee per month per annum

  • All Professional plan features
  • Integration with Zoho Reports
  • Performance (Basic)
  • Scheduling of shifts

ENTERPRISE – $4.16 per employee per month per annum

  • All Premium plan features
  • Feedback from multiple raters
  • 360 feedback

Should you be looking for a more specific set of features for your company, Zoho People also offers a quote-based subscriptions. Simply contact their representatives for inquiries. All prices an exclusive of applicable tax.

User Satisfaction

Positive Social Media Mentions 124
Negative Social Media Mentions 4

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho People reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho People. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zoho People Comparisons

Zoho People user reviews

Friendly and useful software

Read full review >
John
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2018 Company Size: 11-50 Employees Industry: Aviation & Aerospace

My take on Zoho People.

Read full review >
Diane
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 1-10 Employees Industry: Unavailable

Good things with Zoho. NIce people.

Read full review >
Jason
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

A human resources tool that works well!

Read full review >
Kari
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: More than 100 Employees Industry: Religious Institutions

Currently one of the best in its class.

Read full review >
Tonya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.04.2018 Company Size: More than 100 Employees Industry: Industrial Automation

What are Zoho People pricing details?

Zoho People Pricing Plans:

Free Trial

FREE PLAN

FREE

ESSENTIAL HR

$0.83/employee/month

PROFESSIONAL

$1.66/employee/month

PREMIUM

$2.5/employee/month

ENTERPRISE

$4.16/employee/month

Zoho People gives you a 15-day free trial to test out the software’s features. When the trial is over, you may sign up for a forever free plan or upgrade to premium plans based on your number of users and to access more advanced features. Here are the plans to choose from:

FREE PLAN

Free for 5 employees

ESSENTIAL HR – $0.83 per employee per month per annum

  • Fundamental HRIS with individual employee login
  • Employee leave administration

PROFESSIONAL – $1.66 per employee per month per annum

  • All Essential HR plan features
  • Time sheets
  • Attendance

PREMIUM –  $2.5 per employee per month per annum

  • All Professional plan features
  • Integration with Zoho Reports
  • Performance (Basic)
  • Scheduling of shifts

ENTERPRISE – $4.16 per employee per month per annum

  • All Premium plan features
  • Feedback from multiple raters
  • 360 feedback

Should you be looking for a more specific set of features for your company, Zoho People also offers a quote-based subscriptions. Simply contact their representatives for inquiries. All prices an exclusive of applicable tax.

What integrations are available for Zoho People?

Zoho People can be integrated with third-party applications using webhooks and APIs. Also, Zoho People works well with other products and tools from the Zoho Business Suite including Zoho CRM and Zoho Recruit.

Zoho People average rating:

Average score
5/5 (18 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Nicolas

PROS: What I really love about Zoho People software is the centralized employee information, everything in one place. I love the real-time collaboration and their customization as well.

CONS: They need to work on many issues, such as: mobile app, their attendance management and employee self-service.

Reviewed 2 years ago

Read full review >

The least favorable review

John

PROS: With Zoho People software I have easy access to my employees’ information and background. An API gives me the ability to integrate with my HR tool such as: biometric timeclock.

CONS: All of their applications are in different places with different icons and words. If they could make all their app and interface to look clear and simple that would be great.

Reviewed 1 year ago

Read full review >

More reviews from 18 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Friendly and useful software

Read full review >
John
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2018 Company Size: 11-50 Employees Industry: Aviation & Aerospace

PROS: With Zoho People software I have easy access to my employees’ information and background. An API gives me the ability to integrate with my HR tool such as: biometric timeclock.

CONS: All of their applications are in different places with different icons and words. If they could make all their app and interface to look clear and simple that would be great.

What do you think about this review? Great Poor

My take on Zoho People.

Read full review >
Diane
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: Reasonably priced. I like how comprehensive it is. The fact it does so many things well make this a keeper. I'm proud to run an app that meets my HR needs.

CONS: For the most part, I love using it. I'm not much of a power user. But whenever I use Zoho People, it keeps my small business organized. So far, I haven't come across any problem.

What do you think about this review? Great Poor

Good things with Zoho. NIce people.

Read full review >
Jason
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: A lot to love with this. Form customization is fantastic. Employee information is now centralized more than ever. Collaboration can now be done in real-time.

CONS: Some downers to keep in mind. Mobile app could use some improvement. Leave management isn't that great. Attendance management could use some added functionality.

What do you think about this review? Great Poor

A human resources tool that works well!

Read full review >
Kari
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Zoho People is good in keeping track of things. By that would mean knowing the kind of time off. This also includese office logging hours. It's also helpful in tracking information of each employee.

CONS: I was hoping more features would be made available in its mobile app. Maybe they'll have something like it in the future.

What do you think about this review? Great Poor

Currently one of the best in its class.

Read full review >
Tonya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.04.2018 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: UI is very intuitive. Very user-friendly. Plenty oof options for customization. Great all-around.

CONS: They need to have the Payroll Sytem integration. Other than that, nothing else.

What do you think about this review? Great Poor

A great HRM management platform to own.

Read full review >
Ed
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.04.2018 Company Size: 1-10 Employees Industry: Automotive

PROS: Thanks so much to Zoho People. Its cloud-mobile platform has made things simpler for us. We're now capable of tracking employees who are checking in and checking out in specific locations. It can be customized to meet each of our needs.

CONS: So far. There's really nothing to hate. However, there are areas that need to improve. Clearly, Zoho's support can make up for this. They're responsive and ensures we make the transition as smooth as possible.

What do you think about this review? Great Poor

A great HRM management platform to own.

Read full review >
Ed
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2018 Company Size: 1-10 Employees Industry: Automotive

PROS: Thanks so much to Zoho People. Its cloud-mobile platform has made things simpler for us. We're now capable of tracking employees who are checking in and checking out in specific locations. It can be customized to meet each of our needs.

CONS: So far. There's really nothing to hate. However, there are areas that need to improve. Clearly, Zoho's support can make up for this. They're responsive and ensures we make the transition as smooth as possible.

What do you think about this review? Great Poor

A handy, compact tool for HR/management.

Read full review >
Bertha
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2018 Company Size: 1-10 Employees Industry: Computer Hardware

PROS: Its pricing structure is reasonable enough for a small business. As a matter of fact, the Zoho People version we have is the free version. I happen to be the only individual in our small-sized organization that requires HR access so this turned out great. Zoho People lets segregate full-time employees from that of part-time workers, and both of these from my current contractors.

CONS: Its terminology can be a bit complex to comprehend initially. The whole thing appears to be a converted English version. It's understandable since the product itself isn't based in the U.S. There are some items that I'm still trying to be familiar with.

What do you think about this review? Great Poor

I love Zoho People – it’s great and easy-to use

Read full review >
Nicolas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: What I really love about Zoho People software is the centralized employee information, everything in one place. I love the real-time collaboration and their customization as well.

CONS: They need to work on many issues, such as: mobile app, their attendance management and employee self-service.

What do you think about this review? Great Poor

The greatest human resource management app to have ever existed.

Read full review >
Bridget
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I'm also a user of Zoho apps. Its UI is very familiar to me. It's easy to utilize. Direct connectivity with Zoho Mail as well as Zoho Invoice is seamless.

CONS: It has a some functionality that remain unused. An example is the Approvals function. It doesn't play a significant role in a small business. Lack of app in Windows.

What do you think about this review? Great Poor

The greatest human resource management app to have ever existed.

Read full review >
Bridget
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I'm also a user of Zoho apps. Its UI is very familiar to me. It's easy to utilize. Direct connectivity with Zoho Mail as well as Zoho Invoice is seamless.

CONS: It has a some functionality that remain unused. An example is the Approvals function. It doesn't play a significant role in a small business. Lack of app in Windows.

What do you think about this review? Great Poor

A human resources tool that works well!

Read full review >
Kari
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.01.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Zoho People is good in keeping track of things. By that would mean knowing the kind of time off. This also includese office logging hours. It's also helpful in tracking information of each employee.

CONS: I was hoping more features would be made available in its mobile app. Maybe they'll have something like it in the future.

What do you think about this review? Great Poor

My personal review of Zoho People.

Read full review >
Clara
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.01.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Management of time. Keeps track of working hours. Bridges internal communication between people/departments. Excellent customer support.

CONS: It lags from time to time. Getting familiar with the system takes a bit of time.

What do you think about this review? Great Poor

My take on Zoho People.

Read full review >
Diane
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: Reasonably priced. I like how comprehensive it is. The fact it does so many things well make this a keeper. I'm proud to run an app that meets my HR needs.

CONS: For the most part, I love using it. I'm not much of a power user. But whenever I use Zoho People, it keeps my small business organized. So far, I haven't come across any problem.

What do you think about this review? Great Poor

My personal review of Zoho People.

Read full review >
Clara
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Management of time. Keeps track of working hours. Bridges internal communication between people/departments. Excellent customer support.

CONS: It lags from time to time. Getting familiar with the system takes a bit of time.

What do you think about this review? Great Poor

Currently one of the best in its class.

Read full review >
Tonya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: UI is very intuitive. Very user-friendly. Plenty oof options for customization. Great all-around.

CONS: They need to have the Payroll Sytem integration. Other than that, nothing else.

What do you think about this review? Great Poor

Good things with Zoho. NIce people.

Read full review >
Jason
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.12.2017 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: A lot to love with this. Form customization is fantastic. Employee information is now centralized more than ever. Collaboration can now be done in real-time.

CONS: Some downers to keep in mind. Mobile app could use some improvement. Leave management isn't that great. Attendance management could use some added functionality.

What do you think about this review? Great Poor

A handy, compact tool for HR/management.

Read full review >
Bertha
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.12.2017 Company Size: 1-10 Employees Industry: Computer Hardware

PROS: Its pricing structure is reasonable enough for a small business. As a matter of fact, the Zoho People version we have is the free version. I happen to be the only individual in our small-sized organization that requires HR access so this turned out great. Zoho People lets segregate full-time employees from that of part-time workers, and both of these from my current contractors.

CONS: Its terminology can be a bit complex to comprehend initially. The whole thing appears to be a converted English version. It's understandable since the product itself isn't based in the U.S. There are some items that I'm still trying to be familiar with.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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