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Zomato Base Review

Zomato Base
Our score: 8.8 User satisfaction: 100%

What is Zomato Base?

Zomato Base is a cloud-based POS system that helps restaurants manage their businesses by accessing operations from a single platform. The application serves as a gateway for food establishments to fully organize their systems and procedures.

Zomato Base also links with different hardware for better coordination between front-of-house and kitchen staff. In addition, it also works with applications available in the marketplace, for restaurants to configure the system to suit their needs. On top of that, the cloud-based app integrates with other Zomato products, making it an all-rounder POS system.

Furthermore, Zomato Base enables restaurants to offer only the best dining experiences to their clientele.

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Overview of Zomato Base Benefits

Here are some of the benefits commonly associated with using Zomato Base:

Menu Management

With Zomato Base, restaurants can alter or update their menu at any time nd from any place. All changes made, from new offerings to new prices, will immediately reflect in the system. Establishments do not have to manually key in these changes in other devices, as the app’s cloud-based feature lets it implement updates across the business.

Inventory Tracker

Restaurants will not have to worry about not being able to offer a certain item on the menu due to the unavailability of an ingredient. Zomato Base’s inventory tracking feature ensures that all important ingredients are always in supply.

Ingredient Management

Aside from making sure stocks are always abundant, Zomato Base also tracks the use of ingredients according to meal orders. This reduces the amount of food items that are unaccounted for, so restaurants can stick to their budgets.

Tailored Experiences

Zomato Base has a built-in CRM interface, too, that keeps tracks of customer profiles such as their favorite and disliked menu items. By doing so, the application allows restaurants to personalize their returning customers’ dining experiences.

Real-Time Metrics

With Zomato Base, restaurants can also track their sales performance. Real-time analytics provide them with insights they can act upon to improve their services. Report generation can be done remotely, too, at the convenience of owners and managers.

Electronic Invoicing

Restaurants that are conscious of their carbon footprint can start reducing it with Zomato Base. The application sends customers’ invoices to them via email or SMS to eliminate the need for printing receipts.

Uninterrupted Sales

Whenever the Internet goes down, Zomato Base will still keep running. Its always on mode makes sure that restaurants continue to conduct business as usual to prevent loss of sales.

Online Payment Gateway

Restaurants can cater to a wider range of customers with Zomato Base. The application ensures that food establishments can keep up with modern methods of payment through its online payment app integration.

Stealth Mode

Zomato Base claims that this feature of theirs will change the way restaurants do business. To find out what this is all about, food establishments will have to sign up for the app first.

Marketplace App Integration

Zomato Base can connect with other Zomato products such as Order, Book, and Trace. With this feature, restaurants can truly take control of all aspects of business from one place.

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Overview of Zomato Base Features

  • Menu items alteration
  • Menu price update
  • Inventory supply tracking
  • Ingredient-level management
  • Customer profiling
  • Sales analytics
  • MIS reports generation
  • Digital invoicing via SMS
  • Digital invoicing via email
  • No Internet transactions
  • Online payment gateway
  • Stealth feature

Zomato Base Position In Our Categories

Bearing in mind companies have unique business-related requirements, it is reasonable they abstain from adopting an all-in-one, “perfect” business program. Nonetheless, it is nearly futile to try to pinpoint such an app even among widely used software systems. The rational step to do is to write down the various critical functions that call for a investigation like important features, pricing, skill capability of staff members, organizational size, etc. The second step is, you should conduct the research fully. Browse through these Zomato Base analyses and explore the other applications in your shortlist in detail. Such all-encompassing research ascertains you take out mismatched applications and choose the one which meets all the tools your company requires in sustaining growth.

Position of Zomato Base in our main categories:

TOP 20

Zomato Base is one of the top 20 Restaurant Management Software products

If you are interested in Zomato Base it could also be sensible to investigate other subcategories of Restaurant Management Software gathered in our database of B2B software reviews.

Every enterprise has different requirements and requires a system that can be personalized for their size, kind of employees and clients, and the specific industry they are in. For these reasons, no software can offer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you require it for. Read some Zomato Base Restaurant Management Software reviews and ask yourself do you need basic tools or do you need complex functionality? Are there any industry-specific features that you are searching for? Get the answers to these queries to help your search. There are lots of elements that you need to consider and these include your budget, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that provides all that you need to enhance your organization effectiveness and productivity.

How Much Does Zomato Base Cost?

Zomato Base Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Zomato Base pricing details?

Zomato Base Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Zomato Base’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Here are the details:

  • Menu management
  • Inventory organization
  • Recipe arrangement
  • Built-in CRM
  • Simultaneous analytics
  • Digital receipts
  • Offline sales
  • Online transactions support
  • Stealth feature

User Satisfaction

Positive Social Media Mentions 16
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Restaurant Management Software it’s vital not only to find out how professionals score it in their reviews, but also to check whether the actual clients and businesses that purchased this software are actually content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zomato Base reviews across a vast array of social media sites. The data is then displayed in a simple to digest format showing how many clients had positive and negative experience with Zomato Base. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Android
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Polish
  • Turkish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zomato Base?

Zomato Base has an open API which means it can integrate with third-party applications that are available in the marketplace. To know more about this feature, contact the company’s support team.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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