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Zoho RPA Review

Zoho RPA
Our score: 8.5 User satisfaction: 97%
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What is Zoho RPA?

Zoho RPA is designed for businesses aiming to streamline repetitive tasks without complex coding. It’s especially useful for industries like finance, HR, IT services, and customer support, where professionals regularly deal with manual data entry, file processing, or system interactions. Ideal users include IT administrators, operations managers, and business analysts looking to improve process efficiency.

It improves productivity by automating rule-based processes across desktop and web applications, even those without API access. Tasks that once required manual input—like updating spreadsheets, logging into multiple systems, or transferring files—can now run autonomously based on schedules or triggers.

Key features include a drag-and-drop builder, web and Windows app automation, Excel handling, file/folder operations, decision logic, and custom scripting with Deluge. It also supports workflow monitoring with execution logs and error handling.

Zoho RPA integrates with over 900 cloud apps, making it effective for automating across CRM, HRMS, ERP, and helpdesk platforms. It also works with legacy software and local systems, offering wide coverage for both modern and older IT environments.

While there’s no dedicated mobile app, once bots are configured, users can monitor execution and manage flows via Zoho’s cloud interface.

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Overview of Zoho RPA Benefits

Automates Repetitive Tasks Across Apps

Zoho RPA simplifies day-to-day business operations by automating repetitive, rules-based tasks. It mimics human interactions such as keystrokes, mouse clicks, and data transfers to execute workflows across both web and desktop apps—allowing teams to focus on more strategic, high-value work.

Works With Systems That Lack APIs

Even in environments where APIs aren’t available, Zoho RPA can automate processes by directly interacting with the user interface. This makes it possible to integrate and modernize legacy systems without significant changes to existing infrastructure, ensuring broader automation coverage across the organization.

Boosts Accuracy and Operational Efficiency

By reducing manual input, Zoho RPA helps eliminate human error in repetitive workflows. It offers error-handling mechanisms, retry logic, and execution logs, making process execution more reliable and traceable. This enhances overall efficiency and ensures business continuity.

Integrates With 900+ Cloud Apps

Zoho RPA integrates with over 900 cloud applications, enabling cross-platform automation. It supports categories like CRM, ERP, HRMS, helpdesk tools, and more. These integrations allow users to build end-to-end workflows that bridge gaps between different software platforms and departments.

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Overview of Zoho RPA Features

  • Drag-and-drop visual workflow builder
  • Automation for both web and Windows desktop applications
  • Excel data manipulation and automation
  • File and folder operations (copy, move, rename, etc.)
  • Custom scripting using Deluge
  • Conditional logic and flow control
  • Error handling and retry mechanisms
  • Detailed execution logs and audit trails
  • Trigger-based automation
  • Cloud-based bot management

Zoho RPA Position In Our Categories

Because companies have distinct business requirements, it is practical that they abstain from settling on an all-in-one, ideal business application. However, it is troublesome to try to come across such a software product even among popular software systems. The logical step to undertake would be to set down the several critical aspects which call for a examination such as critical features, costing, skill competence of staff, business size, etc. Next, you must perform your research exhaustively. Browse through these Zoho RPA analyses and look over each of the solutions in your list more closely. Such comprehensive research ascertains you avoid poorly fit applications and choose the one which delivers all the function your business requires to achieve growth.

Position of Zoho RPA in our main categories:

TOP 100

Zoho RPA is one of the top 100 Business Process Management Software products

If you are interested in Zoho RPA it could also be a good idea to check out other subcategories of Business Process Management Software listed in our base of SaaS software reviews.

Each enterprise is different, and can need a special Business Process Management Software solution that will be designed for their business size, type of customers and employees and even individual industry they support. We advise you don't count on finding an ideal app that will be suitable for every company no matter what their background is. It may be a good idea to read a few Zoho RPA Business Process Management Software reviews first and even then you should keep in mind what the service is intended to do for your business and your employees. Do you need an easy and straightforward solution with just elementary functions? Will you really use the advanced functionalities required by experts and big enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable software that will match your budget.

How Much Does Zoho RPA Cost?

Zoho RPA Pricing Plans:

Free Trial

Free Plan

$0/month

Standard

$44/month (or $49 billed monthly)

RPA Flow execution/month

(optional: additional flows) $20/month at 100 executions

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What are Zoho RPA pricing details?

Zoho RPA Pricing Plans:

Free Trial

Free Plan

$0/month

Standard

$44/month (or $49 billed monthly)

RPA Flow execution/month

(optional: additional flows) $20/month at 100 executions

Zoho RPA offers two pricing plans tailored to different automation needs. Here’s a breakdown:​

Free Plan

  • Price: $0/month
  • RPA Flow Executions: 3 per month
  • Active RPA Flows: 1
  • History Retention: 30 days
  • Features:
    • Windows automation
    • Web automation
    • MS Excel automation
    • Files and folders automation
    • Schedule and webhook triggers
    • Drag-and-drop builder
    • Basic logic utilities (e.g., decision, delay, set variable)

Standard Plan

  • Price: $49/month (monthly billing) or $44/month (annual billing)
  • RPA Flow Executions: 500 per month
  • Active RPA Flows: Unlimited
  • History Retention: 90 days
  • Additional Features:
    • All features from the Free Plan
    • Additional triggers (hotkey, file/folder events, Windows process)
    • Advanced builder tools (undo/redo, drafts, versioning)
    • Custom functions
    • DevOps capabilities (manual/auto rerun)
    • Audit trail and flow restoration
    • Enhanced security (encryption at rest, GDPR compliance, MFA)

Add-Ons

If you require more than 500 executions per month, Zoho offers additional execution packs:

  • 100 executions/month
  • 500 executions/month
  • 1000 executions/month

These add-ons can be purchased based on your specific needs.

Cloud App Integrations

To automate tasks across over 900 cloud applications, Zoho RPA integrates with Zoho Flow. Please note that a separate Zoho Flow subscription is required, and actions performed through Zoho Flow count against its limits, not Zoho RPA’s.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to buy a Business Process Management Software it’s important not only to learn how professionals rank it in their reviews, but also to find out whether the real people and businesses that bought this software are indeed content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho RPA reviews across a broad array of social media sites. The information is then featured in an easy to understand format indicating how many customers had positive and negative experience with Zoho RPA. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zoho RPA?

  • 900+ Cloud Applications: Zoho RPA provides pre-built tasks for over 900 cloud apps, enabling immediate automation without extensive development.
  • Legacy and Desktop Applications: The platform can automate tasks in legacy systems and desktop applications, even those without APIs, by mimicking user interactions.
  • Web Applications: Zoho RPA supports automation across various web platforms and browsers, including Chrome, Firefox, Edge, and Zoho’s own Ulaa browser.
  • Windows Applications: It interacts with Windows-based applications, automating repetitive tasks to streamline business processes.
  • Excel Automation: Zoho RPA can automate tasks in Microsoft Excel, such as data entry, report generation, and data manipulation.
  • Files and Folders: The platform automates file management tasks, including renaming, copying, moving, and organizing files and folders.
  • Custom Functions: For scenarios where out-of-the-box integrations fall short, Zoho RPA provides the flexibility to create custom automation logic through custom functions using Deluge.
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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