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Zoho People Review

Zoho People
Our score: 9.6 User satisfaction: 99%

What is Zoho People?

Zoho People is an award-winning HR management platform. It won our Expert’s Choice Award for 2019.

Zoho People is the HR software component of the Zoho Company’s full suite of business applications and tools for small and medium enterprises. It is a straightforward and scalable HR solution for managing all workforce and employee-related activities and concerns. Created to work out of the box, Zoho People is ideal for companies that want an application that they can implement easily and customize exactly to their needs and expectations.

With the recent addition of an LMS for the Enterprise pricing plan, Zoho People ensures that you have all the employee onboarding capabilities that you need. This allows businesses to conduct comprehensive training of newly hired employees and continuing development for tenured employees, so they could attend to their duties and chart the course for their professional development.

The LMS allows for blended learning, which means businesses can opt for either traditional method of learning or a virtual classroom type, giving them the means to go about training continuously as the situation calls for it.

Since workers also have work hours to attend to, managers and employees can work out schedules to ensure that employees simply pace their learning instead of having none altogether. With courses easily customizable to the specific needs of any employee, training is made accessible to all types of employees at their own level of skills.

The real value of Zoho People rests on a centralized hub that covers all of your HR management operations, which makes resources easily accessible on the go. With it, your employees will now be in a position to report times from mobile devices, check their schedules, ask for time-offs, or communicate with the manager and their peers at any time.

Eventually, this operating module leads to better performance and improved productivity, due to the fact you’ve finally laid for your team the ideal collaborative environment to solve problems and share ideas with each other.

Other handy ways to put Zoho People in action is to synchronize it with other systems and to eliminate data entry. You can put to use its smart and real-time analytics to extract meaningful insights from your data.

Designed for small and medium companies, Zoho People offers a flexible and affordable pricing scheme starting at $1 per month. As it is fully integrated with an array of Zoho products, it will save you more time and effort while giving employees the collaborative environment they always needed.

Overview of Zoho People Benefits

Zoho People is built to organize HR processes and make every HR workflow fast and simple. It brings multiple benefits to the table, allowing you to transform HR management into an enjoyable experience.

All-in-one HR Platform

Companies can use Zoho People to manage every single aspect of their workforce management and do so from a centralized location. Employees are invited to insert information in a handy, self-service portal, and make it accessible at any time and from any location. Zoho People has been developed to provide a collaborative environment where employees and managers help each other. Data is constantly updated, and redundancy is eliminated, leaving nothing but accuracy for every workflow.

Fully Integrated and Scalable

To make matters even better, Zoho People is integrated with the most popular Zoho productivity systems. It comes with open APIs and webhooks that make it fully scalable and customizable. In short, you can blend this platform with virtually any software infrastructure, making it work with any business application you may be using at the moment.

Feel Welcome with Onboarding Features

Zoho helps get new hires to get on board and welcomes them with effective introductions. It shows them how to make the most out of their potentials and how to develop themselves professionally. It will assist the company with running performance appraisal cycles to complete reviews in a systematic way. It features goal setting and tracking, 360-degree feedback, self-appraisal, and performance analytics. This is probably more than one would expect from a centralized database. Still, Zoho’s development team knew well what they were doing, from connecting HR operations to attracting and retaining talent.

Do-it-Yourself with the Self-Service Portal

From an employee’s point of view, the solution’s handiest feature is definitely its Self-Service Portal, where they can enter and modify their HR data without waiting for the manager’s approval. Among other things, they take care of entering time and attendance data, which is then automatically processed and arranged in simple timesheets. Zoho People can likewise manage travel requests, approvals, travel documentation, and post-travel reimbursements. How cool is it to be able to do all these from a single dashboard?

Never Miss a Thing with Notifications

Feeds and notifications make this system even more perfect, as employees are instantly notified on policy changes, and postponed approvals or activities while being able to discuss the same in real-time in teams or separately. Zoho People lets users configure reminders and email alerts, approve several requests at once, prioritize actions and create checklists, schedule alerts, and manage integrations. Like any other operation in this system, workflow control is also mobile-ready, both for Android and iOS users.

Learning Management System

Zoho People also recently introduced an LMS. This transforms Zoho People into an eLearning platform as well, allowing the delivery and measurement of educational materials to employees. HR managers can use Zoho People’s LMS to train both present and new hires, using a system and a pace that suits them. The platform’s LMS supports a course builder, gamification, and integrated training and performance modules alongside a robust analytics engine so you can see how your courses impact your employees.

Overview of Zoho People Features

  • Mobile App
  • Leave Management
  • Attendance Management
  • Employee Self-Service
  • Time Tracker
  • Performance management
  • Roster management
  • Form Customization
  • Centralized Employee Information
  • Real-Time Collaboration
  • E-signature
  • Learning Management System
  • HR analytics

What Problems Will Zoho People Solve?

Problem #1: Need for seamless onboarding

Solution: Nigel, the HR manager of Falcon enterprises, spends most of his time manually managing onboarding activities. He has to contact each and every department (concerned team – salary contacts, IT – asset allocation, Admin – benefits and other allowances) either through email, telephone or sometimes even through sticky notes. Once the information is received from each team, he processes the new hire requirements. This process could take up to four weeks.

With Zoho People, all he does is add a new employee. Automated workflows that trigger multiple checklists are created, and the different departments are notified simultaneously. No individual emails or phone calls anymore. The new hire requirements are fulfilled more effectively. Nigel’s burden was reduced tremendously and onboarding now only takes four days.

Problem #2: Need for efficient attendance and time-off management

Solution: Zillium is an organization based in Australia. They have offices all around the globe, with many employees working from different branches in different time zones. This could prove a problematic situation for the HR department to consolidate the attendance and leave details of all the employees.

However, with Zoho People, employees just log into the online portal and simply check-in. Time-off and casual leaves can be applied for and approved directly online, saving HR time and resources. And the best part? Everything is available in a single, centralized location— Zoho People.

Problem #3: Need for flexible timesheets and multi-level approvals

Solution: Dave is always on the move. His role involves traveling back and forth to client locations. His organization is very particular about submitting timesheets on time. With continuous traveling, this seems impossible.

That is why Dave uses Zoho People. He fills his timesheets online when a job is completed instead of compiling it at the last minute. Once he submits his time log, his manager gets a notification (with multi-level approvals, more than one manager can be configured for approvals) and instantly the timesheet is approved. The integration with Zoho CRM ensures that the concerned client can be selected and billed accordingly.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Zoho People Position In Our Categories

Since companies have distinct business-related needs, it is sensible that they steer clear of going for a one-size-fits-all, ideal solution. Having said that, it would be futile to come across such application even among popular software products. The sensible step to undertake would be to write down the various vital factors that call for a examination including major features, pricing, skill levels of staff members, organizational size, etc. Thereafter, you must double down on your product research fully. Read some of these Zoho People review articles and scrutinize each of the software solutions in your list in detail. Such all-encompassing research ensure you take out poorly fit software products and choose the system that delivers all the features you require business requires to be successful.

Position of Zoho People in our main categories:

TOP 3

Zoho People is one of the top 3 HR Software products

If you are considering Zoho People it may also be beneficial to check out other subcategories of HR Software listed in our base of B2B software reviews.

Each business is different, and might call for a specific HR Software solution that will be fit for their business size, type of customers and staff and even individual industry they deal with. You should not count on getting a perfect software that is going to be suitable for each company regardless of their background is. It may be a good idea to read a few Zoho People HR Software reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you require an easy and intuitive app with only elementary functions? Will you really make use of the advanced tools needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable service that will fit your budget.

How Much Does Zoho People Cost?

Zoho People Pricing Plans:

Free Trial

ESSENTIAL HR

$1/employee/month

PROFESSIONAL

$2/employee/month

PREMIUM

$3/employee/month

ENTERPRISE

$5/employee/month

Zoho People gives you a 15-day free trial to test out the software’s features. When the trial is over, you may sign up for a forever free plan or upgrade to premium plans based on your number of users. This allows you to access more advanced features. Here are the plans to choose from:

FREE PLAN

Free for 5 employees

ESSENTIAL HR – $1 per employee per month ($0.83 if billed annually)

  • Fundamental HRIS with individual employee login
  • Employee leave administration

PROFESSIONAL – $2 per employee per month ($1.66 if billed annually)

  • All Essential HR plan features
  • Timesheets
  • Attendance

PREMIUM –  $3 per employee per month ($2.5 if billed annually)

  • All Professional plan features
  • Integration with Zoho Reports
  • Performance (Basic)
  • Scheduling of shifts

ENTERPRISE – $5 per employee per month ($4.16 if billed annually)

  • All Premium plan features
  • Feedback from multiple raters
  • 360 feedback
  • LMS

Should you be looking for a more specific set of features for your company, Zoho People also offers quote-based subscriptions. Simply contact their representatives for inquiries. All prices are exclusive of applicable tax.

User Satisfaction

Positive Social Media Mentions 124
Negative Social Media Mentions 4

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho People reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zoho People. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zoho People Comparisons

Zoho People user reviews

Currently one of the best in its class.

Read full review >
Tonya
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: Industrial Automation

A great HRM management platform to own.

Read full review >
Ed
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Automotive

My personal review of Zoho People.

Read full review >
Clara
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

Friendly and useful software

Read full review >
John
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2018 Company Size: 11-50 Employees Industry: Aviation & Aerospace

My take on Zoho People.

Read full review >
Diane
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 1-10 Employees Industry: Unavailable

What are Zoho People pricing details?

Zoho People Pricing Plans:

Free Trial

ESSENTIAL HR

$1/employee/month

PROFESSIONAL

$2/employee/month

PREMIUM

$3/employee/month

ENTERPRISE

$5/employee/month

Zoho People gives you a 15-day free trial to test out the software’s features. When the trial is over, you may sign up for a forever free plan or upgrade to premium plans based on your number of users. This allows you to access more advanced features. Here are the plans to choose from:

FREE PLAN

Free for 5 employees

ESSENTIAL HR – $1 per employee per month ($0.83 if billed annually)

  • Fundamental HRIS with individual employee login
  • Employee leave administration

PROFESSIONAL – $2 per employee per month ($1.66 if billed annually)

  • All Essential HR plan features
  • Timesheets
  • Attendance

PREMIUM –  $3 per employee per month ($2.5 if billed annually)

  • All Professional plan features
  • Integration with Zoho Reports
  • Performance (Basic)
  • Scheduling of shifts

ENTERPRISE – $5 per employee per month ($4.16 if billed annually)

  • All Premium plan features
  • Feedback from multiple raters
  • 360 feedback
  • LMS

Should you be looking for a more specific set of features for your company, Zoho People also offers quote-based subscriptions. Simply contact their representatives for inquiries. All prices are exclusive of applicable tax.

What integrations are available for Zoho People?

Zoho People can be integrated with third-party applications using webhooks and APIs. Also, Zoho People works well with other products and tools from the Zoho Business Suite including Zoho CRM and Zoho Recruit. It integrates seamlessly with the following apps:

  • Zapier
  • Docusign
  • Adobe Sign
  • Paybooks
  • Quickbooks
  • greytHR
  • G Suite

Zoho People average rating:

Average score
5/5 (18 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Nicolas

PROS: What I really love about Zoho People software is the centralized employee information, everything in one place. I love the real-time collaboration and their customization as well.

CONS: They need to work on many issues, such as: mobile app, their attendance management and employee self-service.

Reviewed 2 years ago

Read full review >

The least favorable review

John

PROS: With Zoho People software I have easy access to my employees’ information and background. An API gives me the ability to integrate with my HR tool such as: biometric timeclock.

CONS: All of their applications are in different places with different icons and words. If they could make all their app and interface to look clear and simple that would be great.

Reviewed 2 years ago

Read full review >

More reviews from 18 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Currently one of the best in its class.

Read full review >
Tonya
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: UI is very intuitive. Very user-friendly. Plenty oof options for customization. Great all-around.

CONS: They need to have the Payroll Sytem integration. Other than that, nothing else.

What do you think about this review? Great Poor

A great HRM management platform to own.

Read full review >
Ed
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Automotive

PROS: Thanks so much to Zoho People. Its cloud-mobile platform has made things simpler for us. We're now capable of tracking employees who are checking in and checking out in specific locations. It can be customized to meet each of our needs.

CONS: So far. There's really nothing to hate. However, there are areas that need to improve. Clearly, Zoho's support can make up for this. They're responsive and ensures we make the transition as smooth as possible.

What do you think about this review? Great Poor

My personal review of Zoho People.

Read full review >
Clara
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Management of time. Keeps track of working hours. Bridges internal communication between people/departments. Excellent customer support.

CONS: It lags from time to time. Getting familiar with the system takes a bit of time.

What do you think about this review? Great Poor

Friendly and useful software

Read full review >
John
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2018 Company Size: 11-50 Employees Industry: Aviation & Aerospace

PROS: With Zoho People software I have easy access to my employees’ information and background. An API gives me the ability to integrate with my HR tool such as: biometric timeclock.

CONS: All of their applications are in different places with different icons and words. If they could make all their app and interface to look clear and simple that would be great.

What do you think about this review? Great Poor

My take on Zoho People.

Read full review >
Diane
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: Reasonably priced. I like how comprehensive it is. The fact it does so many things well make this a keeper. I'm proud to run an app that meets my HR needs.

CONS: For the most part, I love using it. I'm not much of a power user. But whenever I use Zoho People, it keeps my small business organized. So far, I haven't come across any problem.

What do you think about this review? Great Poor

Good things with Zoho. NIce people.

Read full review >
Jason
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: A lot to love with this. Form customization is fantastic. Employee information is now centralized more than ever. Collaboration can now be done in real-time.

CONS: Some downers to keep in mind. Mobile app could use some improvement. Leave management isn't that great. Attendance management could use some added functionality.

What do you think about this review? Great Poor

A human resources tool that works well!

Read full review >
Kari
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Zoho People is good in keeping track of things. By that would mean knowing the kind of time off. This also includese office logging hours. It's also helpful in tracking information of each employee.

CONS: I was hoping more features would be made available in its mobile app. Maybe they'll have something like it in the future.

What do you think about this review? Great Poor

A great HRM management platform to own.

Read full review >
Ed
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.04.2018 Company Size: 1-10 Employees Industry: Automotive

PROS: Thanks so much to Zoho People. Its cloud-mobile platform has made things simpler for us. We're now capable of tracking employees who are checking in and checking out in specific locations. It can be customized to meet each of our needs.

CONS: So far. There's really nothing to hate. However, there are areas that need to improve. Clearly, Zoho's support can make up for this. They're responsive and ensures we make the transition as smooth as possible.

What do you think about this review? Great Poor

A handy, compact tool for HR/management.

Read full review >
Bertha
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2018 Company Size: 1-10 Employees Industry: Computer Hardware

PROS: Its pricing structure is reasonable enough for a small business. As a matter of fact, the Zoho People version we have is the free version. I happen to be the only individual in our small-sized organization that requires HR access so this turned out great. Zoho People lets segregate full-time employees from that of part-time workers, and both of these from my current contractors.

CONS: Its terminology can be a bit complex to comprehend initially. The whole thing appears to be a converted English version. It's understandable since the product itself isn't based in the U.S. There are some items that I'm still trying to be familiar with.

What do you think about this review? Great Poor

I love Zoho People – it’s great and easy-to use

Read full review >
Nicolas
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: What I really love about Zoho People software is the centralized employee information, everything in one place. I love the real-time collaboration and their customization as well.

CONS: They need to work on many issues, such as: mobile app, their attendance management and employee self-service.

What do you think about this review? Great Poor

The greatest human resource management app to have ever existed.

Read full review >
Bridget
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I'm also a user of Zoho apps. Its UI is very familiar to me. It's easy to utilize. Direct connectivity with Zoho Mail as well as Zoho Invoice is seamless.

CONS: It has a some functionality that remain unused. An example is the Approvals function. It doesn't play a significant role in a small business. Lack of app in Windows.

What do you think about this review? Great Poor

The greatest human resource management app to have ever existed.

Read full review >
Bridget
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I'm also a user of Zoho apps. Its UI is very familiar to me. It's easy to utilize. Direct connectivity with Zoho Mail as well as Zoho Invoice is seamless.

CONS: It has a some functionality that remain unused. An example is the Approvals function. It doesn't play a significant role in a small business. Lack of app in Windows.

What do you think about this review? Great Poor

A human resources tool that works well!

Read full review >
Kari
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.01.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Zoho People is good in keeping track of things. By that would mean knowing the kind of time off. This also includese office logging hours. It's also helpful in tracking information of each employee.

CONS: I was hoping more features would be made available in its mobile app. Maybe they'll have something like it in the future.

What do you think about this review? Great Poor

My personal review of Zoho People.

Read full review >
Clara
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.01.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Management of time. Keeps track of working hours. Bridges internal communication between people/departments. Excellent customer support.

CONS: It lags from time to time. Getting familiar with the system takes a bit of time.

What do you think about this review? Great Poor

My take on Zoho People.

Read full review >
Diane
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: Reasonably priced. I like how comprehensive it is. The fact it does so many things well make this a keeper. I'm proud to run an app that meets my HR needs.

CONS: For the most part, I love using it. I'm not much of a power user. But whenever I use Zoho People, it keeps my small business organized. So far, I haven't come across any problem.

What do you think about this review? Great Poor

Currently one of the best in its class.

Read full review >
Tonya
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: UI is very intuitive. Very user-friendly. Plenty oof options for customization. Great all-around.

CONS: They need to have the Payroll Sytem integration. Other than that, nothing else.

What do you think about this review? Great Poor

Good things with Zoho. NIce people.

Read full review >
Jason
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.12.2017 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: A lot to love with this. Form customization is fantastic. Employee information is now centralized more than ever. Collaboration can now be done in real-time.

CONS: Some downers to keep in mind. Mobile app could use some improvement. Leave management isn't that great. Attendance management could use some added functionality.

What do you think about this review? Great Poor

A handy, compact tool for HR/management.

Read full review >
Bertha
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.12.2017 Company Size: 1-10 Employees Industry: Computer Hardware

PROS: Its pricing structure is reasonable enough for a small business. As a matter of fact, the Zoho People version we have is the free version. I happen to be the only individual in our small-sized organization that requires HR access so this turned out great. Zoho People lets segregate full-time employees from that of part-time workers, and both of these from my current contractors.

CONS: Its terminology can be a bit complex to comprehend initially. The whole thing appears to be a converted English version. It's understandable since the product itself isn't based in the U.S. There are some items that I'm still trying to be familiar with.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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